1 to 25 of 1,722 Permanent CRM Jobs in the UK

CRM Services Tech Lead Location: Home-based with regular travel to the Guildford office Department : Operations Salary : £39,867 - £44,297 per annum Hours: 37.5 hours Job Type: Full time Contract Type: Permanent Theres never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy and we want you to be part … if youre not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive. With our new five-year strategy now underway, CRM is a crucial tool for all functions within Cycling UK, acting as an enabler in maximizing income, attracting and retaining key audiences, and playing a key role in the delivery … of successful programmes. The CRM Services Tech Lead's role is to help ensure that the CRM Services team work as a successful business partner to the other Cycling UK functions as they strive to achieve our strategic goals. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the More ❯

CRM Services Tech Lead Location: Home-based with regular travel to the Guildford office Department : Operations Salary : £39,867 - £44,297 per annum Hours: 37.5 hours Job Type: Full time Contract Type: Permanent There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be … you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive. With our new five-year strategy now underway, CRM is a crucial tool for all functions within Cycling UK, acting as an enabler in maximizing income, attracting and retaining key audiences, and playing a key role in the delivery … of successful programmes. The CRM Services Tech Lead's role is to help ensure that the CRM Services team work as a successful business partner to the other Cycling UK functions as they strive to achieve our strategic goals. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the More ❯

This is a fully homebased role but there will be a requirement to attend sites when needed. As a Product Owner for the Enterprise Data Platform & Customer Relationship Management (CRM) , you will work closely with Agile Scrum Teams and business stakeholders to prioritise and deliver platform capabilities that enable trusted data access, data integration, and analytics at scale. You will … have firsthand experience collaborating with Agile Scrum teams to shape and deliver platform capabilities that unlock value from data at scale. With a strong understanding of Enterprise Data Platforms, CRM systems, and data governance, you are comfortable translating complex requirements into clear, actionable backlog items. You are equally skilled at working with technical teams and engaging stakeholders to prioritise work … integrated business environment. Working knowledge of tools such as Jira, Confluence, or similar. Your Role As the Product Owner for our Enterprise Data Platform (EDP) and Customer Relationship Management (CRM) systems , you will: Own and manage the product backlog for the Enterprise Data Platform (EDP) and Customer Relationship Management (CRM) systems. Collaborate with Agile Scrum Teams to define, prioritise, and More ❯

tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: As the Global Head of CRM Platforms & Solutions, you will be a pivotal leader, reporting directly to the Sr. Director Customer Engagement & Loyalty. You will be responsible for defining the global CRM stack vision, ensuring best … in-class enablement for our in-market CRM operational teams, and shaping our customer lifecycle and automation strategy. You will own the global CRM infrastructure, defining customer data requirements for our central Data & Analytics (DnA) team and collaborating closely with Product & Technology (P&T) teams to enhance the CRM user experience across our core customer platforms (Web and App). … for the next 12 months will be the transition towards AI-driven campaign orchestration. These are some of the key ingredients to the role: Own and evolve the global CRM technology stack vision, roadmap, and strategy; Lead, mentor, and develop a high-performing team, including two Team Leads (overseeing Global CRM Lifecycle & Automations and CRM teams) and dedicated specialists all More ❯

Job Title : CRM/Email and Loyalty Lead Department : Ecommerce Reports To : Senior Head of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and … overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and … platforms to ensure seamless integration with marketing activities. Monitor CRM database health and conduct regular clean-up to ensure data accuracy. Email Marketing : Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails. A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows More ❯

Job Title : CRM/Email and Loyalty Lead Department : Ecommerce Reports To : Senior Head of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and … overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and … platforms to ensure seamless integration with marketing activities. Monitor CRM database health and conduct regular clean-up to ensure data accuracy. Email Marketing : Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails. A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows More ❯

CRM Administrator (Sugar CRM) Location: Bracknell Job Type: Full-Time Department: IT Reports To: CTO Job Summary We are seeking a detail-oriented, technically proficient CRM Administrator with hands-on experience in managing and enhancing CRM systems and their connected platforms. The successful candidate will play a critical role in ensuring the CRM platform effectively supports business processes, enhances customer … the company’s system to meet business needs. Manage user accounts, permissions, and security settings. Provide end-user support and training, acting as the primary point of contact for CRM-related queries. Maintain data integrity by performing regular data audits, cleansing, and deduplication. Collaborate with stakeholders to understand requirements and implement system improvements, customisations, and workflows. Generate reports and dashboards … to support business decision-making. Troubleshoot technical issues, liaise with vendors for support, and manage system upgrades. Document system configurations, processes, and training materials. Ensure CRM compliance with company policies, data protection regulations, and security standards. Maintain effective data flow between CRM and other systems Promote user adoption and support process improvements across teams and systems. Key Requirements Proven experience More ❯

The Head of CRM is a pivotal role responsible for leading and managing the organization's Customer Relationship Management (CRM) strategy and operations. You will be responsible of transforming our Salesforce CRM platform to enhance customer engagement and drive sales growth. You will collaborate with key leaders across various functions to evaluate and improve our commercial and customer processes, ensuring … that our CRM system aligns with business objectives and deeply integrate with our products and services. This position oversees four specialized teams and acts as a key technology partner to the business, optimizing CRM applications to drive process efficiency and business results in an automated way. Major Accountabilities & Responsibilities Strategic Leadership and Management Lead 30 people in 4 teams to … run Awin's CRM (Salesforce) platform and related applications globally ensure their fast and efficient delivery. Develop and implement comprehensive CRM strategies aligned with the ARR business model, striving for a high degree of automation and unleashing the potential of AI. Own the CRM roadmap and manage budgets, continuously review for cost efficiency and ensure resource allocation for CRM initiatives. More ❯

CRM Manager Location: Sheffield (Hybrid, 2-3 days per week) Salary: Up to £55,000 The Company We're partnered with a fast-growing fintech scale-up focused on making essential services more accessible through innovative payment solutions. Operating across the UK and Europe, they're transforming how consumers manage unexpected costs. As they expand, they're investing in CRM … to drive customer retention and engagement. The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You'll be the most senior CRM hire in the business, owning and building out lifecycle marketing activity across both B2C and B2B audiences. The role reports into senior leadership and offers significant autonomy … and visibility from day one. Key Responsibilities Develop and own CRM strategy and execution across email, SMS, push, and in-app. Build and optimise automated customer journeys using Braze and Hubspot. Plan and execute lifecycle campaigns to drive customer retention and increase LTV. Collaborate with stakeholders across Marketing, Product, and Data. Lead A/B testing, reporting, and optimisation of More ❯

a related discipline, along with proven experience in commercial operations or sales operations, preferably within a European market. A working knowledge of Salesforce (ideally with Admin certification), Talkdesk, and CRM/business intelligence tools such as Power BI and SAP is essential, as is experience in optimising workflows to improve customer interaction and service quality. Youll bring excellent communication skills More ❯

in Dynamics 365, Azure or Power Platform preferred but not essential Set yourself apart: Microsoft certifications in Dynamics 365, Azure or Power Platform Strong grasp of customer engagement platforms, CRM, CaaS, Chat or AI Experience implementing Dynamics 365 for Service at a large organisation Demonstrated ability to assess the impact of transformations on operating models. What's in it for More ❯

in Dynamics 365, Azure or Power Platform preferred but not essential Set yourself apart: Microsoft certifications in Dynamics 365, Azure or Power Platform Strong grasp of customer engagement platforms, CRM, CaaS, Chat or AI Experience implementing Dynamics 365 for Service at a large organisation Demonstrated ability to assess the impact of transformations on operating models. What's in it for More ❯

in Dynamics 365, Azure or Power Platform preferred but not essential Set yourself apart: Microsoft certifications in Dynamics 365, Azure or Power Platform Strong grasp of customer engagement platforms, CRM, CaaS, Chat or AI Experience implementing Dynamics 365 for Service at a large organisation Demonstrated ability to assess the impact of transformations on operating models. What's in it for More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size Dataverse More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size Dataverse More ❯

KPIs. Customer Insights: Analyse customer behavior, order patterns, and service interactions. You will measure the impact of operational decisions on customer satisfaction and retention, and provide data support for CRM strategies. Data Operations & Strategy: Develop and maintain robust dashboards and reports using Power BI. You will own end-to-end analytics projects, from problem definition to insight delivery, and collaborate More ❯

resolve system-related issues, working closely with internal stakeholders and external vendors. Identify opportunities for automation and process improvement using tools like Power Automate and APIs. Support integrations with CRM, finance platforms, and e-commerce systems. Maintain data integrity across systems and contribute to the development of Power BI dashboards . Provide user training, documentation, and ongoing support to improve More ❯

resolve system-related issues, working closely with internal stakeholders and external vendors. Identify opportunities for automation and process improvement using tools like Power Automate and APIs. Support integrations with CRM, finance platforms, and e-commerce systems. Maintain data integrity across systems and contribute to the development of Power BI dashboards . Provide user training, documentation, and ongoing support to improve More ❯

to ensure that organisational data is systematised with a view to optimising business intelligence and decision-making. Clear knowledge of all the data sources within the organisation, including the CRM and other information systems, and ability to work on those sources either individually, together or identify new sources that can inform effective operation. Knowledge of all relevant procedures to ensure More ❯

Title : Senior Dynamics Developer Location : Birmingham (Remote or Hybrid) Salary : to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯

Knowledge Experience selling cloud-based CX solutions and digital transformation services. Background in enterprise sales within large, complex organisations. Knowledge of AI-driven customer engagement and automation technologies. Technologies CRM and pipeline management tools (e.g., Salesforce, HubSpot, Microsoft Dynamics). Cloud contact centre platforms (e.g., Genesys, NICE, Avaya, Five9). AI-powered customer engagement solutions. Business intelligence and analytics tools More ❯

Previous Business Analysis experience. Knowledge/experience in Accounting, Audits, Financial Services, Software Technology, SaaS industry and/or related experience. Knowledge of MS Office, MS Project, Salesforce/CRM, Accounting Software. Knowledge of accounting terminology and processes (e.g. month-end close process). Excellent communication skills, strong organizational skills and attention to detail. Effective negotiation/conflict resolution skills. More ❯

setting. • Ability to lead and coach/develop others in setting direction, strategy and executing problem-solving. • Strategic and forward thinking with the ability to drive optimization • Excellent customer relationship management (with understanding of business culture) - including communication, (written & verbal) change management and ability to influence and adjust at any level of the organization • Excellent presentation delivery, and ability to More ❯

or relevant qualification the related discipline Proficiency across the Microsoft Office suite, especially Excel Good understanding of data analysis from multiple sources, such as data warehouses and delivery through CRM systems Experience working with data from Google Analytics Strong analytical and problem-solving skills Keen attention to detail with good written and communication skills Ability to interpret and communicate data More ❯

engagement to win business A confident communicator with gravitas, able to sell consultatively and tailor converting solutions for prospects Proficient in relevant software/applications such as Excel, PowerPoint, CRM (preferably Salesforce), Sales Navigator, etc. Educated to degree level with excellent command of English - second languages a strong plus What we offer Benefits We offer excellent benefits including an incentive More ❯