20 of 20 Permanent CRM Analyst Jobs in the UK

Senior CRM Analyst - Watford Junction (Hybrid, 3 days in office)Up to £60,000 + 10% bonusPermanent We're hiring a Senior CRM Analyst to join a growing Decisioning & Analytics team within a leading entertainment brand undergoing a major digital transformation. With one of the largest marketing spends in the UK, this is a … chance to shape CRM strategy, work on exciting campaigns, and play a key role in personalisation and targeting. What You'll Do: - Build and segment audiences for multi-channel campaigns (email, app, web, push, paid social, personalisation)- Analyse campaign performance to measure impact, ROI, and engagement- Develop dashboards and reports in Power BI to track KPIs and optimise performance … Partner with operations teams to deliver end-to-end campaigns- Contribute to automation and personalisation strategies- Support new product launches and high-profile campaign streams- Be part of CRM transformation projects, including new platforms and advanced analytics Tech & Tools: - SQL (core skill, essential)- Salesforce Marketing Cloud (SFMC) - or similar CRM platforms- Power BI for reporting and dashboards What More ❯

Senior CRM Analyst Location: Watford Junction (3 days per week in office) Salary: Up to 60,000 + 10% bonus Company Join a market-leading entertainment and gaming business during a period of major digital transformation. With one of the largest marketing spends in the UK, theyre investing heavily in data, technology, and personalisation to deliver smarter … more customer-centric campaigns. CRM is at the heart of this strategy, with new platforms, advanced tracking, and deeper analytics capabilities already being rolled out. Its an exciting time to join and make an impact. Role & Responsibilities: As a Senior CRM Analyst, youll sit within the Decisioning & Analytics team, working across both targeting and analytics: Build … end campaigns Contribute to personalisation, automation, and advanced segmentation strategies Lead on key campaign streams, shaping logic, testing effectiveness, and improving results Your Skills & Experience: 3+ years experience in CRM, marketing analytics, or decisioning Strong SQL skills essential for building audiences and analysing data Experience with Salesforce Marketing Cloud (or similar CRM platforms) preferred Proven ability to measure More ❯

Senior CRM Analyst Location: Watford Junction (3 days per week in office) Salary: Up to £60,000 + 10% bonus Company Join a market-leading entertainment and gaming business during a period of major digital transformation. With one of the largest marketing spends in the UK, they’re investing heavily in data, technology, and personalisation to deliver … smarter, more customer-centric campaigns. CRM is at the heart of this strategy, with new platforms, advanced tracking, and deeper analytics capabilities already being rolled out. It’s an exciting time to join and make an impact. Role & Responsibilities: As a Senior CRM Analyst, you’ll sit within the Decisioning & Analytics team, working across both targeting … end campaigns Contribute to personalisation, automation, and advanced segmentation strategies Lead on key campaign streams, shaping logic, testing effectiveness, and improving results Your Skills & Experience: 3+ years’ experience in CRM, marketing analytics, or decisioning Strong SQL skills — essential for building audiences and analysing data Experience with Salesforce Marketing Cloud (or similar CRM platforms) preferred Proven ability to measure More ❯

Senior CRM Analyst Location: Watford Junction (3 days per week in office) Salary: Up to £60,000 + 10% bonus Company Join a market-leading entertainment and gaming business during a period of major digital transformation. With one of the largest marketing spends in the UK, they’re investing heavily in data, technology, and personalisation to deliver … smarter, more customer-centric campaigns. CRM is at the heart of this strategy, with new platforms, advanced tracking, and deeper analytics capabilities already being rolled out. It’s an exciting time to join and make an impact. Role & Responsibilities: As a Senior CRM Analyst, you’ll sit within the Decisioning & Analytics team, working across both targeting … end campaigns Contribute to personalisation, automation, and advanced segmentation strategies Lead on key campaign streams, shaping logic, testing effectiveness, and improving results Your Skills & Experience: 3+ years’ experience in CRM, marketing analytics, or decisioning Strong SQL skills — essential for building audiences and analysing data Experience with Salesforce Marketing Cloud (or similar CRM platforms) preferred Proven ability to measure More ❯

Senior CRM Analyst Location: Watford Junction (3 days per week in office) Salary: Up to £60,000 + 10% bonus Company Join a market-leading entertainment and gaming business during a period of major digital transformation. With one of the largest marketing spends in the UK, they’re investing heavily in data, technology, and personalisation to deliver … smarter, more customer-centric campaigns. CRM is at the heart of this strategy, with new platforms, advanced tracking, and deeper analytics capabilities already being rolled out. It’s an exciting time to join and make an impact. Role & Responsibilities: As a Senior CRM Analyst, you’ll sit within the Decisioning & Analytics team, working across both targeting … end campaigns Contribute to personalisation, automation, and advanced segmentation strategies Lead on key campaign streams, shaping logic, testing effectiveness, and improving results Your Skills & Experience: 3+ years’ experience in CRM, marketing analytics, or decisioning Strong SQL skills — essential for building audiences and analysing data Experience with Salesforce Marketing Cloud (or similar CRM platforms) preferred Proven ability to measure More ❯

SENIOR CRM ANALYST UP TO £60,000 + BONUS WATFORD - HYBRID, 3 DAYS A WEEK IN OFFICE Please note, sponsorship is not available. Applicants must be UK residents. Company A leading name in the gaming and entertainment sector is undergoing a major digital transformation, investing heavily in CRM and marketing technology to deliver more personalised, data … a mission-driven approach, the organisation donates over £30 million each week to good causes and has bold ambitions to double this impact in the coming decade. Analytics and CRM are central to this journey, shaping strategy across customer engagement and retention. The Role This is a key role within the CRM analytics function, focused on both decisioning … responsible for building and segmenting audiences across multiple channels, as well as measuring and optimising campaign impact. Working within a collaborative team of six, you'll partner with the CRM operations team to deliver end-to-end campaigns, from targeting to reporting. The role offers a balance between hands-on SQL-driven audience builds and deeper campaign analytics, with More ❯

Dynamics 365 CE/CRM Business Systems Analyst Job Description I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day … to day CE/CRM system issues, whilst providing support on a range of innovative customisation, integration and roll out projects. The role provides the chance to work within a collaborative IT team with excellent future progression prospects. My client offers a hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role … System customisation/configuration (utilising Power Platform/Power Automate/Power Apps) Functional system testing and key user training Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to More ❯

Dynamics 365 CE/CRM Business Systems Analyst Job Description I am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day … to day CE/CRM system issues, whilst providing support on a range of innovative customisation, integration and roll out projects. The role provides the chance to work within a collaborative IT team with excellent future progression prospects. My client offers a hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role … System customisation/configuration (utilising Power Platform/Power Automate/Power Apps) Functional system testing and key user training Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able … to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support … virtually and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Mentor UK Junior Business Analyst Provide assistance to developers and testers of the team. Pro-actively removing blockers to maximise team productivity. Experience Required Experience with Salesforce is desirable but not essential. Ability to More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able … to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support … virtually and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Mentor UK Junior Business Analyst Provide assistance to developers and testers of the team. Pro-actively removing blockers to maximise team productivity. Experience Required Experience with Salesforce is desirable but not essential. Ability to More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able … to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support … virtually and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Mentor UK Junior Business Analyst Provide assistance to developers and testers of the team. Pro-actively removing blockers to maximise team productivity. Experience Required Experience with Salesforce is desirable but not essential. Ability to More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able … to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support … virtually and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Mentor UK Junior Business Analyst Provide assistance to developers and testers of the team. Pro-actively removing blockers to maximise team productivity. Experience Required Experience with Salesforce is desirable but not essential. Ability to More ❯

About the Job Creation Technology is looking for a Senior CRM Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. This is a permanent role based out of our head office in Chiswick, West London. The ideal candidate should be able … to travel from time to time to client sites across UK and Europe. As a Senior CRM Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support … virtually and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Mentor UK Junior Business Analyst Provide assistance to developers and testers of the team. Pro-actively removing blockers to maximise team productivity. Experience Required Experience with Salesforce is desirable but not essential. Ability to More ❯

Your New Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role You'll be at the heart of a … visualisation and experimentation Solid understanding of GDPR, CCPA, and consent management within Bloomreach Proven ability to communicate complex insights to non-technical stakeholders Collaborative mindset, working closely with marketing, CRM, and commercial teams What you'll get in retur n You'll join a forward-thinking organisation investing heavily in CRM and loyalty as a strategic growth lever. More ❯

Your New Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role You'll be at the heart of a … visualisation and experimentation Solid understanding of GDPR, CCPA, and consent management within Bloomreach Proven ability to communicate complex insights to non-technical stakeholders Collaborative mindset, working closely with marketing, CRM, and commercial teams What you'll get in retur n You'll join a forward-thinking organisation investing heavily in CRM and loyalty as a strategic growth lever. More ❯

Your New Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role You'll be at the heart of a … visualisation and experimentation Solid understanding of GDPR, CCPA, and consent management within Bloomreach Proven ability to communicate complex insights to non-technical stakeholders Collaborative mindset, working closely with marketing, CRM, and commercial teams What you'll get in retur n You'll join a forward-thinking organisation investing heavily in CRM and loyalty as a strategic growth lever. More ❯

answer the challenge of illuminating markets and shaping new futures. What we're looking for Working as part of the Argus technology department in our central London office, the CRM Business Analyst will play a pivotal role in our strategic CRM & ERP programme as we modernise and expand the enterprise software we use. You will be … solutions for process improvement and automation. This will include the hands-on configuration of Salesforce, whilst ensuring that quality and service levels are high. Hands-on Salesforce (or other CRM) experience is essential. Key Responsibilities Develop a deep understanding of Argus' business operations and strategic goals Analyse and document current ("as-is") and future ("to-be") business processes Own … clear communication across teams Act as a liaison between technical and business teams to ensure solutions are practical and aligned with business needs Collaborate closely with Product Managers across CRM, ERP, Integration, and Core Backend Services to ensure backlog visibility, alignment, and business value clarity Contribute to effective change management processes Monitor and track system defects and enhancement requests More ❯

tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters. The Role We’re looking for an experienced CRM Business Analyst to shape and deliver customer engagement solutions that truly make a difference. You’ll translate strategic goals into practical solutions capturing stakeholder needs, shaping clear … adoption Champion continuous improvement and user experience throughout the project lifecycle What You’ll Bring Proven experience as a Business Analyst in D365 CE or with other CRM solutions (Salesforce, Hubspot, Zoho, SugarCRM etc.) Strong stakeholder engagement and communication skills Ability to document and translate business needs into technical requirements Understanding of business processes and CRM More ❯

incredible environment, excellent flexibility, and benefits that are hard to beat — including an outstanding 11% pension and a workplace people rarely want to leave. Dynamics 365 Product Support Analyst Location: SW London/Surrey borders (near Kingston Upon Thames) Salary: Up to £47,000 + Bonus + 11% Pension + 25 days rising to 29 + Excellent Benefits … The Role You'll join a forward-thinking Business Solutions team as the go-to Product Support Analyst for their Dynamics 365 platform. It's a varied and rewarding role where no two days are the same — a mix of: Supporting and guiding users on Dynamics 365. Troubleshooting, problem-solving, and improving how the platform is used. Reviewing … the business, and get people genuinely excited about using the platform. To succeed, you'll need experience in most of the following: Supporting applications built on Microsoft Dynamics 365 (CRM). Power Platform (Power Apps, Power Automate, Power BI). Training end users and creating training documentation. Writing specifications, UAT, or test design. Strong communication skills — explaining technical concepts More ❯

Are you ready to take your Dynamics 365 and Power Platform skills somewhere different? This isn't your standard office role. Our client is a unique organisation with a mission and culture that people genuinely love being part of. They More ❯