18 of 18 Permanent CRM Analyst Jobs in the UK

Customer & CRM Analyst | Hybrid – West Berkshire Reports to: Head of Data & Insights An opportunity to join a well-established, direct-to-consumer wine retailer at a pivotal point in their data journey. This role is all about bringing customer insights to life and helping shape smarter CRM decisions across three well-known brands. The Business A … for wine lovers, and the benefits ensure that you won't miss out on a sample or two! The Situation This new role is the first dedicated Customer/CRM Analyst position – a crucial step in better understanding and engaging their large customer base. You'll join a team that also includes an eCommerce Analyst and a Product/Merchandise Analyst. The role will sit at the heart of the commercial team , working across CRM, Finance, BI, and Insight functions. The Role This is a hands-on analytics role , owning how campaign and customer insights are generated and used to inform decision-making. You’ll work across key areas such as segmentation More ❯

Job Description - CRM Senior Analyst () Job Description CRM Senior Analyst - ( ) Description About MoneyGram We're rebuilding one of the most trusted names in fintech-and doing it like a startup. MoneyGram has been a global leader in cross-border payments for decades, and now we're entering our most exciting chapter yet: a full … operators and builders ready to run at this opportunity, shape the future of a scaled business, and leave their mark. About the Role We're looking for a Senior CRM Analyst to help power the personalization engine behind our customer engagement efforts. In this role, you'll work across campaign planning, execution, testing, and analysis-helping shape … and deliver high-impact CRM programs that improve retention, engagement, and LTV across our key markets. You'll collaborate with regional marketers, product and data teams, and performance creative to build cross-channel CRM campaigns (Email, SMS, Push) that drive measurable outcomes. If you're someone who can jump from HTML QA to campaign analysis to audience logic More ❯

CRM Insight Analyst – Customer Data & Campaign Performance 📍 Birmingham - Hybrid, 2 days in office 💰 Up to £43,000 We’re working with a leading company hiring a CRM Insight Analyst to bring campaign performance data to life and help lay the foundation for smarter, more personalised customer journeys. 🔍 What You’ll Own: You’ll sit … in an agile CRM team (5–6 people) and work closely with both campaign managers and the broader insight function to: Analyse and report on CRM campaign performance Lead on audience selection, segmentation, and personalisation Support the automation strategy (aiming for 80% triggered emails) Build dashboards and improve visibility of key metrics Bring insight and strategic thinking to … campaign planning 📈 Key Responsibilities: Plan audience targeting and customer segmentation strategies Monitor campaign effectiveness and suggest areas for improvement Support the transition to more automated, personalised CRM journeys Collaborate with the research and insight team to enrich campaign data Contribute to long-term strategies to boost channel performance and reach 🧠 What You’ll Need: Solid SQL skills – enough to More ❯

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯

Do you have strong experience of the Dynamics 365 platform for CRM and/or MS Power Platform? If you have, we have a great opportunity for people looking to leave the rat race to work in a amazing environment . It's a unique organisation/charity that can offer an amazing pension (11% ) an fantastic work environment … flexible) and truly unique historic beautiful surroundings to work in? I've worked with them for years and people really do love it there and stay! Role - Dynamics 365 CRM Product Analyst AKA Dynamics CRM Solutions Analyst, Dynamics 365 Business Analyst, Dynamics 365 Systems Analyst, Dynamics 365 Test Analyst … Lots of freebies and discounts Location - SW London/Surrey borders Nr Kingston Upon Thames The role This is really a multi-faceted role focussed around our clients Dynamics CRM (365) platform and any Power Platform (Power Apps, Power BI, Automate) use which will involve doing a mixture of: Business Analysis, Training, Testing, Product Owner/Analyst More ❯

A client of Synapri is seeking an experienced CRM Data Analyst to join their remote team. The ideal candidate will have 3-5 years of CRM data analysis experience, with strong expertise in Salesforce essential for the role. Proficiency in SQL is a must, enabling efficient data management and insightful reporting. This role suits a detail … oriented analyst passionate about leveraging CRM data to drive business decisions. Apply now to advance your career with a leading company through Synapri's recruitment services. Position: Data Analyst Job Type: Full-Time Location: Remote (London) About the Role Are you a CRM Data Analyst looking for a new contracting role? If … so, please see below. I am currently working with a Software Development organisation seeking a CRM Data Analyst to support a consolidation and transformation program. This includes supporting a lead-to-cash transformation, with experience in downstream finance processes being a plus. Responsibilities include ensuring customer master data quality, supporting enrichment strategies, enabling clean data for lead More ❯

Customer & CRM Insights Analyst Location: Theale (3 days on-site) Are you passionate about transforming data into actionable insights that drive commercial impact? We're looking for a driven and forward-thinking Customer & CRM Insights Analyst to join a lean, collaborative, and high-impact data team at the heart of a leading British wine … retailer and distributor. About the Role: You’ll be instrumental in shaping customer analytics across three key brands, working alongside stakeholders in CRM, Data, Finance, and BI. This is a hands-on analytical role with real influence over how campaigns are planned, measured, and optimised. It’s perfect for someone ready to take the next step in their analytics … career and help evolve the way data is used in the business. What You’ll Do: Lead campaign analytics and performance dashboards Deliver ad hoc insights to shape CRM and marketing strategy Collaborate with CRM teams on segmentation, timing, and targeting Support the evolution of a robust customer database Work closely with finance and BI to ensure activity More ❯

CRM Insights Analyst Up to £43,000 Hybrid - Birmingham (2x days per week) THE CLIENT An exciting opportunity to join a leading organisation in the travel industry. THE ROLE In this position, you will deliver insights and analysis on campaign performance, customer segmentation, and audience targeting—all aimed at increasing customer reach and engagement frequency. SKILLS Strong … experience as a CRM Insight Analyst Proficiency in SQL Experience with Python, data visualisation tools, and Google Analytics 4 is a plus. APPLY To express your interest, send an email to riversteytler@harnham.com or apply below. **Please note our client cannot offer sponsorship More ❯

CRM Insights Analyst Up to £43,000 Hybrid - Birmingham (2x days per week) THE CLIENT An exciting opportunity to join a leading organisation in the travel industry. THE ROLE In this position, you will deliver insights and analysis on campaign performance, customer segmentation, and audience targeting-all aimed at increasing customer reach and engagement frequency. SKILLS Strong … experience as a CRM Insight AnalystProficiency in SQLExperience with Python, data visualisation tools, and Google Analytics 4 is a plus. APPLY To express your interest, send an email or apply below. More ❯

CRM & CUSTOMER ANALYST READING – 3 DAYS A WEEK *Please note, this company is unable to sponsor, and you must be a UK resident to apply* THE COMPANY This online destinate for buying wine online offers 1200 wines, spirits and gifts to choose from which are then delivered straight to your door. The CRM and customer analytics … function is growing so it’s a really exciting time to join! THE ROLE This client is looking for a data-driven professional to lead customer and CRM analytics, where you’ll be building and owning campaign analytics dashboards, delivering ad hoc insights to support planning, and working closely with the CRM team on campaign timing, segmentation, and … role for you, swiftly send over your CV to Izzi at Harnham by using the link below. KEY TERMS IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and More ❯

Dynamics 365 CE/CRM Business Systems Analyst Job Description I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration and roll out projects planned around … System customisation/configuration (utilising Power Platform/Power Automate/Power Apps) Functional system testing and key user training Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales module End to end project life cycle skills … links Dynamic, collaborative team environment, with excellent progression prospects Interested? Apply today for more details! To discuss this exciting opportunity in more detail within the Dynamics 365 CE/CRM market, please contact Nick Butter by phone on or send your current CV to .Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics More ❯

Business Analyst with Oracle CRM Systems ?" Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with … some methodology. The Client would like to you have at least 3 to 5 years experience of working with a CRM system - ideally with Oracle CRM ?" although they will consider others. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The following are some of the More ❯

strengthen its European presence with a strategy geared towards locations that reflect the vision and philosophy of the Ralph Lauren brand. We are seeking a passionate and highly experienced CRM & Data Strategy Analyst to join our Data Strategy team.Reporting into Senior Data Strategy Manager, this individual will be owning analysis of end-to-end CRM and … Marketing activities, owning business as usual (BAU) CRM Reporting, supporting Senior Analysts with ad-hoc requests and data extracts, and reporting back to the business on the success of campaigns, database health and overall CRM performance. o Become a subject matter expert on all CRM journeys/campaigns and associated data landscape, which includes familiarity with key … platforms and having in-depth knowledge of data flows o Own analysis and reporting of CRM/Marketing activities o Own the set-up of BAU CRM campaigns, which includes weekly promotional emails o Build guides and document processes related to CRM journeys and platforms o Report on key marketing activities including database health, acquisitions, and campaign More ❯

Our client, a leading global investment manager, are growing their European operation. As a result, they are looking for a deeply experienced, highly analytical and tech savvy business analyst to join their sales and servicing technology team. You will be working alongside a dynamic group, who are focussed on building innovative sales and marketing tools, and will play … the investment management industry, particularly within sales distribution, client service and marketing. You should also have worked previously with Salesforce specifically. Key responsibilities include: Acting as the SME in CRM, BI Reporting and other Sales and Marketing tools and business processes. Working closely with internal stakeholders to gather user requirements, and identify areas for improvement and innovation, whilst understanding … of internal tools and platforms. Key requirements: Deep business analysis skills and experience. Previous experience working in the asset management industry, especially within distribution, marketing, and client service. Strong CRM background with specific practical experience working with Salesforce. Ability to structure SQL queries, understand stored procedures and an understanding of RDB models (SQL Server). Previous experience working with More ❯

Our client, a leading global investment manager, are growing their European operation. As a result, they are looking for a deeply experienced, highly analytical and tech savvy business analyst to join their sales and servicing technology team. You will be working alongside a dynamic group, who are focussed on building innovative sales and marketing tools, and will play … the investment management industry, particularly within sales distribution, client service and marketing. You should also have worked previously with Salesforce specifically. Key responsibilities include: Acting as the SME in CRM, BI Reporting and other Sales and Marketing tools and business processes. Working closely with internal stakeholders to gather user requirements, and identify areas for improvement and innovation, whilst understanding … of internal tools and platforms. Key requirements: Deep business analysis skills and experience. Previous experience working in the asset management industry, especially within distribution, marketing, and client service. Strong CRM background with specific practical experience working with Salesforce. Ability to structure SQL queries, understand stored procedures and an understanding of RDB models (SQL Server). Previous experience working with More ❯

for a Business Intelligence Analyst who is passionate about turning data into insight, data architecture, and process optimisation. This role offers a unique combination of responsibilities across CRM, data quality, AI-driven innovation, and market intelligence. You'll also be hands-on with Salesforce, supporting both users and platform development. If you're data-minded, driven, and … eager to learn, this is a great opportunity to develop within a forward-thinking team supporting multiple geographies and business units. Key Responsibilities CRM Management & Commercial Analytics Support the day-to-day operation, development and optimisation of our CRM systems including Salesforce and Pitcher platforms. Actively participate with our Global/Regional teams in testing new features and … platform adoption and utilization (internal and external), customer experience and engagement, and campaign effectiveness. Identify behavioural trends and patterns to support go-to-market strategy. Data Quality & Integrity Ensure CRM data landscape across SAP CRM and Salesforce is accurate, consistent, and complete. Run data quality checks, provide visibility and monitoring tools, and support data cleansing initiatives. Collaborate with More ❯

Robert Half are pleased to have partnered with a not-for-profit organisation in Shifnal to recruit a CRM Data Analyst. This is essential in ensuring data is accurate, accessible and strategically used to drive business insight and customer engagement. This will be both a hands-on technical lead and a cross-team collaborator, improving systems, processes and insights … growth. This is a permanent role, paying up to £35,000 with hybrid working (minimum 3 days a week in office). Key Responsibilities Act as primary custodian of CRM system, ensuring its strategic development Maintain accurate and high quality data Develop and maintain dashboards and reports Provide actionable insights to wider business operations Oversee data management including imports …/exports, segmentation updates Lead on CRM optimisation projects Drive consistency in data practices About You Good knowledge of Excel, SQL and CRM systems (Access would be advantageous) Proven experience in data analysis, data extraction Ability to liaise with different levels of stakeholders Experience in translating stakeholder requirements into relevant reports Paying up to £35,000 with competitive More ❯