CRM Analyst Jobs

Customer Relationship Management Analyst
UK

The median Customer Relationship Management Analyst salary in the UK is £45,000 per year, according to job vacancies posted during the 6 months leading to 20 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 May 2025
Same period 2024 Same period 2023
Rank 689 874 876
Rank change year-on-year +185 +2 +260
Permanent jobs requiring a CRM Analyst 23 33 83
As % of all permanent jobs advertised in the UK 0.041% 0.033% 0.083%
As % of the Job Titles category 0.045% 0.035% 0.091%
Number of salaries quoted 16 29 63
10th Percentile - £26,500 £31,569
25th Percentile - £32,500 £35,500
Median annual salary (50th Percentile) £45,000 £40,000 £45,000
Median % change year-on-year +12.50% -11.11% -4.26%
75th Percentile £80,313 £53,750 £57,500
90th Percentile £90,000 £61,000 £57,931
UK excluding London median annual salary £45,000 £39,634 £39,000
% change year-on-year +13.54% +1.63% -13.33%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,981 94,642 91,089
% of permanent jobs with a recognized job title 90.74% 94.70% 91.53%
Number of salaries quoted 27,187 67,606 57,639
10th Percentile £29,500 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £71,000 £80,000
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,564 £50,000 £53,059
% change year-on-year +3.13% -5.76% +6.12%

CRM Analyst
Job Vacancy Trend

Job postings that featured CRM Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for CRM Analyst in the UK

CRM Analyst
Salary Trend

3-month moving average salary quoted in jobs citing CRM Analyst.

Salary trend for CRM Analyst in the UK

CRM Analyst
Salary Histogram

Salary distribution for jobs citing CRM Analyst over the 6 months to 20 May 2025.

Salary histogram for CRM Analyst in the UK

CRM Analyst
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Analyst within the UK over the 6 months to 20 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +143 23 £45,000 +13.02% 13
UK excluding London +163 13 £45,000 +13.54% 8
Midlands +71 13 £45,000 +50.00% 1
West Midlands - 11 £45,000 -
London +108 5 £80,000 +60.00% 10
Work from Home +115 2 £45,000 -14.29% 10
East Midlands +25 2 £45,000 +50.00% 1

CRM Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 20 May 2025, CRM Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring CRM Analyst in the job title.

1 23 (100.00%) CRM
2 22 (95.65%) Salesforce
3 21 (91.30%) Agile
3 21 (91.30%) User Stories
4 17 (73.91%) Business Transformation
5 13 (56.52%) Analytical Skills
5 13 (56.52%) Finance
6 12 (52.17%) Stakeholder Management
6 12 (52.17%) Taxonomies
6 12 (52.17%) Change Management
6 12 (52.17%) Project Management
6 12 (52.17%) Procure-to-Pay
6 12 (52.17%) Process Improvement
6 12 (52.17%) NetSuite
6 12 (52.17%) Test Scripting
6 12 (52.17%) Order to Cash
6 12 (52.17%) Record to Report
6 12 (52.17%) Scenario Testing
6 12 (52.17%) Analytical Thinking
6 12 (52.17%) Decision-Making
6 12 (52.17%) Problem-Solving
6 12 (52.17%) Thought Leadership
6 12 (52.17%) Product Roadmap
6 12 (52.17%) Backlog Management
6 12 (52.17%) Requirements Gathering
6 12 (52.17%) Social Skills
6 12 (52.17%) Legacy Systems
6 12 (52.17%) Roadmaps
7 9 (39.13%) Salesforce CRM
8 7 (30.43%) Marketing

CRM Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (21.74%) Microsoft Office
1 5 (21.74%) Microsoft PowerPoint
1 5 (21.74%) MS Visio
Business Applications
1 12 (52.17%) NetSuite
2 9 (39.13%) Salesforce CRM
3 1 (4.35%) Dynamics CRM
3 1 (4.35%) Odoo
Database & Business Intelligence
1 4 (17.39%) SAP BW
2 2 (8.70%) SQL Server
3 1 (4.35%) MySQL
Development Applications
1 4 (17.39%) JIRA
General
1 13 (56.52%) Analytical Skills
1 13 (56.52%) Finance
2 12 (52.17%) Social Skills
3 7 (30.43%) Marketing
4 1 (4.35%) Retail
Libraries, Frameworks & Software Standards
1 1 (4.35%) .NET
1 1 (4.35%) HTML
Miscellaneous
1 12 (52.17%) Legacy Systems
1 12 (52.17%) Taxonomies
Processes & Methodologies
1 23 (100.00%) CRM
2 21 (91.30%) Agile
2 21 (91.30%) User Stories
3 17 (73.91%) Business Transformation
4 12 (52.17%) Analytical Thinking
4 12 (52.17%) Backlog Management
4 12 (52.17%) Change Management
4 12 (52.17%) Decision-Making
4 12 (52.17%) Order to Cash
4 12 (52.17%) Problem-Solving
4 12 (52.17%) Process Improvement
4 12 (52.17%) Procure-to-Pay
4 12 (52.17%) Product Roadmap
4 12 (52.17%) Project Management
4 12 (52.17%) Record to Report
4 12 (52.17%) Requirements Gathering
4 12 (52.17%) Roadmaps
4 12 (52.17%) Scenario Testing
4 12 (52.17%) Test Scripting
4 12 (52.17%) Thought Leadership
Programming Languages
1 2 (8.70%) SQL
2 1 (4.35%) C#
2 1 (4.35%) JavaScript
2 1 (4.35%) PHP
2 1 (4.35%) PL/SQL
2 1 (4.35%) Python
Qualifications
1 6 (26.09%) Degree
Vendors
1 22 (95.65%) Salesforce
2 4 (17.39%) SAP
3 1 (4.35%) HubSpot
3 1 (4.35%) Zoho