1 to 25 of 188 Permanent Case Management Jobs in the UK

Case Management Developer

Hiring Organisation
Sellick Partnership
Location
Birmingham, West Midlands, Digbeth, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum
Case Management Developer Birmingham - Hybrid £50,000 to £55,000 Permanent About the Role We are looking for an experienced and motivated Case Management Developer to join our technology team within a leading law firm. The successful candidate will be responsible for developing, configuring, maintaining … enhancing the firm's case management systems and associated applications. Working closely with legal, operational and technology teams, you will help ensure that our systems support efficient, secure and effective legal workflows. This is an excellent opportunity for a developer with experience in legal technology, case management ...

Case Management System Developer

Hiring Organisation
Coaction Recruitment Ltd
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Case Management System Developer £35,000 to £50,000 basic salary per annum plus benefits including hybrid working, flexible hours, 25 days holiday, option to buy or sell holiday, Medicash, discretionary bonus, excellent training and development opportunities, and more. Our client, a leading UK law firm recognised … best companies to work for in the country, is looking for a Case Management System Developer to join its technology team on a permanent basis. This is a great opportunity for a Case Management System Developer with experience developing, configuring or enhancing legal case management ...

Case Management System Developer

Hiring Organisation
Coaction Recruitment Ltd
Location
Old Swan, England, United Kingdom
Case Management System Developer £35,000 to £50,000 basic salary per annum plus benefits including hybrid working, flexible hours, 25 days holiday, option to buy or sell holiday, Medicash, discretionary bonus, excellent training and development opportunities, and more. Our client, a leading UK law firm recognised … best companies to work for in the country, is looking for a Case Management System Developer to join its technology team on a permanent basis. This is a great opportunity for a Case Management System Developer with experience developing, configuring or enhancing legal case management ...

Senior Platform Owner - Customer Engagement

Location
United Kingdom
Society. As our Senior Platform Owner , you will lead the evolution of the Dynamics 365 and Power Platform ecosystem, spanning CRM, marketing automation, case management, colleague engagement tools, workflow orchestration, and low‐code applications. This platform is a central enabler of Skipton’s purpose and transformation goals, powering … Engagement Platform is the engine room of how Skipton understands, supports and communicates with its members. Powering Dynamics 365, Power Platform solutions, marketing automation, case management and workflow tooling, CEP is the central nervous system that ensures colleagues have the insight, context and capability to deliver human, meaningful ...

Senior Platform Owner - Customer Engagement

Location
Skipton, England, United Kingdom
Engagement Platform is the engine room of how Skipton understands, supports and communicates with its members. Powering Dynamics 365, Power Platform solutions, marketing automation, case management and workflow tooling, CEP is the central nervous system that ensures colleagues have the insight, context and capability to deliver human, meaningful … bring that learning to CEP. You’ll ensure the platform is governed with clear contracts, versioned boundaries and consistent standards for performance, scalability, access management and compliance. Working closely with Security, Architecture, Data, Engineering, Operational Risk and Finance, you’ll steer technology adoption, oversee major licensing decisions, manage budgets ...

Threat Response Technology and Capabilities Product Owner

Hiring Organisation
MasterCard
Location
Ringwood, Hampshire, UK
Employment Type
Full-time
that help people, businesses and governments realize their greatest potential. Title and SummaryThreat Response Technology and Capabilities Product OwnerOverviewThe Corporate Security Threat and Response Management product ownership team is looking for a Lead Security Engineer to help drive our Security Operations modernization strategy. The ideal candidate is passionate about … MITRE ATT&CK, and D3FEND. Set roadmap and strategy for SOAR platforms (Splunk SOAR, Microsoft Sentinel SOAR/Logic Apps), case management, evidence collection, and response orchestration. Define and oversee SOAR playbook automation builds, documentation, and execution Define the AI augmentation incident response strategy for security operations: agentic ...

Clio Operate / ShareDo Developer & Configurator

Hiring Organisation
Circle Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £75,000 per annum
solution design through to build, testing, deployment and ongoing optimisation. Essential Skills & Experience: * Minimum 2-5 years' experience designing, developing, configuring and delivering legal case management solutions. * Strong experience with Clio Operate (formerly ShareDo) * Experience developing and implementing workflow-driven business solutions. * Strong understanding of legal services, case management processes and law firm operations. * Experience working with integrations with other legal applications * Knowledge of APIs, data mappings, integration triggers and system dependencies. * Interest in AI, automation and the application of emerging technologies within legal workflows * Strong analytical, troubleshooting and problem-solving skills. * Excellent stakeholder management ...

Product Manager – Ethics & Compliance

Location
Greater London, England, United Kingdom
Product Manager – Ethics & Compliance (Fixed Term, 1 Year) Location: London, England, United Kingdom Role Overview Own a whistleblowing and case management platform used by major enterprises, working closely with engineering teams in London and Bangalore to create and ship features that differentiate the product from the competition – from … maternity leave, with a realistic possibility of extension or permanence for the right person. Key Responsibilities Own the product roadmap for a whistleblowing and case management platform (Vault/Speak Up), working with one other product manager and a team of 6–12 engineers to define, prioritise ...

Manager, Security Automation

Location
Greater London, England, United Kingdom
delivery of security automation capabilities, being responsible for alert ingestion, enrichment, and automated response workflows that drive efficient, consistent handling of security alerts. Case Management – Own and evolve the security case management platform, ensuring effective support for Security Operations and Security Fusion Centre teams while driving … security automation capabilities. Define and implement automation use cases, reducing manual effort and accelerating response and remediation activities. Own and evolve the security case management platform, ensuring it meets the operational needs of stakeholders. Manage the infrastructure, platforms, and engineering practices that underpin security automation. Champion Infrastructure ...

Product Director - Financial Crime

Location
Greater London, England, United Kingdom
customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies … balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research ...

Senior Developer

Hiring Organisation
Clear IT Recruitment
Location
Manchester, UK
Employment Type
Full-time
full-time hybrid basis. Key Responsibilities• Manage, support and provide guidance to the existing development team Develop, test, and maintain the existing Case Management System research, design, document, and modify software specifications throughout the production life cycle. Assist in defining software development project plans, including scoping, scheduling … existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging Generate statistics and write reports for management and/or team members on the status of the programming process Extend Case Management processes using t-sql and .NET technologies (e.g. C# ...

Administration & Operations Manager

Hiring Organisation
Kapella
Location
Birmingham, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
moving to a hybrid model of online and face-to-face counselling. You will also support the implementation of new online appointment and case management systems as well as updated policies and procedures. As we grow there is significant opportunity for development, allowing you to contribute … waiting times and payments. Streamline processes and systems to improve efficiency, consistency and client experience. Support the implementation of new technology, online appointments and case management systems. Ensure premises are safe, functional, welcoming and fit-for-purpose. Monitor service activity, performance, budgets and KPIs, providing clear reports ...

Systems Development and Training Officer

Hiring Organisation
Surrey County Council
Location
Reigate, Surrey, United Kingdom
Employment Type
Permanent
Transformation and Support Directorate. The team works across Children's Social Care, Early Help and Education services, supporting and delivering training on children's case management systems, enabling practitioners to undertake their work in supporting children and young people. As a System Development and Training Officer, you will … support during system rollouts Ensuring training content remains accurate, current, and aligned with business processes This is a fantastic opportunity for someone who: understands case management systems (e.g. Liquidlogic), has strong problem-solving and communication skills and a proactive, collaborative approach that can engage effectively with stakeholders ...

Senior Software Engineer

Location
London, United Kingdom
intelligent data workflows that connect enterprise systems with large language models and agentic AI solutions. You will develop and evolve a Gen AI-powered case management platform that enables users to retrieve accurate summaries, insights, and recommendations from both structured and unstructured data. As a Senior engineer … powered solutions are robust, scalable, and reliable. Responsibilities Design, develop and maintain Python-based services and data processing solutions that power AI-driven case management capabilities. Build, implement and optimise data pipelines that connect enterprise applications and systems with AI and large language model platforms. Create, refine ...

D365 CRM Customer Service Functional Consultant

Location
Greater London, England, United Kingdom
design and configuration of Microsoft Dynamics 365 Customer Service solutions. Gather and translate business requirements into functional specifications. Configure core Customer Service capabilities, including: Case Management Knowledge Management Service Level Agreements (SLAs) Queues and Routing Customer Service Workspace Provide best practice guidance on Dynamics 365 Customer Service. … Microsoft Dynamics 365 Functional Consultant with a focus on Customer Service. Strong knowledge of Dynamics 365 Customer Service capabilities and configuration. Experience delivering Case Management and Knowledge Management solutions. Good understanding of the Microsoft Power Platform, including Power Apps and Power Automate. Strong requirements gathering and stakeholder ...

ShareDo Architect

Hiring Organisation
Morae
Location
London Area, United Kingdom
clients. We are seeking an experienced ShareDo Architect to join our Legal Technology and Delivery function and lead the design and implementation of enterprise case management and workflow automation solutions. This is a hybrid contract position based in the London, UK area. Candidates must currently reside within commuting … leading solution architecture, technical design, and implementation strategy across complex ShareDo engagements. The successful candidate will combine deep ShareDo expertise with strong stakeholder management and consulting capabilities, ensuring client solutions are scalable, maintainable, and aligned with business objectives. Responsibilities: Solution Architecture & Design Lead discovery workshops with business and technical ...

PS Head of IT

Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
£100,000 per annum
Reporting to the Chief Technology Officer, the PS Head of IT will lead a talented team responsible for IT operations, service delivery and project management, ensuring colleagues have access to secure, reliable and high-performing technology services. You'll also play a key role in driving operational excellence, managing … shape the organisation's future technology roadmap. What You'll Be Doing Lead and develop a high-performing IT operations, service delivery and project management team. Ensure the delivery of secure, reliable and customer-focused IT services. Oversee service desk operations, incident management and technology support. Drive cyber ...

Business Analyst (SaaS Migration)

Hiring Organisation
P3M Recruitment
Location
City of London, London, United Kingdom
Employment Type
Permanent
recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who are seeking an experienced Business Analyst to join their team on a 3-month Fixed Term Contract. The successful candidate will be working with a client within the legal sector, supporting … enterprise technology change programmes Experience working within professional services, regulated environments or similarly complex organisations Experience supporting enterprise SaaS migration programmes involving Document Management, Case Management, Practice Management or other business-critical enterprise applications Strong requirements gathering, process mapping and stakeholder management skills Experience analysing ...

Business Analyst (SaaS Migration)

Hiring Organisation
P3M Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who are seeking an experienced Business Analyst to join their team on a 3-month Fixed Term Contract. The successful candidate will be working with a client within the legal sector, supporting … enterprise technology change programmes Experience working within professional services, regulated environments or similarly complex organisations Experience supporting enterprise SaaS migration programmes involving Document Management, Case Management, Practice Management or other business-critical enterprise applications Strong requirements gathering, process mapping and stakeholder management skills Experience analysing ...

Oracle HCM Help Desk Functional Consultant - SC Clearance

Location
City of Westminster, England, United Kingdom
working with technical teams for Interface design, development and testing Ability to multi‐task and to work independently Strong client facing, communication and client management skills A good understanding of Application Implementation methodologies Ability to travel to client sites Demonstrable functional skills: knowledge and implementation experience of the following … Core HR modules Oracle Help Desk (HR Help Desk or Customer Service depending on your use case) Oracle Digital Assistant Oracle Knowledge Management Service Request Management Case Management Oracle Security and Role-Based Access Control (RBAC) Redwood UI Alerts Composer Preferred technical and professional experience ...

ServiceNow HR Architect

Hiring Organisation
Akkodis
Location
London, Whitechapel, United Kingdom
Employment Type
Permanent
Salary
£80000 - £105000/annum bonus, hybrid
delivery to ensure successful outcomes. What you'll be doing Leading architecture and solution design for ServiceNow HRSD implementations Designing solutions across HR Case Management, Employee Center, Knowledge Management and Lifecycle Events Working with business and technical stakeholders to understand requirements and translate them into practical platform … particularly interested in people who can demonstrate: Strong ServiceNow HRSD architecture experience Experience across multiple ServiceNow implementations or enhancement programmes Knowledge of HR Case Management, Employee Center, Lifecycle Events and Knowledge Management Experience integrating ServiceNow with enterprise HR platforms such as Workday, SuccessFactors or equivalent systems Strong ...

Complaints & Data Protection Case Coordinator

Hiring Organisation
Office Angels
Location
Gateshead, Tyne and Wear, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £33,000 per annum
Complaints & Data Protection Case Coordinator | Immediate Start Available Are you highly organised, detail-oriented, and passionate about delivering excellent customer service while ensuring compliance with data protection regulations? We are urgently recruiting for a Complaints & Data Protection Case Coordinator to join a friendly and supportive Business Support & Compliance … they can genuinely make an impact. You will be responsible for managing Complaints and Subject Access Requests (SARs) from start to finish, ensuring each case is handled accurately, professionally, and in line with strict legal and regulatory requirements. Key Details Job Title: Complaints & Data Protection Case Coordinator Contract ...

Servicenow HR Architect

Location
Greater London, England, United Kingdom
delivery to ensure successful outcomes. What you'll be doing Leading architecture and solution design for ServiceNow HRSD implementations Designing solutions across HR Case Management, Employee Center, Knowledge Management and Lifecycle Events Working with business and technical stakeholders to understand requirements and translate them into practical platform … particularly interested in people who can demonstrate: Strong ServiceNow HRSD architecture experience Experience across multiple ServiceNow implementations or enhancement programmes Knowledge of HR Case Management, Employee Center, Lifecycle Events and Knowledge Management Experience integrating ServiceNow with enterprise HR platforms such as Workday, SuccessFactors or equivalent systems Strong ...

SC ServiceNow Developer

Location
Telford, England, United Kingdom
Required: SC cleared Role Summary We are seeking experienced ServiceNow Developers to support delivery of a public sector ServiceNow implementation covering HRSD, Finance & Procurement Case Management, Employee Centre, Knowledge Management, Virtual Agent and integrations. The successful candidates will work within the delivery team to configure, develop, test … capabilities across multiple workstreams. Configure and develop ServiceNow solutions across HRSD and CSM. Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities. Configure Employee Centre experiences and user journeys. Develop integrations using REST APIs, SOAP APIs and IntegrationHub. Support configuration of Virtual Agent ...

HR Support Desk Manager

Hiring Organisation
GXO Logistics
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
scale acquisition At GXO, we're looking for an experienced HR Support Desk Manager to lead our People Services Support function, overseeing colleague support, case management and onboarding services. This is a unique opportunity to bring together ways of working, systems and processes across two organisations , creating … track record of improving service performance, customer experience and operational efficiency , ideally through periods of change or growth Strong knowledge of HR operations, case management and employee relations , with experience of HR systems and service management platforms Excellent stakeholder management, communication and coaching skills , with ...