Case Management Jobs

Case Management
UK

The table below provides summary statistics for permanent job vacancies requiring Case Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Case Management over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 579 577 669
Rank change year-on-year -2 +92 +185
Permanent jobs citing Case Management 133 345 301
As % of all permanent jobs advertised in the UK 0.24% 0.35% 0.30%
As % of the Processes & Methodologies category 0.26% 0.41% 0.31%
Number of salaries quoted 102 251 207
10th Percentile £27,875 £26,500 £31,500
25th Percentile £35,000 £27,965 £40,000
Median annual salary (50th Percentile) £47,489 £30,000 £52,500
Median % change year-on-year +58.30% -42.86% +15.38%
75th Percentile £71,250 £40,500 £74,375
90th Percentile £114,250 £57,500 £87,050
UK excluding London median annual salary £45,000 £32,250 £40,000
% change year-on-year +39.53% -19.38% +6.67%

All Process and Methodology Skills
UK

Case Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 51,972 84,955 96,877
As % of all permanent jobs advertised in the UK 93.89% 85.58% 95.60%
Number of salaries quoted 26,632 59,894 57,116
10th Percentile £30,000 £29,002 £34,000
25th Percentile £42,000 £40,000 £45,000
Median annual salary (50th Percentile) £57,500 £55,000 £61,000
Median % change year-on-year +4.55% -9.84% +1.67%
75th Percentile £75,000 £72,500 £81,250
90th Percentile £97,500 £92,500 £100,000
UK excluding London median annual salary £52,365 £50,000 £55,000
% change year-on-year +4.73% -9.09% +4.76%

Case Management
Job Vacancy Trend

Job postings citing Case Management as a proportion of all IT jobs advertised.

Job vacancy trend for Case Management in the UK

Case Management
Salary Trend

3-month moving average salary quoted in jobs citing Case Management.

Salary trend for Case Management in the UK

Case Management
Salary Histogram

Salary distribution for jobs citing Case Management over the 6 months to 13 May 2025.

Salary histogram for Case Management in the UK

Case Management
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Case Management within the UK over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -35 116 £45,000 +60.92% 270
UK excluding London +49 88 £45,000 +39.53% 197
Work from Home +90 53 £45,000 +20.00% 112
London +27 29 £65,000 +132.43% 92
Midlands +67 27 £45,000 +50.00% 27
South East +70 23 £25,000 -10.60% 52
West Midlands +41 20 £45,000 +50.00% 14
South West +105 15 £31,500 -11.87% 18
North of England +16 12 £67,500 +92.86% 68
North West -15 11 £67,500 +92.86% 41
East of England +1 8 £47,500 +69.86% 24
East Midlands +37 7 £47,500 -26.92% 11
Northern Ireland - 3 £55,000 - 2
North East - 1 £50,000 - 2

Case Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (7.52%) SharePoint
2 5 (3.76%) Microsoft Exchange
3 1 (0.75%) Apache Spark
Applications
1 13 (9.77%) Microsoft Office
2 11 (8.27%) Microsoft Excel
3 1 (0.75%) Microsoft PowerPoint
Business Applications
1 13 (9.77%) Dynamics CRM
2 9 (6.77%) Oracle Payroll
3 2 (1.50%) Dynamics NAV
3 2 (1.50%) Infor M3
4 1 (0.75%) Elite 3E
4 1 (0.75%) Salesforce CRM
4 1 (0.75%) Visualfiles
Cloud Services
1 35 (26.32%) Azure
2 18 (13.53%) Power Platform
3 17 (12.78%) Dynamics 365
4 15 (11.28%) Microsoft 365
4 15 (11.28%) PowerApps
5 13 (9.77%) Azure DevOps
6 10 (7.52%) Power Automate
7 9 (6.77%) Azure Data Factory
7 9 (6.77%) IaaS
7 9 (6.77%) PaaS
8 6 (4.51%) AWS
9 2 (1.50%) Azure API Management
9 2 (1.50%) GCP
9 2 (1.50%) Kong
9 2 (1.50%) Salesforce Service Cloud
10 1 (0.75%) Amazon ECS
10 1 (0.75%) Pulumi
10 1 (0.75%) Salesforce Einstein
10 1 (0.75%) Salesforce Sales Cloud
10 1 (0.75%) Serverless
Communications & Networking
1 10 (7.52%) Remote Desktop
2 7 (5.26%) Firewall
2 7 (5.26%) VLAN
2 7 (5.26%) VoIP
3 3 (2.26%) LAN
3 3 (2.26%) WAN
4 2 (1.50%) Intranet
4 2 (1.50%) Network Security
5 1 (0.75%) FTP
Database & Business Intelligence
1 15 (11.28%) Data Warehouse
2 13 (9.77%) Power BI
3 10 (7.52%) SQL Server Reporting Services
4 9 (6.77%) SQL Server Integration Services
4 9 (6.77%) Star Schema
5 6 (4.51%) SQL Server
6 5 (3.76%) PostgreSQL
7 1 (0.75%) Apache Cassandra
7 1 (0.75%) Apache Hive
7 1 (0.75%) DB2
7 1 (0.75%) Elasticsearch
7 1 (0.75%) Electronic Patient Records
7 1 (0.75%) GIS
7 1 (0.75%) MySQL
Development Applications
1 9 (6.77%) SQL Server Management Studio (SSMS)
2 5 (3.76%) JIRA
3 2 (1.50%) Cypress.io
3 2 (1.50%) Jenkins
3 2 (1.50%) Selenium
3 2 (1.50%) TestRail
4 1 (0.75%) Appium
4 1 (0.75%) Bugzilla
4 1 (0.75%) Cucumber
4 1 (0.75%) JUnit
4 1 (0.75%) Team Foundation Server
4 1 (0.75%) Zephyr
General
1 44 (33.08%) Finance
2 41 (30.83%) Social Skills
3 34 (25.56%) Legal
4 25 (18.80%) Law
5 12 (9.02%) Inclusion and Diversity
6 9 (6.77%) Telecoms
7 8 (6.02%) Back Office
8 7 (5.26%) Analytical Skills
8 7 (5.26%) Spanish Language
9 6 (4.51%) Organisational Skills
9 6 (4.51%) Pharmaceutical
10 5 (3.76%) Local Government
10 5 (3.76%) Marketing
11 4 (3.01%) Public Sector
12 3 (2.26%) Electronics
12 3 (2.26%) Retail
13 2 (1.50%) Environmental Health
13 2 (1.50%) Influencing Skills
13 2 (1.50%) Multimedia
13 2 (1.50%) Police
Job Titles
1 23 (17.29%) Analyst
2 22 (16.54%) Developer
2 22 (16.54%) Senior
3 15 (11.28%) IT Support
4 13 (9.77%) 2nd Line Support
5 12 (9.02%) 1st Line Support
5 12 (9.02%) 1st Line Support Analyst
5 12 (9.02%) Support Analyst
5 12 (9.02%) Support Manager
6 11 (8.27%) Applications Manager
7 9 (6.77%) Business Developer
7 9 (6.77%) Business Intelligence Developer
7 9 (6.77%) ETL Developer
7 9 (6.77%) Power BI Developer
7 9 (6.77%) Senior Manager
7 9 (6.77%) SQL BI Developer
7 9 (6.77%) SQL Developer
8 8 (6.02%) Development Manager
9 7 (5.26%) Applications Support
9 7 (5.26%) Applications Support Manager
Libraries, Frameworks & Software Standards
1 14 (10.53%) .NET
2 8 (6.02%) .NET Framework
3 6 (4.51%) AngularJS
4 5 (3.76%) Kafka
4 5 (3.76%) React
5 4 (3.01%) EDI
5 4 (3.01%) HTML5 Canvas
6 3 (2.26%) HTML
6 3 (2.26%) Middleware
6 3 (2.26%) RESTful
7 2 (1.50%) JSON
7 2 (1.50%) Lightning Web Components
7 2 (1.50%) REST
7 2 (1.50%) Spring
7 2 (1.50%) Spring Boot
7 2 (1.50%) Visualforce
8 1 (0.75%) ADO
8 1 (0.75%) ASP.NET Web API
8 1 (0.75%) NestJS
8 1 (0.75%) SvelteKit
Miscellaneous
1 17 (12.78%) Management Information System
2 10 (7.52%) Onboarding
3 7 (5.26%) Product Ownership
4 5 (3.76%) Data Protection Act
4 5 (3.76%) Video Conferencing
5 4 (3.01%) Team-Oriented Environment
6 3 (2.26%) Data Centre
6 3 (2.26%) Self-Motivation
7 2 (1.50%) Cloud Native
7 2 (1.50%) Legacy Systems
8 1 (0.75%) Analytical Mindset
8 1 (0.75%) e-Learning
8 1 (0.75%) Embedded Systems
8 1 (0.75%) Greenfield Project
8 1 (0.75%) Hackathon
8 1 (0.75%) Legacy Code
8 1 (0.75%) Low-Code
8 1 (0.75%) Mobile App
8 1 (0.75%) Social Media
Operating Systems
1 15 (11.28%) Windows
2 8 (6.02%) Windows Server
3 7 (5.26%) Windows 10
4 2 (1.50%) Linux
5 1 (0.75%) Android
5 1 (0.75%) Apple iOS
5 1 (0.75%) Windows Server 2016
5 1 (0.75%) Windows Server 2019
Processes & Methodologies
1 44 (33.08%) Customer Service
2 32 (24.06%) CRM
2 32 (24.06%) Problem-Solving
3 24 (18.05%) Agile
4 16 (12.03%) DevOps
5 15 (11.28%) Change Management
5 15 (11.28%) Stakeholder Management
5 15 (11.28%) Test Automation
6 13 (9.77%) Business Intelligence
6 13 (9.77%) Migration
6 13 (9.77%) Project Management
7 12 (9.02%) Analytics
7 12 (9.02%) Decision-Making
7 12 (9.02%) ITIL
8 11 (8.27%) Data Protection
8 11 (8.27%) Infrastructure as Code
8 11 (8.27%) Scrum
8 11 (8.27%) Service Delivery
8 11 (8.27%) Use Case
9 10 (7.52%) Document Management
Programming Languages
1 14 (10.53%) SQL
2 12 (9.02%) JavaScript
3 9 (6.77%) Java
4 7 (5.26%) C#
4 7 (5.26%) Python
5 5 (3.76%) TypeScript
6 3 (2.26%) PL/SQL
7 2 (1.50%) Apex Code
8 1 (0.75%) Bash
8 1 (0.75%) C
8 1 (0.75%) Delphi
8 1 (0.75%) Perl
8 1 (0.75%) PowerShell
8 1 (0.75%) R
8 1 (0.75%) Shell Script
8 1 (0.75%) SOQL
Qualifications
1 9 (6.77%) Degree
1 9 (6.77%) MCITP
1 9 (6.77%) Microsoft Certification
1 9 (6.77%) Network+ Certification
2 4 (3.01%) DBS Check
3 3 (2.26%) CIPD
3 3 (2.26%) Security Cleared
4 2 (1.50%) CCFP
4 2 (1.50%) CISSP
4 2 (1.50%) EnCE
4 2 (1.50%) GCFA
4 2 (1.50%) GCFE
4 2 (1.50%) GREM
4 2 (1.50%) NVQ Level 4
4 2 (1.50%) SC Cleared
5 1 (0.75%) CCNA
5 1 (0.75%) CCNP
5 1 (0.75%) Cisco Certification
5 1 (0.75%) MAPM
5 1 (0.75%) PMP
Quality Assurance & Compliance
1 15 (11.28%) SLA
2 11 (8.27%) Data Quality
3 8 (6.02%) QA
4 6 (4.51%) GDPR
5 3 (2.26%) ISO/IEC 27001
6 2 (1.50%) Cyber Essentials
6 2 (1.50%) PMO
7 1 (0.75%) Accessibility
7 1 (0.75%) ISO 22301
7 1 (0.75%) ISO 9001
7 1 (0.75%) MiFID
7 1 (0.75%) PSD2
System Software
1 16 (12.03%) Active Directory
2 7 (5.26%) Docker
3 4 (3.01%) Firmware
4 3 (2.26%) vSphere
5 1 (0.75%) Embedded Firmware
Systems Management
1 8 (6.02%) Kubernetes
2 3 (2.26%) Terraform
3 2 (1.50%) Control-M
3 2 (1.50%) EnCase
3 2 (1.50%) FTK
3 2 (1.50%) Grafana
3 2 (1.50%) Kibana
3 2 (1.50%) Prometheus
3 2 (1.50%) RSA Security Analytics
Vendors
1 31 (23.31%) Microsoft
2 12 (9.02%) Oracle
3 8 (6.02%) Siebel
4 4 (3.01%) Facebook
4 4 (3.01%) Liquidlogic
4 4 (3.01%) Splunk
5 3 (2.26%) Minitab
5 3 (2.26%) Salesforce
5 3 (2.26%) VMware
6 2 (1.50%) FireEye
6 2 (1.50%) iManage
6 2 (1.50%) NetWitness
6 2 (1.50%) Northgate
7 1 (0.75%) Aderant
7 1 (0.75%) AppDynamics
7 1 (0.75%) Dynatrace
7 1 (0.75%) Intapp
7 1 (0.75%) MuleSoft
7 1 (0.75%) ServiceNow
7 1 (0.75%) Workday