involve: The use of mechanical and/or systems engineering knowledge and processes within a product lifecycle. Executing all stages of system lifecycle like, requirements management, validation, systems design, development, integration, verification and qualification as per the company standard processes and customerrequirements Being responsible for planning … the engineering tasks and generation of engineering management plans Converting customer and other stakeholder requirements to define, analyse and inform the total project solution. To engage with suppliers and customers to ensure the solution meets their expectations. Managing engineering change to ensure system integrity all through the life … motived and proactive, driving solutions to completion. You will have comprehensive appreciation and understanding of the engineering product life cycle. Have acquired experience in requirements management and verification (Experience in a requirements management tool like DOORS/CRADLE would be beneficial) You have an appreciation for Systems Engineering more »
The Role As our Software Support Engineer, you will bring your experience in application support to Aperta and your core responsibilities include: • Owning individual customer incidents reported directly of via our front end support staff, ensuring delivery of solutions in line with the SLA agreements, meeting deadlines and quality … standards, providing regular updates to key stakeholders at all levels. • Work with customers to provide product demonstrations, define their requirements for new features and enhancements and internally work with the rest of the team to develop, test and deploy these. • Provide support outside of normal business hours on a … customising and supporting business applications preferably in the financial services industry. The applications are parameterised via custom tools requiring a detailed understanding of the customer’s workflow. • Demonstrable ability to liaise with customers and internal staff at all levels to develop requirements for new customerrequirementsmore »
The Role As our Software Support Engineer, you will bring your experience in application support to Aperta and your core responsibilities include: Owning individual customer incidents reported directly of via our front end support staff, ensuring delivery of solutions in line with the SLA agreements, meeting deadlines and quality … standards, providing regular updates to key stakeholders at all levels. Work with customers to provide product demonstrations, define their requirements for new features and enhancements and internally work with the rest of the team to develop, test and deploy these. Provide support outside of normal business hours on a … customising and supporting business applications preferably in the financial services industry. The applications are parameterised via custom tools requiring a detailed understanding of the customer's workflow. Demonstrable ability to liaise with customers and internal staff at all levels to develop requirements for new customerrequirementsmore »
G68, Dullatur, North Lanarkshire, Dunbartonshire, United Kingdom
Aperta Ltd
The Role As our Software Support Engineer, you will bring your experience in application support to Aperta and your core responsibilities include: • Owning individual customer incidents reported directly of via our front end support staff, ensuring delivery of solutions in line with the SLA agreements, meeting deadlines and quality … standards, providing regular updates to key stakeholders at all levels. • Work with customers to provide product demonstrations, define their requirements for new features and enhancements and internally work with the rest of the team to develop, test and deploy these. • Provide support outside of normal business hours on a … customising and supporting business applications preferably in the financial services industry. The applications are parameterised via custom tools requiring a detailed understanding of the customer’s workflow. • Demonstrable ability to liaise with customers and internal staff at all levels to develop requirements for new customerrequirementsmore »
support innovation & market leading technical standards. Key point of contact for Retail Customers, for those accounts you directly manage. Develop relationships with all key customer stakeholders e.g. Technologists, Depot QA s. Ensure that a clear technical strategy in place for your account & well as ensuring your teams customers have … clear strategy in place. To be the key point of contact for customer visits Ensure that customer is always kept abreast of all relevant product and supplier developments. Pro-actively communicate quality to customers and manage shelf life accordingly. Support the Technical Director, in the management of customer relationship and the development of the technical strategy for your customers. Play a key role in the growth & profitable development of the customer accounts. Including the development of customers specific QIP s. Work with production to identify and exploit opportunities to improve quality performance of business efficiency. Communicate more »
support innovation & market leading technical standards. Key point of contact for Retail Customers, for those accounts you directly manage. Develop relationships with all key customer stakeholders e.g. Technologists, Depot QA’s. Ensure that a clear technical strategy in place for your account & well as ensuring your teams customers have … clear strategy in place. To be the key point of contact for customer visits Ensure that customer is always kept abreast of all relevant product and supplier developments. Pro-actively communicate quality to customers and manage shelf life accordingly. Support the Technical Director, in the management of customer relationship and the development of the technical strategy for your customers. Play a key role in the growth & profitable development of the customer accounts. Including the development of customers specific QIP’s. Work with production to identify and exploit opportunities to improve quality performance of business efficiency. Communicate more »
Leicester, Leicestershire, East Midlands, United Kingdom
Samworth Brothers Limited
insight into Food To Go innovation needs. Assisting in working on current innovation and strategy workstreams means that recipes are always in line with customerrequirements whilst being technically sound and adhering to internal business requirements such as cost, ingredient requirements etc. Leading internal processes from … wider team be responsible for ensuring that all products shown to customers have been costed, deliver target margins and approved internally prior to a customer presentation. Ensure effective communication between development, technical, process, commercial, purchasing and operations departments. Ensure all relevant information is correct and ready for customer presentations Fully understand all aspects of the customer in terms of NPD strategies, procedures and structures The Ideal Candidate We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued more »
Stourport-On-Severn, Worcestershire, West Midlands, United Kingdom
ALCEA CONSULTANCY LIMITED
quotes. The successful Technical Sales Engineer will be providing new and existing customers with commercial and technical support. Responsibilities for Technical Sales Engineer Processing customer enquiries, which will involve: Initial customer contact via telephone, email and face to face Managing and understanding and interpreting customerrequirements Producing layouts and costed solutions to satisfy these requirements Production of quotations/tenders in a timely, clear, detailed and accurate manner. Follow up quotations in a timely manner to secure profitable orders Maintain expert level of product knowledge and applications. Provide pre-sales technical expertise and product … kept informed of order (contract) status and that any issues are resolved quickly Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity Additionally: Pursue new business opportunities Occasional site and customer visits Supporting the Contracts, Engineering and Production departments Building relationships with customers and more »
Sales and Operations teams and promote and develop the UK with key overseas partners and route through structured and constant interaction. YOUR ROLE A customer facing role to develop and promote the growth of Sea Logistics business through a focused approach collaborating with and supporting Sales and Operations by … and own strategy in line with, and execution to achieve agreed growth targets for sea logistics. Targeted number of client visits per month: Owned Customer and Support Sales Customer Visits. Provide sales leads to the Sales organisation as well as delivering new business within own sales pipeline Maintain … and develop overseas partner relationships, including pipeline development, sales lead creation and focused activities with our overseas company partners. Understand customerrequirements to ensure effective alignment with supplier sourcing. Conduct regular reviews of market sector strategy, new business opportunity and value creation. Ensure key client requirements are more »
of engineers, and promote environmental sustainability. About the Job: The Keysight Global Services Organization is organized around customers with region teams focused on understanding customerrequirements and offering a full services portfolio to meet their needs. The teams are supported by global platforms focused on providing integrated customer … where technical and engineering experts can thrive and develop in our dynamic environment. We are looking for someone with a passion for providing great customer service experience, experience of people management, who will motivate and engage employees and who cares about meeting and exceeding business goals. Someone who enjoys … reports. What we offer: Market competitive benefits Yearly bonus Medical plan Work in a friendly and respectful environment Training and development programs Responsibilities: great customer experience through elevated Operations performance, manages customers’ requirements, priorities, working with business development and sales teams to understand customer needs and requirements. more »
stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »
We are seeking a number of Engineers to develop solutions using this fantastic company's leading edge products to meet customer needs. The role involves all aspects of engineering projects including assessing customerrequirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. more »
escalated service requests, prioritising urgency, and efficiency. Engage with clients in a professional, consultative manner, fostering strong, long-term relationships through trust and exceptional customer service. Maintain meticulous records of support interactions, ensuring all sensitive client information is handled with discretion and integrity. Collaborate with clients during onboarding processes … installation dates, providing assurance and expert guidance. Educate and train clients and junior team members on advanced IT solutions, imparting knowledge, and insights. Clarify customerrequirements; probe for and confirm understanding of requirements or problem. Deliver customer centric support that creates positive and valuable experiences. Perform … complex IT projects. Familiarity with Azure AD and advanced IT solutions. Exceptional problem-solving skills and a commitment to delivering the highest levels of customer service. Strong organisational skills, with the capability to multitask and maintain a high level of attention to client satisfaction. Want to apply? Get in more »
selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from invenioLSI. Responsibilities - Sell SAP consulting/managed … services and SAP software resell. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieves/exceeds quota targets. Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and … leverage to drive strategy through organization. Trusted advisor - Establishes strong relationships based on knowledge of customerrequirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information more »
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Adept Resourcing Engineering
ll report to the Engineering Leader and play a vital role in a dynamic Engineering Team. Your Role Take on the challenge of turning customer engineering requirements into bespoke software solutions, balancing time and cost constraints. Y You'll work with both commercial off-the-shelf components and … offers the chance to design and engineer a wide range of bespoke products, ensuring our clients benefit from high-quality, timely engineered solutions. Key Requirements: 3+ years in software design and development with National Instruments LabVIEW (CLD+ preferred) Experience in automated test, measurement, or control Strong system design and … worker and team collaborator Motivated to contribute to a dynamic business Ability to meet tight deadlines and deliver projects on time Skill in interpreting customerrequirements within budget and timescale constraints Self-management and target achievement confidence Experience working in a multi-skilled design team Desirable Criteria: Knowledge more »
programs. The role: The Project Engineer will be the primary technical lead of designated projects. They will be the point of contact with the customer and will ensure their designated projects are delivered on time, right first time and within cost targets. This will be achieved through strong technical … throughout the project. Specific responsibilities of the role will include: 1. Contract Review Participate and contribute to all related pre-contract reviews with the customer Participate and contribute to all related internal contract reviews Ensure all customerrequirements are captured and understood 2. Engineering & Planning Establish methods … of manufacture for required items and transfer these through to effective manufacturing routings. Definition of all material, subcontract and other non-manufacturing requirements Creation of manufacturing route cards and issue for manufacture Creation of stage drawings, procedures and other manufacturing aids as required Provide technical support throughout the designated more »
Adobe Workfront configurations and implementations for future project talent pool Configure Adobe Workfront to customer specifications Conducting discovery and requirements phases to determine customerrequirements and solution design Responsible for executing assigned projects Assist with the deployment and support of Adobe Workfront Configure Workfront objects to … consulting or implementation services experience with SaaS work management or process-based solutions. Desirable: Adobe Workfront experience including Adobe Workfront certification Solid experience in customer service Very good project management skills Knowledge of Adobe Experience Manager Assets, DAM Knowledge of Adobe Creative Cloud, Firefly, Frame.io is an advantage. Ability more »
Bristol. As a lead consultant in our Defence Solution Design Authority practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part … of and reporting into the practice manager. You will work with internal key stakeholders, the customer, and its subsidiary departments to conceptualise their strategic vision, capture requirements; to define and create innovative fit for purpose digital solutions meeting their digital strategy and transform the way they can do … business. Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. As a solution architect you will be providing expert solution architecture expertise and ownership throughout all stages of the solutions design engagement life cycle. You will be part of an industry more »
platform. Proficiency in understanding entire quote-to-cash journey in Salesforce and help customers onboard to Salesforce CPQ and Billing platform. Proficiency in solutioning customerrequirements with the help of key features and functionalities offered by Salesforce CPQ. In-depth knowledge of key CPQ processes and other allied … processes. Salesforce Sales cloud knowledge is preferable. Ability to guide customer over best practices of implementing Salesforce CPQ/Billing and ensure robust architecture compliant with Salesforce standards. Experience in integrating Salesforce with external applications like Billing, Product Master, Order Manager etc. Should have participated in deployment and data … migration of CPQ & Billing components. Should possess good communication skills, analytical ability, and problem-solving skills. Responsibilities Facilitate business process reviews to identify client requirements and processes. Translate client requirements into Salesforce CPQ design, leveraging best practices and minimizing the need for custom development. Configure solutions using Salesforce more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
AWD online
Customer Service Advisor/Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire. SALARY … WORKING HOURS: 8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor/Technical Sales Administratorwho has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/… order processing or similar and excellent communication and organisational skills. Working as the Customer Service Advisor/Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with the Sales more »
and fraud detection capabilities. Our client provides its technology to a global network of accredited experts who incorporate their voice biometric technology into secure, customer-facing applications and fraud detection solutions. The ecosystem of partners delivers solutions in all industries including government, education, healthcare, financial services, retail services, and … role offers the opportunity to advance the development of this GTM Voice Biometric technology specialist here in the UK. The successful candidate will develop customerrequirements to add to the capability of the product and will work collaboratively with the rest of the development team to build and … in documents is a prerequisite. Day-to-day Activities This is a varied and stimulating role for someone building a strong track record of customer delivery. You will: Become a subject matter expert for the company’s software products, building in depth knowledge of the market for biometrics, identity more »
selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. We are looking for a dynamic, self-motivated senior sales executive … in new and existing customers and leverage to drive strategy through organisation. Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customerrequirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and … accurate account information and coaching. Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues more »
Greater London, England, United Kingdom Hybrid / WFH Options
FiveStones
FiveStones’ website, outreach, industry events/conferences, sifting through existing networks of contacts Identify customers’ digital maturity level through a consultative approach, acquire business requirements, and prepare solution proposals Manage all sales leads using sales management tools Engage Customer Success and Solutions departments to ensure validity of all … sales proposals, scope of work and customerrequirements, pricing, planning of projects being pitched and/or signed off by the customers Effectively work with Customer Success to hand over all signed-off customers in preparation for the delivery of services, customer enablement and on-going more »
South East London, London, United Kingdom Hybrid / WFH Options
Resolver - A Kroll Business
office, or a mix of both. As a Solution Consultant, you live to delight customers by solving business problems with technology. You are a customer advocate, who helps guide Resolvers SaaS implementations by separating wants from needs, providing recommendations, configuring off-the-shelf software and administering training on best … Great Places to Work eight years in a row! Your day-to-day: Let's break it down! Project Delivery (90%) Measures of success : customer feedback (NPS, references), peer feedback, utilization,andproject margin Youll enable customers to take maximum advantage of our software by leading and participating in the … implementations. Consultation Educating customers on whats required for successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customerrequirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding more »
also, supporting other areas of the business with requests of a technical nature, related to the application. Key responsibilities: Inspection and completion of the requirements specification in cooperation with the customer (Data collection form or other) Provide initial export classification for products in accordance with the UK export … product design Coordination of the creation and approval of the design specification in cooperation with the design department and manufacturing department Approval of the customer delivery drawing EDD and/or bearing specifications 6 Eye approval of data sheets considering the initial customerrequirements specification. Initiation of … in production parts (e.g. MRB, Concessions) Initiation of innovative further developments in bearings and systems with bearing supports based on identified market opportunities and customer requirements. Assistance in the generation of catalogs and technical publications for sector-specific products in conjunction with the relevant areas Giving presentations and participation more »