Customer Requirements
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 7 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 248 172 319
Rank change year-on-year -76 +147 -2
Permanent jobs citing Customer Requirements 1,175 2,159 2,009
As % of all permanent jobs advertised in the UK 1.19% 2.13% 1.28%
As % of the Processes & Methodologies category 1.39% 2.22% 1.33%
Number of salaries quoted 693 626 942
10th Percentile £28,500 £31,262 £34,000
25th Percentile £36,250 £37,500 £43,750
Median annual salary (50th Percentile) £50,000 £57,500 £60,000
Median % change year-on-year -13.04% -4.17% +4.35%
75th Percentile £65,000 £80,000 £75,000
90th Percentile £82,500 £91,250 £94,948
UK excluding London median annual salary £48,500 £52,500 £50,000
% change year-on-year -7.62% +5.00% -1.96%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,403 97,101 150,579
As % of all permanent jobs advertised in the UK 85.70% 95.61% 95.65%
Number of salaries quoted 59,565 57,006 82,680
10th Percentile £29,000 £34,000 £33,515
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,180 £60,000
Median % change year-on-year -10.10% +1.97% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,750
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 7 May 2024.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -55 1,096 £52,500 -8.70% 591
UK excluding London -75 978 £48,500 -7.62% 524
Work from Home -36 358 £56,500 -13.08% 239
South East -67 307 £45,000 -14.29% 125
Midlands +58 276 £52,500 - 125
West Midlands +85 219 £57,500 +9.52% 83
North of England +13 160 £50,000 -9.09% 98
London -37 148 £70,000 -6.67% 97
South West -71 124 £44,000 +3.53% 71
North West +30 101 £50,000 -4.76% 59
East of England -82 80 £53,750 -6.52% 58
East Midlands -22 57 £29,000 -32.56% 42
Yorkshire +28 51 £55,000 -3.08% 27
Wales -54 15 £32,500 +41.30% 13
Scotland -201 15 £42,500 -13.27% 39
North East +4 11 £40,250 -36.06% 12
Northern Ireland +32 10 £43,750 +43.44% 8

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (2.64%) Microsoft Exchange
2 15 (1.28%) SharePoint
3 9 (0.77%) Confluence
3 9 (0.77%) IIS
4 6 (0.51%) CMS
4 6 (0.51%) Tomcat
5 5 (0.43%) Apache
5 5 (0.43%) JBoss
5 5 (0.43%) Kinematics
5 5 (0.43%) SharePoint 2010
5 5 (0.43%) SharePoint 2013
5 5 (0.43%) Umbraco
5 5 (0.43%) WebLogic
5 5 (0.43%) WebSphere
5 5 (0.43%) WildFly
6 2 (0.17%) Adobe Experience Manager
6 2 (0.17%) Blackberry Enterprise Server
6 2 (0.17%) OpenStack
6 2 (0.17%) Oracle SOA Suite
6 2 (0.17%) WinCC
Applications
1 206 (17.53%) Microsoft Office
2 118 (10.04%) Microsoft Excel
3 24 (2.04%) Microsoft PowerPoint
4 18 (1.53%) Simulink
5 14 (1.19%) SOLIDWORKS
6 13 (1.11%) Microsoft Project
7 12 (1.02%) Spreadsheet
8 10 (0.85%) MS Visio
8 10 (0.85%) OrCAD
9 9 (0.77%) Solid Edge
10 8 (0.68%) Stateflow
11 6 (0.51%) InVision
11 6 (0.51%) Sketch
12 5 (0.43%) AutoCAD
12 5 (0.43%) CANalyzer
12 5 (0.43%) Trello
13 1 (0.085%) Siemens NX
Business Applications
1 12 (1.02%) Dynamics CRM
2 8 (0.68%) Remedy ITSM
3 7 (0.60%) Teamcenter
4 5 (0.43%) Oracle ERP
5 4 (0.34%) SAP WM
6 2 (0.17%) Dynamics NAV
6 2 (0.17%) Oracle Applications
6 2 (0.17%) Oracle Cash Management
6 2 (0.17%) Oracle EBS
6 2 (0.17%) Oracle EBS R12
6 2 (0.17%) Primavera
6 2 (0.17%) SAP S/4HANA
6 2 (0.17%) Workfront
7 1 (0.085%) Elite 3E
7 1 (0.085%) HiPortfolio
7 1 (0.085%) SAP ERP
7 1 (0.085%) SAP SD
Cloud Services
1 105 (8.94%) Azure
2 71 (6.04%) SaaS
3 63 (5.36%) Microsoft 365
4 62 (5.28%) AWS
5 43 (3.66%) Power Platform
6 29 (2.47%) Azure DevOps
7 21 (1.79%) Cloud Computing
8 20 (1.70%) Dynamics 365
9 18 (1.53%) Entra ID
10 11 (0.94%) GCP
10 11 (0.94%) Power Automate
11 8 (0.68%) PaaS
12 7 (0.60%) GitHub
12 7 (0.60%) Google Sheets
12 7 (0.60%) PowerApps
13 5 (0.43%) IaaS
13 5 (0.43%) WhatsApp
14 4 (0.34%) Google Analytics
14 4 (0.34%) Snowflake
15 3 (0.26%) Google Data Studio
Communications & Networking
1 46 (3.91%) WAN
2 31 (2.64%) VPN
3 29 (2.47%) Firewall
4 26 (2.21%) TCP/IP
5 25 (2.13%) Wireless
6 23 (1.96%) Internet
6 23 (1.96%) LAN
7 21 (1.79%) DNS
7 21 (1.79%) SD-WAN
8 18 (1.53%) 5G
9 17 (1.45%) BGP
9 17 (1.45%) MPLS
10 16 (1.36%) Ethernet
10 16 (1.36%) SSL
11 15 (1.28%) RS-232
11 15 (1.28%) SAN
11 15 (1.28%) Unified Communications
11 15 (1.28%) Wi-Fi
12 14 (1.19%) DHCP
13 13 (1.11%) HTTP
Database & Business Intelligence
1 50 (4.26%) SQL Server
2 30 (2.55%) Power BI
3 23 (1.96%) NoSQL
4 17 (1.45%) MongoDB
5 10 (0.85%) GIS
6 9 (0.77%) Data Warehouse
6 9 (0.77%) Relational Database
7 8 (0.68%) Geospatial Data
8 7 (0.60%) MySQL
9 6 (0.51%) PostgreSQL
9 6 (0.51%) SQL Server Analysis Services
10 5 (0.43%) Big Data
10 5 (0.43%) SQL Server Reporting Services
11 4 (0.34%) DTS
11 4 (0.34%) PowerPivot
11 4 (0.34%) Redis
11 4 (0.34%) SQL Server Integration Services
12 3 (0.26%) Amazon RDS
12 3 (0.26%) DynamoDB
12 3 (0.26%) Elasticsearch
Development Applications
1 47 (4.00%) JIRA
2 38 (3.23%) Git
3 24 (2.04%) Subversion
4 19 (1.62%) Rational DOORS
4 19 (1.62%) Visual Studio
5 16 (1.36%) GitLab
6 9 (0.77%) Jenkins
6 9 (0.77%) Rational Rhapsody
7 7 (0.60%) Eclipse
8 5 (0.43%) CANoe
8 5 (0.43%) LabVIEW
8 5 (0.43%) NUnit
9 4 (0.34%) TeamCity
10 3 (0.26%) Bitbucket
10 3 (0.26%) SonarQube
11 2 (0.17%) Balsamiq
11 2 (0.17%) Burp Suite
11 2 (0.17%) Cypress.io
11 2 (0.17%) Hudson
11 2 (0.17%) SoapUI
General
1 556 (47.32%) Social Skills
2 278 (23.66%) Analytical Skills
3 198 (16.85%) Organisational Skills
4 177 (15.06%) Finance
5 156 (13.28%) Influencing Skills
6 91 (7.74%) Marketing
7 81 (6.89%) Manufacturing
8 77 (6.55%) Electronics
8 77 (6.55%) Presentation Skills
9 48 (4.09%) Inclusion and Diversity
10 44 (3.74%) Retail
11 43 (3.66%) Telecoms
12 36 (3.06%) Aerospace
12 36 (3.06%) Legal
13 35 (2.98%) Automotive
14 29 (2.47%) Games
15 28 (2.38%) Public Sector
16 21 (1.79%) Military
17 20 (1.70%) Law
18 13 (1.11%) Aviation
Job Titles
1 171 (14.55%) Analyst
2 141 (12.00%) Senior
3 120 (10.21%) Product Analyst
3 120 (10.21%) Sales Analyst
4 103 (8.77%) Project Manager
5 91 (7.74%) Architect
6 88 (7.49%) Consultant
7 85 (7.23%) Developer
8 82 (6.98%) Support Engineer
9 80 (6.81%) Systems Engineer
10 79 (6.72%) Lead
11 45 (3.83%) Solutions Architect
12 42 (3.57%) Software Engineer
13 39 (3.32%) Applications Engineer
14 29 (2.47%) Product Manager
14 29 (2.47%) Senior Developer
15 28 (2.38%) Network Engineer
15 28 (2.38%) Technical Consultant
16 24 (2.04%) Technical Manager
17 22 (1.87%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 73 (6.21%) .NET
2 51 (4.34%) HTML
3 48 (4.09%) CSS
4 46 (3.91%) SOAP
5 40 (3.40%) Web Services
6 35 (2.98%) XML
7 30 (2.55%) .NET Framework
8 26 (2.21%) JSON
9 25 (2.13%) REST
9 25 (2.13%) RESTful
10 23 (1.96%) React
11 22 (1.87%) Node.js
12 19 (1.62%) AngularJS
13 18 (1.53%) RabbitMQ
14 15 (1.28%) Qt
15 11 (0.94%) ASP.NET
15 11 (0.94%) jQuery
15 11 (0.94%) LDAP
15 11 (0.94%) NETCONF
15 11 (0.94%) YAML
Miscellaneous
1 131 (11.15%) Self-Motivation
2 121 (10.30%) Management Information System
3 52 (4.43%) Data Centre
4 45 (3.83%) Driving Licence
4 45 (3.83%) IoT
5 37 (3.15%) Product Ownership
6 31 (2.64%) Algorithms
6 31 (2.64%) Robotics
7 27 (2.30%) Virtual Team
8 24 (2.04%) Clustering
9 21 (1.79%) Analytical Mindset
10 20 (1.70%) Public Cloud
11 16 (1.36%) Data Structures
12 15 (1.28%) Analogue Electronics
12 15 (1.28%) Embedded Systems
12 15 (1.28%) Hybrid Cloud
13 13 (1.11%) FPGA
13 13 (1.11%) Renewable Energy
14 12 (1.02%) Onboarding
15 11 (0.94%) Distributed Systems
Operating Systems
1 126 (10.72%) Windows
2 85 (7.23%) Linux
3 35 (2.98%) Windows Server
4 28 (2.38%) Windows 10
5 18 (1.53%) Unix
5 18 (1.53%) Windows 7
6 14 (1.19%) AIX
7 13 (1.11%) CentOS
7 13 (1.11%) Windows Server 2012
8 12 (1.02%) Ubuntu
9 5 (0.43%) Embedded Linux
10 4 (0.34%) Android
10 4 (0.34%) Apple iOS
11 3 (0.26%) FreeBSD
11 3 (0.26%) Mac OS X
12 2 (0.17%) Oracle Linux
12 2 (0.17%) OS/2
12 2 (0.17%) Red Hat Enterprise Linux
12 2 (0.17%) Windows Server 2008
12 2 (0.17%) Windows XP
Processes & Methodologies
1 428 (36.43%) Problem-Solving
2 241 (20.51%) Project Management
3 218 (18.55%) Customer Service
4 217 (18.47%) Continuous Improvement
5 190 (16.17%) Agile
6 160 (13.62%) Mathematics
7 142 (12.09%) Presales
8 140 (11.91%) Mentoring
9 105 (8.94%) Collaborative Working
10 101 (8.60%) Business Development
11 100 (8.51%) DevOps
12 96 (8.17%) Decision-Making
12 96 (8.17%) Software Engineering
13 90 (7.66%) ITIL
14 85 (7.23%) Systems Engineering
15 84 (7.15%) Coaching
16 81 (6.89%) Project Delivery
17 75 (6.38%) Cybersecurity
18 74 (6.30%) Actionable Insight
19 72 (6.13%) Roadmaps
Programming Languages
1 118 (10.04%) SQL
2 85 (7.23%) Python
3 82 (6.98%) JavaScript
4 74 (6.30%) C#
5 54 (4.60%) C
6 52 (4.43%) C++
7 35 (2.98%) Java
8 23 (1.96%) PowerShell
9 21 (1.79%) MATLAB
10 18 (1.53%) VB
11 11 (0.94%) TypeScript
12 10 (0.85%) ActionScript
13 7 (0.60%) Bash
13 7 (0.60%) Go
13 7 (0.60%) T-SQL
14 5 (0.43%) Ruby
14 5 (0.43%) XAML
15 4 (0.34%) Assembly Language
15 4 (0.34%) Embedded C
16 3 (0.26%) Perl
Qualifications
1 466 (39.66%) Degree
2 196 (16.68%) Security Cleared
3 95 (8.09%) SC Cleared
4 36 (3.06%) DV Cleared
5 34 (2.89%) Master's Degree
6 24 (2.04%) BPSS Clearance
6 24 (2.04%) HND
7 19 (1.62%) Cisco Certification
8 18 (1.53%) Microsoft Certification
9 14 (1.19%) Computer Science Degree
9 14 (1.19%) DBS Check
10 13 (1.11%) HNC
10 13 (1.11%) ITIL Certification
11 12 (1.02%) CCNP
12 11 (0.94%) MBA
13 10 (0.85%) PRINCE2 Practitioner
14 9 (0.77%) CCNA
14 9 (0.77%) Chartered Engineer
14 9 (0.77%) PMI Certification
15 8 (0.68%) PgMP
Quality Assurance & Compliance
1 72 (6.13%) SLA
2 71 (6.04%) PMO
3 46 (3.91%) QA
4 29 (2.47%) ISO 9001
5 26 (2.21%) ISO/IEC 27001
6 17 (1.45%) ISO 26262
7 16 (1.36%) GDPR
8 15 (1.28%) Accessibility
9 11 (0.94%) Actionable Recommendations
9 11 (0.94%) Automotive SPICE
10 10 (0.85%) Cyber Essentials
11 7 (0.60%) ISO 9000
11 7 (0.60%) ISO/IEC 17025
11 7 (0.60%) JTAG
12 5 (0.43%) NCSC
12 5 (0.43%) NIST
13 4 (0.34%) IEC 61131
13 4 (0.34%) ISO/IEC 15288
14 3 (0.26%) Data Quality
14 3 (0.26%) WCAG
System Software
1 60 (5.11%) Active Directory
2 48 (4.09%) Firmware
3 38 (3.23%) Docker
4 36 (3.06%) VMware Infrastructure
5 11 (0.94%) vSphere
6 10 (0.85%) OpenSSH
6 10 (0.85%) VMware ESXi
6 10 (0.85%) XenApp
7 6 (0.51%) Hyper-V
8 1 (0.085%) Embedded Firmware
8 1 (0.085%) NFS
8 1 (0.085%) vCloud
Systems Management
1 30 (2.55%) Kubernetes
2 23 (1.96%) Ansible
2 23 (1.96%) Terraform
3 14 (1.19%) Functional Safety
4 13 (1.11%) Microsoft Intune
5 12 (1.02%) Backup Exec
5 12 (1.02%) NetBackup
6 10 (0.85%) IBM BigFix
6 10 (0.85%) PowerCLI
6 10 (0.85%) SCCM
6 10 (0.85%) vCenter Server
7 7 (0.60%) HP UCMDB
8 6 (0.51%) Endace
9 4 (0.34%) FortiGate
10 3 (0.26%) Dell DRAC
10 3 (0.26%) Fluentd
10 3 (0.26%) Grafana
10 3 (0.26%) logstash
10 3 (0.26%) Prometheus
11 2 (0.17%) Wonderware InTouch
Vendors
1 206 (17.53%) Microsoft
2 53 (4.51%) Oracle
3 47 (4.00%) VMware
4 44 (3.74%) Cisco
5 31 (2.64%) IBM
6 26 (2.21%) Apple
7 25 (2.13%) Google
7 25 (2.13%) HP
8 23 (1.96%) Dell
9 22 (1.87%) IFS
9 22 (1.87%) ServiceNow
10 20 (1.70%) Adobe
10 20 (1.70%) Juniper
11 19 (1.62%) Citrix
12 17 (1.45%) SAP
13 16 (1.36%) Workday
14 14 (1.19%) NetApp
15 12 (1.02%) Hitachi
15 12 (1.02%) Snow
15 12 (1.02%) Veritas