101 to 125 of 126 Permanent Customer Retention Jobs in the UK

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … Your efforts will contribute to enhancing our digital marketing strategies, maximising channel sales, and supporting projects that drive traffic, improve website conversion, and foster customer engagement and retention. This role offers a unique opportunity to contribute to the growth and success of our E-Commerce, which is the core more »

Manager - HealthTech will be varied however the key duties and responsibilities are as follows: 1. To grow the HealthTech target markets by leading the customer journey, from both a digital and face to face perspective. Manage the end to end customer journey from identification to long term customer more »

some of the largest companies in North America and Europe. You will be expected to architect, design, develop, and test solutions as defined by customer’s daily tasks and strategic projects. As a member of the Professional Services team, you will be expected to collaborate across departments including Sales … Engineering, Customer Success, and Account Management to ensure maximum customer satisfaction and retention. Responsibilities: ● Work with multiple customers on several implementation projects and provide ad-hoc support for bespoke solutions. ● Support customers remotely and on-site as the technical expert to provide guidance and best practices in adapting … our technology to their processes. ● Architect, design, develop, and test solutions toward customer’s daily tasks and strategic projects. ● Provide advanced technical support for customers with custom implementations. ● Be a technical expert not only in CHEQ products, but in all aspects of MarTec such as digital advertising, analytics, website more »

a MUST. Role Description: As the Director/AVP of Client-Partner, you will be a senior leader responsible for driving client satisfaction, retention, and growth within the organization. You may lead a team of client service professionals, oversee strategic client relationships, and ensure the delivery of high … business needs, objectives, and challenges. Act as the main point of contact for strategic clients, providing personalized attention and support. Client Satisfaction and Retention: Develop strategies to enhance client satisfaction, loyalty, and long-term relationships. Monitor client feedback, identify potential issues, and proactively address concerns to maintain high … Drive high value transformational deals Build new client relationships and sustaining existing client relationships Build strong internal stakeholder relationships People Engagement and Development - Retention, development and succession planning for own function Preferred Work Experience Minimum of 10+ years of experience in client partner, account management, or a related more »

audiences. You will work across various digital channels, including social media, search engines, email and websites, to create compelling content, generate leads, and nurture customer relationships. By analysing campaign performance, staying abreast of industry trends and implementing optimisation strategies, you will drive measurable results and contribute to the overall … ongoing activities using our internal CRM system Dealing with client and press enquiries in a friendly and professional manner ensuring a high level of customer service is delivered. Both on the phone and in person Work co-operatively with colleagues to ensure that the team operates consistently and effectively … have a healthy attitude to work-life balance, we value our employees and the strengths they bring to our business. Our staff and client retention are very high, and our team loves the culture of the agency, one that is supportive, flexible and open. About You: You must more »

industries to lead digital transformations. ROLE: Work closely with clients on a regular basis to define project scope and deliverables. Work on projects around customer acquisition and retention. Help to improve overall digital strategy and campaigns. REQUIREMENTS: Proficiency in Python and SQL Excellent communication skills with proven experience working … with stakeholders or clients Demonstrated value and impact in your work, presented well on your cv Experience working with customer/marketing focused data more »

CRM Executive Manchester £28,000 Forward Role are working with a global, fast paced, B2B business that are in hyper growth mode. Here, no 2 days are the same. You'll work in a stylish and modern top floor office more »

and maintain a robust sales pipeline through strategic networking · Conduct product demonstrations to showcase our solutions effectively · Provide exceptional after-sales support to ensure customer satisfaction and retention · Act as a liaison between clients and internal teams, advocating for customer needs and providing valuable feedback Requirements … industry · Door-to-door sales experience · Local industry knowledge would be considered a plus · Proven track record of exceeding sales targets and delivering exceptional customer service · Strong proficiency in sales methodologies and CRM tools · Excellent communication and negotiation skills · Ability to work autonomously and manage time effectively · Tech-savvy more »

Purpose The Relationship Manager (RM) is key to AtlasEdge’s account management, client retention and revenue generation strategy. The RM is responsible for working with all stakeholders to ensure continued client satisfaction, reducing churn and identifying opportunities to increase revenue. The RM will operate as the ‘ cement between … account manager and RM) Support the account manager on contract renewals consistent with the approach of new opportunities. Renewals to be undertaken when a customer has been identified by the business as being a named account to actively engage on a renewal. General administration Working with stakeholders on ensuring … directed by Relationship Management leadership or VP, Client Services Essential Knowledge Fluent English oral and written skills Demonstrable experience in a similar role (ideally customer relationship/account management) The ability to actively listen and communicate effectively Data Centre experience desirable Intermediate level Microsoft Office Competencies Relating and Networking more »

They seek an adept individual capable of overseeing various initiatives simultaneously, such as devising growth strategies for international markets, bolstering and preserving their global customer base, enhancing the online international experience to resonate locally, and orchestrating operational adjustments to uphold service excellence in new territories. They are looking for … daily relationships with international marketing agencies, technology partners, and business collaborators in key growth regions to align with the company's overarching strategy. Drive customer acquisition and retention efforts to ensure sustained growth and brand loyalty. Identify and assess multiple international growth opportunities by analysing datasets, monitoring more »

candidate will be able to build strong relationships with key decision-makers and influencers within target accounts and collaborate with internal teams to ensure customer satisfaction and retention.‌ Key Responsibilities: Develop and execute effective sales strategies to meet or exceed monthly, quarterly, and annual revenue targets Conduct product demonstrations … and presentations to key stakeholders and decision-makers Build and maintain strong relationships with customers to ensure high levels of satisfaction and retention Collaborate … with internal teams to ensure timely delivery and implementation of products and services Maintain accurate and up-to-date records of sales activities and customer interactions in the company's CRM system Stay up-to-date with industry trends, competitor activities, and customer needs to continuously improve sales more »

Who We Are Intelligent Reach/Searchspring provides ecommerce retailers with the industry-leading software platform for managing product data. With a global presence in London, San Antonio, Denver, Colorado Springs, Portland, Toronto, Sydney, and Bangalore, Intelligent Reach/Searchspring more »

and repairing commercial ware washing equipment, including under-counter, pass-through, and rack conveyor dishwashers. Your primary objective is to ensure excellent service quality, customer satisfaction , and retention while maximizing profitability. You will perform on-site installations, diagnose, and resolve technical issues, and generate detailed service reports. … Following company protocols, you will collaborate with the technical team, share informat ion, and make recommendations based on customer requirements. Ownership of goals and targets, such as response times, first-time fix rates, customer satisfaction, stock management, productivity, and teamwork, will be essential to your success in this more »

customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service. Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible. … value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership. Having commercial awareness and an ability to recognise, promote and pursue new opportunities more »

customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service. Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible. … value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership. Having commercial awareness and an ability to recognise, promote and pursue new opportunities more »

Client Director – Qualitative Research Medium sized Global Research agency Flexible working/option to work fully remote within the UK Work directly with the MD of Qualitative Research to grow the offering About the company This Global research agency is more »

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights more »

to 6 days additional paid time off when choosing sustainable transportation for foreign holidays) If youre an account manager with experience of implementing client retention strategies, this is an unmissable opportunity to step into a rewarding role and help us shape the landscape of ethical consumerism. Youll discover … plan and projects About You To be considered as an Account Manager, you will need: - Experience in account management - Proven experience in implementing client retention strategies - Experience using CRM systems (preferably Microsoft Dynamics) - A good understanding of FMCG markets - Basic knowledge of animal-derived products - English, Maths and … C grade (or equivalent) The closing date for this role is the 28th May 2024. Other organisations may call this role Client Account Manager, Customer Account Manager, Sales Account Manager, FMCG Account Manager, Senior Account Executive, or Ethical Produce Account Manager. The Vegan Society values equality, diversity and inclusion. more »

commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow … there! You could potentially be the latest addition to our supportive network as our new Account Manager. If you are confident at providing excellent customer service, this could be the perfect opportunity for you. Provided you have a genuine interest and enthusiasm for IT, we can offer you the … focus on building strong relationships with our clients by adding value wherever possible. Thanks to this approach, were able to boast a 97% client retention rate, giving each one the confidence to refer us onwards. Working with our Account Director, youll be required to: Build productive and profitable more »

commerce fulfilment revolution. Their innovative platform empowers merchants with a full suite of solutions to optimize transit times, reduce shipping costs, and deliver exceptional customer experiences. They are a passionate and collaborative team, dedicated to helping their clients thrive in the ever-evolving world of online commerce. Ideal Candidate … power of our platform. Partnering with clients to understand their unique needs and provide customized solutions. Building long-term, successful relationships that drive client retention and expansion. The 'Why' Make a real difference - empower ambitious entrepreneurs to achieve their e-commerce goals. Be part of a passionate and more »

efficient, and professional manner. It is an operational role, leading, monitoring, and supervising delivery teams. It will require first response to ad-hoc and customer requests , forging a link to delivery and management personnel.? The S ervice Delivery Managers focus is on keeping clients satisfied with the company's … and ensure quality and timeliness of their works are adhered, as well as own schedule of work.? Play an active role in the client retention programme for the Grounds Division.? Support the review and improvement of processes and activities, through the provision of accurate and insightful data.? Be more »

Chief Data Officers and senior management teams. From initial data consultancy services to evolving into multiyear data managed service relationships, our impressive 98% client retention rate underscores our commitment to excellence. The team combines consultancy & services led Enterprise sales and pre sales talent supported by an experienced executive … the relationship by continually seeking fresh client challenges to overcome. Required Experience The ideal candidate should demonstrate a relentless desire to excel in a customer-first sales environment, including: • Solid track record of executive-level selling based on business priorities and outcomes • Proven success in winning new clients through more »

Hackney (London Fields) Salary up to £38,000 depending on experience. The role We are looking for a CRM Executive to join our Retention marketing agency. You will be working with the CRM Manager and a team of copywriters and designers to deliver world-class email & SMS marketing … including strategy, campaign building, flow implementation and lead collection via popups. You will have experience using email marketing to increase brand engagement, loyalty and customer retention. You will implement best practices and strategies within email marketing, e-commerce, lifecycle, and funnel optimisation methodologies to drive performance for clients across … their team. Responsibilities Support lifecycle strategy and execution for clients on email and SMS, delivering results that drive engagement, repeat purchases, cross sell, retention, and lifetime value (LTV) Build and execute targeted email campaigns that drive engagement and retention across CRM channels Assist the CRM Manager more »

Key Responsibilities: Lead and manage a team of service technicians, ensuring timely and effective completion of service contracts. Maintain strong relationships with clients, ensuring customer satisfaction and retention. Grow the service division to achieve personal and business goals, with resources available to help achieve plans. Future opportunity for career … a service management role, ideally within the refrigeration , HVACR or Process Engineering sector. Excellent leadership and team management skills. Ability to effectively deliver on customer expectations. Strong communication skills and customer-focused approach. Package: £60K-£65K Car/Allowance £6,500 Bonus up to 15% 26 Holidays Private more »

yourself as a critical driver of the company’s success. Your focus will be fixed on generating high levels of new business, improving client retention and growing your own client book. At the same time, you’ll leverage your thorough understanding of the technology focus, to position yourself … to” person for insurance solutions. You’ll be joining a proven, thriving and fast-growing independent commercial insurance broker. This team of high-level customer-focused problem solvers, innovators, creative thinkers and risk profilers provides ‘best in class’ insurance solutions. You will be meeting and building relationships with senior … everything they do. In addition to an exciting base salary, there’s a highly rewarding incentive package (including best in class commission for client retention and opportunities to grow your own book of clients), a generous benefits package and holiday provision and hybrid working flexibility. Please apply for more »