Permanent Customer Retention Jobs in the UK

76 to 100 of 126 Permanent Customer Retention Jobs in the UK

Technical Solutions Sales Manager

West Sussex, England, United Kingdom
iO Associates - UK/EU
require: Creating innovative solutions, increasing client engagement, sales and upsell opportunities. Implementing new technologies, resulting in improved client outcomes and market competitiveness. Increase client retention through strong relationship building. Demonstrate proficiency in data centre engineering solutions. Familiar with Gate/Waterfall process. If you are a Data Solutions more »
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Ecommerce & Trade Manager (US)

Bath, England, United Kingdom
Hybrid / WFH Options
Abbott Lyon
expertise in e-commerce strategies and website management, you will be responsible for optimising our online store's performance, planning trade activities, and enhancing customer engagement. Responsibilities Oversee the day-to-day operations of our US Shopify Website, ensuring smooth functionality, user experience, and performance optimisation. Manage product listings … our external A/B testing agency to plan and execute a high-impact testing plan, including reporting on results and rolling out optimisations. Customer Experience and Retention Champion a customer-centric approach by ensuring a seamless shopping experience, from browsing to checkout, and post-purchase … quality, understated luxury jewellery and accessories for themselves or as gifts, for those moments that matter. With a laser-sighted focus on our bullseye customer, Abbott Lyon has successfully disrupted the jewellery market and won market share from well-established competitors. Having delivered 130% growth last year, and done more »
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Membership Sales Manager - 12 Month Fix Term Contract

London Area, United Kingdom
Hybrid / WFH Options
Ten Lifestyle Group
s most senior Lifestyle Managers, Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a … and managing first year renewals. You’ll be passionate about sharing Ten’s service with the world. A successful track record in sales or customer service roles (previous B2C sales experience is a plus) with the following: Strong communication skills with the ability to build rapport and trust with … to promote Ten personal membership and drive sales revenue. This includes attending networking events and forming relevant referral partnerships with luxury brands and services. Customer Engagement and Retention: Build strong relationships with prospective members through effective communication, active listening, and understanding their needs and support through from more »
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Business Development Manager- Midlands & North England

United Kingdom
Life Science People
strong connections with senior executives in prospective accounts. Develop strategies to boost revenue for specific product lines across territories. Collaboration: Work closely with the Customer Success team to enhance customer satisfaction and retention. Identify resource requirements for each sales stage and optimize the company's position in tender … suite level. Experience with patient portals or clinical applications will be very favourable Proficiency in generating personal opportunities and maintaining quarterly pipelines. Familiarity with customer-centric selling methodologies and CRM systems like Salesforce. Mission-driven with a dedication to improving healthcare outcomes. Strong team player with a collaborative mindset more »
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Product Manager - Streaming

London Area, United Kingdom
Narrative Entertainment
and optimise our product portfolio, driving revenue and efficiencies. You will define product features and functionality by creating user stories demonstrating how they drive customer acquisition, retention, engagement and satisfaction. You will define end-to-end requirement specs and workflows together with internal stakeholders and third-party … product roadmap, on time and within budget. Develop a deep understanding of our customers, and our competitors, to identify and evaluate opportunities which drives customer acquisition and retention, engagement and satisfaction. Identify, scope and define functional and technical requirements for new platform launches and product features, including more »
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Account Manager (Europe, Italian Speaking)

London Area, United Kingdom
Liv-ex
other stakeholders to better understand the fine wine market and identify profit opportunities. Summary Purpose Contribute to Liv-ex’s business objectives by improving customer relations in Italy, Germany, Switzerland and Eastern Europe, by responding appropriately to customer expectations and improving overall customer relations and retention. The … throughout the region for which he/she is responsible to see existing customers and develop commercial relations. Key Tasks & Responsibilities Growing existing European customer accounts to drive growth by understanding the customer's current needs and set-up in order to provide tailored solutions to their requirements … Identifying key opportunities to improve the pre-and post-sales processes. Building long term, trusting relationships with the customer-base by being their main point of contact and being the bridge between them and our business. Continuously monitoring accounts to identify upsell and cross-sell opportunities. Coordinating between various more »
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Software Developer - C# .Net/Azure/JS - Hybrid - £40k - £60k

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Oscar Associates (UK) Limited
Desirables Microservices Umbraco Azure CI/CD The Company This company have demonstrated their brilliance since they first started with an incredibly high client retention rate. They work on projects with leading banks as well as private sector companies such as the NHS. They also work closely with more »
Employment Type: Permanent, Work From Home
Salary: £40,000
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CRM Executive

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Intellect UK Group Limited
GDPR and the CAN-SPAM Act. Key Responsibilities: Develop and optimise valuable content for communications. Leverage user behaviour data to personalise strategies and maximise customer retention. Collaborate with the Paid Media Specialist to grow lead acquisition and subscriber base. Ensure targeted and accurate database segmentation. Implement a testing strategy … email marketing success and identify performance opportunities. Make data-driven decisions to deliver personalised content at key customer journey points. Develop a client retention strategy to increase customer lifetime value (CLTV). Review and shape the future communication strategy and CRM platform. Experience: Strong understanding of … CRM systems and customer engagement. Experience with WYSIWYG editors, marketing automation, and database segmentation. Basic HTML knowledge. Proficiency with web analytics tools (e.g., Google Analytics). Advanced Excel skills and data-driven insight capability. Experience with A/B testing and digital marketing. Organised, flexible, and capable of managing more »
Employment Type: Permanent, Work From Home
Salary: £30,000
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Senior Software Engineer (Fully Remote)

London, United Kingdom
Hybrid / WFH Options
Eurochange Plc
the software architect, define and implement the bespoke application services roadmap. Key areas where you can shine! · Strong collaboration across the business, adopting a customer-centric approach to application development to meet business demands for growth and customer retention. · Must demonstrate strong verbal and written communication attributes. · Strong … exposure preferable) with JavaScript, SQL. · Knowledge of automated testing · Knowledge of CI/CD including deployment mechanisms. · Experience scaling web applications. · Ability to transpose customer requirements into robust application services. Why join #Teameurochange Here at eurochange, we’re all about people and that includes you! We're a dedicated … Additional holiday entitlement after 1 year! · And much much more! Our Purpose. To be the go-to travel money provider, adding value to every customer’s journey, through competitive pricing and service alongside inspiration and expertise. INDLP CloseDone more »
Employment Type: Permanent
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Senior Paid Social Manager

United Kingdom
Hybrid / WFH Options
Prospa
for constant improvement. Why Prospa? As the agency has progressed, we now house 3 core internal teams across Paid Social, Paid Search and Retention to grow brands from all aspects. Paid Social is a crucial arm of any brands acquisition strategy and this role offers the opportunity to … currently spending up to £100K+ in monthly budgets, with opportunities to scale further. Develop and retain a leading portfolio of exciting DTC brands. Client retention is the foundation for agency growth and we take it seriously. Lead, support and develop a team of 2 Paid Social Executives more »
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Bid Manager

Newcastle Upon Tyne, England, United Kingdom
Central Employment
client requirements and collaborate with relevant teams to include necessary information to enhance the firm's profile and win new business. • Work to improve customer satisfaction and retention, promptly addressing client concerns and communicating project updates or changes. • Collaborate with the legal team heads and finance department more »
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Senior Scala Engineer

Manchester, England, United Kingdom
Disney Entertainment & ESPN Technology
to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of more »
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Service & Aftersales Manager

Manchester, North West, United Kingdom
Detail 2 Recruitment Ltd
advantage Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project management skills Excellent communication skills Attention to detail & problem solving Customer service and administration skills Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities Improve the quality of customer service and … retention of customers Monitor warranty claim submissions and requisite credits and take action as required To control service stocks at a level commensurate with profit requirements To maximise departmental profitability through the sale of labour, parts, accessories, & other products Work closely with the service team for our direct … to deliver a first class service Ensure all clerical functions within the department are carried out in accordance with stated policies, e.g. Warranty claims, customer follow ups, workshop loading, estimating, invoicing, daily operating controls, stock ordering, parts returns surcharges Dealing with queries & providing resolutions Ensure the necessary improvements and more »
Employment Type: Permanent
Salary: £30,000
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CRM Specialist

Leeds, West Yorkshire, Yorkshire, United Kingdom
Zealous Agency Limited
digital team helping to develop an effective database and CRM for the business. You will: Design and implement CRM strategy and initiatives to drive customer acquisition, retention, and engagement Design and implement data-driven, multi-channel marketing campaigns, including email, SMS, push notifications, and in-app messaging. more »
Employment Type: Permanent
Salary: £40,000
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Channel Marketing Manager

London Area, United Kingdom
iProov
strategy to drive recruitment, engagement, and revenue from our partner ecosystem. Directly collaborating with iProov's partners to execute co-marketing initiatives that enhance customer acquisition, retention, and revenue growth. Ensuring interlock across iProov's GTM globally and regionally, contributing to a scalable growth platform for partners. more »
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EU Amazon Manager - Zesty Paws

Hammersmith, England, United Kingdom
Hybrid / WFH Options
H&H Group
for the Amazon marketplace Experience in supplements (human or pet) is a plus Required Skills and Abilities: Data-Driven individual who has experience in customer acquisition and retention Amazon platform expert with a proven track record of driving growth over multiple years and working with internal amazon … customer teams and through Amazon Advertising. Strong analytical skills (metric-driven) with a proven ability to consume and understand data to get clear results and optimizations. Provides regular updates on metrics. Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent more »
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Service Leader

Coventry, West Midlands, United Kingdom
Schindler Limited
for managing all resources within their prescribed area in line with the Company rules, to meet the business targets for the Branch and ensure customer satisfaction. Measured variables include:Safety and Quality requirements and standards, Customer communication, portfolio retention and renewal, Business productivity & cost management and … debts including follow-up actions Deliver repair sales targets as determined by the Regional Director Execute leadership to Engineers and Technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency Manage and follow-up actions of customer claims and … complaints Conduct periodic quality and safety audits and inspections to ensure service levels and customer satisfaction Accountable for the identification and resolution of sick or rouge units, supervise and follow-up of work performed, including developing plans for sick units in cooperation with the Regional Technical Specialist Manage chargeable more »
Employment Type: Permanent
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Client Account Manager

Nottingham, England, United Kingdom
Hybrid / WFH Options
Solutions For Accounting and CRM
CRM are leading Sage Business Partners with a focus on providing high-impact ERP, Accounting and CRM solutions across the UK. With an impressive customer base that includes over 350 Sage 200 and Sage Intacct clients we have established a strong reputation for delivering excellent technology solutions, backed up … by outstanding customer service. With established development, support, implementation and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of Sage mid-market business systems. We are currently seeking an enthusiastic and driven person to join our Account Management team and … s products and services continue to have a positive impact and help user organisations realise their ambitions. We will expect you to maximise client retention by ensuring clients are well supported, and also to seek out upsell and cross-sell opportunities within our client base, developing revenue opportunities more »
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Project Manager

Chipping Campden, England, United Kingdom
Campden BRI
investment (ROI) and creating a continuous improvement culture for delivery of change. To own and lead individual change projects to transform the business, improve customer satisfaction/retention and increase commercial success. Analysis projects from a broad perspective understanding how the levers of operations, process, people and … risks, implementing contingencies. Working effectively with relevant stakeholders for efficient project implementation. Facilitate project meetings and direct/contribute to projects. Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders and aid collaboration. Evaluate and review projects once completed for key lessons. Contribute more »
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Digital Account Manager

United Kingdom
Hybrid / WFH Options
Aquent
gurus and web developers. They are looking for an experienced Digital Account Manager to join their close-knit team, who will provide an exceptional customer experience to their clients … developing and implementing effective digital strategies with a strong focus on SEO and PPC for their accounts and building long term client relations. Client retention is key, so having a clear vision of your clients aims and objectives throughout every project is essential. Working alongside the projects team … ROI Manage client expectations with regular updates on the progress of live projects, being their first line of contact, and providing them with excellent customer service. Project scoping, identifying key objectives, defining costs and resources and capturing key performance indicators for benchmarking against Scoping and costing of new websites. more »
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Product Manager

United Kingdom
Hybrid / WFH Options
AboutMe Apps
for an experienced middle/senior product manager with a deep business background. Our best candidate has experience working with user loyalty, understands the customer discovery process, and has a deep interest in the digital healthcare and wearables market. As a Product Manager, you will be responsible for managing … specifications. Conduct A/B tests, market and competitors analysis to identify trends and insights to enhance app features and subscriptions. Gather and analyze customer feedback through market research and user testing and take customer insights into action. Develop product roadmap and prioritize development activities to align with … stages. Ability to set 3-6 months product vision and roadmap for a team and manage expectations around it. Proven analytical skills working with customer cohorts, retention, loyalty, or CRM. Experience in MedTech, HealthTech, Pharmaceutical companies, or other health-related companies is a plus. Innate interest in more »
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Analytics Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
MSCI Inc
Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »
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Telematics Service Desk Analyst

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
MSX International Limited
Are you a technically confident individual with customer focused mentality? MSX International has the job for you! MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with … member of the team the TSD Analyst will be an integral component to the TSD department in achieving a best in class service, driving customer loyalty and retention through accurate incident management. In using your technical knowledge, you will investigate telematic concerns by going through a diagnostics … process to ensure customer satisfaction. Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison more »
Employment Type: Permanent, Work From Home
Posted:

Senior Solutions Design Manager

England, United Kingdom
Tracker Recruitment
also play a crucial role in: New Business Development : Analysing customer requests and data to provide initial feedback and make informed decisions. Client Retention/Growth : Maintaining and enhancing relationships with existing clients through proactive engagement and data-driven optimisation. New Business Implementation : Ensuring seamless implementation of more »
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Senior Sales Executive

England, United Kingdom
Resillion
you to market. Job Description New Business Sales Executive – Cyber and QA Testing – Private Sector Practice - UK Wide Remote with travel to Resillion offices, customer locations and key industry events. We are seeking a dynamic and results-driven New Business - Cyber and Systems Testing Executive to drive new revenue … demonstrate the benefits of our testing services and differentiate us from competitors. Negotiate terms and pricing agreements with clients to maximize profitability while ensuring customer satisfaction and retention. Keep abreast of industry trends, competitive offerings, and market developments to identify new business opportunities and maintain a competitive edge. Maintain … opportunities. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Strong problem-solving abilities, with a customer-centric mindset and a focus on delivering value to clients. Proficiency in using CRM software and other sales productivity tools. Excellent verbal and written more »
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Customer Retention
10th Percentile
£29,750
25th Percentile
£36,250
Median
£50,000
75th Percentile
£63,125
90th Percentile
£77,500