Dover, Kent, South East, United Kingdom Hybrid / WFH Options
BluetownOnline Ltd
in supporting individuals and families who are seeking asylum in the UK. The successful candidate will be client focused, have demonstrable experience delivering great customerservice, and have a high level of resilience which is key when supporting our vulnerable clients. Duties and Responsibilities: Efficiently and empathetically handle … swiftly Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients Work collaboratively as part of a team to achieve organisational targets … up within the requisite time scales and undertake any necessary administrative tasks in relation to the work Experience and Skills: ? Proven experience providing exemplary customerservice skills/background with a minimum of 1 year's employment history Demonstrable experience of working in a pressured environment and meeting more »
FRENCH SPEAKING CUSTOMERSERVICE ADVISOR MONDAY - FRIDAY: 38.5 HOURS PER WEEK £29,000 PER ANNUM People Solutions are hiring a French Speaking CustomerService Advisor to join our prestigious, multi site client based in Norton Canes! The successful applicant will need to speak fluent French as … salary Generous contributory pension scheme Day to Day Duties Manage and respond to incoming calls, emails, and online chats Strive to deliver world class customerservice Develop technical and product knowledge Manage customer order portals, pricing updates and export administration Essential Skills Fluency in spoken and written … Nationals who speak French as their first language Assisting French Nationals with the ordering of our client's products Experience in a telephone-based customerservice role Excellent communication skills with a calm, composed manner with a positive, ‘will-do' attitude Customer Relationship/customer account more »
Administrator/Facilities Administration Assistant with excellent customerservice, communication and organisational skills and previous experience in a similar customer facing role is required to join a well-established housing association based in Winchester, Hampshire. SALARY: £23,944 - £25,205 per annum + Generous Benefits (see below … hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an Administrator/Facilities Administration Assistant with excellent customerservice, communication and organisational skills and previous experience in a similar customer facing role. As the Administrator/Facilities Administration Assistant you … will join the Facilities division and will be responsible for providing a customer focused service to support the efficient operation and maintenance of the office and other site facilities. Working as the Administrator/Facilities Administration Assistant your role will include team support, customerservice, administrative more »
Customer Success Associate Customer Success Customer Experience CustomerService Education SaaS Software Development Relationships Sales Business Development A pending B Corp with a powerful mission are on the lookout for their next Customer Success Associate If you like the sound of making a genuine … difference in the world of education, keep on reading They are on the lookout for a Customer Success Associate to Foster long-term partnerships with key customers. Identify and engage with prospective clients. Mentor and guide team members, ensuring effective information sharing and cross collaboration across various internal teams. … Drive the growth of the business forward through increasing brand visibility and overall customer engagement. Details: Up to £32K per annum Warwick office Hybrid working Company bonus Medical dental If you are passionate about delivering exceptional customerservice and you have proven experience in a customermore »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customerservice and technical support to clients. If you have strong experience in CustomerService and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong CustomerServicemore »
Vehicle Service & Repair Workshop Controller who has excellent organisational, time-management and customerservice skills is required to coordinate Vehicle Technicians carrying out repairs and servicing to customers vehicles for a well-established, leading car dealership in Chipping Sodbury, South Gloucestershire, South West England. SALARY … per annum + Bonuses + Benefits (see below) BENEFITS: Monthly bonus scheme, company pension, Vehicle purchase discounts, Customer Introduction Rewards, 22 Days Holiday allowance and great career development opportunities. LOCATION: Chipping Sodbury, South Gloucestershire, South West England JOB TYPE: Full-Time, Permanent WORKING HOURS: 8am 6pm Monday to Friday … and every other Saturday 8am 1pm JOB OVERVIEW We have a fantastic new job opportunity for a Vehicle Service & Repair Workshop Controllerwho has excellent organisational, time-management and customerservice skills is required to coordinate Vehicle Technicians carrying out repairs and servicing to customers vehicles Working as more »
Belfast, County Antrim, Northern Ireland, United Kingdom
CIS Security Ltd
Do you have 5* customerservice skills with the ability to provide a friendly and secure corporate security service? CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable … and demonstrating the highest standards of professionalism. You will demonstrate and deliver high quality security and customerservice to both our customers and service users, providing provide a holistic customer focused security service. Information: Position: Security Officer Location: Belfast (BT1) Pay Rate: £12.36 per hour Hours … at least 1 year an advantage Ex forces or police background would be an advantage. Excellent written and verbal communication skills as well as customerservice at all times Must have an excellent command of English Language & Good IT Skills. Reliable, Responsible and Punctual. A friendly, professional, courteous more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
Description To deal with and fulfil service requests that are logged with the ITSC - this includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. This is a predominately customerservice focused role, you will be responsible for taking … ownership and management of internal customer requests and setting expectations whilst meeting the needs of the Business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise efficiency. Act as … a liaison with handover points (Technology) to drive through a resolution on behalf of the customer and deliver in accordance with agreed timelines. Actively and professionally represent the IT Service Centre throughout the organization. Use sound judgment and make decisions that will maximize customer satisfaction. Strive to more »
Employment Type: Permanent, Part Time, Work From Home
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Brook Street UK
Fantastic opportunity to join a well-established technology business in Coventry as a CustomerService Team Leader! You must have 2+ years customerservice team leader/manager experience, in a busy B2C environment and a track record of leading people and will be known for … days annual leave, plus a day off for your birthday Worldwide Travel Insurance Group Income Protection Insurance Main Duties; Responsible for leading the Customer Support Team Engage and inspire those you lead to achieve their goals & key company KPI`s Be an influential coach, mentor and help drive the … those around you Understand people and can effectively manage expectations Provide help and advice to customers using our products Be committed to delivering exceptional customerservice by putting the customer at the heart of everything you do Keep accurate records of discussions or correspondence with customers & staff more »
key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customerservice across the globe. Reporting to the CustomerService Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customerservice, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customerservice environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customermore »
Oldham, Greater Manchester, North West, United Kingdom
ROTORK PLC
key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customerservice across the globe. Reporting to the CustomerService Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customerservice, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customerservice environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customermore »
Import CustomerService Coordinator-Ocean required tow join this busy freight agent locally based near Basildon GENERAL PURPOSE OF THE POSITION Reporting to the CustomerService Manager, the primary goal is providing excellent customerservice to our customers and overseas partners. This includes processing … of work are carried out in a timely manner. Work closely with your colleagues to ensure we maintain the highest possible operational performance and customer service. Develop constructive relationships with key customers and suppliers assisting in resolving any concerns and implementing any corrective action. Maintain effective communication and relationships … instructions from customers to complete custom clearance on imports to allow release of cargo. Provide Transport Companies with all the relevant information to ensure customer delivery requirements are met. Ensure you do not import or release orders without receiving all monies owed on non-credit account clients and all more »
individuals united by a mission and culture which continue to grow stronger every day. What you will do: We are looking for an Export CustomerService Support to provide exceptional customerservice experience for our customers & partners within EMEA. The role is based in the East … Midlands area of the UK (Burton upon Trent near Derby). The main responsibility of the role will be to provide customerservice to the EMEA region with a focus on our export partners and customers, covering and supporting over 50 countries within the region. Work with established … partners along with new partners providing sales support and customerservice on our portfolio of Interventional medical devices. Handling and recording of distribution orders and organizing international shipments including issuing the import/export documentation. Deliver exceptional customer service. Manage international shipments and ensures compliance of import more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The job you will be doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. Th e role will be working Monday to Friday, though in the future you may need to work more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The job you will be doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
summary Are you passionate about leveraging technology to make a difference in the fight against cancer? Join our NHS cancer software company as a Service Delivery Manager. We are dedicated to transforming cancer care through cutting-edge software solutions that empower healthcare professionals and improve patient outcomes. As a … Service Delivery Manager, you will play a pivotal role in ensuring our customers across England receive exceptional service and support. You will manage the delivery of our software solutions, oversee implementation projects, and ensure timely resolution of issues. Your ability to build strong client relationships and your expertise … process in accord with NHS Clinical Safety Standard (DCB0129) and the SCR Clinical Safety plan Manage the product bug fix requirements post release Undertake service improvements post release across the team Manage and develop the Customer Support and Test Team, leading the strategic development of services and staff more »
Stroud, Gloucestershire, United Kingdom Hybrid / WFH Options
Confidential
About The Role Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don t give our people scripts we want you to be yourself while helping our customers … Our team get to our customers much sooner, we have a person on the end of the phone, it doesn t matter what the customer query is, we are here to help. We support and train our people to deal with any question a customer may ask and … our people own the customer interaction from start to finish, we don t pass our customers from pillar to post. Top class customerservice is what we pride ourselves on and if your passion is to treat customers fairly and provide awesome customerservice this more »
Livingston, West Lothian, Scotland, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customerservice experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact for more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customerservice experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact for more »
West Calder, West Lothian, Scotland, United Kingdom
Securitas Security Services
license, and access to your own vehicle, you're the perfect fit for our team. But it's not just about security - your excellent customerservice skills ensure a positive experience for all. And with your ability to work seamlessly in a team and your IT literacy , you … Securitas, you are more than a Security Guard. You'll ensure the safety of our customers, staff, their buildings, and assets, whilst providing excellent customerservice with a smile. We pride ourselves on delivering excellent customerservice in a safe and secure environment. This will include … health and safety procedures are always followed. Report instances of property at risk of being lost, stolen, damaged and/or vandalised. Provide exceptional customerservice to clients, visitors, and staff Essential Skills Proficient in both written and spoken English Valid SIA Licence Excellent customerservicemore »
Roofing Contractors, Builders Merchants, Merchants, Main Contractors, Developers, Housebuilders, Education, Internal Sales, Sales, Internal Sales Support, Sales Support, Roof Tiles, Composite Roofing, Roofing Accessories, CustomerService, Composite Shake Tiles, Composite Slate Tiles, Roofing Merchants Location: Beverley Remuneration: £25,000 - £28,000 + up to 13% discretionary bonus Benefits … slate tiles, composite shake tiles, underlay, ventilation, dry verges etc. Your time will be spent supporting the wider external sales team Deal with incoming customer enquiries via telephone & email Follow up on quotes which have been sent out by the sales or customerservice team Qualifying sales … Accessories with: Must have construction industry experience, ideally within roofing Must have experience in a sales support or adjacent, such as internal sales or customerservice Would consider someone on a roofing merchant trade counter Highly motivated and able to work on own initiative Excellent communication and negotiation more »
Title: Team Lead CustomerService (work from office) Location: Newcastle NE27 0BY, Cobalt Business Park, Mercury House (NE27 0BY) Hours: 7.5 hours a day, 5 days a week, with 2 weeks off. Salary: £21k - £26k Client: DXC Technologies What we’re looking for in a CustomerService Team Supervisor: Customer oriented first and foremost, someone who is passionate about delivering exceptional customer service. Team player who has a genuine interest in helping others. Someone who will lead by example, be friendly and approachable, and demonstrate a “can do” attitude. Helping to develop a culture … of working together. Someone who has excellent communication skills; especially being a good listener and able to understand customer and colleague needs. An analytical approach, able to simplify complex situations and then apply sound judgment to resolve problems. Awareness of the impact of your and your team’s performance more »
Service Coordinator/Engineering Coordinator/Service Administrator required to join a global engineering manufacturer. The Service Coordinator/Engineering Coordinator/Service Administrator shall be office based near Bristol, responsible to plan and schedule the Field Service Engineers work, provide service support, liaise … with customers plus the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in or similar customerservice role within engineering. Full product training provided. Package Circa … Pension Additional Benefits Onsite Parking 25 days holiday plus Bank Holidays Service Coordinator/Engineering Coordinator/Service Administrator Role Coordinate the work, assignments, and scheduling of the Service Engineers and profitability of the Service Department. Contacting customers over the phone to book work and plan more »
Job Title: Field Service Engineer Salary: Up to £40k DOE Job Type: Full Time, Permanent Location: Birmingham , United Kingdom Travel: Candidates will be required to travel to and provide field engineering services between North London and Leeds. Therefore, candidates will ideally need to be based in any one of … Supporting our customers throughout the product journey is central to our approach. Their knowledge, engagement and experience with our products is managed by our CustomerService team and we are now looking to take on an experienced Field Service Engineer to join our growing operations. The Role … Working in the CustomerService team you will provide practical engineering support via implementation and the repair of installations. Excellent customerservice skills, along with an engineering background are a minimum requirement for this role, as you engage and communicate with customers directly, resolve product issues more »
Online Beauty Advisor Key Skills & Experience: Online CustomerService Luxury Retail Beauty Experience (Advantageous) Online Beauty Advisor We are looking for a highly professional, customer-centric, CustomerService Executive to join our expanding E-commerce Team. If you are looking to challenge yourself in a … fast paced, Luxury Beauty environment, where the customer experience is at the fore, then this is the job for you. As a CustomerService Executive, you will be responsible for cultivating and enhancing the Customer Journey across multiple touch points. Your role will play a key … role in creating a complete 360 Digital Experience, ensuring the customer has an exceptional experience for the duration of their online journey, as well being a pivotal point of contact both with the customers and the wider Digital and Marketing teams. The role is varied and will require excellent more »