ITSupport & Infrastructure Analyst - Financial Services Based in Orpington (5 days a week in the office) Full-time, Temporary position (4 weeks) Hourly rate: Up to £30 an hour We are working with a leading savings and investment specialist to recruit a skilled and experienced ITSupport & Infrastructure Analyst to join their team in Orpington. It will be your job to provide and maintain ITsupport and infrastructure. Duties: Ensure a smooth running of the Society's IT Assist in the development, testing and maintenance of strong layers of … security for the Society's network and ecosystem. Contribute to the roadmap for development of the IT systems to ensure best practice in security and network/system resilience, to support business requirements and to ensure ongoing compliance with regulation. Work closely with the Society's ITmore »
ITSupportAnalyst Location: Basingstoke Salary: £25,000 - £30,000 Role: The role will provide world class first and second line internal ITsupport to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third … party/remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services … Provide, first and second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded more »
Are you an ITSupportAnalyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be … responsible for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staff’s IT systems and improving processes You’ll have: At least 6 months experience as an ITSupportAnalyst Experience with Microsoft Products including Windows more »
3rd line ITSupportAnalyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an ITSupportAnalyst, specifically at 3rd line. This role would be full time, permanent and mainly office based. You'd be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. … As a 3rd line technician you'll be involved in troubleshooting some of the more advanced ITsupport issues that have been escalted by the 1st and 2nd line technicians. You'll also be involved in coordinating projects , so some pojects experience (large or small) would be fantastic. more »
An interesting new opportunity has arisen at a leading law firm for an ITsupport Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd … line support calls and to assist with resolving higher level calls. Main Responsibilities: Logging, managing and closing tickets. Setting up technical resources in meeting rooms. Imaging laptops. Assisting with the printer system. Maintaining mobile devices and laptops. Resolving 1st and 2nd line support queries. Taking responsibility for the … solutions. Managing user configuration within various systems. Creating and maintaining service desk documentation. Carrying out basic network infrastructure. Liaising with vendors in relation to IT or telecoms supplies. Carrying out inductions for new starters. Main experience and skills required: ITsupport within a professional services environment. iManage more »
SW1X, Belgrave Square, Greater London, United Kingdom
Gordon Yates Recruitment Consultancy
ITSupportAnalyst We are currently working closely with our client to recruit an ITSupport Analyst. Who will you be working for? Our Client is a lovely small corporate business with offices within Central and Greater London. What will you be doing? You will … be providing first line ITsupport across all business offices. Key Duties: Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues. Hardware specification, testing and procurement. Hardware repair and maintenance. PC and Printer troubleshooting … inventory. Routine maintenance of desktop software/hardware such as WSUS and manufacturer firmware updates. Registering products for warranty. Purchasing consumables in relation to IT equipment. About you: Previous experience within a similar role - essential Be an exceptional communicator - essential. Confident in a formal environment. Remain calm and composed more »
Role: As an 2nd Line Engineer specialising in either Office 365 or infrastructure here at COPC, you will be responsible for providing advanced technical support and troubleshooting for staff and students. The role involves managing and maintaining the colleges IT systems, including Office 365 applications, ensuring their optimal … performance and security. You will address escalated issues from the 1st line or support, perform system upgrades and collaborate with the other IT professionals to implement new technologies and solutions. Additionally, you may be conducting training sessions to enhance users proficiency with Office 365 tools and maintain documentation … for IT processes and policies. Key Responsibilities: Monitor and maintain network infrastructure to ensure high availability and performance Configure and manage user accounts and permissions within Office 365 and other systems Perform regular systems backups and disaster recovery operations Provide technical support for hardware issues and conduct routine more »
Basingstoke, Hampshire, South East, United Kingdom
AG TALENT LTD
Are you an ITSupportAnalyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages Youll be responsible … for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staffs IT systems and improving processes Youll have: At least 6 months experience as an ITSupportAnalyst Experience with Microsoft Products including Windows and Microsoft 365. more »
Are you an ITSupportAnalyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their ITSupport function. Reporting … into the IT Lead, the ITSupportAnalyst will deal with tickets of varying nature from 1st to 2nd line, deskside support to users internally with the odd off-site visit. The ITSupportAnalyst should be security minded and have a … means you will be supporting users on both MAC OSx and Windows OS. You’ll need to build and deploy on both platforms. The ITSupportAnalyst will be the first POC in the team; you’ll have to prioritise tickets, manage assets and stock levels whilst more »
Greater London, England, United Kingdom Hybrid / WFH Options
VirtueTech Recruitment Group
ITSupportAnalyst | Digital Wealth Management | London, Hybrid | £35k + Bonus, Benefits ❗Note: This role does not provide Visa sponsorship❗ 💡Recognised as one of the best places to work by Great Place to Work UK, our client, a Digital Wealth Management house requires an ITSupportAnalyst to join the London-based offices. As a business, their focus is on the personal relationship they develop with customers, underpinned by multi-channel customer reach and global investment expertise via a digital Investment Management platform. Entirely in the cloud, taking advantage of powerful commoditised offerings, the … years ago, and, whilst having the stability and backing of a major firm, now build their own technology! As the public face of the IT Department, the Service Centre provides essential support to the business and its clients. As an ITSupportAnalyst , you are more »
london, south east england, United Kingdom Hybrid / WFH Options
VirtueTech Recruitment Group
ITSupportAnalyst | Digital Wealth Management | London, Hybrid | £35k + Bonus, Benefits ❗Note: This role does not provide Visa sponsorship❗ 💡Recognised as one of the best places to work by Great Place to Work UK, our client, a Digital Wealth Management house requires an ITSupportAnalyst to join the London-based offices. As a business, their focus is on the personal relationship they develop with customers, underpinned by multi-channel customer reach and global investment expertise via a digital Investment Management platform. Entirely in the cloud, taking advantage of powerful commoditised offerings, the … years ago, and, whilst having the stability and backing of a major firm, now build their own technology! As the public face of the IT Department, the Service Centre provides essential support to the business and its clients. As an ITSupportAnalyst , you are more »
ITSupport Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an ITSupportAnalyst to be the first point of contact for users. As the ITSupportAnalyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an … agreed SLA. You will also be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of ITSupport within an MS/Windows environment O365 Active Directory Windows Desktop10 ITSupport Engineer more »
Prestigious opportunity for an ITSupportAnalyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of ITSupport Analysts … on our Service Desk, you will be responsible for:- First point of contact support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT … managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to switches. Additional paid overtime as part of an more »
The Graduate ITSupportAnalyst will play a pivotal role in maintaining and enhancing the IT infrastructure of our partner's organization. This presents an exciting opportunity for a passionate and enthusiastic individual with a strong IT background and a customer-focused approach to contribute … to the success of a prominent player in the logistics industry. Key Responsibilities: Collaborate with the Group IT Team to continuously develop and manage IT infrastructure. Ensure alignment of IT security policies and procedures with all IT hardware and software components. Take the lead on new … aimed at improving efficiency and functionality. Offer expert advice on system enhancements and optimizations. Efficiently manage the helpdesk ticket system to ensure prompt user support and issue resolution. Keep abreast of current technology trends to identify opportunities for system improvement and competitive advantage. Engage stakeholders within the organization, clients more »
Epsom, England, United Kingdom Hybrid / WFH Options
Piccadilly One
Piccadilly One is working with a successful UK organisation that is currently looking for a well-rounded ITSupport Contractor to join its ITSupport Function. This role is offered on an Inside IR35 basis, Hybrid Working available, 3-6 months. Tech stack and duties below. … Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow ITSupport Analysts to share information and knowledge. Ensure the correct procedures more »
and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an ITSupportAnalyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to … the Chief Technology Officer (CTO). Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT … site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with more »
Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior ITSupportAnalyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and fixing operating system …/driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktop more »
3rd Line Analyst | Support | Engineer | Intune Role: 3rd line Analyst Salary: £40,000-£507,000 Location: Wakefield, London, Leatherhead 3rd Line Analyst is required on a permanent basis to help support with tickets and work on exciting projects. With clients such as Coca Cola, Google … to work for one of the fastest growing companies in their field and work with the latest technology. If you are a 2nd line analyst looking for that next step in your career then please don't hesitate to apply as well! If this role is of interest, please more »
3rd Line Analyst | Support | Engineer | Intune Role: 3rd line Analyst Salary: £40,000-£507,000 Location: Wakefield, London, Leatherhead 3rd Line Analyst is required on a permanent basis to help support with tickets and work on exciting projects. With clients such as Coca Cola, Google … to work for one of the fastest growing companies in their field and work with the latest technology. If you are a 2nd line analyst looking for that next step in your career then please don't hesitate to apply as well! If this role is of interest, please more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Clarke Energy
high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You … Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About you: If you have previous experience of working in an IT environment on a helpdesk where strong customer service and communication skills are essential then this could be the role for you. You should have … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed more »
ITSupportAnalyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an ITSupportAnalyst/1st/2nd Line SupportAnalyst to join our London based law firm on a permanent basis. ITSupportAnalyst/1st/2nd Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary ITSupportAnalyst/1st/2nd Line SupportAnalyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing supportmore »
IT Service and SupportAnalyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service focused and the customers support journey is paramount. No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. You will work with a … top management function and it’s an excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service more »
swindon, wiltshire, south west england, United Kingdom
RedRock Resourcing
Graduate/Junior ITSupport Engineer/Analyst (SQL) x 3 - Swindon - Training & Progression - New! Salary: £25,000 - £28,000 + Bonus, Benefits, Training & Progression Location: Swindon (Onsite) A leading organization in the Wiltshire area requires a number of Graduate/Junior ITSupport Engineers … growing team. Ideal candidates will have the following: Computer Science or related degree Knowledge in SQL or Linux or Java Demonstratable experience of providing support An outgoing vibrant personality and able to work well as part of a team. Demonstratable problem solving and ownership skills This is an excellent more »
payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled Internal ITSupport, then get ready to join our company! We have many hardworking and dedicated peers that would love for you to work with … grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team. Day-to-Day Responsibilities Provide technical support and guidance to resolve users computer hardware and software problems Communicates with users via Phone, Teams, Email and/or a support ticketing … best practices: makes recommendations for new software and hardware that could benefit the UK&I Drafts or revises user training procedures Maintains logs of support services provided in ServiceNow Managing stock levels of DWS equipment Work closely with colleagues, developers, testers and a wide variety of end user to more »
Prestigious opportunity for an ITSupportAnalyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of ITSupport Analysts … on our Service Desk, you will be responsible for:- First point of contact support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT … managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to switches. Additional paid overtime as part of an more »