101 to 125 of 133 Permanent IT Support Engineer Jobs in the UK

Senior IT support technician Up to £35K My client is seeking a highly motivated and enthusiastic individual to join their growing team, to work as part of a small and friendly IT team in a positive work environment. You will be assisting the IT Manager with … the management IT requirements and working closely with the external IT support companies as well as getting stuck in with in-house projects. T... more »

Cogent Staffing are recruiting for IT Support Engineers, mainly 1st line support with some 2nd, for our client based in Holmes Chapel, Cheshire. This is a full time office based role. Shifts & salary: Full time permanent role, based in the office. Monday to Friday, occasional weekend work … if required. 8am – 5pm or 9am – 6pm, with flexibility £28,000 per annum Key responsibilities: Handling customer support requests and logging support tickets in a timely manner. Constant customer dialogue via telephone. Responding to customer alerts produced by internal monitoring system. Providing 1st and 2nd line support … phone technology Wi-Fi systems Microsoft Windows Server 2016 (desirable) Active Directory (desirable) Apple Mac (desirable) Key requirements: Has 2+ years experience in an IT Support role. Confidence in all key knowledge listed. Analytical and problem solving. Confident communicator, with strong telephone manner. Academic experience in IT more »

Are you an IT Support Engineer looking to join an established team and be part of existing and future projects with the Defence and Security sector? You will be working alongside a small team of Engineers as part of the wider functional department. You will have proven … experience providing Software and Hardware support in a fast paced environment, providing hands-on knowledge with builds, support issues, systems updates and deployments. This role requires on-site working, 5 days a week, in Gloucestershire. What you will be doing: Performing daily system checks (identify and resolve any … issues with local infrastructure and remote hardware) Investigating reasons for service problems (e.g. connectivity issues, hardware faults). Service and Incident management activities. Triage support tickets and resolve or escalate where necessary. You will be assisting with user support queries. You will be ensuring ITIL service management processes more »

2nd Line IT Support Engineer Up to £35k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 2nd Line Engineer! After the business has gained new organic client growth, this is a brand-new hire to support more »

Our client seeks an enthusiastic IT Support Engineer to join their expanding technical services team across North London (Islington). This varied role offers the right candidate the chance to gain experience across a wide range of technologies, operating systems, and ticketing systems. You will be the … first point of contact for non-technical users, creating tickets and troubleshooting various issues. This role requires you to support multiple sites across north London, so a driving license is essential. This organisation leverages Google Workspace, however, skills in Office 365 are also suitable. About You We are looking … for someone with at least one year of first-line commercial support experience. You should enjoy working with people, be team-focused, well-presented, articulate, and able to communicate at all levels. You thrive on challenges and quickly pick up new technologies. Working at our busy support desk more »

Our client seeks an enthusiastic IT Support Engineer to join their expanding technical services team in London Bridge. This varied role offers the right candidate the chance to gain experience across a wide range of technologies, operating systems, and infrastructure. You will be the first point of … on-site and the remainder in the office. About You We are looking for someone with at least one year of first-line commercial support experience. You should enjoy working with people, be team-focused, well-presented, articulate, and able to communicate at all levels. You thrive on challenges … and quickly pick up new technologies. Working at our busy support desk will provide excellent on-the-spot learning opportunities, helping you to enhance your skills rapidly. Be prepared to dive in, answer the phones, and start learning fast! Basic Job Responsibilities Provide first-line support to customers more »

1st Line IT Support Engineer Up to £27k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 1st Line Engineer! After the business has gained new organic client growth, this is a brand-new hire to support more »

Role: IT Support Engineer Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a Technical Support Specialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued clientele. Embrace … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technical support role. If you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk more »

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and … support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used … always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical more »

My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression! This role offers hybrid working depending on more »

Job Title: IT Support Engineer Industry: Advertising Job Type: Permanent Salary: £40,000 - £45,000 Location: City of London (Hybrid) Role: Providing 1st and 2nd line support. Collaborate with help desk team to resolve support tickets. To escalate and work with third parties to appropriately resolve … issues. Conduct audits and make recommendations regarding the customer's IT environment. Manage and support Office 365, Google Suite, Slack, Adobe, JAMF, Intune and other services. Maintain data security within the wider business to ensure the company s data is backed up and stored securely. Provide BAU Support which includes laptop builds, printers and mobile phone support. Resolve technical issues. Assist other support team members. Support in the preparation of technical documents and proposals. Skills At least 4 years experience in a similar IT role Excellent verbal and written communication skills. Excellent customer service more »

Elevation Recruitment seek a 1st Line Support Field Engineer to work for a growing Outsourced IT Support firm in South Yorkshire. As an 1st Line/Field Engineer, your role will consist of providing essential technical support both onsite and offsite, addressing and resolving … IT issues. This role typically involves troubleshooting hardware and software problems, managing user accounts, and maintaining network connectivity. You will act as the first point of contact for IT queries, ensuring minimal disruption to operations by swiftly resolving issues or escalating where necessary. You will assist in deploying … and maintaining IT equipment, ensuring all systems function efficiently. South Yorkshire based 3-4 days per week, visiting other sites other days. Pool car provided. Required Experience Great telephone and in-person people skills. Previous IT support experience is a must (MSP Preferable) Eager to learn and more »

2nd Line IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the … world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

/future technologies to help the Company, customers, themselves and their team. Be able to take ownership of a task or project to see it through to completion and to exceed expectations whenever possible. To be self-motivated and a contributing member of the team. Have a flair for … completed to a customers satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. Support Engineer Due to continued expansion, they are looking for experienced IT engineers to join their Support Team, providing support both … duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure installation, hardware refresh and other projects as occasion demands Installation of new equipment and software at customer more »

and 6 office locations in Cirencester, Bristol, Taunton, Bournemouth, London, Southampton, and a remote team! We are looking for a passionate 1st Line Systems Support Desktop and Server Engineer to join our team in Cirencester on a full-time, permanent basis! Hours required: (37.5 hrs a week) Week … including spacious break out areas and a well-presented office. This is a very hands-on, fast paced role that will require you to support the Systems Support Engineer to maintain, upgrade, and implement all IT infrastructure needs ensuring all departments within the Company are fully … functional and protected. The role: To maintain and upgrade Company phone systems. To ensure the internal network is secure and all IT security regulations are enforced. To build workstations for new users ensuring they have the appropriate applications and settings required. To patch workstations for users as required. To more »

My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support more »

My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line … Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Cisco Core Network Switches Desired more »

If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new permanent position we'd like to discuss with you. Please note this role will require onsite attendance 5 days per week initially and will then move to two days remote once … bedded in'. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both … remotely and face to face. Support all AV/Hybrid learning technologies and related equipment and services to ensure their availability and reliability at all times. Provide technical support for classes, meetings, and events, including those held in the evenings or weekends, requiring audio/video/web more »

Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in IT support? We're on the lookout for a Senior Technical Support champion to … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »

Second Line Support Engineer (Tier 2) Salary is dependent on experience (£26,000 - £31,000) Office based work - Plymouth Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2nd Line Support Engineer, working in a Managed Service (MSP) environment, or looking to land into this space, then this role is for you What you will be doing You will be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team … as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression into 3rd line capabilities. You will be expected to hit the ground running, and showcase a strong yet more »

We are Tela Technology Tela Technology are one of the UK s largest independently owned communication solutions providers, with three individually operating divisions Tela IT, Mobile Telephony and Unified Communications. We partner with globally recognised brands such as Microsoft, Vodafone, Gamma, Samsung and Google. Our customer-first approach is … ensuring we deliver products and services which will provide genuine benefit to their business and people, in addition to offering superior customer care. Tela IT is growing - we have achieved a lot in a small period of time, our most recent achievement was winning Infinigate's Modern Workplace Partner … of the Year award for 2023, and more recently having won Most Influential Partner of the Year at the 2024 IT Governance Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician more »

Total Staff Services are currently recruiting an IT Software Support Engineer for one of our clients based in the Wirral. We're looking for a candidate who's comfortable speaking with customers to offer support for queries. You'll need to be confident in using a … support ticket tracking system as well as knowledge of Cloud providers. Our client is a leading software company specialising in the healthcare sector with both national and international customers. The successful candidate will be reporting to the Senior Support and Implementation Engineer. Working Hours: Full time 37.5 hours … devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and resolve software-related more »

Total Staff Services are currently recruiting an IT Software Support Engineer for one of our clients based in the Wirral. We're looking for a candidate who's comfortable speaking with customers to offer support for queries. You'll need to be confident in using a … support ticket tracking system as well as knowledge of Cloud providers. Our client is a leading software company specialising in the healthcare sector with both national and international customers. The successful candidate will be reporting to the Senior Support and Implementation Engineer. Working Hours: Full time 37.5 hours … devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and resolve software-related more »

Your new role As an IT Systems Support Engineer, you'll be at the forefront of the organisation's digital ecosystem-a troubleshooter, a wizard of hardware and software. Your mission? To ensure ther internal staff sail smoothly through the digital seas. You'll also wield the … Line Guardian: Swiftly resolve hardware and software issues for staff. Diagnose problems independently or escalate when needed. User Guide Artisan: Craft and maintain an IT handbook, illuminating the path for all. As new products emerge, inscribe user guides with clarity. System Sentinel: Proactively monitor performance, detecting anomalies before they more »

Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities … To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery … analysts, providing support and technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures more »