1 to 25 of 330 Permanent ITIL Jobs in the UK

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note ...

Azure Fundamentals: Core understanding of Azure cloud services and governance practices. Certified Cloud Security Professional (CCSP): Focuses on cloud security, governance, and risk management. ITIL 4 Foundation: Knowledge of IT service management and governance frameworks. Certified in Risk and Information Systems Control (CRISC): Specializes in IT risk management and governance. ...

Virtualised environments. • Experience of Containerised environments - Docker • Ability to be on-site in Milton Keynes for approximately three days per week. Desirable Criteria • ITIL Foundation certificate. • Experience with scripting languages (e.g. Python). • Cloud support experience (e.g. AWS, Azure, or Google Cloud). • Windows system administration, including patching and Active ...

track record of delivering complex ServiceNow implementations Excellent communication and stakeholder management skills Experience with SAFe/Agile/Scrum methodologies ServiceNow Development Manager ITIL Foundation certification Desirable: Master's degree in relevant field ServiceNow CIS certifications in multiple areas Experience with ServiceNow Performance Analytics and Predictive Intelligence Knowledge ...

Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange ...

Formal IT certifications such as MCSA or multiple MCPs would be highly advantageous. Candidates working towards entry-level qualifications such as CompTIA A+, MSDST, ITIL Foundation or similar are also encouraged to apply. ...

technical concepts clearly, and takes pride in helping others develop their digital capability. Experience with Microsoft technologies, networking fundamentals, and incident management is essential; ITIL or Microsoft certifications are desirable but not required. What youll be doing; Delivering high-quality 1st and 2nd line IT support (with some 3rd line ...

Knowledge of VDI performance monitoring and capacity planning tools. Exposure to Zero Trust, security hardening, and multi-factor authentication in Citrix environments. Familiarity with ITIL processes and change management practices. About you: UK national Location - Flexible, with occasional paid travel to Derby Security cleared to SC Confident in delivering high ...

Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics ...

lights of changing circumstances and in consultation with the job holder. Person Specification Qualifications Essential Educated to GCSE level or equivalent relevant experience. ITIL Foundation Certificate or equivalent experience. Desirable SDI Service Desk Analyst. MCSA/MCSE or equivalent certification. Experience Essential Customer service skills and fault resolution advising ...

high-quality ticket documentation. Handle and triage IT incidents and requests across phone, email, and ticketing systems, prioritising and resolving them in line with ITIL best practice and service management standards. Monitor system alerts, perform routine checks to ensure service stability, and collaborate with technical teams to resolve complex issues. ...

supporting less experienced colleagues. Essential experience * Significant experience in a senior IT support or infrastructure role * Background working within IT service management frameworks (e.g. ITIL) * Proven experience supporting multi-site environments Technical skills (preferred) * Windows Server environments (2012 onwards) * Microsoft 365 and Azure administration * Active Directory and Entra ID * Networking ...

Server queries, with a solid understanding of relational databases. Knowledge of application support methodologies, incident/problem management, and change management processes (ITIL knowledge advantageous). Ability to translate technical issues into clear, business-friendly language for legal and non-technical stakeholders. Customer-focused mindset with a strong commitment ...

essential Advanced knowledge of networking, switch, router and firewall configuration and support MCP/MCSA/CCNA/CCNP Experience/knowledge of ITIL MS SharePoint experience Knowledge/experience of supporting unified comms systems such as Cisco Call Manager/Finesse/Jabber At Arnold Clark, we are adopting ...

scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies ...

role: Level 2 – 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence What we offer in return: Competitive salary ...

setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting ...

skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience ...

skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience ...

Looking For: Strong customer service skills with excellent communication. Experience in Windows Server, Active Directory, MS Office, D365, remote support tools, and more. ITIL Foundation qualification or equivalent experience. Ability to work in a fast-paced, agile environment. Some of our benefits: 23 days holiday + bank holidays (rising with ...

office and operational/warehouse users Able to work independently and hit the ground running A problem-solver with a strong customer-focused mindset ITIL v4 knowledge or certification is highly desirable Some exposure to Linux environments is beneficial but not essential Working Arrangements Location: Coleshill, Birmingham (on-site ...

Manage device imaging, deployment, and refresh activities , including supporting new site implementations and local technology refresh projects Maintain high - quality technical documentation , contribute to ITIL-aligned processes, and provide mentoring and technical guidance to colleagues What you need to succeed at GXO: Strong organisation, analytical problem - solving skills ...