1 to 25 of 440 Permanent ITIL Jobs in the UK

practitioner’s current role: e.g. Health and safety standards; change management; incident management and problem management standards; and common service focused frameworks such as ITIL Version 3**SKILLS AND EXPERIENCE****Functional/Technical Competencies:**Essential:* Strong understand of IT infrastructure, SaaS applications and modern collaboration suites* Proficiency with monitoring tools ...

with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help ...

with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help ...

reporting functionsHighly Desirable* Proven experience leading strategic security initiatives and process automation in large-scale environmentsEDUCATION/QUALIFICATIONS/TECHNICAL COMPETENCIES**Highly Desirable*** ITIL 4* Proficient in ITSM tools (Extensive experience of ServiceNow, Jira Service Management)* Knowledge of: + Ivanti LANDesk, Qualys, Splunk + Windows Server/Desktop, RHEL/ ...

/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure to Intune, SCCM, Active Directory ...

cloud computing and continuous learning Strong team-working skills and a professional work ethic DESIRABLE Previous experience within a managed services provider (MSP) environment ITIL Foundation knowledge or certification Microsoft certifications such as AZ-900, MS-900 or SC-900 Experience with Microsoft Intune, Azure platforms or endpoint management tools ...

driving licence is essential (with occasional travel required to other UK locations) *Experience with Freshservice, Freddy AI, Microsoft Copilot, Claude Enterprise, NinjaOne, Microsoft certifications, ITIL and modern endpoint management technologies would all be advantageous, although not essential. What you will get We provide a competitive basic salary together with bonus ...

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...

Intune. Strong communication and stakeholder engagement skills. A proactive mindset with excellent attention to detail and a passion for continuous improvement. Desirable experience ITIL Foundation or relevant automation certifications. Experience with additional automation platforms such as UiPath or Automation Anywhere. Knowledge of API integrations, databases, and cloud-based services. Exposure ...

Skills Microsoft Intune, SCCM or Endpoint Manager experience. Experience with Windows device builds and imaging. Knowledge of hardware life cycle management and asset tracking. ITIL Foundation certification. Experience working within highly regulated or secure environments. What's on Offer Opportunity to work on a major secure technology programme. Long-term ...

Federation Windows Server Administration VMware & Hyper-V Virtualisation PowerShell Scripting & Automation MECM/SCCM, Intune & WSUS Enterprise Patching & Endpoint Management Networking, VPN & Remote Connectivity ITIL Service Management Vendor & Stakeholder Management Agile & Hybrid Delivery Environments Additional Experience 24/7 operational support and incident management. Preventative maintenance and infrastructure lifecycle management. ...

related to identity services, including the use of infrastructure as code (IAC) and PowerShell. Knowledge of cloud-based security models and services. Familiarity with ITIL processes for incident, change, and problem management. Selection Process Details This vacancy is using Success Profiles and will assess your Behaviours and Experience, Technical Skills ...

projects Supporting networking, servers and office technology Helping improve security, compliance and system resilience Assisting with hardware installations and data centre activities Working within ITIL best practice Collaborating with an experienced internal IT team We're looking for experience in 1st/2nd Line IT Support Windows Server Active Directory ...

priorities. Able to work independently and as part of a wider technical team. A full UK driving licence would be beneficial. Microsoft, CompTIA or ITIL certifications would be advantageous. Benefits Salary of £30,000 - £35,000 Hybrid working 25 days' annual leave plus bank holidays Additional day off for your ...

enterprise environment and possess strong knowledge of: Enterprise Infrastructure, Networks and End User Computing Microsoft 365, Azure and/or AWS IT Service Management (ITIL, Incident, Problem & Request Management) ServiceNow or similar ITSM tools Jira and Confluence IT security and compliance standards (ISO27001, Cyber Essentials, CIS) Service improvement, governance ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

prioritise tasks and take ownership of issues through to resolution. Desirable Skills Microsoft Intune Active Directory Microsoft Entra ID SharePoint Administration Teams Administration ITIL CompTIA Certifications Microsoft Certifications Cyber Security Awareness Network Infrastructure Experience (e.g. switching and wireless technologies) What I'm Looking For: You will be: Customer-focused ...

continuous improvement. Strong analytical skills with experience interpreting service data and producing management reports. A solid understanding of IT Service Management principles and the ITIL framework. Candidates must: Be commutable to West Cumbria Excellent communication skills Must be eligible for SC This is a primarily site-based position with occasional ...

security incidents Technical Environment Microsoft Windows Desktop & Server Microsoft 365 Microsoft Entra ID Microsoft Intune ITSM platforms (e.g. ServiceNow) Basic TCP/IP networking ITIL processes (Incident, Problem, Change & Request Fulfilment) Desktop, laptop, mobile device and printer support About You We're looking for someone who is: Self-motivated ...

programmes.* Ensure projects are delivered to agreed scope, budget and timelines.**Demonstrated skills and competencies****E – Essential****P – Preferred****Experience*** Professional certifications such as ITIL, CISSP, CISM, CCSP, ISO 27001 Lead Implementer/Auditor, TOGAF or cloud platform certifications (Azure, AWS or Google Cloud). (P)* Minimum 10 years' experience ...

IEC62443 and relevant regulatory requirements including GDPR and GxP. Essential – Experience working within regulated pharmaceutical, biotechnology or healthcare environments. Preferred – Professional certifications such as ITIL, CISSP, CISM, CCSP, ISO27001 Lead Implementer/Auditor, TOGAF or cloud platform certifications (Azure, AWS or Google Cloud). Preferred – Excellent leadership, stakeholder management, communication ...

Microsoft 365 (Exchange Online, Teams, Intune) Azure Virtual Machines, SSO, MFA and SAML Hyper-V, FortiGate and Mimecast ITIL Foundation Cyber Security interest or experience Legal applications such as iManage, Aderant or BigHand This is a fantastic opportunity for an Infrastructure Engineer or Infrastructure Analyst looking to join a business ...

balance operational priorities whilst driving service improvement. Desirable experience includes: Microsoft tenant or domain migrations. Power Platform or automation technologies. Cyber Essentials knowledge. ITIL, Microsoft or cyber security certifications. Exposure to digital transformation and cloud adoption initiatives. Job Offer Salary of 55,000 - 60,000. Annual bonus opportunity. Hybrid working ...

operational technology estate. Strong technical understanding across hardware, operating systems, applications, and infrastructure components, including integration, dependencies, and service delivery impact. Working knowledge of ITIL and ITSM practices, particularly IT Asset Management, Service Configuration Management, Change Enablement, Incident Management, Problem Management, Risk Management, Knowledge Management, and Continual Improvement, including ...

service. Incident, request and problem management within an IT Service Management environment. Desirable Qualifications IT-related qualifications (BTEC, A Level, HNC or equivalent). ITIL v4 Foundation. Microsoft certifications such as Azure Fundamentals or equivalent. Why Apply? This is an excellent opportunity to join an organisation where technology plays ...