running modern desktop environments Team Leadership and Team Management experience across different geographical locations Excellent Communication and relationship management skills Strong working knowledge of ITIL and ideally certified Experience with ITSM tools Strong knowledge of Modern Desktop, End User Computing (EUC) Endpoint Manager SCCM Benefits Pension of up to more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
ticket management. Scripting skills in PowerShell/Bash. Experience with Azure Active Directory and/or Windows Server 201x System administration experience Knowledge of ITIL principles You'll need to be able to travel to their offices in Glasgow or Edinburgh since they work on a hybrid-basis. However, they more »
Rugby, Warwickshire, United Kingdom Hybrid / WFH Options
Thrive IT Systems Ltd
Technical NOC (L3 level) Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data more »
Exeter, Devon, United Kingdom Hybrid / WFH Options
X4 Group Ltd
working Salary : £40k + benefits Infrastructure Engineer Key Skills Required: M365 - SharePoint/Teams/Exchange Active Directory Virtualisation- VSphere, VDI LAN/WAN ITIL Storage - SAN Backup- Veeam If this role is of interest, please apply now. more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Smart DCC
CEH, CISA) Preferable Able to translate Information Security and IT risk language into business language. Risk Management methodologies, frameworks, and standards (ISO 27001, ISO31000, ITIL, COBIT) Able to build and maintain relationships and influence key stakeholders across the business. A creative and analytical mind with good stakeholder interfacing and excellent more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
integrate with 3rd party Management Software and troubleshoot any issues Additional benefits to this role include cross-training in BMC Discovery and sponsorship for ITIL training in the first year. If you have solid experience with ServiceNow Discovery and are eager to take on this rewarding opportunity, we would love more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
IO Associates
firewalls, routers, network switches, wireless solutions, and access points. Working knowledge of telephony and broadband technologies, e.g., FTTC, ADSL, FTTP. Experience working in an ITIL-driven environment and knowledge of ITIL principles and processes is advantageous. Awareness of best practice standards within IT delivery, against specific security standards such as more »
deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions more »
external to the organisation Experience of delivering a portfolio of projects to time, quality and budget Experience in delivering application, infrastructure and cloud projects ITIL/Prince 2/APM/Agile qualified or equivalent and/or qualified by experience. MS Power BI or equivalent experience for project reporting more »
such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions Understanding of common frameworks, such as ITIL or LEAN is preferred Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies Must be very proactive in understanding more »
3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support … to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. more »
Milton Keynes, Buckinghamshire, South East Hybrid / WFH Options
Nexus Jobs Limited
sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITIL certification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a 6 month assignment initially. more »
security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. Provides internal customer support via assigned tickets for security-related issues, while more »
functionalities. Should have Salesforce SFDC Certification. Any experience in working with Salesforce SFDC Lightning would be useful. Have good experience in release management/ITIL process. You must have the ability to support customers and handle complex support queries. The Client is based in the UK and this role can more »
techniques & modern coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. more »
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Ibstock PLC
of working to build strong internal relationships and understanding of customer/stakeholder needs Ability to plan, hold and follow up on meetings Desirable: ITIL Customer service experience Think you can make a difference? WE ARE your future. More details: Full time, permanent role - with hybrid working options Competitive salary more »
manage multiple tasks in a fast-paced environment. Qualifications: Bachelor's degree or equivalent in telecommunications, informationtechnology, computer science, or a related field. ITIL Foundation certification. Desirable Qualifications: ITIL Service Management. Prince2 Practitioner. The opportunity subscribes to hybrid working pattern, candidates must be able to travel/work to more »
North London, London, United Kingdom Hybrid / WFH Options
IO Associates
tenancy. Strong project management skills, including experience with methodologies like Prince 2. Excellent communication and organisational skills. Familiarity with IT industry standards such as ITIL, ISO, and Prince 2. My client is offering a competitive salary of up to £68,000 for this position, alongside an excellent benefits package. This more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes. Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Sherwin-Williams
present to leadership What we are looking for: Bachelor's degree in related field or equivalent experience (Masters degree preferred) BRMP, PMP, Six Sigma, ITIL certifications preferred 16+ years of IT-related work experience 10+ years in management roles Strong experience in project management and system architecture methodologies Exceptional written more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Arcus Global
in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
keen to discover if you have: Ability to coach and mentor junior colleagues, to facilitate knowledge sharing and improve wider team capability. Awareness of ITIL best practice and use of IT service Management tools such as JIRA/ServiceNow to help manage the team's workload. Experience of development and more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
BDO
to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites Ensure regular ticket updates to … documentation Work and collaborate with all internal/external teams Provide on-site presence for any relevant IT requirement You'll be someone with: ITIL foundation v3.0 or greater - essential CompTIA N+/A+ Certified - desirable Experience of People Management - desirable CSIP Experience - Desirable Proven customer Service Experience Proven experience more »
stakeholders and produces solution designs that are profitable & deliverable Sound understanding of best practice in design methodology, Telco business processes and frameworks (eTOM or ITIL) used to deliver complex solutions Ability to learn and master new skills and products/platforms quickly Maintain required technical knowledge up-to-date and more »
Employment Type: Permanent, Work From Home
Salary: 4% Matched pension, Health cash plan, Life assurance, 33 Holidays
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Company description: Water Utility Company based in Yorkshire region of England. Job description: Cloud Infrastructure Manager Salary & Benefits: Up to £50,876 - £73,854, a company car lease/allowance scheme, annual incentive related bonus (up to 10% of annual more »