of data management and governance standards, such as DAMA-DMBOK, CMMI, and DCAM is an asset Industry-recognized designations/certifications, including PMP, TOGAF, ITIL, and Cloud (e.g. Azure, AWS) Architectural/feature knowledge of one or more data and AI platforms (e.g. Google Cloud Platform; Amazon Web Services; Microsoft more »
a must with the ability to interact with stakeholders of all levels in a professional manner. You should have an understanding and awareness of ITIL framework and processes. You must have a high level understanding of laptop and mobile device hardware. Excellent troubleshooting and problem solving skills will be required more »
days remote). Essential Experience: MSP background 2-3 years’ experience in a 1st/2nd Line role Experience of working for an ITIL framework in a service desk environment Microsoft Windows Server (Apply online only) Microsoft 365 support for email, SharePoint, OneDrive and Teams Active Directory Management Windows more »
and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to support the Incident Management team by working as part of a rota to ensure 24/7 coverage Please call James more »
and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to support the Incident Management team by working as part of a rota to ensure 24/7 coverage Please call James more »
problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating more »
focussed individual who loves working with other and problem solving. Any experience with Remedy, ServiceNow or Samanage would be advantageous. Experience working in an ITIL environment would be great. If you like what you see and are keen to apply, please do so via the advert and send through your more »
Employment Type: Permanent
Salary: £24000 - £29000/annum £24k-£29k base salary plus benefits
knack for solving technical puzzles and a desire to learn and grow. Stellar customer service skills and a natural flair for communication. Familiarity with ITIL standards and a passion for enhancing service quality. Proficiency in Microsoft products, especially Windows 10 and Office 365. Bonus points for network troubleshooting skills and more »
Aylesbury, Buckinghamshire, South East, United Kingdom
JWGC IT Recruitment
MODELLING Small scale bespoke development experience in VB.Net Experience in project delivery and project management (ideally PRINCE2 or Agile). Experience/understanding of ITIL General Microsoft systems knowledge (Office365) Excellent data analysis skills using MS Excel, Access and Crystal reports. Desirable TRAINING AVAILABLE Experience using Sage 200 or other more »
function. Demonstrable experience supporting technologies from a diverse product stack inducing AD, Exchange, Office, Teams and Citrix. Experience of leading shifts alongside core responsibilities. ITIL background or awareness. Experience of leading shifts alongside core responsibilities. Main Responsibilities Acting as a point of escalation for the team and taking responsibility for more »
for all users of DCHFT computer and data services. Person Specification EDUCATION, QUALIFICATIONS & TR Essential 5 x GCSEs (must have English and Mathematics) Desirable ITIL, ICT Key Skills level 2 or equivalent EXPERIENCE Essential Knowledge of MS Office products Customer service experience Desirable Some experience of working in a digital more »
Watford, England, United Kingdom Hybrid / WFH Options
VML
with DevOps solutions such as Jenkins, Ansible, Terraform, Artifactory, Mecurial, GitLab, GitHub, Bamboo. Experience with Jira and Confluence Basic scripting abilities, powershell, batch, python ITIL v3 or v4 foundation Excellent communication skills Excellent organisation skills What we can offer you: Alongside the opportunity to work with some of the most more »
of quality and professionalism. • Excellent Time management skills. • Team Player – ability to work as part of the team to deliver operational excellence. • Awareness of ITIL methodologies and best practice. • Previous employment in a similar role. • Ability to show flexibility to help the changing needs of the team. • Adhere to company more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
team environment and speaking to customers on a daily basis, your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the … and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log … global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global root cause analysis. ITIL (InformationTechnologyInfrastructureLibrary) or relevant certifications Proven work experience as a Support Engineer or similar role Ability to diagnose and troubleshoot basic technical issues Familiarity with more »
Sphere Digital Recruitment | Best Small Company 2022
designing and implementing operating models in technology domains. Familiarity with cloud technologies, data analytics, and business intelligence tools. Relevant professional certifications such as PMP, ITIL, or similar. more »
and compliance with the IT standards with solid understanding of data analysis, budgeting, and business operations for the UK and European countries. Certifications in ITIL, Cisco, Microsoft, or similar credentials Superior analytical and problem-solving capabilities. Excellent organizational and leadership skills, with the ability to manage teams and stakeholders for more »
frequently Experience and knowledge Good understanding of networking principles as applied to LAN, WAN and Cloud configurations Must have been involved in Cloud Migrations ITIL knowledge Strong experience of Azure cloud and Microsoft Active Directory knowledge Knowledge of VMware Virtual server and SAN technologies Able to effectively support and communicate more »
Norfolk, England, United Kingdom Hybrid / WFH Options
Revoco
Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »
West Yorkshire, England, United Kingdom Hybrid / WFH Options
Revoco
Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »
City Of London, England, United Kingdom Hybrid / WFH Options
SATIGO
you'll play a crucial role in enhancing the efficiency and reliability of their cloud-based systems. Embrace the opportunity to work within the ITIL framework and support multiple entities. Key Responsibilities Innovate and Implement: Design and deploy cutting-edge AWS-based infrastructure solutions that align with their business goals more »
Burton Upon Trent, England, United Kingdom Hybrid / WFH Options
Clinigen
Keeps abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions on systems building or enhancements Role Requirements: ITIL Foundation-level knowledge. Experience in the following security domain areas; Vulnerability Assessment and Management, Security Risk and Compliance, Cloud Security Architecture, Application Security, Security Operations more »
Herefordshire and Worcestershire Health and Care NHS Trust
provide original certificates to verify my qualifications at point of offer Desirable Engagement in the NHS Digital Academy Programme. Quality Improvement/Change Management ITIL Prince 2 or equivalent project management qualification Knowledge Essential Working with and directly influencing clinicians or equivalent staff groups. Evidence of effective influence over a more »
Manchester, England, United Kingdom Hybrid / WFH Options
Michael Page
troubleshooting, resolving issues, and communicating effectively with customers. Additional experience in the following would assist the successful candidate: Grafana, Prometheus, Windows Server knowledge, and ITIL certification. Job Offer *Estimated salary package of £65,000 to £75,000 per annum *Obtain further professional qualifications and training *Join a highly dynamic, talented more »
Corsham, England, United Kingdom Hybrid / WFH Options
Fortice
Nessus. Additionally, it would desirable to have experience with: Aria Automation (formally VRA), Grafana & Prometheus. Foundation level knowledge or awareness of IT Service Management (ITIL Best Practice) Experience and knowledge of VMWare and COTS hardware/software including MS Server and Linux operating systems. Cyber security within IT environments, ideally more »
Minimum 10 years demonstrable networking experience (both project and BAU) Excellent experience delivering IT projects to a high standard to a high performing organisation ITIL version 3/4 qualified SKILLS & ABILITIES: Excellent knowledge of IT Infrastructure and networking Excellent experience/Knowledge of data centers. Highly Organised Works under more »