1 to 25 of 39 Permanent ITIL Certification Jobs in the UK

all digital outages, providing immediate support, technical expertise, and continuous, clear communication to affected staff and senior management. Furthermore, you will be responsible for the adoption and delivery of ITIL-based Incident and Problem Management processes , proactively reviewing support queues, leading complex root-cause investigations, and implementing process or technology changes to prevent recurrent issues. A significant part of … and experience of incident management and business continuity approaches, preferably in a digital 24 hours a day/365 days a year, healthcare provider setting and with a recognised ITIL or similar IT Service or Incident Please see job description and person specification which is attached to this vacancy. Person Specification Shortlisting Application Form Essential Expert Knowledge of IT … Service Management (ITSM): Extensive, demonstrable experience in leading the adoption and delivery of Incident and Problem Management processes based on ITIL Service Support principles Incident & Crisis Leadership: Proven ability to effectively coordinate DDaT Incident response in line with agreed SLAs and lead the resolution of Higher Severity Service Incidents (HSSI), including retrospective reviews. Business Continuity Leadership: Demonstrated experience in More ❯

high paced environment. Good written and verbal communication skills with the ability to engage both technical and business stakeholders. Strong organizational skills with the ability to multi-task Thorough ITIL awareness, preferably supported by ITIL certification "Service Operations", "Operational Support and Analysis", or "Problem Management". ITIL foundation qualification is a minimum requirement. Familiarity with reporting More ❯

for Skills & Experience: Technical Expertise: Strong background in IT infrastructure (servers, networking, cloud, virtualisation, storage, security, etc.). Hands-on experience is a plus. Service Management: Deep understanding of ITIL frameworks and best practices. ITIL certification is desirable. Project Management: Experience managing IT infrastructure projects using Agile, Waterfall, or hybrid methodologies. PMP, PRINCE2, or equivalent certification More ❯

Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal More ❯

s not afraid to have a voice and drive positive change. This is a fantastic opportunity for an ambitious individual who wants to take the next step in their ITIL journey. IT Service Management Analyst - The role: Support and enhance IT Service Management (ITSM) processes across the organisation, with a focus on continuous improvement. Analyse incident and service request … Support the administration and configuration of ITSM platforms Support Software Asset Management (SAM ), including software inventory, usage, and compliance. IT Service Management Analyst, experience required: Good understanding of the ITIL framework and ITSM best practices (ITIL certification is a plus, but not essential). Analytical and problem-solving skills, with an inquisitive mindset. Experience working with third More ❯

Ensure IT operations comply with maritime regulations, cybersecurity policies, and data protection standards. Qualifications & Requirements: 5+ years of experience in IT service management, IT operations, or technology leadership roles ITIL Certification required (experience implementing ITIL best practices preferred) Strong leadership and stakeholder management skills, with the ability to communicate technical concepts to non-technical audiences Proven experience More ❯

in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITIL certification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯

in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITIL certification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯

in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITIL certification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯

in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITIL certification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯

in information and data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITIL certification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems More ❯

Senior Infrastructure Engineer Azure, AWS, Active Directory, Exchange, Group Policy, Meraki, Fortinet, SD-WAN, PowerShell, ITIL, Change Management, Hybrid (4 days p/w in London), Site Travel Up to £80,000 Basic + Benefits + Travel Expenses This is a fantastic Senior Infrastructure Engineer opportunity to work with a leading infrastructure services organisation, driving design and implementation of … sound knowledge of Active Directory, Exchange, and Group Policy. As Senior Infrastructure Engineer, excellent capabilities across networking is essential, including hands-on experience with Fortinet Firewalls and Cisco Meraki. ITIL Certification is desirable for the Senior Infrastructure Engineer, particularly in dealing with change management processes. UK travel is expected as Senior Infrastructure Engineer, and willingness and ability to … Strong knowledge of Active Directory, Exchange, and Group Policy. Hands-on experience with Fortinet Firewalls and Cisco Meraki. Solid networking skills across on-prem and cloud environments. Familiarity with ITIL practices, especially change management (ideally ITIL Certified). Excellent communication and stakeholder management skills. Willingness to travel and commute to multiple UK sites. Desirable Skills as Senior Infrastructure More ❯

Qualifications Essential Qualified to degree level or with equivalent relevant experience. Evidence of continued personal and professional development Knowledge of working and developing systems within the NHS Desirable Foundation ITIL Certification Registered with the British Computer Society Excellent working knowledge of working to local Trust policies that relate to Digital. Knowledge of the principles of Information Governance, Data More ❯

experience. Relevant subject matter qualification (e.g. Microsoft/MSCE/Azure) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯

experience. Relevant subject matter qualification (e.g. Microsoft/MSCE/Azure) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Skills & Abilities Essential Able to plan and prioritise work. Analyse, investigate and resolve complex IT issues/problems. Able to communicate effectively with all levels of staff both More ❯

to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products. It would be highly beneficial if you held ITIL certification but experience of working within an ITIL environment would be accepted in place of this. You will be able to demonstrate exemplary customer care skills. You More ❯

Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS More ❯

Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯

Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯

Technology, or a related discipline. Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯

Experience with tools such as ServiceNow, Power Apps, Power Automate, and AppSheet, is ideal as IT Applications Manager, as well as an understanding of workflow automation and data modelling. ITIL Certification is desirable for the IT Applications Manager, particularly in dealing with change management processes. UK travel is expected as IT Applications Manager, and willingness and ability to … of technical teams. Experience in ERP and managed services oversight, particularly COINS ERP and KRONOS. Solid understanding of workflow automation, data modelling, and integration between enterprise systems. Knowledge of ITIL frameworks and change management processes, certification desirable. This is an exceptional IT Applications Manager opportunity to join a growing and established team in the UK. Key Skills: Low More ❯

networking technologies, VPN, Wireless, LAN and WAN Solid experience of troubleshooting IOS and Android mobile phones and tablets Experience in using mobile device management solutions such as Intune Ideally ITIL qualified Benefits include: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a?leading provider and?up to?8% employer contribution More ❯

a high volume of applications the advert may be closed earlier than stated. Person Specification Qualifications Essential ECDL Advanced level Equivalent experience or relevant qualifications to diploma level Desirable ITIL qualification Prince2 qualification or equivalent Experience Essential Experience of Trust Systems Experience of working in a customer service or call handling environment Proven experience within software application support, configuration More ❯

or ability to demonstrate equivalent knowledge, skills and experience. Relevant high level subject matter qualification (e.g. CCNP) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable ITIL Qualification Project Management Qualification (Prince2, SCRUM, etc) Skills Essential Ability to coach and mentor staff to develop their technical skills and experience Able to work on own initiative Works More ❯

experience in AWS cloud services. Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress, Cloudformation, Jenkins, Groovy and deploying to native AWS services like ECS, S3, Lambda, SQS, Step Functions. Certification: Expected to have AWS Certified DevOps Engineer Professional accreditation or above Responsibilities: Write clean, secure code using test-driven approach. Create reusable and open code. Collaborate with other developers. … Apigee) Proficiency in AngularJS, Jenkins, Karate, Node 10, Groovy, Bash, Typescript. Knowledge of Gherkin, Cypress, Jest Tooling: Gitlab, Jenkins, CloudFormation, Maven, Docker, Fortify on Demand, SonarQube AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification More ❯