ITIL Certification Job Trends

ITIL Certification
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Certification qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 3 January 2026, comparing them to the same period in the previous two years.

6 months to
3 Jan 2026
Same period 2025 Same period 2024
Rank 500 462 415
Rank change year-on-year -38 -47 +33
Permanent jobs citing ITIL Certification 144 250 319
As % of all permanent jobs in the UK 0.24% 0.46% 0.61%
As % of the Qualifications category 0.75% 1.28% 2.03%
Number of salaries quoted 79 164 267
10th Percentile £34,400 £31,250 £29,440
25th Percentile £40,000 £44,813 £39,000
Median annual salary (50th Percentile) £51,500 £52,250 £50,000
Median % change year-on-year -1.44% +4.50% +5.26%
75th Percentile £68,708 £60,000 £66,250
90th Percentile £87,750 £72,500 £75,000
UK excluding London median annual salary £51,500 £50,000 £46,517
% change year-on-year +3.00% +7.49% +4.53%

All Academic and Professional Certifications
UK

ITIL Certification falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,308 19,498 15,709
As % of all permanent jobs advertised in the UK 32.61% 35.62% 30.16%
Number of salaries quoted 7,773 7,728 10,723
10th Percentile £28,250 £32,750 £30,000
25th Percentile £36,250 £45,000 £41,250
Median annual salary (50th Percentile) £55,000 £59,430 £57,500
Median % change year-on-year -7.45% +3.36% -
75th Percentile £75,900 £77,500 £75,000
90th Percentile £90,000 £92,500 £92,500
UK excluding London median annual salary £48,061 £55,000 £52,000
% change year-on-year -12.62% +5.77% +4.00%

ITIL Certification
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Certification relative to all permanent IT jobs advertised.

ITIL Certification job vacancy trend in the UK

ITIL Certification
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Certification.

Salary distribution trend for jobs in the UK citing ITIL Certification

ITIL Certification
Salary Histogram

Salary distribution for jobs citing ITIL Certification over the 6 months to 3 January 2026.

Salary histogram for ITIL Certification in the UK

ITIL Certification
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 3 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -40 128 £51,500 -1.44% 95
UK excluding London -10 87 £51,500 +3.00% 94
Work from Home +34 59 £64,000 +23.08% 9
London +41 54 £65,000 +13.04% 12
North of England +32 42 £50,000 -9.09% 20
Yorkshire +8 26 £32,000 -52.59% 9
Midlands +23 21 £52,500 +5.00% 15
West Midlands +32 17 £57,435 +14.87% 8
South East -39 11 £63,250 +27.78% 25
Northern Ireland - 11 - - 2
North West +26 10 £50,000 -5.66% 10
North East +13 6 £51,500 -23.70% 1
Scotland +7 5 £40,000 -21.57% 4
East Midlands -7 4 £45,390 -30.17% 6
South West -3 3 £57,000 +15.74% 9
East of England +10 1 - - 17

ITIL Certification
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (15.28%) Microsoft Exchange
2 18 (12.50%) WebSphere
3 17 (11.81%) SharePoint
4 16 (11.11%) Tomcat
4 16 (11.11%) WebSphere Application Server
5 1 (0.69%) OpenStack
5 1 (0.69%) Oracle Workflow
Applications
1 12 (8.33%) Microsoft Office
2 8 (5.56%) Microsoft Project
3 2 (1.39%) Weka
Business Applications
1 4 (2.78%) Remedy ITSM
2 2 (1.39%) Adaptiv
3 1 (0.69%) Dynamics CRM
Cloud Services
1 47 (32.64%) Azure
2 42 (29.17%) Microsoft 365
3 38 (26.39%) AWS
4 12 (8.33%) Entra ID
5 10 (6.94%) Amazon ECR
5 10 (6.94%) Amazon S3
5 10 (6.94%) AWS CloudFormation
5 10 (6.94%) AWS Lambda
5 10 (6.94%) Serverless
6 9 (6.25%) Dynamics 365
6 9 (6.25%) Power Platform
7 7 (4.86%) Asana
8 6 (4.17%) Amazon EC2
8 6 (4.17%) Amazon EKS
8 6 (4.17%) OneDrive
8 6 (4.17%) PowerApps
8 6 (4.17%) Route 53
8 6 (4.17%) Virtual Private Cloud
9 4 (2.78%) Amazon ECS
9 4 (2.78%) Amazon SQS
Communications & Networking
1 23 (15.97%) LAN
2 19 (13.19%) WAN
3 18 (12.50%) SSL
4 15 (10.42%) VPN
5 13 (9.03%) TCP/IP
5 13 (9.03%) Wi-Fi
6 10 (6.94%) Firewall
7 8 (5.56%) DHCP
7 8 (5.56%) DNS
8 5 (3.47%) Wireless
9 4 (2.78%) Network Security
10 2 (1.39%) Remote Desktop
10 2 (1.39%) SD-WAN
11 1 (0.69%) SAN
11 1 (0.69%) WLAN
Database & Business Intelligence
1 18 (12.50%) PostgreSQL
2 16 (11.11%) DB2
3 12 (8.33%) SQL Server
4 6 (4.17%) Amazon RDS
5 4 (2.78%) DynamoDB
6 2 (1.39%) SQL Server Integration Services
7 1 (0.69%) Power BI
Development Applications
1 13 (9.03%) JIRA
2 7 (4.86%) Git
3 6 (4.17%) Bitbucket
4 5 (3.47%) GitLab
5 4 (2.78%) Cypress.io
5 4 (2.78%) Jenkins
5 4 (2.78%) Maven
5 4 (2.78%) SonarQube
General
1 56 (38.89%) Social Skills
2 42 (29.17%) Finance
3 22 (15.28%) Banking
4 19 (13.19%) Analytical Skills
5 10 (6.94%) Investment Banking
6 8 (5.56%) Public Sector
7 7 (4.86%) Law
7 7 (4.86%) Organisational Skills
8 6 (4.17%) Advertising
8 6 (4.17%) Presentation Skills
9 5 (3.47%) Legal
10 4 (2.78%) Police
11 3 (2.08%) Inclusion and Diversity
12 2 (1.39%) Back Office
12 2 (1.39%) Pharmaceutical
13 1 (0.69%) Billing
13 1 (0.69%) Financial Institution
13 1 (0.69%) Manufacturing
13 1 (0.69%) Retail
Job Titles
1 24 (16.67%) Applications Support
2 23 (15.97%) Analyst
3 21 (14.58%) Service Manager
4 19 (13.19%) IT Support
4 19 (13.19%) Linux Support
5 18 (12.50%) Infrastructure Support
5 18 (12.50%) IT Manager
6 16 (11.11%) Support Analyst
7 15 (10.42%) Support Engineer
7 15 (10.42%) Unix Support
8 14 (9.72%) Senior
9 12 (8.33%) Lead
9 12 (8.33%) Senior IT Support
10 11 (7.64%) IT Services Manager
10 11 (7.64%) IT Support Technician
10 11 (7.64%) IT Technician
10 11 (7.64%) Support Technician
11 7 (4.86%) Coordinator
11 7 (4.86%) Delivery Manager
11 7 (4.86%) Project Coordinator
Libraries, Frameworks & Software Standards
1 17 (11.81%) LDAP
2 16 (11.11%) LAPP Stack
2 16 (11.11%) WebSphere MQ
3 4 (2.78%) AngularJS
3 4 (2.78%) Gherkin
3 4 (2.78%) Jest
3 4 (2.78%) Spring Boot
4 3 (2.08%) HTML
5 2 (1.39%) Kafka
6 1 (0.69%) EDI
6 1 (0.69%) Middleware
6 1 (0.69%) REST
6 1 (0.69%) SOAP
6 1 (0.69%) Software Packaging
Miscellaneous
1 33 (22.92%) Management Information System
2 16 (11.11%) Data Centre
2 16 (11.11%) Linux Command Line
3 12 (8.33%) Driving Licence
4 9 (6.25%) Enterprise Software
5 7 (4.86%) Analytical Mindset
5 7 (4.86%) Replication
6 6 (4.17%) Clustering
7 4 (2.78%) e-Learning
7 4 (2.78%) NHS
7 4 (2.78%) Onboarding
8 3 (2.08%) BYOD
8 3 (2.08%) CMDB
8 3 (2.08%) Data Protection Act
8 3 (2.08%) Security Posture
8 3 (2.08%) Virtual Team
9 2 (1.39%) Credit Risk
9 2 (1.39%) PMI
9 2 (1.39%) Product Ownership
10 1 (0.69%) Public Cloud
Operating Systems
1 59 (40.97%) Windows
2 32 (22.22%) Linux
3 23 (15.97%) Unix
4 21 (14.58%) Red Hat Enterprise Linux
5 16 (11.11%) Mac OS
6 12 (8.33%) Windows 10
7 10 (6.94%) Apple iOS
8 9 (6.25%) Android
9 8 (5.56%) Windows Server
10 3 (2.08%) Windows Server 2016
11 1 (0.69%) AIX
11 1 (0.69%) Windows 7
Processes & Methodologies
1 144 (100.00%) ITIL
2 45 (31.25%) Problem-Solving
3 44 (30.56%) Change Management
4 42 (29.17%) Service Management
5 40 (27.78%) Continuous Improvement
5 40 (27.78%) Service Delivery
6 33 (22.92%) ITSM
7 31 (21.53%) Customer Service
8 27 (18.75%) Computer Science
9 23 (15.97%) Cybersecurity
10 22 (15.28%) Stakeholder Management
11 21 (14.58%) Release Management
12 20 (13.89%) Problem Management
13 18 (12.50%) Process Improvement
14 16 (11.11%) Project Management
14 16 (11.11%) User Acceptance Testing
15 15 (10.42%) Agile
15 15 (10.42%) IT Strategy
15 15 (10.42%) Mentoring
16 14 (9.72%) Disaster Recovery
Programming Languages
1 19 (13.19%) Python
2 6 (4.17%) Java
2 6 (4.17%) SQL
3 5 (3.47%) Bash
4 4 (2.78%) Groovy
4 4 (2.78%) TypeScript
5 1 (0.69%) Perl
Qualifications
1 77 (53.47%) Degree
2 27 (18.75%) AWS Certification
3 17 (11.81%) Computer Science Degree
4 12 (8.33%) PMI Certification
5 10 (6.94%) PMP
6 8 (5.56%) Azure Certification
6 8 (5.56%) Microsoft Certification
7 4 (2.78%) AWS Certified DevOps Engineer
7 4 (2.78%) DBS Check
7 4 (2.78%) Master's Degree
7 4 (2.78%) MCP
8 3 (2.08%) A+ Certification
8 3 (2.08%) ITIL Foundation Certificate
9 2 (1.39%) BPSS Clearance
9 2 (1.39%) CFA
9 2 (1.39%) CISM
9 2 (1.39%) CISSP
9 2 (1.39%) SC Cleared
9 2 (1.39%) Security Cleared
9 2 (1.39%) TOGAF Certification
Quality Assurance & Compliance
1 33 (22.92%) SLA
2 5 (3.47%) QA
3 4 (2.78%) ISO 9001
3 4 (2.78%) ISO/IEC 27001
4 2 (1.39%) GxP
System Software
1 40 (27.78%) Active Directory
2 18 (12.50%) VMware Infrastructure
3 11 (7.64%) Hyper-V
4 7 (4.86%) Docker
5 5 (3.47%) Veritas Cluster Server
6 3 (2.08%) BitLocker
7 2 (1.39%) vSphere
Systems Management
1 21 (14.58%) Microsoft Intune
2 11 (7.64%) Jamf Pro
3 9 (6.25%) Kubernetes
4 7 (4.86%) SCCM
5 6 (4.17%) Control-M
5 6 (4.17%) Grafana
5 6 (4.17%) Prometheus
6 5 (3.47%) Ansible
7 4 (2.78%) HP Fortify
8 2 (1.39%) Autotask
9 1 (0.69%) Backup Exec
9 1 (0.69%) NetBackup
9 1 (0.69%) Puppet
9 1 (0.69%) Terraform
Vendors
1 59 (40.97%) Microsoft
2 31 (21.53%) ServiceNow
3 23 (15.97%) Red Hat
4 19 (13.19%) IBM
5 18 (12.50%) VMware
6 8 (5.56%) Apple
7 7 (4.86%) Veeam
8 6 (4.17%) Citrix
9 5 (3.47%) Logitech
9 5 (3.47%) Symantec
10 4 (2.78%) Adobe
10 4 (2.78%) BMC
10 4 (2.78%) CrowdStrike
10 4 (2.78%) Fortinet
10 4 (2.78%) Mitel
10 4 (2.78%) Oracle
10 4 (2.78%) Palo Alto
10 4 (2.78%) Remedy
11 2 (1.39%) FIS
11 2 (1.39%) Murex