Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Curveball Solutions
implementation, project, and client management, will be key to your success in this role. Desired experience and qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to … our future growth. Key Tasks Work as part of an IT Service Desk team based on ITIL principles. Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to the IT Technical Desk logging process. Provide sales team with pre-sales support more »
implementation, project, and client management, will be key to your success in this role. Desired experience and qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to … our future growth. Key Tasks • Work as part of an IT Service Desk team based on ITIL principles. • Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to the IT Technical Desk logging process. • Provide sales team with pre-sales support more »
of managing services within a complex Stakeholder environment and have experience of providing services to a large (1000+) employee business. You'll ideally have ITIL accreditation and ITIL Service design best practice experience. You'll need great communication skills and the ability to engage with people across the more »
Gloucester, England, United Kingdom Hybrid / WFH Options
Lockheed Martin Corporation
and field trials management. Issues stop-work order when adverse risk is identified. Typically incumbents would be working towards or have achieved Project management certification Required skills, qualifications and experience Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education. Proven Track … audiences. Pro-active with strong self-motivation. Desired Skills, Experience & Qualifications: Previous experience in security domains. APMP qualified. Agile/Scrum trained. DevSecOps Experience. ITIL qualified and experienced. Job Reference Number 14716BR Employee Type Full Time Hours Per Week 37.5 Working Schedule 4xFlex Country United Kingdom (UK) Clearance Required more »
technical and operational strategies. Manage and optimize the support helpdesk operations, ensuring timely resolution of tickets and maintaining service level agreements (SLAs). Utilize ITIL best practices to streamline helpdesk processes and drive operational excellence. Monitor and report on key performance indicators, driving continuous improvement initiatives. Other duties: Cover … 6.00pm calls go to an outsourced answering service who assess call and pass to Engineer/Help Desk Manager on call if required. Qualifications: ITIL qualification is preferred. Proven experience in a senior technical people management role, particularly in an IT helpdesk environment. Strong understanding and experience with ticketing more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
IT Services and Business Change, additionally interacting with business teams, as and when required Maintain good customer relationships Managing compliance and patching, vulnerability management, ITIL BAU Queue management, small project work within the customers time frames, providing technical advice and recommendations where required Managing documentation, taking ownership and updating … IP Protocols Routing and Switching fault resolution Understanding of Firewalls and security technologies Experience of ICMP/SNMP monitoring tools Experience of VMWare NSX ITIL certification. more »
To be eligible for this role you must have current DV status Job Description Networkology is currently recruiting for a Technology Consultant to join our Network & Communications teams Technical Assistance Centre (TAC) & support services. As a Networkology TAC Network Support more »
the Service Management team, working to ensure Technical Changes and new applications/systems releases are successfully delivered in line with the firm's ITIL-based processes. The role will be focused on tracking the progress of Release Items through the firm's Release Cycle, Managing Pilots, Tracking and … CAB meetings And you: The successful candidate will have experience in a Service Delivery role, administering Release and Change activities. You'll have an ITIL qualification to Foundation level, and ideally specific Release, Control, and Validation certification too. Experience working across IT Departments, overseeing processes, and ensuring compliance more »
with an audience and write engaging reports TOGAF Awareness or Accreditation CEng/CITP/MSc would be ideal but certainly a relevant degree ITIL Accreditation or Awareness Strong awareness of Network Infrastructure, information security policies, standards and technology strategies Someone with vision, creative, and a desire to take … of the company s wider strategy. There is flexibility to work from home or in the Edinburgh office. Tags: Architecture, Consultancy, Enterprise Architecture, Infrastructure, ITIL, Scotland, Strategy, TOGAF Senior Pre-Sales Consultant Voice/Mitel Home based Our client is a Unified Comms Managed Cisco Wireless LAN Project Engineer more »
The Asset & Config Manager will be tasked with the responsibility for the effective delivery of IT Asset and Configuration Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) and Configuration Management services, ensuring efficient … CI’s within the AMDB and CMDB. Lifecycle management and status accounting for all assets and Configuration Items. Professional qualifications or essential experience required: ITIL foundation v3/4 plus other relevant ITIL intermediate level qualifications. Significant experience in an IT Service environment, ideally with experience in a more »
and enhanced services across all offices To define and manage the global IT support and training budget. Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITILmore »
Cloud) capabilities, limitations, and configurations. Experience supporting a range of users, from trainee to senior level. Salesforce certified administrator or relevant experience (Admin 201 certification preferred). Experience in Salesforce configuration (Flow, validation rules, custom objects, Data Loader, formula fields, Lightning). Ability to learn new tools and platforms … looking for (key criteria) Proficiency in business analysis and understanding user processes and workflows. Experience with Jira, Miro, Slack, and other enterprise collaboration tools. ITIL Certification. Salesforce Apex experience/Visualforce, Lightning Web Components Experience with other Salesforce products such as Marketing Cloud, Experience Cloud Knowledge of business concepts more »
future updates. What you can already do An Engineering/Software/Application background with a good knowledge of IT Infrastructure and Cloud delivery ITIL Qualification (preferred) TOGAF (or similar Enterprise Architecture) qualification (preferred) A strong technology background with expertise in a complex manufacturing environment (CPG/FMCG) with … within a fast-paced business, medium sized organisations. Working in a controlled environment with experience, knowledge, and desire to continuously improve. Excellent knowledge of ITIL framework. So, what s the package? When you work at MM Flowers you get more than just a salary. Holiday allowances are calculated on more »
future updates. What you can already do An Engineering/Software/Application background with a good knowledge of IT Infrastructure and Cloud delivery ITIL Qualification (preferred) TOGAF (or similar Enterprise Architecture) qualification (preferred) A strong technology background with expertise in a complex manufacturing environment (CPG/FMCG) with … within a fast-paced business, medium sized organisations. Working in a controlled environment with experience, knowledge, and desire to continuously improve. Excellent knowledge of ITIL framework. So, what’s the package? When you work at MM Flowers you get more than just a salary. Holiday allowances are calculated on more »
