estate. • Demonstrate proven experience in implementing strategic automation test programs that deliver improved coverage, reduced test effort and enhanced product quality. • ISEB/ISTQB FoundationCertificate in Software Testing • Experience of testing Web, Middleware, CRM and other business critical applications. • Proven experience in delivering continuous improvement in software … ability to be assertive when required. • Budget management/forecasting/estimation Desirable • ISEB Intermediate, ISEB Practitioner, or ISTQB Advanced Certificates in Software Testing. • ITILFoundationcertificate • Sitecore & D365 testing • Azure DevOps, BlazeMeter, Postman, ALM, JIRA, MSOffice Suite, SharePoint. • Experience of working in a Product Team construct More ❯
a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a technical IT-related subject ITILFoundationCertificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers … Active Directory, networking, SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. More ❯
Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITILFoundationCertificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including More ❯
case persuasively upwards, downwards and externally in a confident manner. Ideally, you will hold a LEAN, IT and/or Change Management Qualification. An ITILFoundationCertificate (or equivalent) will also be considered. Please note, qualified by experience will also be accepted. Experience in creating various functional More ❯
Coventry, England, United Kingdom Hybrid / WFH Options
EA First
case persuasively upwards, downwards and externally in a confident manner. Ideally, you will hold a LEAN, IT and/or Change Management Qualification. An ITILFoundationCertificate (or equivalent) will also be considered. Please note, qualified by experience will also be accepted. Experience in creating various functional More ❯
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITILFoundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯
Employment Type: Permanent
Salary: £33000 - £37000/annum 20 days holiday, Pension
experience delivering the highest level of customer service. They are specifically looking for an engineer who has supported C suite clients in an agile ITIL environment. They require a self-starter who will demonstrate proactive IT management Main Responsibilities ·IT Hardware Incident and task fulfilment for internal End User … problems •Service Now •Asset management •Reporting with (ServiceNow/excel/powerBI) •MS Windows, MS Office, Exchange, Active Directory (O365) Android/iPhone OS •ITIL knowledge •Energetic and motivated •Have exceptional organizational skills and self-motivated. •Have highly effective oral and written communication skills Essential Technical skills §Experience of … essential §Financial industry experience/similar §Office relocation/desk move experience §O365 certifications §Security certifications §Understanding of Group policy design, management, and implementation §ITILFoundation certification More ❯
experience delivering the highest level of customer service. They are specifically looking for an engineer who has supported C suite clients in an agile ITIL environment. They require a self-starter who will demonstrate proactive IT management Main Responsibilities ·IT Hardware Incident and task fulfilment for internal End User … problems •Service Now •Asset management •Reporting with (ServiceNow/excel/powerBI) •MS Windows, MS Office, Exchange, Active Directory (O365) Android/iPhone OS •ITIL knowledge •Energetic and motivated •Have exceptional organizational skills and self-motivated. •Have highly effective oral and written communication skills Essential Technical skills §Experience of … essential §Financial industry experience/similar §Office relocation/desk move experience §O365 certifications §Security certifications §Understanding of Group policy design, management, and implementation §ITILFoundation certification More ❯
Stockport, Cheshire, United Kingdom Hybrid / WFH Options
Quadris Ltd
multiple projects and clients Ability to obtain SC and/or NPPV3 clearance Highly Desirable Skills: Experience in MSP or Professional Services, understanding of ITIL Knowledge of Dell EMC storage solutions Experience with hyper-converged infrastructure (VxRail, vSAN, Nutanix) Disaster recovery and business continuity planning Infrastructure automation tools (Ansible … Terraform, PowerShell) Microsoft Azure Administrator Certification VMware Certified Professional (VCP) Experience with Docker in Debian-based environments ITILFoundation Certification Colleague Benefits: We value our people and offer: 25 days paid leave + Bank Holidays Contributory Pension Scheme (up to 7%) Employee Assistance Programme Company sick pay (after More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions
Standard Service may require SC clearance Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101) ITILFoundation Certification (Preferred) CompTIA A+/Network+ (Beneficial) If your background aligns to the above requirements - please submit your application to Jackie Dean More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
TXP
Standard Service may require SC clearance Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101) ITILFoundation Certification (Preferred) CompTIA A+/Network+ (Beneficial) If your background aligns to the above requirements - please submit your application to Jackie Dean More ❯
good understanding of Microsoft Azure, cost analysis, and IT service processes. Advanced Excel skills and intermediate Power BI expertise are essential, alongside familiarity with ITIL and ITSM frameworks. Responsibilities: Ownership of Azure financial and billing reports, including spend tracking, reservation analysis, and savings plan reporting. Reviewing cost optimizations and … reporting enhancements and exposure to Copilot tools and services to improve IT and reporting processes. Participate in weekly CAB calls and ensure compliance with ITIL and ITSM frameworks. Collaborate with internal teams, finance, and leadership to provide financial insights and support renewals, negotiations, and pre-sales. Maintain clear documentation … and VLOOKUP/XLOOKUP) and intermediate Power BI skills (Data modelling, report automation). Appreciation and experience toward AI prompt engineering/querying LLMs. ITILFoundation certification (or strong working knowledge of ITIL/ITSM) and experience with IT service processes, including CAB calls and change reviews. More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Walsh Employment
with experience across networks, OS, and security protocols Incident response and threat analysis expertise Familiar with Azure/Microsoft Defender and best practice frameworks ITILFoundation certified (v3 or later) or experience in an ITIL environment Awareness of GDPR and ISO27001 Desirable: Security qualifications (e.g. CISSP , CEH More ❯
Newry, County Down, United Kingdom Hybrid / WFH Options
Exact IT Resources
Access, MS-SQL, .Net, or Qlikview systems development technologies. Experience of general business analysis/systems analysis. Strong analytical skills Desirable Criteria TSM/ITILFoundation Certified or equivalent. PRINCE/PMP Foundation Certified or equivalent. Experience working in a regulated environment. Knowledge of Microsoft Server Platforms More ❯
to achieve business objectives. Documentation & Training: Contribute to the development of business process documentation and provide training on new or updated processes and systems. ITIL Process Support: Assist in the improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Support … Authority. The ideal candidate will have: Degree-educated in IT, Business, or a related discipline. Considerable experience in IT change management and business analysis. ITILFoundation certification (or equivalent). BCS International Diploma in Business Analysis (or equivalent). Sofico Miles Functional Training and Miles Configuration Training (or … and Retailer modules, E-Commerce solutions, and BI tools. Familiarity with Salesforce and Amazon Connect CTI, or similar cloud contact centre solutions. Solid technical foundation, with the ability to communicate technical information to non-technical stakeholders. Familiarity with cloud technologies and basic integration between IT systems. Stellantis is proud More ❯
to achieve business objectives. Documentation & Training: Contribute to the development of business process documentation and provide training on new or updated processes and systems. ITIL Process Support: Assist in the improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Support … Authority. The ideal candidate will have: Degree-educated in IT, Business, or a related discipline. Considerable experience in IT change management and business analysis. ITILFoundation certification (or equivalent). BCS International Diploma in Business Analysis (or equivalent). Sofico Miles Functional Training and Miles Configuration Training (or … and Retailer modules, E-Commerce solutions, and BI tools. Familiarity with Salesforce and Amazon Connect CTI, or similar cloud contact centre solutions. Solid technical foundation, with the ability to communicate technical information to non-technical stakeholders. Familiarity with cloud technologies and basic integration between IT systems. Stellantis is proud More ❯
to achieve business objectives. Documentation & Training: Contribute to the development of business process documentation and provide training on new or updated processes and systems. ITIL Process Support: Assist in the improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Support … Authority. The ideal candidate will have: Degree-educated in IT, Business, or a related discipline. Considerable experience in IT change management and business analysis. ITILFoundation certification (or equivalent). BCS International Diploma in Business Analysis (or equivalent). Sofico Miles Functional Training and Miles Configuration Training (or … and Retailer modules, E-Commerce solutions, and BI tools. Familiarity with Salesforce and Amazon Connect CTI, or similar cloud contact centre solutions. Solid technical foundation, with the ability to communicate technical information to non-technical stakeholders. Familiarity with cloud technologies and basic integration between IT systems. Stellantis is proud More ❯
to achieve business objectives. Documentation & Training: Contribute to the development of business process documentation and provide training on new or updated processes and systems. ITIL Process Support: Assist in the improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Support … Authority. The ideal candidate will have: Degree-educated in IT, Business, or a related discipline. Considerable experience in IT change management and business analysis. ITILFoundation certification (or equivalent). BCS International Diploma in Business Analysis (or equivalent). Sofico Miles Functional Training and Miles Configuration Training (or … and Retailer modules, E-Commerce solutions, and BI tools. Familiarity with Salesforce and Amazon Connect CTI, or similar cloud contact centre solutions. Solid technical foundation, with the ability to communicate technical information to non-technical stakeholders. Familiarity with cloud technologies and basic integration between IT systems. Stellantis is proud More ❯
and automation. Documentation & Training: Ensure the development and maintenance of business process documentation. Provide training on new or updated processes, ensuring effective knowledge transfer. ITIL Process Management: Support the continuous improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Lead … IT, Business, or a related discipline. Substantial experience in IT change management and business analysis. Experience managing a team and delivering successful IT changes. ITILFoundation certification (or equivalent). BCS International Diploma in Business Analysis (or equivalent). Sofico Miles Functional Training and Miles Configuration Training (or … and Retailer modules, E-Commerce solutions, and BI tools. Familiarity with Salesforce and Amazon Connect CTI, or similar cloud contact centre solutions. Strong technical foundation, able to liaise effectively with technical teams while understanding business needs. Understanding of cloud technologies and integration between various IT systems. Stellantis is proud More ❯
and automation. Documentation & Training: Ensure the development and maintenance of business process documentation. Provide training on new or updated processes, ensuring effective knowledge transfer. ITIL Process Management: Support the continuous improvement of ITIL-aligned processes, including Change Management, Release Management, and Service Validation and Testing. Team Development: Lead … IT, Business, or a related discipline. Substantial experience in IT change management and business analysis. Experience managing a team and delivering successful IT changes. ITILFoundation certification (or equivalent). BCS International Diploma in Business Analysis (or equivalent). Sofico Miles Functional Training and Miles Configuration Training (or … and Retailer modules, E-Commerce solutions, and BI tools. Familiarity with Salesforce and Amazon Connect CTI, or similar cloud contact centre solutions. Strong technical foundation, able to liaise effectively with technical teams while understanding business needs. Understanding of cloud technologies and integration between various IT systems. Stellantis is proud More ❯
Want to come and be a part of it? What will you be doing? You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate … recommend changes to enhance overall efficiency and effectiveness. You will be responsible for delivering training and support to NOC staff on the newly documented ITIL-compliant processes. You will also maintain version control for all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet … ITIL standards and best practices, supporting consistent and effective service delivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within a NOC or similar environment. You will demonstrate strong understanding of ITIL standards and More ❯
Ability to Improvise and being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITILFoundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer More ❯