1 to 25 of 438 Permanent Incident Management Jobs in the UK

talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Head of Security Incident Management is responsible for leading and maturing WPP's global Security Incident Management capability, providing strategic, operational, and technical leadership across … entire incident response lifecycle. Reporting directly to the Director of Operational Security, this role owns the Security Incident Management function, including Security Incident Management Leads, Senior Security Incident Responders, and Security Incident Responders. The position ensures that security incidents are managed consistently, effectively ...

Senior Security Incident Manager Location London Business Area Legal, Compliance, and Risk Ref # 10054594 Description & Requirements Senior Security Incident Manager (EMEA - London OR Dublin)We Protect Bloomberg. The Bloomberg Security Incident Management (Sec IM) team provides consistent coordination and management of information security incidents … ensuring responses are efficient and comprehensive. The team also plays a key role in identifying methods to improve upon similar scenarios. Key partners include incident responders, threat intelligence, legal, vulnerability analysts, security program leads, and many other teams within the company. What is the role? A successful candidate will ...

Position Summary We are recruiting on behalf of a client in the Critical National Infrastructure (CNI) sector for a Cyber Incident Management Coordinator to deliver, evolve, and implement the organisation's approach to managing cyber incidents, including processes, roles, and escalation paths. This newly established role supports … Cyber Incident Team Lead in embedding cyber incident response practices, aligning with regulatory frameworks such as the Cyber Assessment Framework (CAF). You will work collaboratively across Cyber Security, HR, Finance, Legal, and Communications teams to deliver enterprise-wide outcomes and drive incident preparedness. What ...

client is seeking a Change Manager/Analyst who is responsible for the governance, administration, assurance, maintenance and continual improvement of the enterprise Change Management practice. The role will support the Change Management strategy, ensuring that changes are assessed appropriately, risks are identified and mitigated, governance standards … adhered to, and service disruption resulting from change activity is minimised. Responsibilities Change Management Governance Support the enterprise Change Management strategy and roadmap alongside the Head of Change and Configuration Management. Implement and support the Change Management practice across the organisation. Maintain and continuously improve Change Management ...

client is seeking a Change Manager/Analyst who is responsible for the governance, administration, assurance, maintenance and continual improvement of the enterprise Change Management practice. The role will support the Change Management strategy, ensuring that changes are assessed appropriately, risks are identified and mitigated, governance standards … adhered to, and service disruption resulting from change activity is minimised. Responsibilities Change Management Governance Support the enterprise Change Management strategy and roadmap alongside the Head of Change and Configuration Management. Implement and support the Change Management practice across the organisation. Maintain and continuously improve Change Management ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Manager Consulting Delivery - Major Incident & Problem Management Position Description At CGI, we help clients transform critical IT services into resilient, high-performing experiences that deliver measurable business value. … Manager, Consulting Delivery specialising in Major Incident Management and Problem Management, you'll shape how complex services perform, lead teams through continual improvement, and build trusted relationships with senior clients and partners. You'll have the autonomy to influence strategy and develop innovative, while being backed ...

will provide leadership, governance and operational control across the Out of Hours service, ensuring the shift operates with clear ownership, disciplined execution and effective management oversight. The role is accountable for maintaining service stability, leading Major Incident Management activity, managing operational risk and ensuring all events, incidents … escalations and handovers are controlled in line with agreed service management processes. You will act as the shift authority for operational decision-making, coordinating Senior and Junior Out of Hours Analysts, technical resolver teams, suppliers and stakeholders to ensure activity is prioritised, progressed and governed effectively. The role carries ...

Incident Executive Job Title : IT Incident Executive Location: London City Contract Type: Permanent Annual Salary: Circa £30,000 DOE Working Pattern: Full Time, 40 hours per week (08:30 - 17:30, Mon - Fri). Potential for 1 day working from home after a successful probation period … ready to take your career to the next level? Our client, a dynamic organisation in the technology sector, is seeking an enthusiastic IT Incident Executive to join their team! This is an exciting opportunity for a talented individual who thrives in fast-paced environments and is passionate about delivering ...

Incident Executive Job Title : IT Incident Executive Location: London City Contract Type: Permanent Annual Salary: Circa £30,000 DOE Working Pattern: Full Time, 40 hours per week (08:30 - 17:30, Mon - Fri). Potential for 1 day working from home after a successful probation period … ready to take your career to the next level? Our client, a dynamic organisation in the technology sector, is seeking an enthusiastic IT Incident Executive to join their team! This is an exciting opportunity for a talented individual who thrives in fast-paced environments and is passionate about delivering ...

DNA. Invest in us and we'll invest in you!. Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures … ASPIRE Global Service Centre. This role is pivotal in ensuring compliance during both service transition and operational BAU, whilst driving continuous improvement associated with incident and request management, major incident management, problem management, knowledge management, quality management and change management. Key Responsibilities: Oversee ...

better user experience. Information Security (InfoSec) - InfoSec prevents, detects, responds, and mitigates cybersecurity risk, protecting EY and client data, and our information management systems. The opportunityThe Cyber & Investigative Services (CIS) Senior Cyber Incident Response Coordinator will exercise exemplary incident management techniques to coordinate incident response … cybersecurity events or incidents stemming from suspected threats on a global scale. Candidates for the role must have an exceptional comprehension of cybersecurity incident response plans and coordination of activities, establish and foster relationships on a global scale, and have superb verbal and written communication skills. Additionally, candidates must ...

better user experience. Information Security (InfoSec) - InfoSec prevents, detects, responds, and mitigates cybersecurity risk, protecting EY and client data, and our information management systems. The opportunityThe Cyber & Investigative Services (CIS) Senior Cyber Incident Response Coordinator will exercise exemplary incident management techniques to coordinate incident response … cybersecurity events or incidents stemming from suspected threats on a global scale. Candidates for the role must have an exceptional comprehension of cybersecurity incident response plans and coordination of activities, establish and foster relationships on a global scale, and have superb verbal and written communication skills. Additionally, candidates must ...

place, now. The role: We are seeking an experienced BMC Helix Engineer to design, implement, configure, and support enterprise-scale BMC Helix IT Service Management (ITSM) solutions. The successful candidate will possess deep technical expertise across the BMC Helix platform, including workflow automation, integrations, cloud deployments, and ITSM best … practices. They will work closely with technical teams, service management professionals, and stakeholders to deliver robust and scalable service management solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change Management ...

place, now. The role: We are seeking an experienced BMC Helix Engineer to design, implement, configure, and support enterprise-scale BMC Helix IT Service Management (ITSM) solutions. The successful candidate will possess deep technical expertise across the BMC Helix platform, including workflow automation, integrations, cloud deployments, and ITSM best … practices. They will work closely with technical teams, service management professionals, and stakeholders to deliver robust and scalable service management solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change Management ...

Description: Job Title: Cyber Incident Management Senior SpecialistCorporate Title: Vice PresidentLocation: ChesterAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving ResThe Team: Cyber Incident Response and Management … integrity, and/or availability of the Bank's information and information systems or has privacy implications. Role Description: The role of the Cyber Incident Management Senior Specialist is to coordinate the response and recovery activities from information security incidents. This includes collaboration with appropriate response, assist with ...

operations professional who is comfortable working in a fast-paced environment, leading from the front and balancing day-to-day operational demands with the management of incidents, escalations and service improvement. The Role As NOC Shift Lead, you will take responsibility for the effective running of the operation throughout … enterprise network monitoring tools, taking proactive action where required. Ensure incidents are investigated, progressed and resolved within agreed SLA targets. Maintain accurate and meaningful incident records, ensuring customers receive clear and timely updates throughout the resolution process. Escalate incidents appropriately to relevant technical teams, management and external service ...

applications, user access, connectivity and associated technical issues. Windows Desktop Support: Troubleshooting Windows Operating Systems, Desktop PCs, Laptops, Peripherals & End-User Devices. IT Service Management/Ticketing Systems: Logging, categorising, prioritising, investigating and resolving incidents and service requests through an IT ticketing platform. Incident Management & SLAs: Taking … critical applications and systems. IT Infrastructure Support: Working alongside internal Infrastructure teams & external Suppliers to investigate, escalate and resolve more complex technical incidents. Major Incident Support: Supporting major incident management, technical escalations & continual service improvement initiatives. Customer Service & Communication: Excellent communication skills, strong problem-solving ability ...

looking for an experienced security leader to join the CloudOps team. As a security leader, you will own building and managing a team of incident managers and technical leaders, fostering a strong team culture. You and your team will be expected to drive engineering teams to take the right … mitigate risks. We're looking for a leader that's highly passionate about the potential of cloud computing and building a high performing incident management team, working closely with our incident responders. Ideally you have a track record of delivering high quality technology products and services ...

resilient, future-proof, secure, and cost-effective for 24/7 clinical operations. - Critical Risk and Resilience: Extensive experience in leading and governing Critical Incident Management (CIM) processes and possessing a strong understanding of digital risk management and governance frameworks. - Service Transformation and Benefits Realisation: Demonstrated track … record of leading service-led change, particularly in driving IT Service Management maturity and linking continuous service improvement outcomes (e.g., increased efficiency, improved user experience) to strategic objectives. - Financial and Commercial Acumen: Proven ability to manage significant Digital Budgets (Revenue and Capital), develop compelling business cases for infrastructure investment ...

Service Manager Key Responsibilities Service Leadership & Governance Own the end-to-end performance, governance, and continual improvement of IT services. Develop and maintain service management strategies, operating plans, and improvement roadmaps. Act as the senior service management lead, ensuring business priorities are translated into effective service outcomes. Chair … service reviews and governance forums, providing clear updates on performance, risks, financials, and improvement activities. Service Desk Management Lead and develop the Service Desk function, including Service Desk Agents and Service Analysts. Ensure consistent processes for incident and service request intake, triage, prioritisation, routing, communication, and fulfilment. ...

join its IT department. Reporting directly to the Head of IT , this role offers the opportunity to lead on infrastructure design, service improvement, major incident management and the delivery of strategic technology projects across a complex and evolving environment. This is an ideal position for a senior technical … secure, resilient and high-performing IT services. The Role As Systems Engineer, you will act as a senior technical authority responsible for the design, management and continual improvement of critical infrastructure platforms, network services and enterprise applications. You will take ownership of key systems, provide third-line support ...

banking powered by modern technology. Job PurposeThe Cyber Operations & 3rd-Party Security Manager is responsible for the Bank's cyber security operations, threat detection, incident response, vulnerability management and 3rd-party cyber risk management capabilities. The role ensures that cyber threats, vulnerabilities, supplier risks and security events … confidentiality, integrity and availability of the Bank's information assets and services. The role leads the operational execution of the Bank's Cyber Incident Response Plan (CIRP), manages relationships with security service providers, and provides oversight of cyber risks arising from suppliers, outsourced services and 3rd parties. To place ...

senior operational representative, providing leadership, coordination and decision-making across major incidents, service-impacting events and operational activities. This role combines operational leadership, stakeholder management and service management expertise. You will work closely with customer stakeholders, suppliers and Computacenter technical teams to ensure appropriate prioritisation, effective incident … services. The successful candidate will bring strong operational leadership experience within a complex IT environment, combined with a broad understanding of enterprise infrastructure, service management and operational governance. What you'll doActing as Computacenter's primary operational representative within the customer Command Centre. Leading the operational response to major ...

week We are looking for an experienced Cyber Security Engineer SME to join a growing cyber security team, taking ownership of the operational management, engineering and lifecycle maintenance of a broad range of enterprise security tools. This is a hands-on engineering role suited to someone with strong cyber … ongoing evolution of the organisation's cyber security capabilities. Key ResponsibilitiesCyber Security Tooling: Manage the day-to-day operation, maintenance, configuration and lifecycle management of multiple enterprise cyber security platforms. Red Team & Forensics: Support the operation and maintenance of red team tools, digital forensic solutions, EDR platforms, threat monitoring ...

week We are looking for an experienced Cyber Security Engineer SME to join a growing cyber security team, taking ownership of the operational management, engineering and lifecycle maintenance of a broad range of enterprise security tools. This is a hands-on engineering role suited to someone with strong cyber … ongoing evolution of the organisation's cyber security capabilities. Key Responsibilities Cyber Security Tooling: Manage the day-to-day operation, maintenance, configuration and lifecycle management of multiple enterprise cyber security platforms. Red Team & Forensics: Support the operation and maintenance of red team tools, digital forensic solutions, EDR platforms, threat ...