Incident Management Jobs

Incident Management
UK

The table below provides summary statistics for permanent job vacancies requiring Incident Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Incident Management over the 6 months leading up to 11 May 2025, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 234 217 239
Rank change year-on-year -17 +22 +36
Permanent jobs citing Incident Management 740 1,363 1,571
As % of all permanent jobs advertised in the UK 1.35% 1.37% 1.56%
As % of the Processes & Methodologies category 1.44% 1.61% 1.63%
Number of salaries quoted 534 984 991
10th Percentile £27,000 £28,500 £27,500
25th Percentile £40,125 £32,500 £36,250
Median annual salary (50th Percentile) £55,000 £50,000 £52,500
Median % change year-on-year +10.00% -4.76% +10.53%
75th Percentile £68,750 £68,000 £72,250
90th Percentile £96,250 £87,500 £87,500
UK excluding London median annual salary £47,500 £43,500 £45,000
% change year-on-year +9.20% -3.33% +5.88%

All Process and Methodology Skills
UK

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 51,302 84,920 96,579
As % of all permanent jobs advertised in the UK 93.76% 85.59% 95.61%
Number of salaries quoted 27,015 59,883 56,845
10th Percentile £30,000 £29,008 £34,000
25th Percentile £42,500 £40,000 £45,000
Median annual salary (50th Percentile) £57,500 £55,000 £61,180
Median % change year-on-year +4.55% -10.10% +1.97%
75th Percentile £75,000 £72,500 £81,250
90th Percentile £98,474 £92,500 £100,000
UK excluding London median annual salary £52,500 £50,000 £55,000
% change year-on-year +5.00% -9.09% +4.76%

Incident Management
Job Vacancy Trend

Job postings citing Incident Management as a proportion of all IT jobs advertised.

Job vacancy trend for Incident Management in the UK

Incident Management
Salary Trend

3-month moving average salary quoted in jobs citing Incident Management.

Salary trend for Incident Management in the UK

Incident Management
Salary Histogram

Salary distribution for jobs citing Incident Management over the 6 months to 11 May 2025.

Salary histogram for Incident Management in the UK

Incident Management
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -24 683 £55,043 +10.09% 616
UK excluding London -17 480 £47,500 +9.20% 429
London +21 238 £65,000 -5.45% 281
Work from Home +17 232 £59,500 +13.33% 316
North of England -47 134 £42,500 -2.30% 123
South East +17 132 £57,500 +32.18% 149
Midlands +66 119 £45,000 -5.26% 53
West Midlands +44 77 £52,500 +12.90% 23
North West -42 77 £48,750 +10.11% 54
Yorkshire +27 47 £40,000 -10.39% 57
East Midlands +65 42 £25,000 -54.84% 28
South West -13 29 £51,500 +5.10% 40
East of England +12 27 £47,500 +48.44% 38
Scotland +93 22 £60,000 +26.32% 35
Wales -6 16 £38,094 -41.39% 2
North East +9 10 £22,500 -30.77% 14
Northern Ireland +18 2 £51,250 +46.43% 4
Isle of Man +10 1 £50,000 +38.89%

Incident Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (6.35%) Microsoft Exchange
2 38 (5.14%) Confluence
3 31 (4.19%) SharePoint
4 12 (1.62%) IIS
5 7 (0.95%) Apache
6 2 (0.27%) Skype for Business
7 1 (0.14%) Appian
7 1 (0.14%) Moodle
7 1 (0.14%) OpenStack
7 1 (0.14%) Oracle Workflow
Applications
1 51 (6.89%) Microsoft Office
2 19 (2.57%) Microsoft Excel
3 8 (1.08%) Microsoft PowerPoint
4 6 (0.81%) Microsoft Project
5 3 (0.41%) Spreadsheet
6 2 (0.27%) Acrobat
7 1 (0.14%) Weka
Business Applications
1 17 (2.30%) SAP S/4HANA
2 16 (2.16%) SAP ERP
3 14 (1.89%) Oracle EBS
4 13 (1.76%) Oracle Applications
5 6 (0.81%) Remedy ITSM
6 2 (0.27%) Carpe Diem
6 2 (0.27%) Elite 3E
6 2 (0.27%) Payment Gateway
7 1 (0.14%) Infor M3
7 1 (0.14%) Workday HCM
Cloud Services
1 231 (31.22%) Azure
2 122 (16.49%) Microsoft 365
3 106 (14.32%) AWS
4 67 (9.05%) GCP
5 48 (6.49%) Entra ID
6 44 (5.95%) SaaS
7 35 (4.73%) PaaS
8 22 (2.97%) Azure DevOps
9 18 (2.43%) Azure Monitor
9 18 (2.43%) GitHub
10 17 (2.30%) Cloud Computing
10 17 (2.30%) IaaS
11 15 (2.03%) Vertex AI
12 14 (1.89%) Azure Sentinel
13 12 (1.62%) Serverless
14 11 (1.49%) Power Platform
15 10 (1.35%) OneDrive
16 9 (1.22%) Azure Data Factory
16 9 (1.22%) Datadog
16 9 (1.22%) Power Automate
Communications & Networking
1 103 (13.92%) Firewall
2 74 (10.00%) DNS
3 51 (6.89%) DHCP
4 42 (5.68%) TCP/IP
5 41 (5.54%) LAN
6 40 (5.41%) VPN
7 39 (5.27%) Network Security
7 39 (5.27%) WAN
8 21 (2.84%) Wi-Fi
9 19 (2.57%) VLAN
10 15 (2.03%) BGP
10 15 (2.03%) MPLS
10 15 (2.03%) OSPF
11 14 (1.89%) SAN
12 12 (1.62%) NAS
12 12 (1.62%) Wireless
13 11 (1.49%) Cisco Firepower
13 11 (1.49%) SD-WAN
13 11 (1.49%) VSAN
14 10 (1.35%) Cisco ASA
Database & Business Intelligence
1 24 (3.24%) Data Mining
2 19 (2.57%) SQL Server
3 12 (1.62%) Amazon RDS
4 7 (0.95%) Power BI
4 7 (0.95%) Relational Database
5 6 (0.81%) PostgreSQL
6 5 (0.68%) Data Warehouse
6 5 (0.68%) DynamoDB
6 5 (0.68%) Elasticsearch
6 5 (0.68%) MongoDB
7 4 (0.54%) Data Lake
8 3 (0.41%) DB2
9 2 (0.27%) Azure SQL Data Warehouse
9 2 (0.27%) Azure SQL Database
9 2 (0.27%) DTS
9 2 (0.27%) GIS
9 2 (0.27%) MySQL
9 2 (0.27%) NoSQL
9 2 (0.27%) OLAP
9 2 (0.27%) OLTP
Development Applications
1 47 (6.35%) JIRA
2 28 (3.78%) Jenkins
3 20 (2.70%) Git
4 11 (1.49%) GitLab
5 2 (0.27%) Octopus Deploy
5 2 (0.27%) SQL Server Management Studio (SSMS)
6 1 (0.14%) Artifactory
6 1 (0.14%) Bitbucket
6 1 (0.14%) IDA Disassembler
6 1 (0.14%) Sonatype Nexus
6 1 (0.14%) Subversion
6 1 (0.14%) TeamCity
6 1 (0.14%) Visual Studio Code
General
1 330 (44.59%) Social Skills
2 205 (27.70%) Finance
3 134 (18.11%) Analytical Skills
4 117 (15.81%) Law
5 76 (10.27%) Retail
6 63 (8.51%) Banking
7 56 (7.57%) Manufacturing
8 40 (5.41%) Legal
8 40 (5.41%) Public Sector
9 38 (5.14%) Inclusion and Diversity
10 37 (5.00%) Telecoms
11 22 (2.97%) Marketing
12 19 (2.57%) Organisational Skills
13 17 (2.30%) Electronics
14 14 (1.89%) Back Office
14 14 (1.89%) Documentation Skills
15 12 (1.62%) Financial Institution
16 11 (1.49%) Presentation Skills
17 9 (1.22%) Influencing Skills
18 8 (1.08%) Publishing
Job Titles
1 163 (22.03%) Analyst
2 102 (13.78%) Lead
3 83 (11.22%) IT Support
3 83 (11.22%) Senior
4 72 (9.73%) Support Analyst
5 58 (7.84%) Support Engineer
6 49 (6.62%) IT Analyst
7 47 (6.35%) IT Manager
8 44 (5.95%) Cloud Engineer
9 41 (5.54%) Service Manager
10 37 (5.00%) Applications Support
11 35 (4.73%) Infrastructure Engineer
12 32 (4.32%) IT Support Analyst
13 31 (4.19%) Service Analyst
14 30 (4.05%) Team Leader
15 26 (3.51%) Senior Cloud Engineer
16 25 (3.38%) IT Engineer
17 24 (3.24%) SQL Analyst
17 24 (3.24%) SQL Support Analyst
17 24 (3.24%) Support Manager
Libraries, Frameworks & Software Standards
1 25 (3.38%) Node.js
2 16 (2.16%) SAP Fiori
3 14 (1.89%) Middleware
3 14 (1.89%) Oracle Fusion
4 13 (1.76%) .NET
5 7 (0.95%) JSON
5 7 (0.95%) SOAP
6 6 (0.81%) HTML
6 6 (0.81%) OAuth
6 6 (0.81%) RESTful
6 6 (0.81%) Spring
6 6 (0.81%) YAML
7 5 (0.68%) React
8 4 (0.54%) ARM Templates
8 4 (0.54%) Lightning Web Components
8 4 (0.54%) SAML
8 4 (0.54%) Spring Boot
9 3 (0.41%) FIX Protocol
9 3 (0.41%) OAuth2
9 3 (0.41%) XML
Miscellaneous
1 113 (15.27%) Management Information System
2 47 (6.35%) Security Posture
3 34 (4.59%) Self-Motivation
4 26 (3.51%) Algorithms
5 24 (3.24%) Data Protection Act
5 24 (3.24%) Onboarding
6 23 (3.11%) Public Cloud
7 20 (2.70%) Cyber Threat
8 18 (2.43%) Data Centre
9 16 (2.16%) Cloud Native
9 16 (2.16%) Security Operations Centre
10 15 (2.03%) Clustering
11 14 (1.89%) IoT
12 13 (1.76%) Hedge funds
13 12 (1.62%) Product Ownership
14 10 (1.35%) PKI
15 8 (1.08%) Cyberattack
15 8 (1.08%) Driving Licence
15 8 (1.08%) Freedom of Information
15 8 (1.08%) Virtual Team
Operating Systems
1 182 (24.59%) Windows
2 84 (11.35%) Windows Server
3 75 (10.14%) Linux
4 26 (3.51%) Windows 10
5 18 (2.43%) Windows Server 2019
6 15 (2.03%) Unix
7 14 (1.89%) Windows Server 2012
7 14 (1.89%) Windows Server 2016
8 11 (1.49%) Apple iOS
9 9 (1.22%) Mac OS
10 8 (1.08%) Red Hat Enterprise Linux
11 6 (0.81%) Android
12 5 (0.68%) Windows 7
12 5 (0.68%) Windows Server 2008
13 1 (0.14%) AIX
13 1 (0.14%) Solaris
13 1 (0.14%) Ubuntu
13 1 (0.14%) Windows 8
13 1 (0.14%) Windows Server 2003
Processes & Methodologies
1 246 (33.24%) Problem-Solving
2 225 (30.41%) ITIL
3 137 (18.51%) Cybersecurity
4 135 (18.24%) ITSM
5 127 (17.16%) Agile
6 125 (16.89%) Root Cause Analysis
7 123 (16.62%) Service Delivery
8 120 (16.22%) Change Management
9 119 (16.08%) Incident Response
10 108 (14.59%) DevOps
11 102 (13.78%) Service Management
12 100 (13.51%) Customer Service
13 97 (13.11%) Continuous Improvement
14 94 (12.70%) Problem Management
15 85 (11.49%) Mentoring
16 84 (11.35%) Information Security
17 80 (10.81%) High Availability
18 74 (10.00%) Collaborative Working
19 72 (9.73%) CI/CD
20 71 (9.59%) Risk Management
Programming Languages
1 113 (15.27%) SQL
2 83 (11.22%) PowerShell
3 80 (10.81%) Python
4 20 (2.70%) Java
5 18 (2.43%) Kusto Query Language
6 17 (2.30%) Bash
7 16 (2.16%) ABAP
8 8 (1.08%) C#
9 6 (0.81%) Bicep
9 6 (0.81%) JavaScript
9 6 (0.81%) TypeScript
10 5 (0.68%) VBA
11 4 (0.54%) Apex Code
11 4 (0.54%) PL/SQL
12 2 (0.27%) R
12 2 (0.27%) Rust
12 2 (0.27%) Shell Script
13 1 (0.14%) C++
13 1 (0.14%) MATLAB
13 1 (0.14%) Perl
Qualifications
1 103 (13.92%) Degree
2 50 (6.76%) Security Cleared
3 49 (6.62%) CISSP
4 43 (5.81%) Microsoft Certification
5 39 (5.27%) Azure Certification
6 37 (5.00%) Cisco Certification
7 30 (4.05%) CISM
8 29 (3.92%) SC Cleared
9 27 (3.65%) CCNA
10 21 (2.84%) DV Cleared
11 18 (2.43%) CCNP
11 18 (2.43%) MCSE
12 17 (2.30%) VMware Certified Professional (VCP)
13 16 (2.16%) BPSS Clearance
13 16 (2.16%) CISA
14 15 (2.03%) ITIL Certification
15 13 (1.76%) DBS Check
15 13 (1.76%) MCSA
15 13 (1.76%) PMI Certification
15 13 (1.76%) PMP
Quality Assurance & Compliance
1 109 (14.73%) SLA
2 81 (10.95%) ISO/IEC 27001
3 57 (7.70%) GDPR
4 44 (5.95%) NIST
5 32 (4.32%) Cyber Essentials
6 27 (3.65%) QA
7 26 (3.51%) PCI DSS
8 20 (2.70%) Cyber Essentials PLUS
9 14 (1.89%) SOC 2
10 12 (1.62%) GRC
11 11 (1.49%) HIPAA
12 5 (0.68%) FINRA
12 5 (0.68%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 5 (0.68%) NIST 800
12 5 (0.68%) Sarbanes-Oxley
13 4 (0.54%) COBIT
13 4 (0.54%) ISO 9001
13 4 (0.54%) NCSC
13 4 (0.54%) SOC 1
14 3 (0.41%) ISO 14001
System Software
1 141 (19.05%) Active Directory
2 46 (6.22%) VMware Infrastructure
3 41 (5.54%) Hyper-V
4 39 (5.27%) Docker
5 26 (3.51%) VMware ESXi
6 18 (2.43%) vSphere
7 14 (1.89%) BitLocker
8 12 (1.62%) Firmware
8 12 (1.62%) Virtual Machines
9 10 (1.35%) Virtual Desktop
10 6 (0.81%) Microsoft App-V
10 6 (0.81%) Terminal Services
11 1 (0.14%) HDFS
11 1 (0.14%) Snort
11 1 (0.14%) Virtual Servers
11 1 (0.14%) VMware NSX
11 1 (0.14%) XenApp
Systems Management
1 65 (8.78%) Kubernetes
2 51 (6.89%) Terraform
3 46 (6.22%) Ansible
4 37 (5.00%) SCCM
5 33 (4.46%) Microsoft Intune
6 16 (2.16%) Puppet
7 14 (1.89%) Grafana
7 14 (1.89%) Nagios
7 14 (1.89%) Prometheus
8 13 (1.76%) vCenter Server
9 12 (1.62%) NetBackup
9 12 (1.62%) vMotion
10 11 (1.49%) Progress Chef
11 10 (1.35%) SCOM
11 10 (1.35%) WSUS
12 9 (1.22%) FortiGate
13 6 (0.81%) PowerCLI
13 6 (0.81%) vRealize
14 5 (0.68%) RSA Archer
14 5 (0.68%) ZABBIX
Vendors
1 242 (32.70%) Microsoft
2 65 (8.78%) ServiceNow
3 64 (8.65%) VMware
4 40 (5.41%) Google
5 35 (4.73%) SAP
6 32 (4.32%) Cisco
7 29 (3.92%) Veeam
8 27 (3.65%) Citrix
8 27 (3.65%) Oracle
9 25 (3.38%) HP
10 21 (2.84%) SolarWinds
11 20 (2.70%) Databricks
12 15 (2.03%) OpenAI
13 13 (1.76%) Apple
14 12 (1.62%) Epicor
15 11 (1.49%) CheckPoint
16 10 (1.35%) Dell
16 10 (1.35%) Splunk
17 8 (1.08%) Atlassian
17 8 (1.08%) MobileIron