1 to 25 of 182 Permanent Performance Metrics Jobs in the UK

teams to maximize pipeline generation and conversion Develop and execute scalable outbound and lead generation strategies across multiple markets and customer segments Own SDR performance management, including target setting, KPI tracking, forecasting, incentive structures, and ongoing coaching initiatives Analyze team performance metrics and sales data to identify … trends, optimize processes, and uncover new growth opportunities Build and maintain regular reporting frameworks, providing leadership with clear visibility into pipeline performance, team productivity, and strategic progress Continuously improve SDR workflows, tools, messaging, and operational processes to increase efficiency and commercial impact Who You Are 5+ years of experience ...

service standards that have made this business award-winning. Key Responsibilities Lead, mentor, and develop a team of 7-8 service desk engineers, driving performance and professional growth Act as the senior escalation point for complex technical issues, ensuring swift and effective resolution Own SLA management, ticket workflows, resource … planning, and shift coverage across the service desk Monitor and report on team KPIs and metrics, presenting findings to senior leadership Drive continuous improvement across processes, tooling, and service delivery standards Manage client escalations with professionalism, maintaining strong relationships and high satisfaction Conduct regular 1:1s, team meetings ...

than ever before, with giga-fast speed, to our customers. What you'll do The Product Lead - Tooling is responsible for the in life performance, enhancement backlog and governance of ND&I's tooling estate, ensuring tools are reliable, compliant and continuously improved within the strategy and value framework … tools, ensuring enhancements, fixes and improvements are prioritised and delivered in line with ND&I needs and the overall tooling strategy Manage the performance, stability and usability of existing ND&I tools, working with OSS/IT, vendors and delivery partners to resolve incidents, defects and service issues ...

segments to target Working closely with the Growth team to ensure high-quality pipeline generation Remaining hands-on with prospecting and opportunity generation Monitoring performance metrics and driving continuous improvement across the team Implementing processes, tools, and best practices to improve outbound effectiveness Contributing to wider commercial strategy … growth planning Building a high-energy, high-performance sales culture Who We're Looking For We're looking for an experienced SDR leader who understands both the operational and strategic side of outbound sales. You'll likely have experience as: SDR Manager Sales Development Manager Team Lead Senior ...

leading support operations across multiple locations, ensuring customers receive a consistent, high-quality service. You will design and improve support processes, introduce clear performance metrics, manage SLAs, and develop the team from a reactive ticket-handling function into a proactive, customer-focused support operation. This role would suit … service. Design, implement and improve a multi-tier support model, such as Tier 1, Tier 2 and Tier 3 support. Establish clear KPIs and performance metrics, including response times, resolution times, SLA achievement, escalation rates and customer satisfaction. Use ticketing data and operational insight to identify bottlenecks, improve ...

rates and support the sustainable growth of the Leeds Business Unit. You will also champion continuous improvement, using insights from post-bid reviews and performance metrics to enhance future pursuits. By balancing governance and structure with creativity and strategic thinking, you will ensure each submission clearly articulates … Manage & Mitigate risk throughout the bid lifecycle Develop & Refine high-quality written responses, executive summaries and presentations Control & Report on bid budgets, KPIs and performance metrics Ensure & Uphold governance, compliance and commercial accuracy Plan & Deliver client presentations and clarification responses Embed & Champion continuous improvement through structured post ...

across a portfolio of Global and Key hotel partnersOwn senior-level relationships with strategic hotel partners, serving as a trusted advisor on advertising strategy, performance, and long-term growth opportunitiesDevelop and execute partner-specific growth plans across HSL, Display, and off-platform solutionsIdentify opportunities to increase partner investment through … broader product adoption, improved performance, and expansion into new solutions and marketsLead complex commercial conversations and negotiations with partners, aligning solutions to partner objectives and Expedia Group Advertising prioritiesBuild joint business plans with key hotel partners and establish clear success metrics to measure impactForecast revenue performance, manage ...

portfolio of Global and Key hotel partners Own senior‐level relationships with strategic hotel partners, serving as a trusted advisor on advertising strategy, performance, and long‐term growth opportunities Develop and execute partner‐specific growth plans across HSL, Display, and off‐platform solutions Identify opportunities to increase partner investment … through broader product adoption, improved performance, and expansion into new solutions and markets Lead complex commercial conversations and negotiations with partners, aligning solutions to partner objectives and Expedia Group Advertising priorities Build joint business plans with key hotel partners and establish clear success metrics to measure impact Forecast ...

Based in Norwich with a hybrid working arrangement, this role offers the opportunity to become a key business partner to operational leaders, helping drive performance through data-led decision making. As the business continues to grow and evolve, the successful candidate will play a vital role in shaping operational … include but will not be limited to: Acting as the primary analytical partner to operational and marketing teams, providing insight into live business performance Monitoring key operational and commercial metrics, proactively identifying trends, risks and opportunities Translating complex data into clear, actionable recommendations that support informed business decisions ...

high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Foster a positive, collaborative and customer-focused culture Operational Excellence Oversee day-to-day operational activities … across the business Ensure services are delivered accurately, efficiently and in line with agreed standards Monitor team performance and quality metrics Develop and maintain operational processes, procedures and best practices Drive consistency, accountability and continuous improvement across the department Process Improvement & Performance Monitor KPIs, service levels ...

high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Operational Excellence Oversee day-to-day operational activities across the business Ensure services are delivered accurately … efficiently and in line with agreed standards Monitor team performance and quality metrics Develop and maintain operational processes, procedures and best practices Process Improvement & Performance Monitor KPIs, service levels and operational performance metrics Analyse trends and identify opportunities for improvement Lead initiatives to streamline workflows ...

Conrad Consulting is working with a highly regarded consultancy seeking a Data Analyst to support the delivery of major projects and programmes through effective performance reporting and data analysis. This role offers an excellent opportunity for an analytical professional looking to develop their career within a collaborative project controls … environment. You will work closely with project teams and stakeholders to provide meaningful insights that support project delivery and performance improvement. Key Responsibilities Analyse project and programme performance data to support reporting and decision-making. Develop and maintain dashboards, reports, and management information using tools such as Excel ...

budgeting, margin analysis, profitability reporting, and commercial insights Partner with Merchandising, Sales, Licensing, Creative, Supply Chain and Operations teams to provide analytical support and performance reporting Build predictive models and analytical tools to support strategic decision-making and business planning Drive the adoption of AI and automation solutions across … governance, security, and ethical AI usage Monitor and analyse eCommerce and marketplace KPIs including conversion rate, click-through rate (CTR), ACOS, TACOS, Buy Box performance, average selling price (ASP), keyword rankings, and inventory health metrics. Support eCommerce and marketplace advertising analysis, including Amazon Sponsored Ads performance, ROAS optimisation ...

direction. Represent the "voice of the customer"; invest significant time with current and potential customers to understand their needs and habits. Define and manage metrics to measure the success of your efforts and to inform the overall product strategy. Authors, tests, and accepts stories. Contribute to creating the product … design, develop, and launch new digital products Create and continuously maintain a product roadmap that aligns with business goals and customer needs. Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions. Essential criteria All candidates must have the legal right ...

data, validate use cases and product requirements with end users. Issue Resolution: Handle issues with current features and provide solutions based on customer feedback. Performance Monitoring: Track and analyze product performance metrics e.g. team productivity, product adoption, feature performance. This role would focus on collection, analysis ...

data, validate use cases and product requirements with end users. Issue Resolution: Handle issues with current features and provide solutions based on customer feedback. Performance Monitoring: Track and analyze product performance metrics e.g. team productivity, product adoption, feature performance. This role would focus on collection, analysis ...

have existing work authorisation. Key Responsibilities Revenue Growth & Leadership Own a team ACV quota and overall responsibility for EMEA revenue performance Define and execute the EMEA sales strategy to drive accelerated growth and market expansion across Nordics, Benelux, UKI, and DACH. Own territory design, target account selection, and quota … year-over-year revenue growth through disciplined execution and accountability Establish strong forecasting rigor and pipeline management aligned to quota attainment Team Leadership, Coaching & Performance Lead, coach, and develop Account Executives across EMEA with clear quota ownership and performance expectations Recruit, onboard, and enable new sales talent ...

design, develop, and implement data warehouses, data lakehouses, and AI/ML models that fuel our data-driven operations. Design and build high-performance data platforms: Utilize Databricks and Apache Spark to extract, transform, and load data into Azure Data Lake Storage and other Azure services. Design and oversee … pipelines, leverage Databricks ML and Azure ML to develop predictive models and drive business insights. Design, Monitor and optimize data pipelines and infrastructure: Analyze performance metrics, identify bottlenecks, and implement optimizations for efficiency and scalability. Collaborate with cross-functional teams: Work closely with business analysts, data scientists ...

concepts and practices. Excellent problem-solving and analytical skills and strong communication and teamwork skills. Design, Monitor and optimize data pipelines and infrastructure: Analyze performance metrics, identify bottlenecks, and implement optimizations for efficiency and scalability. Design and oversee the delivery of secure data warehouses and data lakehouses: Implement … Factory, Azure data lake & Fabric. Understand which Azure data focused components to use for which purpose. Microsoft certified architect Databricks Design and build high-performance data platforms: Utilize Databricks and Apache Spark to extract, transform, and load data into Azure Data Lake Storage and other Azure services. Ability ...

commerce team to drive online growth and performance. Description This is a hands-on, commercially focused e-commerce role, supporting and accelerating online sales performance across key platforms. You will play a critical role in optimising digital channels, analysing performance, and driving continuous improvement across the e-commerce … seamless and effective online customer experience. Manage and optimise product listings across key e-commerce platforms, including Amazon and eBay Monitor and analyse performance metrics such as traffic, conversion rates, pricing, and stock availability Track sales performance and identify trends, opportunities, and risks Support the execution ...

transition and alignment with their expectations. Provide training and support to clients on our products/services, ensuring they maximise their usage and value. Performance Analysis and Reporting: Monitor key performance metrics and KPIs to assess client satisfaction and identify areas for improvement. Prepare regular reports … health & wellbeing programmes Audio, optical & dental cover Up to 10 days of relevant training per year A tailored professional and personal development plan High performance computers for all employees Friendly, supportive, and professional working environment Our Recruitment Process: Stage 1: Telephone screening (1015 minutes) with HR Team Stage ...

changes that foster a culture of continuous improvement. Experience in working with teams and stakeholders to define user stories with suitable acceptance criteria, key performance indicators (KPIs) and associated performance metrics and measures. Expertise in communicating ideas clearly and persuasively to diverse audience groups using multiple remote ...

Description We are seeking a highly skilled Product Owner to lead the development and execution of our Ecommerce roadmap and MarTech capabilities for performance marketing. This role will work closely with the Ecommerce business team and technology teams to deliver data-driven solutions that enhance customer experience and optimize … candidate will have a strong understanding of Ecommerce platforms, that drive subscription services (for finance automation and mailing products), Customer Data Platforms (CDP), and performance marketing technologies, with a proven ability to translate business needs into actionable technical requirements. and payment industry. Your role in our future: Define ...

join a growing consumer-focused business based in Surrey. This is an exciting opportunity for a commercially minded digital professional to support online trading performance across multiple e-commerce channels and key retail partners. The successful candidate will have a strong understanding of digital merchandising, online trading, and customer … experience, with the ability to use performance insights to drive engagement, conversion, and sales growth. Key Responsibilities E-Commerce & Merchandising Support the day-to-day management and optimisation of e-commerce websites and online retail channels. Ensure homepage content, landing pages, banners, navigation, and product merchandising align with campaign ...

join a growing consumer-focused business based in Surrey. This is an exciting opportunity for a commercially minded digital professional to support online trading performance across multiple e-commerce channels and key retail partners. The successful candidate will have a strong understanding of digital merchandising, online trading, and customer … experience, with the ability to use performance insights to drive engagement, conversion, and sales growth. Key Responsibilities E-Commerce & Merchandising Support the day-to-day management and optimisation of e-commerce websites and online retail channels. Ensure homepage content, landing pages, banners, navigation, and product merchandising align with campaign ...