1 to 25 of 410 Permanent Root Cause Analysis Jobs in the UK

Problem Manager

Hiring Organisation
Microlise
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned … doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates ...

Quality Assurance Engineer / QMS Engineer

Hiring Organisation
Ernest Gordon Recruitment
Location
Hyde, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£40,000
control quality documentation and investigate customer and supplier issues. You will work closely with Production, Engineering, Purchasing and Sales, using quality data and structured root cause analysis to identify recurring problems, implement corrective actions and verify their effectiveness. This role would suit a Quality Assurance Engineer, Quality … improvement. The Role: Maintain and improve the ISO 9001 Quality Management System, controlled procedures, traceability records and manufacturing documentation packs Manage NCRs through containment, root cause investigation, corrective action, CAPA implementation and verified closure Support internal, certification and customer audits, alongside supplier and customer quality investigations Drive continuous ...

Associate Maintenance Manager

Hiring Organisation
Hays
Location
Macclesfield, England, United Kingdom
compliantly while delivering ongoing improvements in performance and efficiency. The successful candidate will combine strong engineering knowledge with experience in maintenance, asset management, root cause analysis, and continuous improvement within a regulated manufacturing environment. Tell me more, tell me more... Our client, a global leader … highly regulated manufacturing environment. Relevant Engineering Degree, HNC or equivalent technical qualification. Strong understanding of maintenance best practices and asset reliability. Experience with Root Cause Analysis (RCA), TPM, RCM, FMEA, and continuous improvement methodologies. Ability to analyse performance data and identify improvement opportunities. Experience using ...

Problem Manager

Hiring Organisation
Hays
Location
United Kingdom
Employment Type
Permanent, Work From Home
Salary
Up to £620.0 per day + 620 Inside IR35
join a large-scale enterprise programme. This role will be responsible for owning and driving the end-to-end Problem Management process, identifying the root causes of major and recurring incidents, and implementing long-term solutions to improve service stability and performance.Due to project requirements, applicants must be British … eligible for Security Clearance (SC), with existing SC clearance highly desirable. Key Responsibilities Own and govern the Problem Management process and associated controls. Lead Root Cause Analysis (RCA) investigations for major and recurring incidents. Create and manage Problem Records, Known Errors, and Workarounds. Coordinate technical teams ...

IT Problem Manager

Hiring Organisation
Surrey County Council
Location
Reigate, Surrey, United Kingdom
Employment Type
Permanent
Salary
£55486 - £60898/annum
challenges, driving continual improvement and influencing technical teams to deliver outstanding customer outcomes. You will play a key role in reducing recurring incidents, identifying root causes and developing Problem Management capability across a large and diverse technology estate supporting essential public services. As Surrey County Council continues its digital … identification, investigation and resolution of recurring and high-impact IT issues. Working across technical, service delivery, security and supplier teams, you will lead root cause analysis activities, manage known errors and help implement permanent solutions that improve service reliability and performance. This is a highly collaborative role ...

Lead Design Quality Assurance Engineer

Hiring Organisation
SAFRAN UK
Location
Pitstone, Bedfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Lead Design Quality Assurance Engineer Pitstone Skills: APQP, FMEA, PPAP, Root Cause Analysis, AS9100, EASA/CAA Part 21J, Auditing Safran - Here, we craft excellence together. We are looking for passionate individuals to join our team as a Lead Design Quality Assurance Engineer at our Pitstone site. … achieving 100% compliance with airworthiness. Lead engineer will engage with heads of production, engineering, configuration and support functions defining strategy for defect prevention, root cause analysis and continuous improvement across the full product development lifecycle. Lead Design Quality Assurance activities in accordance with EASA/CAA Part ...

Lead Design Quality Assurance Engineer

Hiring Organisation
Safran
Location
Tring, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Lead Design Quality Assurance Engineer Pitstone Skills: APQP, FMEA, PPAP, Root Cause Analysis, AS9100, EASA/CAA Part 21J, Auditing Safran - Here, we craft excellence together. We are looking for passionate individuals to join our team as a Lead Design Quality Assurance Engineer at our Pitstone site. … achieving 100% compliance with airworthiness. Lead engineer will engage with heads of production, engineering, configuration and support functions defining strategy for defect prevention, root cause analysis and continuous improvement across the full product development lifecycle. Lead Design Quality Assurance activities in accordance with EASA/CAA Part ...

Problem & CSI Manager- Energy Client Experience Required

Hiring Organisation
Vallum Associates
Location
City of London, London, United Kingdom
Continual Service Improvement capabilities across a complex multi-supplier SIAM environment. You will be responsible for identifying recurring service issues, conducting and facilitating root cause analysis, driving remediation actions and supporting continual improvements to service resilience and availability. Key Responsibilities Support the Senior Problem Manager in implementing … continuously improving the end-to-end Problem Management process. Manage both reactive and proactive Problem Management activities. Lead/support Root Cause Analysis (RCA) using structured methodologies such as 5 Whys. Support and facilitate Post-Incident Reviews (PIRs) following P1 and P2 major incidents. Ensure Major Incident ...

Senior Application Support Engineer

Hiring Organisation
CPS Group (UK) Limited
Location
Cardiff, South Glamorgan, United Kingdom
Employment Type
Permanent
Salary
£35000/annum
great opportunity for someone with a strong background in Application/Software Support, SQL and technical troubleshooting who enjoys getting to the root cause of complex issues, while also supporting and mentoring less experienced members of the team. The Role As a Senior Application Support Engineer … provide 2nd and 3rd line application support, taking ownership of more complex and escalated technical issues through investigation, root-cause analysis and resolution. You'll work closely with Service Delivery and Engineering teams, helping ensure customer issues are resolved effectively while also improving processes, documentation and automation ...

Genesys Cloud CX – Level 3 Engineer (Senior / SME)

Hiring Organisation
HCLTech
Location
City of London, London, United Kingdom
provides deep technical leadership across Genesys Cloud CX architecture, voice media, integrations, and cloud dependencies. The engineer will lead cross-functional triage, perform deep root-cause analysis, guide platform stability initiatives, and mentor Level-2 engineers. Key Responsibilities Incident & Problem Management Act as required escalation point … Cloud CX incidents (P1/P2 focus) Lead technical triage, incident bridges, and resolution strategy during major outages along with Technical Manager. Perform deep root cause analysis (RCA) across Genesys, voice, network, CRM, and cloud layers or report or all RCA issue's to Technical Manager. Identify ...

Senior Lead Software Engineer - LLM Ops Platform Reliability

Hiring Organisation
Hackajob Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
incident response for outages and model-quality regressions Participate in on-call rotations, lead incident triage and mitigation, and produce clear post-incident root-cause analyses and follow-up actions Identify recurring operational issues and automate remediation to improve platform stability and developer experience Build and maintain multi … work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team. ...

Multi-skilled Engineer (Salary plus shift allowances + overtime)

Hiring Organisation
Sharpak Aylesham Ltd
Location
Aylesham, Kent, United Kingdom
Employment Type
Permanent
Salary
£22.91 - £22.92/hour
engineering systems. This is a hands-on role requiring both electrical and mechanical expertise, with a strong focus on reliability, continuous improvement, and root cause analysis. Responsibilities: Carry out planned preventive maintenance to ensure maximum machine uptime Respond quickly and effectively to breakdowns and minimise production disruption Diagnose … faults using both electrical and mechanical root cause analysis techniques Support installation and maintenance of electrical systems (up to 400V), PLCs, and control circuits Contribute to continuous improvement and equipment optimisation projects Assist in developing risk assessments, SOPs, and maintenance schedules Build strong working relationships with internal ...

Reliability Engineer

Hiring Organisation
E3 Recruitment
Location
Bradford, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£55,000
critical role in improving asset reliability and plant performance. Working closely with engineering, maintenance and operations teams, you will identify potential equipment failures, lead root cause analysis and implement effective reliability improvements across the site. Responsibilities of the Reliability Engineer: Lead reliability improvement initiatives and small CAPEX … projects, identifying opportunities to improve equipment performance and site reliability. Own and develop the site condition monitoring programme, such as vibration analysis, oil analysis, thermography and ultrasound. Analyse condition monitoring data to identify potential failures and translate findings into effective maintenance strategies and action plans. Identify risks, including ...

Data Science Team Leader

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
moves in a data-driven direction. The DSTL partners closely with the Product Manager to advise and influence the strategic prioritization of work. Business Root Cause Analysis (RCA) & Solution Strategy: Drive deep analysis to uncover the root causes and underlying business drivers of accuracy gaps … scaling processes, to transition robust model designs and thoroughly documented algorithmic logic for production implementation. Insight Generation: Guide the team in deep-dive analysis of large-scale geospatial and real-time data to translate findings into actionable modeling recommendations. What You'll Bring to the Table A Master ...

Data Quality Analyst (global role – in a virtual working environment)

Hiring Organisation
Grant Thornton International Ltd
Location
United Kingdom
quality issues Produce regular reporting on data quality of member firms. Support ongoing training for member firms to continually improve data quality Issue Identification, Root Cause Analysis & Resolution Detect data defects and anomalies in member firm GRD data submissions Perform root cause analysis … monitoring and improving data quality Understanding of data quality controls, governance principles and data lifecycle management Strong Excel skills, including Pivot Tables and data analysis Ability to interpret data and communicate findings clearly to both technical and non-technical stakeholders Process improvement mindset with the ability to identify inefficiencies ...

Lead Data Engineer – Azure Databricks & Data Operations

Hiring Organisation
Tata Consultancy Services
Location
Redditch, England, United Kingdom
service delivery and incident management. Design, maintain and optimise data pipelines and data workflows. Support Azure Databricks environments, notebooks and data processing frameworks. Drive root cause analysis and resolution of production issues. Collaborate with business stakeholders to translate requirements into technical solutions. Establish operational runbooks, governance … with ETL/ELT and data pipeline development. Experience supporting production data platforms and operational services. Data modelling and data architecture knowledge. Incident management, root cause analysis and troubleshooting skills. Experience leading and managing offshore delivery teams. Strong stakeholder management and business-facing communication skills. Ability ...

DevOps Manager

Hiring Organisation
Stott & May Professional Search Limited
Location
United Kingdom
Employment Type
Permanent
launches and releases, working closely with Development, Product, Testing, Security and IT teams to ensure platforms are ready for live service. Lead incident management, root cause analysis and service improvement activities, ensuring issues are resolved effectively and lessons are applied. Manage monitoring and observability, using tools such … applications, microservices and high-traffic digital platforms. Experience with monitoring and observability platforms such as Dynatrace, Catchpoint or similar. Experience managing incidents, problem management, root cause analysis and live production environments. Understanding of application and cloud security, including OWASP principles, WAF, bot management and security scanning. Experience ...

Lead Software Engineer

Hiring Organisation
Hackajob Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
/CD pipelines across multi-cloud environments Drive engineering excellence across code quality, testing strategy, performance, reliability, and operational rigor, including leading root-cause analysis for complex production issues Mentor engineers, provide technical guidance, and establish standards for delivery and engineering practices across the team Drives team … work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team ...

Real Time Index Production Senior Associate

Hiring Organisation
MSCI
Location
United Kingdom
Employment Type
Full Time
Operations: Accurate and timely delivery of workflows across multiple business units. Incident Management: Identifying and resolving production issues, coordinating with stakeholders, and contributing to root cause analysis and permanent remediation. Client Case Handling: Managing production-related queries and tickets, ensuring prompt resolution in partnership with global teams. … index production processes, ensuring delivery within strict deadlines and SLA compliance across global markets Monitor real-time production systems, investigate alerts, and perform root cause analysis - driving resolution independently rather than waiting for direction Lead quality assurance efforts across production workflows - designing and executing test plans, validating ...

Senior Marketing Support Specialist

Hiring Organisation
St. James's Place
Location
Gloucestershire, United Kingdom
Employment Type
Full Time
expert for Partner websites, providing specialist guidance and consultancy on complex website requests and requirements. Handling and resolving escalated Partner and stakeholder queries, conducting root cause analysis and implementing preventative solutions. Working closely with development and technical teams to support the delivery of platform enhancements, projects … ability to influence, challenge constructively and build trusted relationships at all levels. Excellent analytical and problem-solving skills, with experience handling customer issues, conducting root cause analysis and driving service improvements within a regulated environment. Desirable criteria Experience working within financial services or another highly regulated industry. ...

Senior Systems Administrator

Hiring Organisation
Verve
Location
City of London, London, United Kingdom
maintenance activities: backups, patch management, license audits, and monitoring Create and improve IT documentation and internal knowledge bases Respond to critical incidents and drive root cause analysis and permanent resolution Security & Networking Manage firewall policies and office infrastructure Participate in security improvement initiatives including vulnerability management, access … compliance evidence is clean, complete, and audit-ready. Incidents are handled with maturity. Critical issues get a fast, calm response, real root-cause analysis rather than band-aids so the same problem doesn't resurface. The roadmap is proactive, not reactive. You anticipate where the infrastructure ...

Marketing Experience - Senior Associate

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
Salary
£90,000
develop team leads and front-line staff, including performance management, workforce planning, and succession readiness Drive continuous improvement initiatives using structured methods such as root-cause analysis, translating findings into sustained process controls and measurable benefits Establish and maintain operational controls, including documented procedures, control testing … experience managing operational risk, controls, incident response, and business continuity in a regulated environment Demonstrated experience driving continuous improvement using structured methodologies such as root-cause analysis with measurable outcomes Experience performing product ownership activities, including managing backlogs, defining user stories and acceptance criteria, and partnering with ...

Onsite AV Engineer

Hiring Organisation
Jacobs Massey
Location
City of London, London, United Kingdom
Employment Type
Permanent
health and safety regulations, including safe manual handling of equipment. Apply a systematic approach to diagnosing complex, intermittent, and multi-system AV faults, performing root cause analysis, and implementing permanent fixes. Coordinate effectively with manufacturers and third-party repair services for component-level troubleshooting and repair. Manage … documentation skills, including SOP writing, and proficiency in using ticketing systems for incident, problem, and change management. Problem-Solving & Critical Thinking: -Strong analytical thinking, root cause analysis, and decision-making skills under pressure. Customer Service & Professionalism: -Strong service orientation, patience, empathy, adherence to confidentiality, reliability ...

Quality Assurance Manager

Hiring Organisation
M Group
Location
South East London, London, United Kingdom
Employment Type
Permanent
IChemE Burgundy and NEC4 Options A, C and E is desirable Desirable attributes: analytical problem solving, strong interpersonal skills at all levels, proficient in root cause analysis and promote continual improvement. What youll bring Do you have knowledge of ISO 9001:2015 standards and experience? Have … have a proven track record of maintenance and management of a management system? Can you problem-solve and carry out in-depth root cause analysis for NCR purposes? Whats in it for you? We offer a range of benefits designed to support your life ...

3rd Line Service Desk Technician

Hiring Organisation
Gold Group
Location
West Sussex, United Kingdom
Employment Type
Permanent
Salary
£45000 - £50000/annum + Benefits
traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with … years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good ...