you will be tasked with fulfilling client requirements while in conformance with regulations such as IATF 16949 and ISO 9001. You will carry out rootcauseanalysis and process non-conformance while improving quality processes in the business. The ideal candidate will be a Quality Engineer or … experience is highly beneficial. The Role: *Monday - Thursday (8:15am - 17:00pm) & Friday (8:15am - 13:30pm) *Implementing quality processes *Ensuring conformance with regulations *Rootcauseanalysis and process non-conformance procedures The Person: *Experience in Quality Engineering *Manufacturing experience, such as automotive, aerospace or other complex more »
Regularly engage at team meetings, report progress, trends, improvement opportunities and escalate concerns and non- compliance, Conduct site visits and investigate accidents with robust rootcauseanalysis Promote and assist in developing a culture that will achieve a safe workplace, free from occupational hazards that also protects … and Quality(9001) ISO standards and associated industry standards, this includes management of internal and external audits Competency in accident and incident investigation with rootcauseanalysis producing robust action to prevent re-occurrence Ability to communicate with all colleagues with the business, external clients and suppliers more »
london (romford), south east england, United Kingdom
Chubb Fire & Security Ltd
Regularly engage at team meetings, report progress, trends, improvement opportunities and escalate concerns and non- compliance, Conduct site visits and investigate accidents with robust rootcauseanalysis Promote and assist in developing a culture that will achieve a safe workplace, free from occupational hazards that also protects … and Quality(9001) ISO standards and associated industry standards, this includes management of internal and external audits Competency in accident and incident investigation with rootcauseanalysis producing robust action to prevent re-occurrence Ability to communicate with all colleagues with the business, external clients and suppliers more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Volkswagen Financial Services (UK) LTD
experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, rootcauseanalysis and trend analysis across the business. This is a key area for us as the work the team does … and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear story. If you are studying a Business or Numerate related degree, enjoying reporting and … and analyse relevant data (don't worry, we'll give you training on these systems when you join) You will be involved with continuous rootcause and trend analysis based on customer outcomes, providing the insight into any risks identified as well as any areas of improvement more »
supplier performance on quality and delivery and conducts supplier Audits. This position drives the development, implementation, and institutionalization of essential global processes through the analysis of global and regionally derived operational and supplier quality data, best practice, and benchmarking. Additionally, the SQDE will support the Dundee site in local … goal improvements. Lead continuous improvement in Supplier’s sites & internally using Lean and Six Sigma methods. Lead and mentor teams in problem solving and rootcause identification efforts. Manage PPAP, FMEA, Control Plans and other supplier documentation submission for Global Strategic Suppliers. Technical Knowledge, Skills and Abilities: Experience … sigma certifications. Knowledge and utilization of quality management tools, such as; Value Stream Mapping, capability studies, MSA, SPC, Control Plans, Kaizen, 5S, Statistical Analysis, SMED, RootCauseanalysis tools, Corrective Action Systems, VOC, QFD, Error Proofing, Robust Design, FMEA, and Cause and Effect Diagrams. Formal more »
supplier performance on quality and delivery and conducts supplier Audits. This position drives the development, implementation, and institutionalization of essential global processes through the analysis of global and regionally derived operational and supplier quality data, best practice, and benchmarking. Additionally, the SQDE will support the Dundee site in local … goal improvements. Lead continuous improvement in Supplier’s sites & internally using Lean and Six Sigma methods. Lead and mentor teams in problem solving and rootcause identification efforts. Manage PPAP, FMEA, Control Plans and other supplier documentation submission for Global Strategic Suppliers. Technical Knowledge, Skills and Abilities: Experience … sigma certifications. Knowledge and utilization of quality management tools, such as; Value Stream Mapping, capability studies, MSA, SPC, Control Plans, Kaizen, 5S, Statistical Analysis, SMED, RootCauseanalysis tools, Corrective Action Systems, VOC, QFD, Error Proofing, Robust Design, FMEA, and Cause and Effect Diagrams. Formal more »
with the CFC teams, business units, crisis management, technology teams, and other stakeholders for moderate and major severity security incidents. Conducts post incident reporting, rootcauseanalysis, and provides relevant insights to guide process improvements and lessons learned to prevent future occurrences of similar security incidents. Participates … assess a Cyber Security Incident at the moment of notification to determine impact, actions necessary, and make recommendations for remedial action & investigative process/analysis to find rootcause Demonstrated knowledge of common adversary tactics, techniques, and procedures. An ability to assess the needs of the role more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
outages, major incidents and technical queries Responsible for identifying and solving complex problems across a wide-scale business landscape, including stakeholder management and relevant analysis/investigation into rootcause and solutions Subject matter expert in digital trading and digital platforms Working alongside software houses & suppliers such … as Acturis, Polaris etc. Co-ordinating business incidents where appropriate and conducting relevant rootcauseanalysis/investigation and solutions/fixes post incident About You Skills & Experience Commercial insurance experience ideal Acturis Platform knowledge preferred but not essential Good problem solver Positive outlook with focus on more »
recurring issues, ensuring the stability of Haven's technology environment. What We’d Like You to Bring: Key Responsibilities: identify potential problems through trend analysis, incident reviews, and monitoring system performance. thorough rootcauseanalysis for identified problems to understand underlying issues. a comprehensive problem management … database, documenting all identified problems, their root causes, and resolution steps. problems based on their impact on business operations and services. on strategies to prevent the recurrence of known problems and define and track KPIs to measure problem management success. Essential Skills and Experience: of IT and park infrastructure … skills, capable of conveying technical information clearly to both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting rootcause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
recurring issues, ensuring the stability of Haven's technology environment. What We’d Like You to Bring: Key Responsibilities: identify potential problems through trend analysis, incident reviews, and monitoring system performance. thorough rootcauseanalysis for identified problems to understand underlying issues. a comprehensive problem management … database, documenting all identified problems, their root causes, and resolution steps. problems based on their impact on business operations and services. on strategies to prevent the recurrence of known problems and define and track KPIs to measure problem management success. Essential Skills and Experience: of IT and park infrastructure … skills, capable of conveying technical information clearly to both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting rootcause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures more »
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
and drive continuous improvement initiatives. The successful candidate will have a proven track record of implementing successful CX programs. Role & Responsibilities: Customer Journey Mapping & Analysis – Analyse and optimize the end-to-end customer journey, identifying key touchpoints for improvement and utilising data-driven insights. Customer Feedback Management - Implement effective … timely solutions. Customer Research & Persona Development - Conduct thorough customer research to inform the development of customer personas and tailor experiences to diverse client needs. RootCauseAnalysis - Utilise analytical skills to conduct rootcause analyses of customer issues, implementing preventive measures to enhance overall customer more »
multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide rootcauseanalysis and create a customer document that outlines the rootcause as well as the steps taken to resolve more »
multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide rootcauseanalysis and create a customer document that outlines the rootcause as well as the steps taken to resolve more »
impact of incidents, preventing recurrence of issues, and driving continuous improvement initiatives. Proactively identify and prioritize problems within the financial services domain through trend analysis, incident reports, and stakeholder feedback. Conduct in-depth rootcauseanalysis to understand the underlying issues contributing to incidents and problems. … units, and external partners. Provide regular updates on problem resolution progress and key milestones. Maintain accurate documentation of problem management activities, including incident records, rootcause analyses, and resolution plans. Generate insightful reports to track performance metrics and identify areas for improvement. Proven experience \\as a Problem Manager more »
of plant and transmission assets. Liaise with and provide technical support to the site-based O&M team, including supporting warranty management. Utilise data analysis tools to monitor and assess asset behaviour, performing detailed analysis of data from systems including cable temperature monitoring and HV electrical SCADA systems. … Develop and implement monitoring measures to ensure continued compliance of the asset with regulatory requirements such as those associated with the Grid Code. Undertake rootcauseanalysis of defects and propose remedial actions. Review and approve any changes to scheduled maintenance plans. Action and/or prepare … regime such as the Grid Code and SQSS. Use of diagnostic tools and data manipulation programs (e.g. MATLAB, SCADA, MySQL, C++, Tableau, etc.). Rootcause analysis. Full GWO offshore training is required for this position. Knowledge of the following areas is desirable: Wind farm and transmission asset more »
by ensuring compliance to procedures within the quality management system and to manufacturing specifications. You will facilitate customers and supplier quality assurance activities including rootcauseanalysis and quality improvement. Main responsibilities: Maintain and enhance the Quality Management System (QMS) to ensure compliance with ISO 9001, AS9100 … engineering departments to manage and resolve material review board (MRB) issues. Lead and champion continuous improvement (CI) activities throughout the organisation Essential: Familiarity with RootCause Corrective Action investigations, 8D problem solving techniques and Failure Mode Effect Analysis (FMEA) processes. Experience in auditing and maintaining compliance with more »
Newcastle, Staffordshire, West Midlands, United Kingdom
The Electronics Group Ltd
by ensuring compliance to procedures within the quality management system and to manufacturing specifications. You will facilitate customers and supplier quality assurance activities including rootcauseanalysis and quality improvement. Main responsibilities: Maintain and enhance the Quality Management System (QMS) to ensure compliance with ISO 9001, AS9100 … engineering departments to manage and resolve material review board (MRB) issues. Lead and champion continuous improvement (CI) activities throughout the organisation Essential: Familiarity with RootCause Corrective Action investigations, 8D problem solving techniques and Failure Mode Effect Analysis (FMEA) processes. Experience in auditing and maintaining compliance with more »
ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop and implement proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough rootcauseanalysis of major incidents and service disruptions to prevent future occurrences. Qualifications: Strong understanding of IT Service Management (ITSM) frameworks, particularly … Proven track record of leading problem management initiatives and driving process improvements. Excellent analytical and problem-solving skills with the ability to conduct thorough rootcause analysis. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. more »
Employment Type: Permanent
Salary: £65000 - £75000/annum £6k Car allowance + 10-15% bonus
on-site and remotely, supporting teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance and upgrading the … rare occasions outside of 8-5 hours. to triage and troubleshoot above said hardware and software, often under demanding time constraints, performing diagnostics and rootcause analysis. Providing planned and responsive Smartroom maintenance. Co-ordinate with external vendors for support as appropriate and managed end to end resolution. more »
on-site and remotely, supporting teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance and upgrading the … rare occasions outside of 8-5 hours. to triage and troubleshoot above said hardware and software, often under demanding time constraints, performing diagnostics and rootcause analysis. Providing planned and responsive Smartroom maintenance. Co-ordinate with external vendors for support as appropriate and managed end to end resolution. more »
with EXAScaler and your access to other product experts. Responsibilities include handling escalated customer requests, diving into source code and configuration files for troubleshooting, rootcauseanalysis, maintenance, and collaborating with development engineers to implement solutions. Responsibilities Become an expert user of EXAScaler and Lustre. Triage, diagnose … Professional Services, Customer Support, and directly to customers. Provide hands on assistance with field escalations. Employ internal lab equipment to reproduce customer issues, isolate rootcause, and identify solutions and workarounds. Involve product engineers when deep technical expertise is needed within a specific area of the product. Develop more »
as engagements with local authorities. Ensuring timely resolution of any findings from audits and inspections, adhering to predefined timelines and corrective actions. Conduct thorough rootcause investigations for any identified non-conformities to implement preventative measures and prevent recurrence effectively. Role Specific Responsibilities Lead the sites HACCP, TACCP … and artwork approval to ensure regulatory compliance. Testing, application and development of the incident management and product withdrawal and recall systems. Capable of using rootcauseanalysis to drive robust preventative action plans. Trend microbiological data ensuring plans address any out of specification results and prevent further … is essential. The ideal candidate will exhibit initiative in problem-solving and leadership, while also prioritising collaboration within our organisational framework. Precision in data analysis and communication is paramount, ensuring timely and accurate dissemination of information. If you are prepared to embrace this challenge and contribute to our collective more »
as engagements with local authorities. Ensuring timely resolution of any findings from audits and inspections, adhering to predefined timelines and corrective actions. Conduct thorough rootcause investigations for any identified non-conformities to implement preventative measures and prevent recurrence effectively. Role Specific Responsibilities Lead the sites HACCP, TACCP … and artwork approval to ensure regulatory compliance. Testing, application and development of the incident management and product withdrawal and recall systems. Capable of using rootcauseanalysis to drive robust preventative action plans. Trend microbiological data ensuring plans address any out of specification results and prevent further … is essential. The ideal candidate will exhibit initiative in problem-solving and leadership, while also prioritising collaboration within our organisational framework. Precision in data analysis and communication is paramount, ensuring timely and accurate dissemination of information. If you are prepared to embrace this challenge and contribute to our collective more »
NVQ Level) Minimum 5 years experience in a fast-paced manufacturing environment post training completion Good problem solving skills with ability to get to rootcause Job Objectives and Responsibilities Working as part of a team or individually, you will be responsible for scheduled maintenance, fault finding and … and electrical disciplines as required Attend machine and equipment breakdowns in a timely manner and apply sound engineering principals to diagnosis and repair Apply rootcauseanalysis principals to identify and subsequently rectify issues to deliver continuous improvement Maintain good maintenance record keeping as required Support the more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Microtech Global Ltd
improvement initiatives with suppliers to enhance manufacturing processes, reduce defects, and improve overall product quality. Problem Resolution: Investigate and resolve quality issues promptly, utilizing rootcauseanalysis and corrective action processes. Work closely with suppliers to implement corrective and preventive actions. Risk Management: Identify and manage risks … to tight and dynamic time scales. Can plan and manage own workload and assign tasks to others. Excellent analytical skills and ability to perform rootcause analysis. Attention to detail and a commitment to ensuring product quality and customer satisfaction. Please get in touch with Christina to hear more »