1 to 25 of 815 Permanent Service Delivery Jobs in the UK

Office, Teams, SharePoint, OneDrive, and MFA. * Manage antivirus/security products. * Execute cable patching and utilise remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate robust technical skills, exhibiting proficiency and confidence in managing the aforementioned tasks. * Exhibit outstanding customer service and communication abilities. * Demonstrate a more »

Housing Benefit overpayment recovery on behalf of our three client councils. This is an exciting time as we look to transform and modernise our service for the future. As part of the Senior Management Team, the Deputy Head of Revenues and Benefits, Operations, will play a major role in … helping to define and lead future strategy and development of the service, and for managing change to achieve maximum benefits whist delivering high performance standards. Reporting to the Head of Revenues and Benefits, the successful candidate will have responsibility for the motivation, development and direction of our teams, to … ensure timely and accurate delivery across all aspects of the service, with a focus on ‘customer at the heart’. The Revenues and Benefits service has offices in Boston, Horncastle and Spalding, and there will be a requirement for regular travel to each site. If this sounds more »

benchmarking and meeting reporting requirements, and providing recommendations based on research and data to management. Supporting the evolvement of the HR function such that service delivery, talent, and technology are seamlessly integrated with HR strategy to create greater business value. The main responsibilities of this role will include more »

Your New role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to join our Lighting and Electrical Maintenance team in the East Region. Within this role you will be supporting the Service Manager (Lighting and Electrical) with the delivery of the cyclical more »

OAS) and Oracle WebLogic Server. Key Responsibilities: Implement, maintain and support server and storage infrastructure, operating systems, databases and applications software and web-based service delivery. Installation, configuration and upgrades to server and database systems and applications software as required, including server virtualisation. Monitoring and management of systems performance … agreed standards, services, access arrangements and security measures. Testing and implementation of new technologies and services in accordance with agreed strategic development priorities and service requirements. Planning and testing of systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams and acti... more »

Your new role As a Service Delivery Executive within our Digital Services directorate, you'll support in the daily management of the service and supply chain, managing specific pieces of work to meet objectives, ensuring relevant policies and procedures are followed. With strong communication skills you will … engage with stakeholders, both internal and external to support the effective delivery of se... APCT1_UKTJ more »

with statutory and regulatory requirements. Emh has a co-regulation model, and you will actively engage with customers to address complaints and improve the service delivery, including participating in resident forums and scrutiny activity. You will have excellent communication and interpersonal skills, which you will demonstrate in the … customer focused service you deliver, and by working closely and in conjunction with other stakeholders across the business, including our Trade Union representatives, colleagues within the Property Services Directorate, and both our Housing and Customer Service Teams. A HND or similar relevant professional qualification is essential to success … BHSF) a wide range of training and development opportunities (we are an Investors in People accredited organisation) Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay). Opportunities to work flexibly and from home, where the business need allows. more »

Hybrid) The right candidate will: * To proactively lead the financial advice and support within Business Partnering, particularly with reference to delivering savings and maximising service outcomes to residents. * To ensure that financial information is relevant and balanced and is received by decision-takers at the appropriate level and in … the appropriate form. * To proactively identify areas of weak financial management, risks and pressures and to work with the relevant service to improve them * To work with directors and senior stakeholders to ensure they have the information and tools and develop the skills to manage their finances themselves. * To … excellent communication, professional guidance, support and development in accordance with the council’s policies and procedures. * To be customer-focussed and to develop self-service underpinned by reducing finance support. * To collaborate with stakeholders to proactively identify areas where finance can add value, including in particular better use of more »

include carrying out regular preventative maintenance checks, replenishing consumables, maintaining a log of all activities, and ensuring clean and tidy devices. Collaboration with the Service Delivery team, aligned with our client's customers, will be key to providing exceptional customer satisfaction and meeting service level agreements. ⭐ Primary … of on-site activities and parts inventory. Keep devices and their surroundings clean and tidy. Undertake first-level repairs and escalate as necessary. Ensure service level agreements are achieved and customer requirements are met. Demonstrate commitment to personal development and ongoing training. Promote knowledge sharing and act as a … or equivalent qualifications as a minimum requirement. Advanced knowledge of all site products and client IT environment. Previous experience in a customer-facing technical service role. Proactive approach to work with initiative and drive. Strong technical and/or electrical aptitude. Join an organisation committed to excellence and make more »

Processing (including Pro) o Claims Management Responsibilities will include: * Preparing placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures. * Supervise the service delivery by third-party providers. * Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties. more »

Job Description: Bureau Engineer - Full Time Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB/BMS Services … delivery: Proactive management of the Remote Engineering Services for all current sites ... more »

Manager with extensive experience in commercial FM hard services , operations. In this role, you will oversee both direct labour and subcontractors to ensure efficient service delivery in a fast-paced environment. The ideal candidate will have a proven track record of managing costs and meeting financial targets, as … needs are met while upholding compliance with statutory regulations and requirements. You will be responsible for meeting all contractual obligations, key performance indicators, and service level agreements to prevent any penalties. In addition, You will lead a team of supervisors and schedulers and ensure accurate reporting to support regular … and external audits, promoting the continuous improvement of our services. By staying updated on technical competencies and strive to deliver a high standard of service in line with the Skilled Person Matrix. What we are looking for: As a visible, adaptable, and values-based leader, you will play a more »

system test phases, to ensure contractual completions and ongoing customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely resolution · Create and implement standardized, auditable processes for the EMEA Technology Services delivery organization Profile: · 5-10 years’ experience in Business Consulting, Software Development or Professional Services, with a strong drive to grow into Team Management and P … L responsibility · Experience with nearshore delivery models · Up to date technical experience and demonstration of continued technical upskilling · Strong work ethos, solution orientation and driven personality · Team-oriented and wider team engagement skills, including demonstration of good knowledge transfer coaching techniques · Presentation and Communication Skills · Knowledge and experience demonstrates more »

Manager/Senior Manager will be responsible for but not limited to the following: Lead global engagements including compliance engagements and consulting engagements. Overseeing service delivery including writing and signing off advice, adhering to SLAs and KPIs, reviewing casework on an as needed basis. Advising on complex global … immigration issues Supporting the team with complex issues including escalations, delivering solutions and viable options. Identifying opportunities to solve clients’ problems and improve client service delivery. Participating in client proposals and presentations, identifying and maximise new opportunities. General management: monitoring team members’ performance, identifying the team’s training, development … Performance Manager role and contributing to the team’s overall development. Provision of support and assistance to the Director in relation to team, client service and financial strategies. Risk and Finances: Leading on Risk Management for the Team, overseeing new client onboarding, scoping services, contracting, pricing, overseeing all aspects more »

We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy. Applicants must have experience in the following: Designing, creating, implementing and managing performance metrics Proactively building and developing innovative ideas Proven track record of ensuring the team delivers … an efficient and effective service to clients Strong IT skills and ability to create reports, graphs and other metrics Sound knowledge of global immigration and mobility processes Leading by example with their knowledge and problem-solving skills Desire to grow and develop in a fast-growing company Proactive and … ambitious attitude At the heart of our client’s success is their commitment to exceptional client service. As the Client Service Delivery Manager, you'll play a key role in enhancing client services, ensuring the delivery of efficient and effective solutions across operations. This position require experience more »

Who are you? An enthusiastic, self-starting individual, you will be interested in software configuration and administration, customer service, service design, delivery and improvement. In this role, you will assist with elements of service architecture, roadmap development, service design and service delivery management. … You will work closely with the ground segment, operation, and system engineering teams to ensure service requirements are met. You will work as part of our space services team to deliver services to a variety of customers including institutional, academic and commercial organisations. You will also provide support to … Space colleagues using our service infrastructure and tools. You will be involved in administrating service software applications, assisting with the production of training materials, producing reports on service performance and identifying and implementing service improvements. You will report to the Space Services Manager and work with more »

career into the offshore energy sector? We are seeking a dynamic individual to join our team as an Offshore Administrator. As part of our service delivery team, you'll thrive in a fast-paced environment, ensuring excellence in administrative support. Job Scope: Join us in facilitating seamless offshore … operations. As an Offshore Administrator, you'll provide vital administrative support to our Service Delivery Coordinator and Offshore Delivery Team. Your responsibilities will include liaising with various stakeholders, managing paperwork, personnel transfers, equipment deliveries, and logistical services. Your commitment to building effective relationships will be key to … paced administration role essential. in Microsoft Office applications (Word, Excel, PowerPoint). Key Role Areas & Tasks: Administration Support: Provide comprehensive administrative support to the delivery team, including managing offshore stores, timesheets, personnel queries, and logistics administration. Personnel Logistics: Coordinate travel arrangements, maintain contact sheets, and manage PPE and tools more »

relationships with various teams across the business to ensure the management and optimisation of the CMDB with the aim of improving the overall IT service management capabilities. To thrive in this role you will need to possess excellent communication skills with the ability to work in a team and … documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company’s IT infrastructure, services … assets. ITIL 3 or 4 Foundation Knowledge of inventory systems (i.e. Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with Configuration Management processes and systems or ITIL processes. Experience working in a regulated environment and knowledge more »

and refine the strategy for public cloud offerings, focusing on scalability, cost-efficiency, and accessibility. Leverage the global infrastructure of public clouds to optimize service delivery for high availability and geographical distribution. Collaborate with technical teams to ensure seamless integration of public cloud solutions. Private Cloud Leadership: Lead … metrics to identify opportunities for optimizing hybrid cloud environments. Microsoft Cloud Solution Provider Programme Enhancement: Expand the Microsoft Cloud Solution Provider Programme within our service offerings, providing comprehensive solutions for clients. Collaborate with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with more »

sound knowledge of the airline, airport and ground travel operations industry or maybe you’re working within a B2B Account Management and/or Service Delivery role within the Aviation/Ground Transport sector. Hybrid working you'll be based in the North West of England with your … internationally across multiple sectors offering leading organisations from a diverse range of industries first class services to their passengers and staff. This leading travel service and support brand are a fun and approachable group with a culture focused on autonomy and transparency, meaning that they work hard to make … the business have created this fantastic new opportunity for an enthusiastic and driven Aviation/Airline Account Manager with experience and knowledge of operational service delivery with the Aviation/Airline/Airport/Ground Transport sectors based in North West England. A brief insight in to what more »

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are looking for … are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience across broad incident … management (not only major incident management) and service request management Exceptional communication and stakeholder management skills What we are offering: 26 days holiday with an option to buy an additional 5 days. Company sponsored Pension Scheme with a 5% employer contribution. Private Healthcare scheme. Professional development (company paid qualifications more »

technology professionals play in helping us achieve our goal. We work with modern platforms, SaaS applications and security tools to deliver a comprehensive technology service to our colleagues around the world. The technology team’s scope includes the whole ecosystem of devices, workplace tools & platforms and infrastructure, both on … the global business, manage the efficient operation and availability of systems, administrate the security environment for systems and network, maintain and ensure adherence to Service Levels and support and co-ordinate new projects/products from a technology perspective. You will motivated to work with a diverse group of … people with a clear focus on ensuring customers (internal and external) receive the highest levels of service delivery. You will coach and mentor teammates and peers to deliver value and support others to achieve their goals. You thrive in an environment with high levels of accountability and enjoy taking more »

Job Description - Service Desk Team Lead We are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective … communication and exceptional service delivery. We are looking for an energetic, outgoing, and patient candidate who demonstrates strong organizational skills. Responsibilities : Serve as the client advocate, maintaining regular communication with clients to keep them informed about incident progress and notify them of any impending changes or agreed outages. Act … as the single point of contact for all types of service requests, promptly addressing client inquiries and concerns. Collect necessary information from clients and accurately create and update service tickets in our ticketing system. Prioritize service incidents and dispatch tickets to engineers following established procedures. Including assign more »

use of data for decision making. Organize and chair the Analytics and AI engineering chapter’s that meets regularly with a focus on priorities, delivery standards and capabilities across the value chain to improve processing of data and enhance our ability to make use of ML/AI in … operational and strategic relationships with key internal customers within the business. Policy, Process and Procedures Oversee the analytics chapter group, continuously reviewing alignment of delivery standards for all analytical products. Lead the delivery of our analytics education framework across the business. Enabling users of any data maturity level … Awareness/Customer Focus Build and maintain strong and effective relationships with key internal (up to executive level) and external stakeholders to ensure that service delivery meets business expectations. Develop our analytics strategy around the foundation of insights that support better decision making across our value chain. Focus more »

we continue to deliver innovative solutions to support their ambitious growth plans. Duties and Responsibilities As they transition to a more secure cloud-centric service, you will be part of the team responsible for developing the firm’s Cyber Security Plans, policies, and processes to adapt to the evolving … Enhance the usage and support of Entra ID (previously Azure AD) for IAM, Identity Governance, and PIM. • Document security processes, tool configurations, and security service delivery/operation. • Assist the Infrastructure team in migrating external services to SSO and integrating other services with security tools. • Support the organization more »