26 to 50 of 107 Permanent Service Design Jobs in the UK

great solutions for our Defence and Security Clients. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, Service Designers, Interaction Designers, Business Analysts, and Engineers to deliver industry-leading experiences across a broad range of products and services.Your Role Will Include:Planning … and analysing user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations.Developing user archetypes, journey maps, and other user-centred design and research artefacts to effectively communicate user insights and facilitate decision-making.Collaborating with designers, product managers, and developers to translate research findings into well … needs and preferences are considered at every stage.Staying up to date with the latest trends, tools, and methodologies in user research and user-centred design, constantly evolving your craft to maximise impact, pace, and value.Ideal Criteria for a User Researcher:Proven experience in conducting user research studies, employing a more »

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … alike. Role Overview The role of the Network Operations Engineer is to support expanding network projects requirement at southern based airport. This will include design & deployment/implementation, also any post testing/remediation. Will be predominantly remote working & with some onsite requirement during project timelines. There will also … but not limited to): Recognized expert within the organization with a deep knowledge and expertise of the discipline Leads large projects/initiatives New service design & client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management more »

role will allow you to be creative in developing client solutions. They focus on the full life cycle of operations transformation: from operating model design; through to operations transformation, including process re-engineering and operational performance improvement. To support their work, they are interested in candidates with experience of … the following: Operating Model Design - understanding the as-is and to-be for the organization, in order to create the optimal business architecture for successful strategy realization in a digital age. Service Design - putting people at the heart of the services we design, ensuring that their more »

role will allow you to be creative in developing client solutions. They focus on the full life cycle of operations transformation: from operating model design; through to operations transformation, including process re-engineering and operational performance improvement. To support their work, they are interested in candidates with experience of … the following: • Operating Model Design - understanding the as-is and to-be for the organization, in order to create the optimal business architecture for successful strategy realization in a digital age. • Service Design - putting people at the heart of the services we design, ensuring that their more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »

B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs. more »

Design, build and implement modern M365 workplace services. Working closely with Information Security and Support Teams to create services that are secure, consistent, reliable and supportable. Heavy focus on Microsoft technologies, with extensive exposure to Azure IaaS, Azure Virtual Desktop, Azure Active Directory, Intune, Microsoft 365 etc. Responsibilities: Engaging … in Infrastructure Service Design Contributions Implementing new end-user computing services through practical application. Developing documentation and procedural support frameworks for services. Designing and deploying technical and procedural cybersecurity measures. Establishing and managing automation for consistent deployment of M365 and Azure resources. Mentoring junior support team members in … service utilization and administration. Providing advanced support for incidents, issues, and modifications as part of 3rd line support. Required skills: Proficiency in scripting languages such as Python, Bash, or PowerShell. Hands-on experience with IaC tools like Terraform, Ansible, or CloudFormation. Awareness of cybersecurity best practices Experience of deployment more »

for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant opportunity to work in a newly created role, for a … experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service Design is desirable Excellent communication skills Salary: Excellent bonus package Location: London (good work from home options available) If you are interested in more »

for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant opportunity to work in a newly created role, for a … experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service Design is desirable Excellent communication skills Salary: Excellent + bonus + package Location: London (good work from home options available) If you are more »

a leading consultancy to find an exceptional Digital Solutions Architect. As a Digital Solutions Architect, your role will be focused on working with product design and development teams to create innovative solutions for the consultancies clients' digital needs. Your responsibilities will include designing end-to-end solutions, mapping capabilities … value of new propositions and solutions through prototyping, feasibility assessments, and piloting. This role requires a hands-on approach to working with UX and Service Designers and developers to design and implement solutions, support rapid iterative development, and work collaboratively with their clients to achieve their desired outcomes. … end developers to build a prototype without hesitation A good understanding of Cloud Services and Solution Components covering PaaS, SaaS, ServerLess Computing and Micro-service based solution. Ability to communicate on a Business and Technical level bringing solutions to life for a range of stakeholders. Ability to design more »

Our Client, a leading Public Sector organisation, are looking for a Service Designer to join their Digital team. This is an immediate requirement and requires BPSS or SC clearance. The following is essential: Strong Service Designer background UI/UX background Previously worked in the Public Sector BPSS more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office more »

Senior Consultant CAE is looking to hire a Senior Consultant. As Senior Consultant you will provide expert design and deployment of technical solutions and services to CAE's customers. Working with our presales and PMO teams, you will take ownership of the delivery of technical solutions within our client … technical presales support to our agile sales team, which includes: Attendance to customer meetings/presentations Creation of proposals, BOM's and solution and service designs Creation of high and low-level designs Peer review deliverables as required. Installation of solutions and services as designed either by presales, themselves … or another member of the professional services team. Create detailed documentation of all tasks undertaken. Support the service desk in providing customer support as diary allows. Provide progress updates and timesheets on a daily basis. Store documentation, in a central location, and on the ticket as appropriate Meet personal more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office … and will report into the company's Head of Monitoring, Evaluation and Learning. What You'll Be Doing Working with our MEL lead to design and execute a robust programme evaluation for an innovative communication and political advocacy programme Developing detailed, robust Theories of Change (ToC) at the programme more »

IT Service Designer - Remote - Permanent You will be joining a professional and dynamic team, which is going through a period of sustained growth with an Enterprise international agenda. The team operate within an existing framework using standard repeatable processes/templates Fully Remote (Very occasional travel to office … + £60,000 per annum + 10% bonus What you'll be doing - IT Service Designer (Service Transition Management) Designing Services for optimal availability via introduction of robust proactive service management processes and designing for end user consumption ensuring positive User Experiences are delivered Creation of Service Design Packs and implementation of Service Transition Plans to realise new Services meeting agreed requirements Delivering Service Design for multiple projects within a programme in compliance with the organisation's delivery frameworks and as a co-ordinated, seamless transition Being accountable for the transition activities more »

IT Service Designer (Service Transition Management) Location: Remote (1 day p/quater in either Bristol, Preston, Frimley) Salary: £45,000 - £60,000 + 10% Bonus + excellent bens. What you'll be doing - IT Service Designer (Service Transition Management) Designing Services for optimal availability via … introduction of robust proactive service management processes and designing for end user consumption ensuring positive User Experiences are delivered Creation of Service Design Packs and implementation of Service Transition Plans to realise new Services meeting agreed requirements Delivering Service Design for multiple projects within … behalf of the programme, ensuring effective co-ordination and communication between project managers, the programme leads and the customers Your skills and experiences - IT Service Designer (Service Transition Management) Knowledge of IT Service Management and Service Transition Management ITIL/Six Sigma qualifications desirable. Training and more »

Job summary The Health and Justice Services Directorate of CNWL NHS Foundation Trust is passionate about working with committed staff to provide an excellent service to those in prison, often a vulnerable and poorly served group. We aim to deliver quality, patient-focused care and are recruiting to a … our approach and to our intent to support and retain an excellent team. Focused training which contributes to your own development and to our service need will be supported. The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and … support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings. Main duties of the job Leadership of psychological services within integrated mental healthcare teams. Strategic oversight and leadership experience - strong communication more »

customers financially better off. They focus on creating distinctive and disruptive financial products for underserved segments of the market. Responsibilities Develop and maintain the Service Integration & Management Operating Model (for multi-vendor service delivery), defining and implementing end-to-end ITIL-based Service Management processes consistently across … internal teams, strategic partners, and other stakeholders to ensure alignment and understanding of SIAM processes and objectives. Be point of escalation for function and service performance. Work with the SLT and other stakeholders to understand, anticipate and influence demand for provided services. Works closely with projects to ensure service design and service transition processes are proactively managed and assured within major projects. Strong agile capabilities, demonstrating the ability to adapt quickly to changing priorities and effectively collaborate with cross-functional teams. You will support the bigger picture, understanding and reacting to the wider needs of the more »

The Opportunity There is an exciting opportunity for a Head of User-Centred Design to join the senior Digital Services team within the Digital, Data, and Technology (DDaT) Directorate within a UK-based regulatory body. Their vision is to be a catalyst for innovation and regulatory effectiveness, using digital … Digital team is transforming to become a modern, high-performing function with agility, user-centricity, and innovation embedded throughout. As Head of User-Centred Design, the role involves developing capabilities to empower this transformation. The Role As Head of User-Centred Design, this role will be responsible for … UCD function's strategic direction. Acting as the 'Voice of the Saver, Scheme, and Employer,' ensuring inclusive and accessible services. Developing the Research and Service Design capability. Leading multi-disciplinary teams to ensure a unified mission for user-centred design. Managing and build UCD skills to foster continuous more »

with arrest and conviction records pursuant to applicable law. * Which includes being a United States Affirmative Action Employer Qualifications/Experience Core: Experience leading design and development of containerised applications on Kubernetes platform including expertise with Helm, Docker Experience of Cloud service design for availability, scalability, observability … engines Knowledge of or experience designing and developing applications for application/system fault monitoring, diagnosis and remediation Qualifications/Experience Core: Experience leading design and development of containerised applications on Kubernetes platform including expertise with Helm, Docker Experience of Cloud service design for availability, scalability, observability more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... more »

Service Assurance Analyst Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent … customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... JBLK1_UKTJ more »

a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Your role We are recruiting for a Service Designer on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include … Researching and mapping the current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and … Making sure that user needs are at the core of product development Skills We Are Looking For Talking about digital products and the GDS Service Standard in a way that people understand Understanding how policy or technology constraints affect the development of your product, and how digitalisation benefits the more »

key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are: - Caring - Design and deliver care around each individual patient's needs and wants.- Safe - Make the safety of patients and staff our prime concern as safety … specification and modelling of recommended solutions using resources, standards, methods and tools as required. Maintains links with appropriate counterparts within both software engineering and service delivery functions and plays a full part in bringing systems to implementation. 11) Applies available standards, methods and tools in an intelligent and effective … or changed processes. Change Implementation and Management 13) Contributes to evaluating the factors which must be addressed in change programmes, including cultural, organisational, and service constraints affecting options for change. 14) Carries out impact assessment, to determine how changes from the current to the future processes and structures will more »

within the client's cloud, desktop, and M365 environments. Process Automation: Utilize Microsoft PowerApps and PowerShell to automate internal processes and enhance operational workflows. Service Design: Collaborate with business owners and technical teams to define and implement comprehensive operational requirements and service designs. Financial Efficiency: Analyse system … support models Analytical and Communication Skills: Excellent analytical and reporting skills Highly articulate with excellent verbal and written communication skills Ability to formulate and design process flow maps (e.g., Microsoft Visio) Personal Attributes: Highly organized with the ability to prioritize workload Ability to work independently, generate new ideas, and more »