1 to 25 of 36 Permanent Service Desk Analyst Jobs in the UK

Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus … delivering hands-on technical support, incident resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing ...

Service Desk Analyst Nottingham £21,000 - £24,000 + benefits Prefer office-based, some hybrid flex. This is a fantastic opportunity to join a growing team as a Tier 1 Service Desk Analyst, providing first-line support and playing a key part in keeping … apply today. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Customer Service Analyst, Service Desk Analyst, Helpdesk Analyst, IT Support Analyst, First Line Support, 1st Line Support, Technical Support, Service ...

Senior Service Desk Analyst – Based in Wakefield area- Mon – Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go to person for the team and help with monitoring calls, troubleshooting and being technical escalation point. … Senior Service Desk Analyst you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory. Successful Senior Service Desk Analyst needs to have excellent communication skills, strong and logical troubleshooting/diagnostic's ability, be resourceful, with ...

Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client … technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity ...

Senior 1st Line Support/Senior Service Desk Analyst/Team Lead – Based in Wakefield area- Mon – Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go to person for the team and help with monitoring … calls, troubleshooting and being technical escalation point. As Senior 1st Line Support/Senior Service Desk Analyst/Team Leader you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory. Successful Senior 1st Line Support/Senior Service ...

Junior Service Desk Analyst – Hybrid Our client is urgently looking for a Junior Service Desk Analyst to join their team based in Slough, on a 12 Month FTC basis, with a view to extend. Please note, the role is hybrid, with 2 days … brilliant benefits package including annual leave, eyecare vouchers, hybrid working, private healthcare, a great learning environment and opportunity and many more perks! Junior Service Desk Analyst – Key Skills: Experience of work on a Service Desk Database management experience, particularly SQL Server Customer-facing experience ...

Romanian Speaking Service Desk Analyst (Customer Service agent) Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. … Responsibilities of a Service Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate the business principles Responsible ...

Service Desk Analyst - Technology Operations Salary £25,463.00 - £29,707.00 (dependent on experience) Southampton - Office based Full time Our growing Technology and Design team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. … recognised as world leaders in geospatial services; creating location insight for positive impact. About the role As a key member of our Service Desk team, you'll act as the first point of contact for end-user IT support, delivering a high-quality, customer-focused service. This role ...

Service Desk Analyst Wellingborough, Hybrid Working with occasional site visits £36,178 We own and manage around 5000 homes with a £23 million turnover, and our mission is to “partner with customers and communities to shape places people are proud to call home.” We pride ourselves … ever-changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You'll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You'll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You'll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You'll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Service Desk Analyst (x2) Newcastle upon Tyne (Hybrid Working) Excellent Career Development | Hands-on Project Exposure We’re looking for two Service Desk Analysts to join a friendly, forward-thinking IT team based at our Head Office on Newcastle Business Park. This isn’t your … typical “ticket-only” support role — while you’ll play a key part in day-to-day service desk operations, you’ll also gain valuable exposure to a wide range of IT projects and initiatives across the business. If you’re someone who wants to move beyond routine ...

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring … that the service desk operates smoothly, supporting business operations effectively, and maintaining a high level of user satisfaction. This is a full-time office based position working on rotating shift pattern hours. Rotation between, day/evening & night shift ( Roughly 8am-4pm/4pm-11pm/11pm ...

achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The primary responsibility of a Service Desk Analyst is to be the primary point of contact for internal users needing technical support, responsible for accurate ticket logging, troubleshooting … higher-level support, and contributing to the knowledge base. Role Responsibilities Provide appropriate technical support to resolve/log IT related Incidents and Service Requests on first contact where appropriate using the Service Now IT Service Management portal. Provide accurate answers that can be understood by Business ...

Senior IT Service Desk Advisor Our ideal candidate will have significant practical experience in a 2nd line service desk, technical support or similar user-facing IT role, with strong troubleshooting skills across Microsoft 365, endpoint devices, accounts/access, standard workplace hardware, network connectivity, ITSM/… purely back-office technical role. We need someone who can combine deep practical AV and Microsoft Teams troubleshooting experience with excellent customer service, IT service management discipline and the ability to manage incidents, service requests, escalations and competing priorities. You will also provide technical guidance to colleagues ...

Service Desk Analyst (Junior) Looking for an IT support role where you'll receive genuine training, gain exposure to modern technologies and build a long-term career within a professional services environment? We're recruiting a Junior Service Delivery Analyst to join a growing … team based in Liverpool Street. This is a newly created position due to continued growth, offering the opportunity to work across both Service Desk and Deskside Support while receiving extensive training and development from experienced colleagues. Salary: £30,000 - £45,000 depending on experience Location: Liverpool Street, London ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving … partner to the Incident and Service Delivery Managers, you will be responsible for maintaining the integrity of all records within the ManageEngine ITSM system while bridging the gap between technical teams and non-technical stakeholders. By translating complex business requirements into technical solutions and collaborating closely with 2nd Line ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £40,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with experience of 1st and 2nd line support … Service Desk to become a service desk lead mentoring one member of the team. Management or team lead experience is not required as they are happy to train you up in this, but you will need to have the desire and aptitude to do it. ...

Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week,10am-6pm Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Our client promotes a culture of learning and development, so applicants with little commercial experience who seek IT entry/junior roles, are welcome to apply. Main ...

Tier 3 Service Desk Analyst We’re looking for a highly skilled Tier 3 Service Desk Analyst to join a fast-growing IT team in London. This is a hands-on, high-impact role for someone who thrives in complex technical environments, takes full … scripting and workflow tools Create and maintain SOPs, documentation, and knowledge base articles Mentor Tier 1 and Tier 2 analysts and help improve overall service quality 💡 What we’re looking for 5+ years in IT support with strong Tier 3/advanced troubleshooting experience Strong hands-on experience with ...

Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week,10am-6pm Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework click apply for full job details ...

triple bottom line, where we never prioritise profit over people and planet. The role We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team. You will be the first point of contact for IT support across the firm, assisting colleagues with … device management. This role offers excellent opportunities to learn, develop and progress, providing a strong foundation in IT support. You’ll need strong customer‐service skills, good problem‐solving ability and confidence working in a fast‐paced environment. A friendly, helpful approach is essential. Key Responsibilities Working collaboratively ...

Description: Our client is seeking a Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich offering Hybird. This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests … resolved efficiently while maintaining high service standards and contributing to continuous improvement. Service Delivery & Support Act as the first point of contact for all IT incidents and service requests via phone, email, and ticketing system. Log, categorise, and prioritise tickets in line with agreed SLAs. Provide first ...