1 to 25 of 60 Permanent Service Desk Analyst Jobs in the UK

Service Desk Analyst Location: Bootle, Liverpool - Office based Job type: Full time, Permanent Hours: 37.5 hours per week, Monday-Friday (08:00-17:00) Ref: 2291 Telent is looking for an IT Service Desk Analyst to join our Network Services team in Bootle, Liverpool … part of our Managed Service Operations Delivery team. This telephone-based, office-based role that involves logging IT/ICT related incidents and service requests, remotely diagnosing and troubleshooting issues, expanding technical knowledge, and handling of any onsite hardware work and direct customer interactions. At Telent ...

challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Service Desk Analyst South West Water is seeking a motivated and customer-focused Service Desk Analyst to join our IT team. … site-based five days per week, working Monday to Friday on a shift pattern between 8:00am and 5:00pm. The Role As a Service Desk Analyst, you will diagnose and resolve a wide range of hardware, software, and network issues, manage support requests through ...

Service Desk Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Service Desk Analyst Exemplar Health Care Support Centre,Sheffield … Position :IT Service Desk Analyst (1st line) Location : 17 Europa View, Sheffield, S9 1XH Contract type :Permanent, full time Rate : £26,500 per annum This is an exciting opportunity to join our IT Department and play a key role in delivering IT support across our rapidly growing ...

Service Desk Analyst Shifts operating between 8am-6pm We are looking for a proactive and customer-focused IT Service Desk Analyst to join their IT Service Desk team. You will play a key role in supporting business operations by delivering high-quality … technical support, fulfilling IT service requests, and contributing to a range of technical and business projects. This is an excellent opportunity for an experienced IT support professional who enjoys working in a fast-paced environment, managing priorities effectively, and helping to drive continuous improvement across IT services. Key Responsibilities ...

Junior Service Desk Analyst – Hybrid Our client is urgently looking for a Junior Service Desk Analyst to join their team based in Slough, on a 12 Month FTC basis, with a view to extend. Please note, the role is hybrid, with 2 days … brilliant benefits package including annual leave, eyecare vouchers, hybrid working, private healthcare, a great learning environment and opportunity and many more perks! Junior Service Desk Analyst – Key Skills: Experience of work on a Service Desk Database management experience, particularly SQL Server Customer-facing experience ...

Service Desk Analyst Location: Belfast Duration: Permanent, Full Time Salary: £30k per annum REED Technology are delighted to represent an excellent retail organisation who due to growth are seeking to add an additional service desk team member to their team. This busy and diverse … department is looking for a Service Desk Analyst who will be responsible for Desktop support in a busy Service Desk supporting approx. 1000 staff across 20 locations. My client is seeking a motivated and ambitious individual, who understands the importance of providing high level ...

Description Service Desk Analyst – Inside IR35 Our client is urgently looking for an experienced Service Desk Analyst to join their team on a contract basis, initially for 12 months with a view to extend. Please note, the role is on-site 5 days … week. The role is INSIDE of IR35. Service Desk Analyst – Key Skills: 2 Line Support Laptop builds – end to end (E2E) Laptop Migrations Deployment of Applications Laptop imaging Good attention to detail Able to follow process Service Desk Analyst – Inside IR35 ...

1stLine Support/Service Desk Analyst/IT Support – Based in Wakefield- Mon – Fri needed to provide end user support, hybrid currently. You must be eligible to become SC Cleared and want to progress your skill set and career! . As 1st Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1stLine Support/Service Desk Analyst/IT Support ...

Fancy joining this global organisation as an IT Service Desk Analyst and become the first point of contact for IT support across a fast-growing organisation of over 250 associates. This is a hands-on, customer-facing role where you will play a key part in keeping … business running smoothly across hardware, software, networks, and cloud services. You will provide first-line IT support across multiple sites, managing incidents and service requests through the Service Desk system while ensuring issues are logged, tracked, and resolved efficiently. Acting as the “face of IT,” you will ...

businesses operate by delivering smarter and more efficient systems. Due to a large-scale digital transformation, they are keen to appoint an Application Support Analyst (Service Desk) paying a salary range up to £45,000 with a hybrid working model from the Warwick offices. Application Support Analyst (Service Desk): Duties Up to 2nd line support experience Monitor tickets, improve data quality, chase updates Document and implement processes Interest/Knowledge of automation ITSM knowledge (incident, problem, change management) External client support - Essential Manage and resolve client facing support tickets Triage issues, investigate and understand ...

Service Desk Analyst (Tier 1/Tier 2) - York Contract – Inside IR35 (Paying up to £200 per day depending on experience - chance to go perm if wanted) We’re currently recruiting for IT Service Desk Analysts (Tier 1 & Tier 2) to join a busy, fast … multi-site environment and acting as a key part of the IT support team. The Role: You’ll be part of a central Service Desk, acting as the first point of contact for IT incidents and requests , ensuring users receive a high level of support and communication ...

contribute to a team that is constantly striving to be La Référence. ARE YOU THE PERSON WE ARE LOOKING FOR? The role of Service Desk Analyst is to provide first level IT support to all Routeco staff across all sites and locations.The primary task is that … providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives and procedures.The position also demands some work outside of the support scope including daily operational duties, supporting Infrastructure ...

Service Desk Analyst - Leeds (100% onsite, 5 days a week) - £25,000 – £35,000 + up to 20% bonus The Opportunity We’re looking for an enthusiastic and driven Service Desk Analyst to join a fast-paced IT support team based in Leeds. This … Doing Providing 1st and 2nd line support to end users across the business Handling 20–40 tickets per day in a busy service desk environment Troubleshooting issues across hardware, software, and network access Supporting users with: Windows and Mac OS Office 365 Active Directory VPN connectivity Mobile devices ...

Service Desk Third Party Analyst (6 Month FTC) Hybrid – Reading (3 days per week in office - non-negotiable) We’re looking for a Service Desk Third Party Analyst to join our ICT Services team on a 6-month fixed term contract . This … great opportunity to work in a fast-paced, customer-focused environment, supporting third-party services, vendors, and service desk operations. What you’ll be doing You’ll act as a central point of coordination between customers, internal teams, and external suppliers, ensuring incidents and requests are managed from ...

Service Desk Analyst Are you an IT support professional who thrives on solving problems and delivering exceptional customer service? We are working with a well-established organisation looking for a Service Desk Analyst to join their IT Service Delivery team. This … Active Directory, VPNs, mobile devices, and CRM systems Ensuring excellent communication and regular updates to end users What we’re looking for: Strong customer service and communication skills Experience working in a service desk or IT support environment Familiarity with ITIL processes A proactive and positive attitude ...

Service Desk Analyst (1 line) Up to £33,000 plus excellent benefits Central Milton Keynes, office based. Working Hours: Rotation of 8am-4pm, 10pm-6pm and 2pm-10pm As First Line Service Desk Analyst, you will be part of our clients UK Technical Services … Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies within contracted SLA's. This role Is heavily focused on SLA's and ticket management. We're looking for someone who is able to build strong rapport ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £35,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line … support on an IT Service Desk to become a service desk lead mentoring one member of the team. Management or team lead experience is not required as they are happy to train you up in this, but you will need to have the desire and aptitude ...

Service Desk Analyst - 24/7 Shift Rota This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. Service Desk Analyst tasks and responsibilities … will include: Ensuring tickets are resolved in accordance with service level agreements (SLAs) Always providing excellent customer service, striving to exceed client and business expectations Liaising with other internal departments and external partners to resolve tickets when required On occasion, assisting the Helpdesk Scheduling Assistant with scheduling Field ...

Service Desk Analyst - Caerphilly - £24,785 + benefits We're working with a growing organisation looking to appoint an Service Desk Analyst to join their Cardiff-based support team. This role will see you providing 1st line technical support to users across a global … business, supporting Microsoft 365 environments, troubleshooting hardware and software issues, and ensuring excellent customer service across the IT function. You'll be joining a collaborative IT team with exposure to a wide range of technologies and the opportunity to develop your technical skills further. Key Responsibilities Provide 1st line ...

Solve problems. Support people. Power great service.Be our next 1st Line Support Analyst! Were looking for a customer-focused 1st Line Support Analyst to join our Service Desk team. Youll be the first point of contact for IT support , helping users resolve issues quickly and keeping … helping people, and learning new technology . Youll diagnose and resolve a wide range of technical issues while delivering an excellent customer experience. Our Service Desk supports customers 24/7 , but this role operates on a 19:0007:00 4 days on, 4 days off shift pattern ...

Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a member of the Group Digital Service, within the Information Technology (IT) function. Working as one service, to minimise the impact of IT services affecting service users and on patient … care, support services and management by: Providing first-line single point of contact for IT service users, dealing with technical issues and requests as required through to resolution. Resolving maximum number of incidents, at first contact, within agreed timescales in line with service agreements. Where relevant, escalation calls ...

Service Desk Analyst Location: Bootle, Liverpool - Office based Job type: Full time, Permanent Hours: 37.5 hours per week, Monday-Friday (08:00-17:00) Ref: 2291 Telent is looking for an IT Service Desk Analyst to join our Network Services team in Bootle, Liverpool … part of our Managed Service Operations Delivery team. This telephone-based, office-based role that involves logging IT/ICT related i... LFWQ1_UKTJ ...

recruiting a Service Desk Analyst to support our Service Desk in Belfast. You will provide the first line of support for incident investigation and resolution for customers. Please note that this is a hybrid role however the first 3 months whilst in training will … required to work up to 3 days per week in the office. What we are looking for: Previous experience of working on a Service Desk is essential for this role Excellent verbal and written communication skills Experience of call logging software e.g., Remedy Knowledge of Windows Desktop operating ...

recruiting a Service Desk Analyst to support our Service Desk in Belfast. You will provide the first line of support for incident investigation and resolution for customers. Please note that this is a hybrid role however the first 3 months whilst in training will … required to work up to 3 days per week in the office. What we are looking for: Previous experience of working on a Service Desk is essential for this role Excellent verbal and written communication skills Experience of call logging software e.g., Remedy Knowledge of Windows Desktop operating ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £35,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line … support on an IT Service Desk to become a service desk lead mentoring one member of the team click apply for full job details ...