1 to 25 of 33 Permanent Service Desk Analyst Jobs in the UK

Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer

Hiring Organisation
Pro-Connexions
Location
Manchester, M16, United Kingdom
Employment Type
Permanent
Senior Service Desk Specialist Reference: PC0726-3M Salary: £30,000 – £32,000 + Skill Development, Career Progression & Benefits Location: Manchester, M16 Working Pattern: Monday – Friday Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer – Based in Manchester- Mon – Fri, needed … provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune ...

IT Service Desk Analyst

Hiring Organisation
Not For Profit People
Location
United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Service Desk Analyst Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference? We're looking for an enthusiastic IT Service Desk Analyst … minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: 6852 IT Service Desk Analyst Location: Cardiff/Hybrid Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Contract: Permanent Salary: £26.684.48 per annum Closing ...

IT Service Desk Analyst

Hiring Organisation
NFP People
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Service Desk Analyst Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference We're looking for an enthusiastic IT Service Desk Analyst … minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: 6852 IT Service Desk Analyst Location: Cardiff/Hybrid Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Contract: Permanent Salary: £26.684.48 per annum Closing ...

IT Service Desk Analyst

Hiring Organisation
NFP People LTD
Location
Old St. Mellons, Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£26,684 per annum
Service Desk Analyst Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference We’re looking for an enthusiastic IT Service Desk Analyst … minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: 6852 IT Service Desk Analyst Location: Cardiff/Hybrid Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Contract: Permanent Salary: £26.684.48 per annum Closing ...

Junior Service Desk Analyst

Hiring Organisation
Context Recruitment Limited
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £30,000 per annum
Junior Service Desk Analyst London £27,000 - £30,000 PA A well-established and highly regarded IT Managed Service Provider is looking to recruit a Junior Service Desk Analyst to join its friendly and supportive Service Desk team. This … relevant qualifications, or someone with basic IT knowledge or exposure looking to begin a career in IT support. Equally, candidates from a strong customer service background with a genuine passion for technology are encouraged to apply. Working within a close-knit MSP environment, you'll receive hands-on training ...

Junior IT Service Desk Analyst

Hiring Organisation
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Location
317 Regent Point, NE3 3HD, United Kingdom
Salary
£25760.00 to £27476.00
summary An exciting opportunity has arisen at The Newcastle upon Tyne Hospitals Foundation Trust for Junior IT Service Desk Analyst. The successful candidate will join an enthusiastic team reporting directly to the IT Service Desk Team Leader. PREVIOUS APPLICANTS NEED NOT APPLY Interview Date: 17 August … vacancy. Shortlisted candidates will be required to attend a face to face interview Candidates will require to be flexible with working pattern to meet service needs. NO AGENCIES PLEASE Main duties of the job The post holder will be required to work as part of a proactive team ...

Service Desk Analyst

Hiring Organisation
Ricoh
Location
Warrington, Cheshire, United Kingdom
Employment Type
Permanent
Service Desk Analyst About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes’ World’s Best Employers … supported, and your work feels meaningful, you will feel at home at Ricoh. What you will be doing We are looking for an analyst to provide a single point of contact for the Service Desk, providing first line diagnosis, resolution and functional escalation of incidents and service ...

Service Desk Analyst

Hiring Organisation
Yolk Recruitment
Location
Somerset, United Kingdom
Employment Type
Permanent
Service Desk Analyst Somerset | On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative … team providing technical support across the business, resolving incidents and service requests while ensuring excellent customer service and adherence to SLAs. This role would suit someone with previous IT Service Desk or Desktop Support experience, or someone with a strong IT foundation looking to develop their ...

Service Desk Analyst

Hiring Organisation
Required IT
Location
Bristol, Avon, England, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £30,000 per annum
Service Desk Analyst The Opportunity We're looking for a customer-focused Service Desk Analyst to join a busy and collaborative IT team, providing high-quality technical support across a diverse technology environment. This is an excellent opportunity for someone who enjoys solving technical … issues, delivering exceptional customer service, and working within a structured IT Service Management (ITSM) environment. This is a hybrid role requiring the successful candidate to work 2–3 days per week from our client's office in Bristol , with the remaining time working remotely or from other agreed ...

IT Service Desk Analyst

Hiring Organisation
PHS Group Limited
Location
Caerphilly, Mid Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Service Desk Experts - we’re looking for you! IT Service Desk Analyst Caerphilly Head Office £26,666.64 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking … Group – the leading Hygiene Services provider in the UK. We’re looking for the right person to join us as an IT Service Desk Analyst and it’s a role you will enjoy.This role is ideal for you if you are technically minded and like to help ...

Service Desk Analyst

Hiring Organisation
Pro-Connexions
Location
Manchester, M16, United Kingdom
Employment Type
Permanent
Salary
£25000 - £26200/annum £25-£26.200 + Skill development & Ca
Location: Manchester, M16 1stLine Support/Service Desk Analyst/IT Support – Based in Manchester- Mon – Fri needed to provide end user support, hybrid currently, but as this role is suited to someone who would like to learn skills and progress their career, there will … business need for you to attend the office more often than not so we can support your learning!. As 1st Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active ...

Service Desk Analyst

Hiring Organisation
Armstrong Knight
Location
Shoreditch, London, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
Service Desk Analyst Location: Shoreditch, London Salary: Competitive + Benefits Join one of London's most entrepreneurial and fast-growing property businesses We're recruiting on behalf of a highly successful, privately owned real estate and construction group with an impressive and diverse portfolio spanning commercial property … support to users across a variety of business functions while gaining exposure to a broad range of technologies and projects. The Role As a Service Desk Analyst, you'll be the first point of contact for IT support, ensuring colleagues receive a responsive, professional and customer-focused ...

Service Desk Analyst

Hiring Organisation
Gloucestershire Health and Care NHS Foundation Trust
Location
Brockworth, Glos, GL3 4AW, United Kingdom
Salary
£28392.00 to £31157.00
planning, projects, and programme management for all Digital and supporting functions. This role forms part of the IT Operations Team within the wider Digital Service as part of the IT and Clinical Systems Service Desk managing day-to-day operations providing a high-quality IT Service … contact for all staff within GHC. Support is provided in person, over the phone, and through various communication channels including email, the ITSM self-service portal, and remote access tools. The role will have a focus on supporting colleagues as the organisation migrates from a local Microsoft 365 email ...

Service Desk Analyst

Hiring Organisation
Sellick Partnership
Location
County Durham, United Kingdom
Employment Type
Permanent
Salary
£28000 - £30000/annum
Service Desk Analyst Location: County Durham Salary: Up to £30k Working Pattern: 4 Day week, 8am - 6pm Office Attendance: Hybrid working, occasional travel to other site We are recruiting for an experienced ICT Service Desk Analyst to join a growing Technology Services team. This … exciting opportunity to support a modern IT environment, providing high-quality 1st and 2nd line technical support while contributing to digital transformation and continuous service improvement. Working as part of a collaborative IT team, you'll be responsible for supporting end users across a broad range of technologies, resolving ...

IT Service Desk Analyst - Birmingham

Hiring Organisation
Circle Recruitment
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £30,000 per annum
Service Desk Analyst - Birmingham Service Desk Analyst/1st Line IT Support Analyst with strong experience in Office 365, Windows 11 & in an IT helpdesk/IT support role is required by a company in Birmingham. In this role, you will … + benefits. To apply press apply now or send your CV to matthew . leach @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1st Line/Birmingham Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral ...

2nd Line Service Desk Analyst

Hiring Organisation
Fawkes & Reece London
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 28,000 - 31,000 Annual
Line Service Desk Analyst Role Full-time, permanent position Location: 5 days a week in Birmingham Need to have construction experience Main Responsibilities Field incoming service desk incidents and requests: Act as a contact for the internal customers receiving IT incidents and requests through calls … emails, portal and walk-ins. Receive, log, and manage to resolution, all incidents and requests within the IT Service Management platform. Maintain our asset management database, tracking changes accordingly. Provide a high-level of customer service and adhere to service management principles and processes (ITIL). ...

Service Desk Analyst

Hiring Organisation
Leidos Innovations UK Limited
Location
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£45,000
Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving … partner to the Incident and Service Delivery Managers, you will be responsible for maintaining the integrity of all records within the ManageEngine ITSM system while bridging the gap between technical teams and non-technical stakeholders. By translating complex business requirements into technical solutions and collaborating closely with 2nd Line ...

Service Desk Analyst, Strictly Legal IT / Law Firm Background, Part Remote

Hiring Organisation
Carrington Recruitment Solutions Ltd
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£34,000 - £38,000 per annum, Negotiable
Service Desk Analyst, IT Support Engineer, Legal IT, Law Firm. ITIL, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT Support Analyst required to work for a Law Firm based in the City of London. The set up is 50% in the office … heavily rewarded for the little work involved. Trust us, it is a great deal. You MUST have experience of working on a Service Desk for a Law firm or a Professional Services firm, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack ...

Hybrid Service Desk Analyst AV Division

Hiring Organisation
Clarify Consultancy Ltd
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with … passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. Youll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. Youll work ...

1st Line Service Desk Analyst

Hiring Organisation
Fawkes & Reece London
Location
City, London, United Kingdom
Employment Type
Permanent
Salary
GBP 22,000 - 26,000 Annual
Line Service Desk Analyst Role Full-time, permanent role Location: 5 days in Canary Wharf Need to have construction experience Main Responsibilities Field incoming service desk incidents and requests: Act as a contact for the internal customers receiving IT incidents and requests through calls, emails … portal and walk-ins Receive, log, and manage incidents and requests within the IT Service Management platform Assist maintenance of our asset management database, tracking changes accordingly Provide a high-level of customer service and adhere to service management principles and processes (ITIL) Resolve IT service ...

Service Desk Analyst

Hiring Organisation
Leidos Innovations UK Limited
Location
Huntingdon, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 Annual
Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving … partner to the Incident and Service Delivery Managers, you will be responsible for maintaining th click apply for full job details ...

Service Desk Analyst

Hiring Organisation
JCDecaux
Location
Trafford, United Kingdom
Employment Type
Full Time
largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Purpose & Impact Within JCDecaux UK the role of Service Desk Analyst (SDAN) provides both 1st and 2nd line hardware and software customer focused support to end users at all levels … organisation. The position sits within the Service Desk team, part of the Service Delivery function and, reports to the Service Desk Team Leader (SDTL). JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived ...

Service Desk Analyst

Hiring Organisation
rthirteen recruitment
Location
Norwich, Norfolk, England, United Kingdom
Employment Type
Full-Time
Salary
£26,000 per annum
Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team. This is an excellent opportunity for someone looking to develop their career within software and technology support, joining a collaborative environment where customer service … cutting-edge technologies and projects The Day to Day Providing first-line remote support to software users and clients. Logging and managing incidents and service requests via the ticketing system. Investigating and troubleshooting technical issues using internal and external resources. Prioritising support tickets based on urgency and impact. Escalating ...

Service Desk Analyst

Hiring Organisation
Church of England
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Service Desk Analyst is a key role within the Technology function, acting as the first and second line of support for end users across the organisation. The role is focused on delivering a high quality, customer centric support service aligned to ITIL best practice, ensuring incidents … service requests are resolved efficiently, within agreed Service Level Agreements (SLAs), and with minimal disruption to business services. The post holder will play an active part in incident, request, problem and change enablement processes, working collaboratively with internal teams and third party suppliers to restore service quickly ...

First Line IT Service Desk Analyst

Hiring Organisation
Key Recruitment Limited
Location
Waterlooville, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP 28,000 Annual
First Line IT Service Desk Analyst Waterlooville Permanent Full Time Hybrid 28,000 Role Overview Provide first-line technical support to users by resolving IT incidents and service requests, delivering excellent customer service, and ensuring issues are managed efficiently from initial contact through to resolution … first point of contact for IT support, providing professional and customer-focused assistance. Log, prioritise, troubleshoot and resolve first-line incidents and service requests. Maintain accurate records within the IT service management system and keep users informed throughout the support process. Escalate complex issues to senior technical teams ...