1 to 25 of 40 Permanent Service Desk Analyst Jobs in the UK

have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Senior Service Desk Analyst provides senior technical and operational capability within the Service Desk Operations function, supporting customers across a range … full ownership of assigned Incidents and Requests, including more complex or sensitive issues, ensuring they are investigated, progressed, resolved or escalated appropriately. The Senior Service Desk Analyst is expected to bring strong technical knowledge, sound judgement and a consistent focus on service quality and customer outcomes. ...

Service Desk Analyst Rate: £300 per day, inside IR35 (umbrella) Location: London Contract: Initial 3-month contract (likely to extend to 6 months) Working pattern: Fully on-site, 5 days per week Overview of the Service Desk Analyst role Sellick Partnership is currently supporting … organisation with the recruitment of an experienced Service Desk Analyst on an interim basis. This is an excellent opportunity for a customer-focused IT support professional to join a busy Service Desk environment, providing high-quality technical support to users across the organisation. The successful ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills … full driving licence. If youve also worked in the following roles, wed also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Desktop Support Engineer SALARY ...

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with … delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests through to resolution. Working closely with internal Infrastructure teams, third-party suppliers & international IT colleagues, you will provide responsive and effective IT Support ...

Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where youll play a key role … supporting and guiding a high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, youll combine hands ...

line Service Desk Analyst – Offering a great opportunity to convert to Cloud Support! –– Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged and not a Siloed … environment? Successful 1st-2nd line Service Desk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware/software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will consider candidates with on Prem experience that wants to convert to the Cloud ...

title: L1 Service Desk Analyst Location: Livingston Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology … helping people? As an L1 Service Desk Analyst in Livingston, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish/At XMA, our people are at the heart of everything we do. ...

Join OneAdvanced The Senior Service Desk Analyst provides high-quality technical support to customers and end users while acting as a senior point of escalation within the Service Desk. The role combines hands-on technical troubleshooting with greater responsibility for incident ownership, service quality … through to resolution and ensure customers receive clear, professional and proactive communication throughout their support experience. This is an ideal role for an experienced Service Desk Analyst who wants to develop their technical capability, take on greater responsibility and progress towards technical specialist or leadership opportunities. What ...

About The Role IT Service Desk Experts - were looking for you! IT Service Desk Analyst Caerphilly Head Office £26,666.64 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like ...

solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUS US Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands‐on role supporting both internal systems and our managed customers, while helping to drive technical excellence across ...

Description \n Job Title: Service Desk Analyst \n Location: Chester UK (Hybrid) \n Employment type: Contract Inside Ir35 \n JD for the role: \n Note: The client is looking for someone who can speak both English and German fluently. \n Essential Duties and Responsibilities \n Work … part of the Shift system on the IT Service Desk \n Receives and handles requests for service, following agreed procedures. \n 1st line support: troubleshooting of IT related problems \n Promptly allocates calls as appropriate. \n Logs incidents and service requests and maintains relevant records ...

Service Desk Analyst Location: Poole – 4 days per week on site Salary: Up to £35,000 per annum We're looking for a proactive and customer-focused Service Desk Analyst to join a growing technology business specialising in software solutions. This is a varied … role where you'll help maintain high service standards, manage customer issues and work closely with internal technical and project teams to continually improve service delivery. Key Responsibilities Manage and drive problem records through to resolution. Monitor service performance, system capacity and trends. Produce and present customer ...

Incident/Service Desk Analyst x4 - Inverness Inverness (onsite 5 days per week) Up to £32,000 + shift allowance Shift Pattern: 4 nights on, 4 nights off, 4 days on, 4 days off. We are seeking an experienced Service Desk Analyst to join … oversight and incident coordination across critical services. You will be responsible for monitoring operational alerts, coordinating technical teams and suppliers, managing escalations, and ensuring service disruptions are effectively prioritised and resolved. You will play a key role in maintaining service availability while providing clear communication to stakeholders throughout ...

second year running and so, we are happy to consider flexible working opportunities to help you balance your work and home life. Team: IT - Service Desk Location: London Role overview Introduction to the team: The Service Desk 2nd Line Analyst is an integral part … Operations team, reporting to the Service Delivery Manager, with guidance provided by a Team Leader. Our IT Operations team is a friendly and diverse group encompassing Service Delivery Management, Infrastructure, Solutions Architecture, and Security Architecture, spanning multiple locations across the UK. You'll find your work with ...

Full Time vacancy that will close in 10 days at 23:59 GMT . The Vacancy An exciting opportunity has arisen for a Senior Service Desk Analyst to join our Technology and Change team based in Newcastle upon Tyne. This is an interesting and varied role, with … involved in some exciting IT projects and you'll be empowered to bring your own ideas and improvements to the team. Our IT Service Desk is the central point of contact for all IT related incidents, service requests and issue resolution. Reporting into our Service Desk ...

Description: Service Desk Analyst Contract – Permanent Location: New Victoria Hospital KT2 7EG Working hours: 37.5 hours per week; Shift pattern: 7.5 hour shifts between 7am – 8pm plus on call rota. Salary: Up to £40,000 per annum We make health happen. At Bupa, we’re passionate about … from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way. As a Service Desk Analyst, you will Assist with the IT operations, Desktop/Network support and implementing new systems/technologies. Provide a customer ...

Description: Service Desk Analyst Contract - Permanent Location: New Victoria Hospital KT2 7EG Working hours: 37.5 hours per week Shift pattern: 7.5 hour shifts between 7am - 8pm plus on call rota. Salary: Up to £40,000 per annum We make health happen. At Bupa, we're passionate about … from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. As a Service Desk Analyst , you will Assist with the IT operations, Desktop/Network support and implementing new systems/technologies. Provide a customer ...

experienced IT support professional ready to take the next step? Join us as an ICT Senior Service Desk Analyst! You'll support our Service Desk Team Leader to drive continual improvement, provide expert first-line (and some second-line) support and troubleshooting, and help deliver … strong troubleshooting skills across hardware, software and network issues Taking ownership of requests, planning and prioritising your workload, accurately recording information in our IT Service Management Tool (HaloITSM), and creating and managing change management requests Keeping customers informed of progress, providing advice and guidance, meeting performance targets, and producing ...

Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head … process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share ...

Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where you'll play a key role … supporting and guiding a high-performing support team delivering exceptional IT service across a global organisation click apply for full job details ...

summary We are looking to recruit an enthusiastic IT professional to join our IT Service Desk. The role provides first line IT support to the trust of all aspects of computing, including PC's, Laptops, Mobile phones etc. Excellent communication skills and a customer focus are also key attributes … this particular role. Main duties of the job To provide a first line of contact for dealing with customer queries received by the service desk. To ensure accurate and timely recording of the Trust's logging system and to assign the call to the appropriate specialist or group. ...

Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team … building a new team of Service Desk Analysts to initially provide 1st Level support to one of Sopra Steria's public sector clients. The type of queries you will be taking care of could be anything from resetting passwords, processing access requests as well as more technical issues ...

About The Role IT Service Desk Experts - we're looking for you! IT Service Desk Analyst Caerphilly Head Office £26,666.64 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills ...

Bupa is seeking a Service Desk Analyst to support IT operations at New Victoria Hospital in the United Kingdom. The role covers desktop, software and network support, with an on-call rota and a 37.5-hour week. You will help maintain IT infrastructure, backups, and security, while … providing a customer-focused service to hospital staff across departments. Prior IT service desk experience and strong communication skills are essential. #J-18808-Ljbffr ...