1 to 25 of 40 Permanent Service Desk Analyst Jobs in the UK

Service Desk Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Service Desk Analyst Exemplar Health Care Support Centre,Sheffield … Position :IT Service Desk Analyst (1st line) Location : 17 Europa View, Sheffield, S9 1XH Contract type :Permanent, full time Rate : £27,182 per annum This is an exciting opportunity to join our IT Department and play a key role in delivering IT support across our rapidly growing ...

Service Desk Analyst Shifts operating between 8am-6pm We are looking for a proactive and customer-focused IT Service Desk Analyst to join their IT Service Desk team. You will play a key role in supporting business operations by delivering high-quality … technical support, fulfilling IT service requests, and contributing to a range of technical and business projects. This is an excellent opportunity for an experienced IT support professional who enjoys working in a fast-paced environment, managing priorities effectively, and helping to drive continuous improvement across IT services. Key Responsibilities ...

summary The Digital Services department has a culture of service improvement where an agile and responsive Digital Service function holds a mature dialogue as a partner with internal and external stakeholders. The department enables an organisation where staff have the right information tools to do their roles … information citizens in a connected community.The Digital Services function supports all internal, clinical and corporate needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change). ...

Service Desk Analyst Location: Belfast Salary: £28,000 - £30,000 Type: Permanent We are working with a well-established Belfast-based organisation seeking a Service Desk Analyst to join their internal IT team. This is an excellent opportunity for an IT support professional looking … develop their career in a structured service desk environment supporting a wide range of users and technologies. The Role You will be responsible for providing 1st and 2nd line IT support, ensuring incidents and service requests are resolved efficiently while maintaining high service standards across ...

Junior Service Desk Analyst - Hybrid Our client is urgently looking for a Junior Service Desk Analyst to join their team based in Slough, on a 12 Month FTC basis, with a view to extend. Please note, the role is hybrid, with 2 days … brilliant benefits package including annual leave, eyecare vouchers, hybrid working, private healthcare, a great learning environment and opportunity and many more perks! Junior Service Desk Analyst - Key Skills: Experience of work on a Service Desk Database management experience, particularly SQL Server Customer-facing experience ...

Service Desk Analyst Location: Belfast Duration: Permanent, Full Time Salary: £30k per annum REED Technology are delighted to represent an excellent retail organisation who due to growth are seeking to add an additional service desk team member to their team. This busy and diverse … department is looking for a Service Desk Analyst who will be responsible for Desktop support in a busy Service Desk supporting approx. 1000 staff across 20 locations. My client is seeking a motivated and ambitious individual, who understands the importance of providing high level ...

Service Desk Analyst Location: Belfast Duration: Permanent, Full Time Salary: £30k per annum REED Technology are delighted to represent an excellent retail organisation who due to growth are seeking to add an additional service desk team member to their team. This busy and diverse … department is looking for a Service Desk Analyst who will be responsible for Desktop support in a busy Service Desk supporting approx. 1000 staff across 20 locations. My client is seeking a motivated and ambitious individual, who understands the importance of providing high level ...

1stLine Support/Service Desk Analyst/IT Support – Based in Wakefield- Mon – Fri needed to provide end user support, hybrid currently. You must be eligible to become SC Cleared and want to progress your skill set and career! . As 1st Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1stLine Support/Service Desk Analyst/IT Support ...

Service Desk Analyst (x2) Newcastle upon Tyne (Hybrid Working) Excellent Career Development | Hands-on Project Exposure We’re looking for two Service Desk Analysts to join a friendly, forward-thinking IT team based at our Head Office on Newcastle Business Park. This isn’t your … typical “ticket-only” support role — while you’ll play a key part in day-to-day service desk operations, you’ll also gain valuable exposure to a wide range of IT projects and initiatives across the business. If you’re someone who wants to move beyond routine ...

Service Desk Analyst - Leeds (100% onsite, 5 days a week) - £25,000 – £35,000 + up to 20% bonus The Opportunity We’re looking for an enthusiastic and driven Service Desk Analyst to join a fast-paced IT support team based in Leeds. This … Doing Providing 1st and 2nd line support to end users across the business Handling 20–40 tickets per day in a busy service desk environment Troubleshooting issues across hardware, software, and network access Supporting users with: Windows and Mac OS Office 365 Active Directory VPN connectivity Mobile devices ...

well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a solutions driven Service Desk Analyst to join our high-performing team based at our Birmingham Business Park HQ. This role is pivotal in delivering … support provide 2nd and 3rd line support within the Service/Helpdesk team to all IT, Communications and Freight related systems, ensuring processes and procedures are followed correctly and user requests are dealt with efficiently and effectively. The department works in an ITIL based service desk environment ...

Service Desk Analyst Location: Bedwas, Caerphilly Salary: up to £35,000 per annum About us CheckFire – serving the fire trade since 1975. With 50 years’ experience in the Fire Safety, nobody knows the trade better. We have established a proven track record of excellence and have earned … dependable service. As the market leader in the Fire Trade, we offer an unparalleled level of capability and reliability. Our stocks are enormous, our service is personal, and our promises are genuine. About the Role The IT Service Desk Analyst is the first point of contact ...

Service Desk Analyst Location: Bedwas, Caerphilly Salary: up to £35,000 per annum About us CheckFire – serving the fire trade since 1975. With 50 years’ experience in the Fire Safety, nobody knows the trade better. We have established a proven track record of excellence and have earned … dependable service. As the market leader in the Fire Trade, we offer an unparalleled level of capability and reliability. Our stocks are enormous, our service is personal, and our promises are genuine. About the Role The IT Service Desk Analyst is the first point of contact ...

Service Desk Third Party Analyst (6 Month FTC) Hybrid – Reading (3 days per week in office - non-negotiable) We’re looking for a Service Desk Third Party Analyst to join our ICT Services team on a 6-month fixed term contract . This … great opportunity to work in a fast-paced, customer-focused environment, supporting third-party services, vendors, and service desk operations. What you’ll be doing You’ll act as a central point of coordination between customers, internal teams, and external suppliers, ensuring incidents and requests are managed from ...

global Insurance firm are looking to expand their team in London. Our client is currently looking for an Service Desk Analyst with a background in either insurance or financial services to realize their own vision on how Application Support should be done this is about bringing unique … ideas to the table, not working to a specification. There is no better time for an ambitious Service Desk Analyst to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better ...

Service Desk Analyst (1 line) Up to £33,000 plus excellent benefits Central Milton Keynes, office based. Working Hours: Rotation of 8am-4pm, 10pm-6pm and 2pm-10pm As First Line Service Desk Analyst, you will be part of our clients UK Technical Services … Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies within contracted SLA's. This role Is heavily focused on SLA's and ticket management. We're looking for someone who is able to build strong rapport ...

Service Desk Analyst (L1.5 Support) 💰 £100-£120/day (Inside IR35) |📍 Crawley, UK (5 days onsite) 📅 6 months (Extension Highly Likely) Our client, a top global organization, is looking for Service Desk Analysts to join a fast-paced IT support environment, providing first-line …/L1.5) support across a 24/7 service desk. This is a hands-on, user-facing role where you’ll act as the first point of contact for IT incidents and service requests, ensuring issues are resolved efficiently while maintaining a high level of customer service. What ...

Service Desk Analyst - 24/7 Shift Rota This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. Service Desk Analyst tasks and responsibilities … will include: Ensuring tickets are resolved in accordance with service level agreements (SLAs) Always providing excellent customer service, striving to exceed client and business expectations Liaising with other internal departments and external partners to resolve tickets when required On occasion, assisting the Helpdesk Scheduling Assistant with scheduling Field ...

Service Desk Analyst - Caerphilly - £24,785 + benefits We're working with a growing organisation looking to appoint an Service Desk Analyst to join their Cardiff-based support team. This role will see you providing 1st line technical support to users across a global … business, supporting Microsoft 365 environments, troubleshooting hardware and software issues, and ensuring excellent customer service across the IT function. You'll be joining a collaborative IT team with exposure to a wide range of technologies and the opportunity to develop your technical skills further. Key Responsibilities Provide 1st line ...

Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a member of the Group Digital Service, within the Information Technology (IT) function. Working as one service, to minimise the impact of IT services affecting service users and on patient … care, support services and management by: Providing first-line single point of contact for IT service users, dealing with technical issues and requests as required through to resolution. Resolving maximum number of incidents, at first contact, within agreed timescales in line with service agreements. Where relevant, escalation calls ...

Service Desk Analyst Full Time Permanent Up to £35,000 per annum We are currently recruiting for an IT Service Desk Analyst on behalf of a growing organisation looking to strengthen its internal IT support team. This is an excellent opportunity for someone with … previous helpdesk or IT support experience who enjoys delivering first-class customer service and resolving technical issues in a fast-paced environment. The Role As the first point of contact for IT-related issues, you will provide first-line support across hardware, software, Microsoft 365, and basic networking. ...

established and growing UK business is looking for a Service Desk Analyst to join its internal IT team based in Milton Keynes. This is an excellent opportunity for someone with IT support or service desk experience who enjoys solving problems, supporting users, and working across … support, cyber security initiatives, device deployment, and continuous improvement projects. RESPONSIBILITIES Provide 1st line IT support to internal users Log and manage incidents and service requests Support Windows desktops, laptops, Microsoft 365, and Active Directory Configure hardware and equipment for new starters Support networking, VPN, wireless access, and mobile ...

Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team. This is an excellent opportunity for someone looking to develop their career within software and technology support, joining a collaborative environment where customer service … cutting-edge technologies and projects The Day to Day Providing first-line remote support to software users and clients. Logging and managing incidents and service requests via the ticketing system. Investigating and troubleshooting technical issues using internal and external resources. Prioritising support tickets based on urgency and impact. Escalating ...

client is seeking a Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich, offering a salary of £30,000. This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests are resolved efficiently while maintaining high service standards and contributing to continuous improvement. Service Delivery & Support * Act as the first point of contact for all IT incidents and service requests via phone, email, and ticketing system. * Log, categorise, and prioritise tickets in line with agreed ...

Exciting opportunity for the role of Service Desk, Request Managment Analyst Location: Warrington, UK Contract Duration: 6 Months IR35 Status: Inside IR35 Clearance Required: SC Cleared (Essential) Shift Pattern: 24x7x365 rotational shifts including weekends and nights Role Overview The IT Service Desk and Request Management … Analyst will act as the first point of contact for technical support across applications, systems, hardware, and infrastructure services. The role involves troubleshooting, incident management, request handling, escalation management, SLA adherence, and customer support within a fast-paced enterprise environment. Essential Skills & Experience Active SC Clearance Previous Service ...