1 to 25 of 66 Permanent Service Desk Analyst Jobs in the UK

Senior Service Desk Specialist Reference: PC0126-1M2 Salary: £30,000 – £32,000 + Skill Development, Career Progression & Benefits Location: Manchester, M16 Working Pattern: Monday – Friday | Hybrid Role New Year. New Career. Lead People. Deliver Excellence. Are you an experienced Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer who thrives in a people-focused leadership role , enjoys coaching and mentoring , and still loves being hands-on technically? We’re looking for someone who can balance technical expertise with soft management skills , acting as a role model on the Service ...

Service Desk Analyst - Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in Saffron Walden, Essex . Applicants must have a full UK driving licence, access to their own transport, and be able … daily , as occasional travel to branch locations will be required. This is an entry-level opportunity into IT, ideal for someone with strong customer service skills and a keen interest in technology. Why Saffron Building Society: At Saffron Building Society, we believe happiness comes from within - including Money Happiness. ...

SERVICE DESK ANALYST x2 - HEALTH CARE - ESSEX Service Desk Analyst x2 - Healthcare - Essex Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require x2 talented Service Desk Analysts … help them provide 1st class service in supporting their extensive user base (cx15,000 users across x250 sites) Your role will involve: Ensure that all customers are provided with the level of help they require Monitor trends on the Service Desk and provide support to those areas ...

Role Details Job Title Service Desk Analyst Division Customer Services Service Desk Job Location Harrogate Reports To Service Desk and Incident Management Lead Please note, this position is based onsite in our offices in Harrogate, North Yorkshire so only applicants within commutable distance … management processes during critical or major events. Working as part of a dedicated team and with a passion for providing and promoting outstanding customer service at all times, the Service Desk Analyst will be the first point of contact for all our customers requiring anything from ...

Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk Analyst you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering ...

Service Desk Analyst – Hybrid Our client is urgently looking for an experienced Service Desk Analyst to join their team based near Epsom, on a permanent basis. Please note, the role is on-site 3 days per week. Ideally you will have experience solving … + contribution), discretionary bonus, onsite parking, gym, café and restaurant, private medical, life assurance, income protection, various car scheme and many, many more perks! Service Desk Analyst – Key Skills: 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer ...

Service Desk Analyst - £31k - Hybrid Work About the Role We are seeking a customer-focused Service Desk Analyst to provide high-quality IT support to both head office and remote/site-based staff. You will play a key role in ensuring IT services … delivered efficiently, professionally, and in line with agreed service levels and defined processes. This is an excellent opportunity for an experienced Service Desk professional who thrives in a fast-paced environment and enjoys solving technical problems while delivering outstanding customer service. Key Responsibilities Record, prioritise, and manage ...

Service Desk Analyst - Bristol This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to over 400 employees. This is a busy and varied role providing … technical support on a variety of systems, answering support queries either onsite or via phone or email. In order to be considered for this Service Desk Analyst role we are looking for most of the following experience: Previous experience of working on an IT Service Desk ...

Apprentice Junior IT Service Desk Analyst – Gateshead Are you passionate about computers and interested in a career in IT? Join our hands-on and supportive IT department! Our friendly, highly experienced IT team are looking for an Apprentice Junior IT Service Desk Analyst, who is technically minded and aspires to develop a career within the IT sector. As an Apprentice Junior IT Services Desk Analyst, you will be providing first line support for internal IT issue and queries, and troubleshooting issues with laptops, desktops and mobile devices. No experience necessary ...

Apprentice Junior IT Service Desk Analyst – Gateshead Are you passionate about computers and interested in a career in IT? Join our hands-on and supportive IT department! Our friendly, highly experienced IT team are looking for an Apprentice Junior IT Service Desk Analyst , who is technically minded and aspires to develop a career within the IT sector. As an Apprentice Junior IT Services Desk Analyst, you will be providing first line support for internal IT issue and queries, and troubleshooting issues with laptops, desktops and mobile devices. No experience necessary ...

developing unique 'hybrid' web and voice customer journeys, in addition to expanding our range of products. By combining smart technology with world class human service, we help match small business customers with the right energy, insurance, connectivity and finance providers and products - with speed, convenience, clarity and trust. … support our continued growth and exciting plans, we’re looking for a Service Desk Analyst to join our Tech Operations Team in London and work in a fast-paced environment where innovative ideas and projects come to life. In the role of Service Desk Analyst ...

Customer Service Desk Analyst – New Year New Career.! Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level … should have some of the following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support ...

Line Support/Service Desk Analyst/IT Support – Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows …/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd Line Support/Service Desk Analyst/IT Support need to have excellent communication skills, strong and logical troubleshooting/diagnostic’s ability, be resourceful, with ...

Service Desk Analyst Location: London (Hybrid Working 50%) A leading international professional services firm is seeking an IT Service Desk Analyst to join its London-based IT team. This is an excellent opportunity for someone who enjoys being the first point of contact … technology support in a fast-paced, high-quality service environment. You'll be supporting a diverse, global user base, working with a broad range of technologies while delivering an exceptional customer experience. The Role As an IT Service Desk Analyst, you will provide ...

Title: Service Desk Analyst (MSP) Salary: Up to £32,000 (depending on experience) Location: Bristol (Hybrid) Employment Type: Full-time, permanent About the Role We're looking for a Service Desk Analyst to join a fast-paced Managed Service Provider (MSP) environment, supporting … diverse range of customers across multiple technologies. This is a great opportunity for someone who enjoys problem-solving, delivering excellent customer service, and developing their technical skills in a structured MSP setting. Key Responsibilities Provide 1st and 2nd line support to end users via phone, email, and ticketing system ...

Senior Service Desk Analyst - £33,000/£35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part … Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with ...

ERVICE DESK ANALYST £31000 + COMPETITIVE COMPANY BENEFITS EAST GRINSTEAD Bridge Recruitment are currently working with a well-established membership organisation who are dedicated to promoting and supporting leisure travel facilities across almost 2700 locations throughout the UK and Europe. They are seeking to recruit a Service Desk Analyst to join their growing team. PURPOSE OF ROLE: To provide assistance to all Head Office and Site based staff in a professional and customer-focused manner in line with customer needs, following defined processes and meeting service level agreements. KEY TASKS & ACCOUNTABILITIES: Record ...

Service Desk Analyst - 1st Line - Huddersfield Service Desk Analyst/1st Line IT Support Analyst with strong experience in Microsoft 365 and in an IT helpdesk or IT support role is required by a leading company in central Huddersfield In this role … team by providing an excellent IT support service. Experience required: 6+ months of experience in a similar 1st line IT support/service desk role Working with helpdesk software, MS Office 365, Azure & Windows 10/11 Excellent understanding of various systems and a passion for learning about ...

looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls … emails. To ensure success as a hybrid service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results ...

summary Band 2 Junior Service Desk Analyst You will be expected to operate within SLA/OLA standards expected by customers. This role will have the responsibility for receiving all incoming issues and information requests to HIS with the brief to either resolve to a conclusion … will need to operate within a busy call centre environment and will need to ensure that you follow procedures that have been developed. The service desk will have responsibility for logging all calls, owning all calls until closure, progress chasing and performing user account management. This post ...

Service Desk Analyst - 1 Year FTC London - On Site IT Service Desk Analyst Our client, a challenger bank, is seeking an experienced Service Desk Analyst who will be the primary point of contact for technical issues, managing them effectively. You will … resolution Escalate unresolved or complex tickets promptly with clear documentation The ideal candidate for this role will have: Qualifications and experience Appropriate customer service and stakeholder management skills A good understanding of the Microsoft product sets; printing and the desktop deployment processes. A willingness to learn effective troubleshooting. Experience ...

global manufacturing client is looking for an IT Service Desk Analyst to join their growing IT team. The Service Desk Analyst will be responsible for resolving end user technical IT requests and carrying out the incident management process to ensure normal service operations … with the aim of minimising impact on business operations. Service Desk Analyst experience – Prior experience in desktop/technical support positions. (2+ years) Experience in documenting and knowledge sharing. Good customer interaction skills. Office 365 Windows 10 Knowledge of cloud technologies (Desirable) VMware (Desirable) Networking knowledge (Desirable ...

Kenneth Brian Associates are supporting our client, a prestigious employer in the Epsom area, with recruitment for an experienced IT Service Desk Analyst. Working as part of a small team, the role of IT Service Desk Analyst has responsibility for providing 1st line support … incidents and service requests, as well as some 2nd and 3rd line support. The role provides support face to face onsite as well as remotely via Teams and telephone. Specific responsibilities will include: Ensure all incidents and service requests are logged and accurately identified, categorised, prioritised, diagnosis ...

Service Desk Analyst We are looking for a proactive and customer-focused Service Desk Analyst to join an IT support team. This role is ideal for someone with strong technical fundamentals, excellent communication skills, and the ability to provide high-quality support … network-related issues Escalate complex incidents to senior teams where appropriate Maintain accurate ticket records and documentation Deliver a consistently high level of customer service and support Essential Skills & Experience Previous experience in a Service Desk/IT Support role Strong working knowledge of Windows OS (Windows ...

Service Desk Analyst Permanent - on site - Sheffield - one day per week working from home Working two shifts Monday - Friday (08.00 - 16.30) and (14.30 - 23.00) including Bank holidays. Extended support on evening shift on rota 17.30 - 02.00 may be required as requested. Working in an IT support environment … that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analyst is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure to new technologies. ...