1 to 25 of 159 Permanent Service Desk Analyst Jobs in the UK

Service Desk Analyst Rate: £300 per day, inside IR35 (umbrella) Location: London Contract: Initial 3-month contract (likely to extend to 6 months) Working pattern: Fully on-site, 5 days per week Overview of the Service Desk Analyst role Sellick Partnership is currently supporting … organisation with the recruitment of an experienced Service Desk Analyst on an interim basis. This is an excellent opportunity for a customer-focused IT support professional to join a busy Service Desk environment, providing high-quality technical support to users across the organisation. The successful ...

role, as part of the Canopius Service Desk team, is responsible for providing Level 1 and Level 2 IT support services across Canopius. The UK-based roles will be scheduled to work core UK hours (between 08:00 and 18:00), including some weekends. The Service Desk Analyst will focus on delivering high-performing, reliable, responsive, and resilient IT services across all Canopius offices. The successful candidate will proactively support IT operations within the Service Desk environment at 1st and 2nd line level, escalating issues where required to ensure a smooth and effective ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills … full driving licence. If you've also worked in the following roles, we'd also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Desktop Support Engineer SALARY ...

Service Desk Analyst United Kingdom - Newcastle Upon Tyne Reporting to: IT Service Desk Lead Remuneration: £32,000.00 per annum Contract Type: Permanent/Full time - 40 hours per week Location: Patient Support Centre, Newcastle upon Tyne Closing Date for applications: Monday 16th November 2026* About … skills, and gain valuable life experience—all while enjoying the flexibility of a full-time role. As part of a leading online mental health service, you'll collaborate with innovative, forward-thinking professionals in a dynamic, multidisciplinary team committed to making a real difference. The IT Service Desk ...

Senior Service Desk Analyst High Wycombe A quick look at the role As a Senior Service Desk Analyst, you’ll provide 1st line IT support across the group, ensuring incidents are resolved efficiently and within agreed SLAs. Acting as the first point of escalation … team, you’ll support colleagues with technical queries, help train new starters and ensure a consistent, high-quality service is delivered to our internal customers. The Service Desk’s opening hours are 7am-6pm, Monday to Friday. One of the Senior Service Desk Analysts will ...

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with … delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests through to resolution. Working closely with internal Infrastructure teams, third-party suppliers & international IT colleagues, you will provide responsive and effective IT Support ...

Service Desk Analyst | IT Support Analyst Location | Surbiton Hours | Monday - Friday, onsite, 37.5 hours per week Job Type | Full time, permanent Salary | £28 - 35.000P.A. Bring practical workplace IT support experience and a helpful, methodical approach to an on-site team. Training is provided on internal systems … tools and processes. If you’ve also worked in the following roles, our client would love to hear from you: IT Support Analyst, IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, Desktop Support Engineer. JOB OVERVIEW Our client is offering a varied ...

Service Desk Analyst (Fixed-term Contract) This role is a 12 month fixed-term contract. Purpose of the Role: The Service Desk Analyst role is integral to the support team, ensuring all incidents and service requests are effectively assessed, triaged and escalated … onward resolution and where possible, apply first-time fixes. Supporting the whole customer base and working across Application and Technical Support, the Service Desk team provides engagement of the incident and service request management practice ensuring resolution to incidents within Service/Operational Level Agreements within ...

line Service Desk Analyst – Offering a great opportunity to convert to Cloud Support! –– Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged and not a Siloed … environment? Successful 1st-2nd line Service Desk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware/software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will consider candidates with on Prem experience that wants to convert to the Cloud ...

Nutshell... We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line … benefits... In return, what we would like from you... Behave in line with our company values – Integrity, Caring and Quality Previous experience in customer service role within the IT sector Experience on a Service Desk Excellent written & oral communication skills, ability to influence others at all levels ...

Role Overview In a Nutshell... We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising … benefits... In return, what we would like from you... Behave in line with our company values – Integrity, Caring and Quality Previous experience in customer service role within the IT sector Experience on a Service Desk Excellent written & oral communication skills, ability to influence others at all levels ...

title: L1 Service Desk Analyst Location: Livingston Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology … helping people? As an L1 Service Desk Analyst in Livingston, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish/At XMA, our people are at the heart of everything we do. ...

Line IT Service Desk Analyst Application Deadline: 12 November 2026 Department: IT Infrastructure and Operations Employment Type: Permanent Location: Sheffield Compensation: £26,000/year Description IT Service Desk Analyst Location: Sheffield (hybrid working – office attendance expected 4–5 days per week) Contract: Permanent … suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology and plenty more THE ROLE As an IT Service Desk Analyst, you'll be the first point of contact for colleagues requiring technical support across a range of systems, applications ...

Closing Date : 10 December 2026 12:00 pm Job Description Job title: L1 Service Desk Analyst Location: Livingston Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many … more. Passionate about technology and helping people? As an L1 Service Desk Analyst in Livingston, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, our people are at the heart ...

Service Desk Experts - we're looking for you! IT Service Desk Analyst Caerphilly Head Office £26,666.64 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking … Group – the leading Hygiene Services provider in the UK. We're looking for the right person to join us as an IT Service Desk Analyst and it's a role you will enjoy. This role is ideal for you if you are technically minded and like ...

About The Role IT Service Desk Experts - we're looking for you! IT Service Desk Analyst Caerphilly Head Office £26,666.64 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based … Group – the leading Hygiene Services provider in the UK. We're looking for the right person to join us as an IT Service Desk Analyst and it's a role you will enjoy. This role is ideal for you if you are technically minded and like ...

Positive Solutions Limited is seeking a Service Desk Analyst to join their growing team. As a Service Desk Analyst, you will be responsible for providing first-line IT support and excellent customer service to users across the organisation. This includes resolving incidents, fulfilling … requests, and escalating issues as necessary. The role contributes to maintaining a high standard of service delivery and supports compliance with organisational policies, including ISO 27001 and ISO 9001 standards. ABOUT POSITIVE SOLUTIONS LIMITED: Positive Solutions has been delivering healthcare technology to pharmacies across the UK since ...

solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUS US Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands‐on role supporting both internal systems and our managed customers, while helping to drive technical excellence across ...

solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUS US Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands‐on role supporting both internal systems and our managed customers, while helping to drive technical excellence across ...

Grant McGregor is looking for a Level 2 Service Desk Analyst to join their Service Desk Team providing high quality work and excellent Customer Experience. Do you have a high level of IT understanding and always deliver exceptional results? Are you ready to move … high quality & fast paced Service Desk? As a Level 2 Service Desk Analyst, you’ll play a key role in supporting our clients and ensuring they get the most from their IT. You’ll be part of a collaborative team, handling support requests and resolving ...

Service Desk Analyst Location: Shropshire Council Contract: 3 months minimum Hours: 37 hours per week Pay Rate: £15.59 PAYE Working Arrangement: Office-based, 5 days per week Start Date: ASAP DBS: Basic DBS required Job Overview Shropshire Council is looking for an ICT Service Desk Analyst to join its Technology Hub team, providing hands‐on IT support to council employees. Working as part of a small team of three, you will be responsible for resolving day‐to‐day technical issues, supporting users with IT queries and assisting with planned and reactive technology work ...

Service Desk Analyst Knowsley, Merseyside Competitive Salary Full Time, Permanent Join Liberty and Help Make Places Safe, Smart and Better At Liberty, our business starts with people. We're looking for a talented and customer-focused Service Desk Analyst to join our ICT team … colleagues requiring IT support, providing both remote and face-to-face assistance. You'll be responsible for logging, managing and resolving incidents and service requests, ensuring excellent customer service and clear communication throughout the resolution process. Key Responsibilities Act as the first point of contact for IT support ...

Service Desk Analyst Application Deadline: 11 October 2026 Department: Information Services Employment Type: Permanent Location: Burford Reporting To: Service Desk Manager Compensation: £24,000 - £26,000/year Description Contract: Permanent, full time Salary: £24,000 - £26,000 per annum Location: Burford, Oxfordshire (hybrid working … making technology actually work the way it should? If so, this could be the role for you! We’re looking for an IT Service Desk Analyst to join our Information Services team, where you’ll be one of the friendly, knowledgeable faces of IT across the organisation ...

Service Desk Analyst – MacOS We are looking for an enthusiastic and customer-focused Service Desk Analyst with experience supporting macOS devices and Apple-based products to join a growing IT support team. Working as part of a collaborative service desk function … operating system issues relating to macOS devices. Support users with day-to-day technical queries, ensuring issues are logged, prioritised and resolved within agreed service levels. Assist with the setup, configuration and deployment of Apple devices. Work collaboratively with the wider IT team to ensure a consistent and high ...

Service Desk Analyst – MacOS We are looking for an enthusiastic and customer-focused Service Desk Analyst with experience supporting macOS devices and Apple-based products to join a growing IT support team. Working as part of a collaborative service desk function … operating system issues relating to macOS devices. Support users with day-to-day technical queries, ensuring issues are logged, prioritised and resolved within agreed service levels. Assist with the setup, configuration and deployment of Apple devices. Work collaboratively with the wider IT team to ensure a consistent and high ...