1 to 25 of 36 Permanent Service Desk Analyst Jobs in the UK

Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus … delivering hands-on technical support, incident resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing ...

Service Desk Analyst Alongside a competitive salary as stated above, you will also receive: Up to 10% discretionary annual bonus 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us) 25 days annual leave plus flexible … bank holidays (option to buy/sell additional 5 days) Private Medical Cover Healthcare cash plan 6x salary death in service A personal GP service enabling you to get a video consultation with a NHS-registered private GP Employee Assistance Programme A range of shopping discounts from major ...

summary Our Service Desk team sits within 1st Level Operations, working closely alongside the N365 and Digital System support team. Together, we provide a critical front-line IT support function for the Trust, ensuring staff have reliable access to the systems they need to deliver safe and effective … patient care. The Service Desk is a lively and supportive environment. While the workload can be demanding, especially during major incidents, the atmosphere remains positive and team focused. Main duties of the job Are you ready to use your customer service skills and IT knowledge ...

Service Desk Analyst - Up to £36K PA - Poole - Hybrid (4 DPW On-Site) Location: Poole - Hybrid (4DPW On-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with … technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity ...

Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client … technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity ...

Portfolio are proudly representing our client, a market leading SaaS business in their search for a Service Desk Analyst. Dealing with external software users, you will be the first line of support for those experiencing issues with the App or On-line platform. You will have good levels … technical ability, good customer service skills and capability to explain things simply to non-technical people! This is an ideal entry level role for anyone looking to progress in a service desk role with the relevant knowledge and experience! Job Purpose We are looking for a highly ...

Junior Service Desk Analyst – Hybrid Our client is urgently looking for a Junior Service Desk Analyst to join their team based in Slough, on a 12 Month FTC basis, with a view to extend. Please note, the role is hybrid, with 2 days … brilliant benefits package including annual leave, eyecare vouchers, hybrid working, private healthcare, a great learning environment and opportunity and many more perks! Junior Service Desk Analyst – Key Skills: Experience of work on a Service Desk Database management experience, particularly SQL Server Customer-facing experience ...

Title Service Desk Analyst Salary Up to £28,500 (depending on experience) Hours Monday Friday 8:30 17:00 Location Stonehouse, GL10 3EZ - Office Based At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, weve grown into … Outdoor retailers Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few. What will the Service Desk Analyst role entail? Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad ...

Service Desk Analyst Nottingham £21,000 - £24,000 + benefits Are you passionate about IT support and looking for a role where you can build your technical skills in a busy, customer-focused environment? This is a fantastic opportunity to join a growing team as a Tier … Service Desk Analyst, providing first-line support and playing a key part in keeping users and systems running smoothly. You'll be the first point of contact for support queries, so if you enjoy solving problems, communicating clearly and helping people, this could be the ideal next ...

Line Service Desk Engineer/IT Support Analyst | Salary: £28k + excellent benefits package + Training and career development opportunities | Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking … motivated and customer-focused 1st Line Service Desk Engineer/IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer ...

Service Desk Analyst At Saint-Gobain Digital & IT, we're looking for a Service Desk Analyst to join our Service Desk team, delivering outstanding IT support to colleagues across Saint-Gobain UK & Ireland. If you're passionate about delivering excellent customer service and enjoy solving problems, we'd love to hear from you. Whether you already have experience working in a Service Desk or IT support environment, or you're a recent graduate looking to start your career in IT, this is a fantastic opportunity to develop your skills ...

Position: Service Desk Analyst (1st Line) Reporting to: Service Desk Team Leader Our client proudly holds a place among the top 10 Managed Service Providers globally. They have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across … takes the time to understand their clients' organisations, customising their expert services to suit their clients’ unique needs. We’re looking for a Service Desk Analyst to join this dynamic team and help them deliver their promise to their clients. Role Overview As a Service Desk ...

Service Desk Analyst/1st Line Support Analyst PLEASE NOTE THIS IS A SHIFT BASED ROLE, SHIFTS ARE AS FOLLOWS Day 08:00 - 16:00 Evening 16:00 - 00:00 Night 00:00 - 08:00 Weekend Same 8-hour shifts as above, scheduled across Saturday … Sunday IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our click apply for full job details ...

summary Band 4 IT Service Desk Analyst Permanent | 37.5 Hours per Week Based in Ascot (On-site Role) Are you passionate about technology and delivering outstanding customer service? We are looking for a proactive and customer-focused IT Service Desk Analyst to join … site attendance. Please note that home working and hybrid working are not available for this role. Main duties of the job Ensuring that the Service Desk operates a highly professional service that meets the needs of the Trust. Servicing requests for assistance from users in a pleasant ...

focus on aerospace and defence, automotive, energy, industrial, consumer and medical. About the role: This role is designed to develop the technical, professional, and service management capabilities of an individual delivering supervised first-line IT support. The role is aligned to the Microsoft Azure Cloud Support Specialist Level … apprenticeship and combines on-the-job experience with a structured apprenticeship programme, enabling the individual to build capability progressively within a live IT service environment. The role is part of the IT Service Desk function and operates within an IT Service Management (ITSM) framework. The role ...

First Line Service Desk Analyst - 12 Month FTC Location: Newcastle Salary: £27 - £30k 9-5 Day Shifts Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving … partner to the Incident and Service Delivery Managers, you will be responsible for maintaining the integrity of all records within the ManageEngine ITSM system while bridging the gap between technical teams and non-technical stakeholders. By translating complex business requirements into technical solutions and collaborating closely with 2nd Line ...

Service Desk Analyst - 1st Line - Manchester Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a company in Manchester. In this role, you will be the first line of support … + benefits. To apply press apply now or send your CV to faye . landells @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1st Line/Manchester Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £40,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with experience of 1st and 2nd line support … Service Desk to become a service desk lead mentoring one member of the team. Management or team lead experience is not required as they are happy to train you up in this, but you will need to have the desire and aptitude to do it. ...

Junior Service Desk Analyst Location: Stevenage (Hybrid, 3 days onsite) We're looking for a Junior Service Desk Analyst to join a growing technology business in Stevenage. This is a fantastic opportunity for someone looking to build a career in IT, with exposure … first point of contact for clients, you'll provide technical support, troubleshoot issues, manage support tickets, and work closely with Development and Service teams to deliver an excellent customer experience. Key Responsibilities Act as the first point of contact for client support requests. Log, manage, and update support tickets. ...

Company description: SGB Job description: Job Title: IT Service Desk Analyst Salary: Starting from £25,000 Location: Milton Keynes – Hybrid working Hybrid working Enhanced parental leave Eligibility to annual bonus scheme Access to a fantastic loan car scheme 25 days annual leave plus bank holidays Competitive pension … basic salary life assurance Why our IT Service Desk department? A quote from the hiring manager: “Our Service Desk thrives on a collaborative and supportive culture where everyone's ideas are valued. Our team is focused on delivering flawless IT services to our colleagues ...

summary The post holder will be responsible for logging and resolving calls on the Trust's IT Service Desk. They will be responsible for ensuring that all IT support calls allocated are logged and closed within the agreed SLAs. The postholder will contribute to a high quality, timely … professional IT support service to the Trust.They will ensure that any calls breaching agreed SLAs are followed up and closed as a matter of priority, or escalated in an appropriate manner.The postholder is responsible for ensuring a high quality, timely and customer focused IT support service is available ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £40,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with experience of 1st and 2nd line support … Service Desk to become a service desk lead mentoring one member of the team click apply for full job details ...

Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week,10am-6pm Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Our client promotes a culture of learning and development, so applicants with little commercial experience who seek IT entry/junior roles, are welcome to apply. Main ...

Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week,10am-6pm Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework click apply for full job details ...