Service Desk Analyst
UK
The median Service Desk Analyst salary in the UK is £27,000 per year according to job vacancies posted during the 6 months to 26 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 26 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 395 | 442 | 534 |
| Rank change year-on-year | +47 | +92 | -37 |
| Permanent jobs requiring a Service Desk Analyst | 647 | 712 | 948 |
| As % of all permanent jobs advertised in the UK | 0.66% | 0.68% | 0.62% |
| As % of the Job Titles category | 0.70% | 0.74% | 0.64% |
| Number of salaries quoted | 535 | 530 | 747 |
| 10th Percentile | £21,252 | £22,000 | £19,700 |
| 25th Percentile | £23,500 | £23,500 | £21,375 |
| Median annual salary (50th Percentile) | £27,000 | £26,500 | £25,000 |
| Median % change year-on-year | +1.89% | +6.00% | +4.17% |
| 75th Percentile | £30,500 | £32,500 | £28,750 |
| 90th Percentile | £38,025 | £37,500 | £33,750 |
| UK excluding London median annual salary | £25,500 | £26,000 | £24,500 |
| % change year-on-year | -1.92% | +6.12% | +3.16% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 92,901 | 95,961 | 148,050 |
| % of permanent jobs with a recognized job title | 94.62% | 91.57% | 96.06% |
| Number of salaries quoted | 66,751 | 60,281 | 85,224 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,686 | £60,000 | £60,000 |
| Median % change year-on-year | -12.19% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,495 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Service Desk Analyst
Job Vacancy Trend
Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Salary Histogram
Salary distribution for jobs citing Service Desk Analyst over the 6 months to 26 April 2024.
Service Desk Analyst
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +77 | 593 | £26,500 | -1.72% | 70 |
| UK excluding London | -11 | 524 | £25,500 | -1.92% | 68 |
| North of England | +96 | 196 | £24,150 | -1.43% | 27 |
| Work from Home | +7 | 130 | £27,500 | +1.85% | 16 |
| London | +86 | 101 | £32,500 | - | 7 |
| North West | +24 | 97 | £23,500 | -6.00% | 19 |
| South East | -46 | 93 | £26,000 | -1.89% | 8 |
| Midlands | -6 | 86 | £27,832 | +0.30% | 10 |
| Yorkshire | +137 | 78 | £24,500 | +6.52% | 4 |
| South West | -5 | 59 | £27,500 | +3.29% | 7 |
| East of England | +36 | 57 | £26,500 | +1.92% | 12 |
| West Midlands | +13 | 52 | £25,000 | -12.28% | 8 |
| East Midlands | -16 | 34 | £28,165 | +9.38% | 2 |
| North East | +8 | 21 | £24,500 | - | 4 |
| Scotland | -80 | 19 | £28,000 | +12.00% | 4 |
| Wales | +6 | 12 | £25,500 | +2.00% | 1 |
| Northern Ireland | +27 | 2 | £31,500 | +8.62% | 1 |
Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 26 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Analyst in the job title.
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Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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