Service Desk Analyst
UK
The median Service Desk Analyst salary in the UK is £29,000 per year, according to job vacancies posted during the 6 months leading to 30 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 30 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 525 | 394 | 472 |
| Rank change year-on-year | -131 | +78 | +88 |
| Permanent jobs requiring a Service Desk Analyst | 190 | 654 | 611 |
| As % of all permanent jobs advertised in the UK | 0.34% | 0.63% | 0.63% |
| As % of the Job Titles category | 0.38% | 0.67% | 0.69% |
| Number of salaries quoted | 161 | 529 | 499 |
| 10th Percentile | £25,000 | £21,500 | £21,455 |
| 25th Percentile | £26,250 | £23,500 | £23,500 |
| Median annual salary (50th Percentile) | £29,000 | £26,500 | £26,500 |
| Median % change year-on-year | +9.43% | - | +6.00% |
| 75th Percentile | £34,500 | £30,250 | £33,750 |
| 90th Percentile | £40,000 | £35,050 | £37,500 |
| UK excluding London median annual salary | £27,924 | £25,000 | £25,500 |
| % change year-on-year | +11.70% | -1.96% | +4.08% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 50,066 | 97,923 | 88,829 |
| % of permanent jobs with a recognized job title | 90.36% | 94.81% | 91.43% |
| Number of salaries quoted | 26,124 | 69,761 | 56,179 |
| 10th Percentile | £28,750 | £28,500 | £32,500 |
| 25th Percentile | £40,750 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £55,000 | £52,500 | £60,000 |
| Median % change year-on-year | +4.76% | -12.50% | - |
| 75th Percentile | £73,750 | £70,000 | £80,000 |
| 90th Percentile | £95,000 | £90,000 | £100,000 |
| UK excluding London median annual salary | £51,000 | £50,000 | £53,500 |
| % change year-on-year | +2.00% | -6.54% | +6.63% |
Service Desk Analyst
Job Vacancy Trend
Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Salary Histogram
Salary distribution for jobs citing Service Desk Analyst over the 6 months to 30 May 2025.
Service Desk Analyst
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the UK over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -128 | 182 | £29,000 | +9.43% | 93 |
| UK excluding London | -110 | 126 | £27,924 | +11.70% | 101 |
| London | +94 | 67 | £35,000 | +7.69% | 8 |
| Work from Home | +28 | 44 | £29,000 | +4.79% | 15 |
| Midlands | +41 | 41 | £26,500 | -3.64% | 10 |
| North of England | -98 | 36 | £27,500 | +13.64% | 24 |
| East Midlands | +46 | 31 | £26,000 | -7.69% | 8 |
| North West | -70 | 20 | £28,149 | +19.78% | 14 |
| East of England | +1 | 15 | £27,000 | +1.89% | 13 |
| South East | +11 | 14 | £29,875 | +14.90% | 34 |
| Yorkshire | -2 | 14 | £27,500 | +12.24% | 9 |
| South West | +50 | 12 | £28,750 | +4.55% | 10 |
| West Midlands | +13 | 10 | £31,000 | +24.00% | 2 |
| Scotland | +102 | 6 | £29,250 | +5.41% | 8 |
| North East | +25 | 2 | £27,000 | +10.20% | 1 |
| Northern Ireland | +42 | 1 | - | - | 3 |
| Wales | +31 | 1 | £34,000 | +33.33% | 2 |
Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 30 May 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Analyst in the job title.
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Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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