Chesterfield, Derbyshire, Barlborough, United Kingdom
Greencore
network infrastructure across multiple sites. Your responsibilities include: Configuring and optimizing Cisco networking devices, such as routers, switches, and wireless controllers. Managing Cisco Identity Service Engine (ISE), ensuring secure access and authentication Overseeing network security through firewalls, implementing LAN/WAN solutions, and optimizing Quality of Service (QoS … What we're looking for: Proven experience in configuring and maintaining Cisco networking equipment, including routers, switches, and WLAN components. Expertise in Cisco Identity Service Engine (ISE) for secure access and authentication Proficiency in managing firewalls and implementing LAN/WAN solutions In-depth knowledge of DHCP, IPAM, Umbrella … and Quality of Service (QoS). Hands-on experience with Active Directory, Citrix Netscalers, Azure AD, and Office 365 integration Familiarity with virtualization technologies, including VMware and virtual servers. Strong understanding of network monitoring tools such as Zabbix and Logic Monitor. Ability to collaborate effectively with cross-functional teams more »
Finance Sector Client is expanding its Technology Team as they progress an ambitious transformation programme. As the evolution continues, they now require an IT ServiceDeskAnalyst to join the team. This role involves resolving daily support requests from users both locally and internationally, ensuring critical systems …/on-call batch operator shifts on a rota basis, with an additional shift allowance or on-call payment for unsociable hours. The IT ServiceDeskAnalyst will be responsible for: Providing first and second line ServiceDesk support, addressing and resolving incidents and fulfilling … service requests raised by users across seven countries, interacting with technical teams and suppliers to ensure a prompt restoration of service Providing out of hours Batch operations and other Support on a rota/agreed basis Maintaining knowledge articles, policy & procedure documentation to the required standard Performing general more »
Chesterfield, Derbyshire, Barlborough, United Kingdom
Greencore
Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT ServiceDesk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these … systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT ServiceDesk are passed to our partners or 3rd line support teams, the IT ServiceDesk tracks and manages issues with partners … to ensure that the partners are providing us with excellent service in line with contractual obligations and for 3rd line support teams we are always looking for additional activity that can be moved to the servicedesk to improve the service to our end users About more »
ServiceDeskAnalyst Our client based in South Manchester is currently looking for a ServiceDesk Analyst. The ServiceDeskAnalyst will provide day-to-day support for the ServiceDesk team. Responsibilities: Coordinate and support all the administrative duties … as directed by the Head of Implementations and ServiceDesk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support tickets to identify both internal/external training requirements. Skills and experience: Good data processing skills Drive and determination Motivation … more Private medical How to Apply if Youre Interested in this Job: If this sounds like your perfect role, click Apply without delay! ServiceDeskAnalystmore »
Our client is looking for a for a ServiceDeskAnalyst for a contract position, located in Aberdeen. ROLE: To help develop, implement and operate a servicedesk structure based on ITIL practices in order to support users and manage maintenance and use of the more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
A Lancashire based Tech Company are looking to recruit a number of enthusiastic and ambitious Trainee ServiceDesk Analysts for its Tier 1 Service Desk.A great opportunity to break into the IT sector and be full trained and developed in troubleshooting software and hardware issues. Hybrid working … rd party suppliers through to resolution Assist in software deployment and configuration projects Communicate with other departments to ensure smooth operation of the ServiceDesk Who are we looking for? Are you looking for that initial break into the IT sector? Are you enthusiastic with great communication skills … your family/friend network for IT issues and love coming up with a solution and solving problems! Do you love providing good customer service and enjoy talking to people over the phone? Then this could be the role for you! Essential skills Customer service experience eg. Call more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
ServiceDeskAnalyst (1st & 2nd Line) Location: Cardiff, South Glamorgan (Hybrid) Salary: £25,00 - £25,700 + Excellent Benefits Permanent, Monday - Friday, 9am - 5pm (Occasional Travel) Our client is a prominent UK based charity, seeking a ServiceDeskAnalyst to join their established team. … The Role: As a ServiceDeskAnalyst, you will be responsible for providing 1st and 2nd line support including application support to circa 1200 staff nationally in an ITIL based environment. You are expected to manage a high volume of approximately 35-40 tickets per day. Duties … Over IP telephony solutions, with a focus on supporting Skype for Business. Requirements: Previous experience working in a similar role. Possess 1st & 2nd line ServiceDesk experience. Experience working in an ITIL aligned enterprise environment. Familiarity with IT Service Management tools i.e. ticket logging software, Microsoft System more »
We are currently seeking a ServiceDeskAnalyst to be the first point of contact for IT incidents and requests. You'll handle phone calls and emails, aiming to resolve issues on the first contact. Requirements This Role: ITIL v3 Foundation certification Experience with Microsoft products such … as Active Directory Previous ServiceDeskAnalyst experience What We Offer: Competitive salary and bonus Flexible working arrangements Extensive corporate benefits, including Private Medical, 8% Pension contribution, Health and Wellness program, 26 days holiday plus bank holidays Excellent learning and development opportunities Location: This role is based more »
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
SR2
IT Support Analyst Up to £35,000 On-site near Salisbury (with occasional remote working) What You'll Do: Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve IT … incidents and service requests promptly and effectively, keeping users informed every step of the way. Utilize troubleshooting and fault diagnosis skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote IT Service Management processes, guiding colleagues … on optimal interactions with the IT Service Desk. Collaborate with other IT Support Analysts and offer support and guidance within the IT department. Deliver on-site support as needed in various regions. Educate users on IT policies and procedures, ensuring compliance, especially in IT Security. Assist the IT Servicemore »
Brighton, Brighton and Hove, East Sussex, United Kingdom Hybrid / WFH Options
IT Recruitment Solutions
ServiceDeskAnalyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering … working in an Identity and Access Management role using Microsoft Active Directory/Azure Entra, you will ideally have experience of: Working on a ServiceDesk or Help Desk, providing end-user support on Desktop technologies improving operational efficiency, service delivery and information management across all … Management Studio Excellent verbal oral and written communication skills, Ability to work under pressure to meet business critical deadlines and SLAs. In return this ServiceDesk/IAM Analyst will be joining a financial services company with half a decade's experience and strong customer loyalty. They more »
Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
IT Recruitment Solutions Ltd
ServiceDeskAnalyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering … working in an Identity and Access Management role using Microsoft Active Directory/Azure Entra, you will ideally have experience of: Working on a ServiceDesk or Help Desk, providing end-user support on Desktop technologies improving operational efficiency, service delivery and information management across all … Management Studio Excellent verbal oral and written communication skills, Ability to work under pressure to meet business critical deadlines and SLAs. In return this ServiceDesk/IAM Analyst will be joining a financial services company with half a decade's experience and strong customer loyalty. They more »
Role: ServiceDeskAnalyst Location: Chorley Salary: Up to £26-£35k, depending on experience Looking for a new gig where your voice matters? Do you have a passion for IT and love being the go-to support hero? This could be your next big move. We're more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Talent84 Ltd
ServiceDeskAnalyst, Newcastle Salary £24,000 Our national facilities client has an immediate opening for an enthusiastic team player to join their thriving service desk. Supporting almost 4,000 users, this is a fabulous opportunity for someone who is keen to start their career in … portraying a confident approach to users and colleagues. Requirements: - Ideally some relevant experience gained within a helpdesk role - Solid experience gained within a customer service role (face to face or telephone based) - Tech savvy - an understanding and awareness of IT support and technologies. - You will be comfortable working in … and have the ability to work to well as part of a team. Whether you're: a) An enthusiastic team player with excellent customer service skills looking to commence their career in IT support b) An IT graduate looking for their first opportunity, or c) An experienced helpdesk analystmore »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Deerfoot I.T. Resources Limited
ServiceDeskAnalyst Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000 Permanent We are currently assisting a prestigious client with … their search for a ServiceDesk Analyst. A successful candidate will provide the first contact point in the IT department for all IT-based queries and issues. You will resolve issues at the first point of contact or allocate as appropriate. You'll also support desktop technologies and … maintain incident records using the Help Desk system. This position is operated on a hybrid basis, with the main office being in Cambridge and one day each week in our client's London office. To give you an idea of how this flexible role would look and feel, here more »
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Insight Recruitment Group
Job Title:ServiceDeskAnalyst Salary:£25,000 - £27,000 Location: Reigate Job Type: Full-Time(HYBRID ROLE) Do you want to work a 4.5 day week with every Friday afternoon off, and hybrid with 2 days in the office? Are you a dedicated and customer-focused … in a dynamic and innovative software company based in London, we want to hear from you. Why You'll Love This Role as aService DeskAnalyst: Cutting-Edge Tech:You'll be at the forefront of technology and telecommunications, assisting clients with state-of-the-art telephony software. … role. Career Growth: Be part of a company that values your growth, encourages your development, and offers opportunities for advancement. Key Responsibilities: As a ServiceDeskAnalyst, you'll: Provide expert telephony support to clients via various communication channels, including phone, email, and live chat. Diagnose and more »