1 to 25 of 31 Permanent Service Desk Engineer Jobs in the UK

Support Engineer/Service Desk Analyst – Onsite and Remote Support Join a varied, customer-facing IT support role where you’ll provide hands-on technical assistance across 5–6 dedicated client sites, troubleshoot day-to-day technology issues and help keep users productive. Alongside face-to-face … support, you’ll work with the Service Desk team to provide remote customer support, giving you exposure to both onsite and service desk environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst ...

Monday - Friday 10am - 7pm Service Desk Engineer The Service Desk Engineer serves as the primary technical point of contact for RFA's global client base, delivering exceptional white-glove support across endpoint, cloud, security, and collaboration technologies. This role is responsible for providing first … second-level technical support, resolving incidents, fulfilling service requests, and maintaining high levels of customer satisfaction while supporting a diverse portfolio of managed IT services. The Service Desk Engineer utilizes modern troubleshooting methodologies, automation tools, AI-assisted support platforms, and cybersecurity best practices to efficiently resolve ...

that’s leading the way in AI‐powered collaboration, we’d love to meet you. Cvent is seeking a customer‐focused, technically strong Senior Service Desk Engineer to join our London office as part of our Global Service Desk team. This senior individual‐contributor role … technology experience for Cventers in the United Kingdom, across Europe, and globally when needed. You will serve as a technical escalation point for the Service Desk and own complex employee technology issues from initial triage through durable resolution. You will combine hands‐on troubleshooting with clear communication, sound ...

Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Basingstoke | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join … services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front-line ...

Support Engineer/Service Desk Analyst Join a supportive IT service environment where you’ll solve technical issues, keep colleagues productive and secure, manage IT assets and help new services transition smoothly into business-as-usual support. If you’ve also worked in the following roles … also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, Desktop Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Analyst, Infrastructure Support Technician Benefits include a Civil Service Defined Benefit Pension with ...

Lead Service Desk Engineer Altrincham | £40,000 + Benefits The Opportunity A fantastic opportunity has arisen for an experienced IT professional to take the next step in their career as a Lead Service Desk Engineer. This role combines technical support, people leadership and service … ideal for someone who enjoys helping both users and colleagues succeed. You'll be responsible for overseeing the day-to-day running of the service desk, supporting a team of engineers, and ensuring a consistently high standard of IT support across the organisation. What You'll Be Doing ...

Empowering Every Learner, Inspiring Every Day Job Title: 2nd Line IT Service Desk Site Engineer Location: Huddersfield Grammar, Luck Lane, Huddersfield, HD1 4QX Salary: £17,500 per annum Hours: 18.75 hours per week | Monday to Friday Contract: Permanent | 52 weeks Start: October 2026 UK applicants only. This … role does not offer sponsorship. Role Purpose We're looking for a 2nd Line IT Service Desk Site Engineer to join our growing IT team, providing expert technical support across a busy and dynamic environment. Based primarily at a site in Huddersfield, you'll play ...

Service Desk Engineer Are you passionate about technology and delivering exceptional customer service? We're looking for a Level 1 Service Desk Engineer to join a growing Managed Services team, providing first-line IT support to a diverse range of business clients. This … within a supportive, collaborative environment. Location: Maidenhead, Berkshire Salary: £28,000–£29,000 per annum What You'll Be Doing As a Level 1 Service Desk Engineer, you'll be the first point of contact for technical support, ensuring users receive prompt, professional assistance while maintaining high ...

Service Desk Engineer Hull £27,000 - £30,000 + Excellent benefits A well-established and growing professional services business are seeking an experienced Service Desk Engineer to provide hands-on technical support for a user base of more than 500. You will have … things IT and contributing to the smooth running of a networks, systems and hardware. You will have strong troubleshooting, problem-solving and customer service skills as well as the ability to adapt to evolving technologies and contribute to process improvements. This role will be primarily based in central Hull. ...

Senior Service Desk Engineer - 12 Month FTC London - Hybrid Working £45,000 - £50,000 We're working with a well-known, public-facing organisation to recruit a Senior Service Desk Engineer on an initial 12-month fixed-term contract. Supporting an organisation of circa … support across end-user computing, infrastructure, Microsoft technologies, business systems and telephony. You'll take ownership of more complex technical issues escalated through the Service Desk, troubleshooting through to resolution while working closely with infrastructure teams, application teams and third-party technology providers. Alongside BAU support ...

Service Desk Engineer Worksop Permanent On-site with occasional travel Are you an IT Support professional looking for a role where you can take ownership, develop your technical skills and make a genuine impact? We're recruiting for an established, multi-site organisation looking … Service Desk Engineer to its growing IT team in Worksop. This is a fantastic opportunity for someone with at least 12 months of IT support experience who enjoys troubleshooting, solving problems and delivering excellent customer service. You'll join a supportive team where you'll gain exposure ...

Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development … organisations IT Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers. Context of Role: IT Services underpin the operation ...

Line Service Desk Engineer Purpose of the role: Deliver high-quality IT support across Acosta Europe, ensuring reliable, secure, and efficient services that enable a positive user experience across business systems, infrastructure, and operational technology. Scope of Support Supports services across the IT landscape, including: Service Desk: Incident, Request & Problem Management Business Systems: Reapp Perform, COPS, Business Central, iTrent, Rydoo Infrastructure & EUC: Devices, Azure, Active Directory, networking Security & Access: Identity, endpoint protection, access control Operational Tech: Warehouse scanners, printers, mobile devices Key Responsibilities: Provide 2nd line support, troubleshooting hardware, software, mobile devices, and network ...

Service Desk Engineer - Data Centre - Shift based role - 12 Hour Shifts, 4 days on/4days off - alternate night and day shifts. c£51,000 plus £6500 shift allowance, travel allowance, bonus, pension, healthcare and other great benefits. We are looking for a Data Centre Service Desk Engineer to take responsibility for ensuring, during shift hours, that customers’ Incidents\\Events and/or Requests are processed in accordance with industry standards and brought to a successful resolution within agreed Service Levels at both London sites. Provide a value-added service ...

Lead the Past, Influence the Future Job Title: 2nd Line IT Service Desk Site Engineer Location: Hydesville Tower School Hours : 35 hours per week | Salary: Up to £29,000 per annum (depending on experience) Contract: Permanent - 52 weeks About Us Hydesville Tower School is a successful … clear focus on academic excellence. Role Purpose Are you an experienced IT professional who enjoys solving complex technical challenges and delivering exceptional customer service? We're looking for a 2nd Line IT Service Desk Site Engineer to join our growing IT team, based primarily at Hydesville ...

Service Desk Engineer Hull £27,000 - £30,000 + Excellent benefits A well-established and growing professional services business are seeking an experienced Service Desk Engineer to provide hands-on technical support for a user base of more than 500. You will have ...

Role: Service Desk Engineer Location: Nottingham Working Arrangement: Full-time office-based for the first month, then hybrid – 3 days in the office and 2 days from home Salary: Up to £28,000 Are you someone who enjoys being the person people come to when their technology … working? Do you have a good understanding of Windows and Microsoft 365, enjoy troubleshooting problems and take pride in providing good customer service? If so, this could be a great opportunity to join an established IT team as a Service Desk Engineer. You’ll be the first ...

with Network ROI! Are you passionate about technology and enjoy helping people solve problems? Network ROI is looking for a motivated and enthusiastic IT Service Desk Engineer Apprentice to join their growing team. This is an exciting opportunity to gain real-world experience in a fast-paced … Apprenticeship with QA. You'll receive comprehensive training, hands-on experience, and support from experienced IT professionals as you develop the technical and customer service skills needed for a successful career in technology. As your confidence and knowledge grow, you'll take increasing ownership of customer support requests ...

Looking for Desk Engineers! Fully office-based in central London A leading Ireland and UK Employment Law and Health & Safety Specialists, providing an integral service to 32,000 client's daily business operations is looking for a talented Group Service Desk Engineer to provide … Knowledge management Demonstrate strong organisational skills and be accountable for your daily workload Responsibility for being the first point of contact on the Service Desk Responsibility for supporting and maintaining the company's IT systems and for providing efficient desktop support to all business users To provide application ...

Looking for Desk Engineers! Fully office-based in central London A leading Ireland and UK Employment Law and Health & Safety Specialists, providing an integral service to 32,000 client's daily business operations is looking for a talented Group Service Desk Engineer to provide … Knowledge management Demonstrate strong organisational skills and be accountable for your daily workload Responsibility for being the first point of contact on the Service Desk Responsibility for supporting and maintaining the company's IT systems and for providing efficient desktop support to all business users To provide application ...

Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development ...

Charity in London are seeking a Service Desk Engineer on a permanent basis to join the team. The role is based in Central London 4 days a week. Our IT services, including our IT infrastructure, are key to many important areas of work within the organisation … smooth running of events and ceremonial occasions. Working closely with the IT Service Delivery Manager, you will provide effective technical support to colleagues across the organisation, helping to ensure that IT services and end-user technology are reliable, secure and well supported. You will provide first and second-line ...

Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management … assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service ...

Technical ServiceDesk Analyst Location: Manchester Head Office 5 days on site Permanent Looking for a Service Desk Analyst with strong customer Service experience within a Product/Manufacturer organisation (electronics, AV, or IT equipment) Role Purpose The Technical ServiceDesk Analyst contributes to the delivery of a high … quality, structured, and customer-focused service desk experience. Dealing with Technical tickets from customers Working as part of the Support Team, the role supports the ongoing development and optimisation of the desk software applications and tools, ensuring workflows, categorisation, automation, and reporting continue to meet operational needs. ...

Cvent, Inc. in London is seeking a Senior Service Desk Engineer to deliver secure, reliable IT support for UK, Europe, and global needs. You will act as a technical escalation point, troubleshoot Windows/macOS, identity and access, endpoint lifecycle, and incident management, while driving automation ...