1 to 25 of 65 Permanent Service Desk Engineer Jobs in the UK

IT Service Desk Engineer East Grinstead, West Sussex x5 days on site 30k - 35k + Benefits I am recruiting for a IT Service Desk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. This role is x5 days a week on site and you will provide technical … support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The … recording information correctly, fault finding and troubleshooting and liaising with 3rd party providers where necessary. Primarily an office-based position will be some onsite work at clients' sites. IT Service Desk Engineer Benefits: 23 days Holiday + BH Workplace Pension scheme Office based position Full Training Pool Cars to use for client visits Overtime Paid (subject to More ❯

IT Service Desk Engineer East Grinstead, West Sussex x5 days on site £30k - £35k + Benefits I am recruiting for a IT Service Desk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. This role is x5 days a week on site and you will provide technical … support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The … recording information correctly, fault finding and troubleshooting and liaising with 3rd party providers where necessary. Primarily an office-based position will be some onsite work at clients' sites. IT Service Desk Engineer Benefits: 23 days Holiday + BH Workplace Pension scheme Office based position Full Training Pool Cars to use for client visits Overtime Paid (subject to More ❯

A leading healthcare regulator is seeking a Service Desk Engineer to join their Information Systems Operations team in London. SERVICE DESK ENGINEER Salary: £35,000 - £42,000Location: London A leading healthcare regulator is seeking a Service Desk Engineer to join their Information Systems Operations team in London. What you'll do … As a Service Desk Engineer, you will play a pivotal role in providing both remote and onsite technical support across multiple locations. Your day-to-day activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows … internal teams and end users. Your ability to communicate clearly over the phone and via written channels will be essential as you log incidents and prioritise requests according to service level agreements. Administrative duties will form part of your routine to ensure the Service Desk runs smoothly. You will also contribute ideas for continuous improvement within the More ❯

Service Desk Engineer French When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (French Required) Work location: Remote Salary: Up … love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in French to provide top-tier technical support to our contract customers. What youll be … doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What More ❯

Service Desk Engineer - German When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (German Required) Work location: Remote Salary: Up … love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in German to provide top-tier technical support to our contract customers. What youll be … doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What More ❯

Lead Service Desk Engineer London Up to £50,000 per annum VIQU have partnered with a growing construction company who are seeking a Lead Service Desk Engineer to lead a team of support engineers and provide technical second- and third-line support. The role requires the candidate to work three – four days a week … in the office whilst occasionally travelling to customer sites when required. Duties of the Lead Service Desk Engineer: Provide second and third line IT support. Lead a team of two IT support engineers, ensuring tickets are being completed in a timely manner and KPI’s/SLA’s are adhered to. Independently manage IT projects. Utilise Microsoft … Defender for security monitoring. Manage Windows Servers, Intune, O365, and Azure infrastructure. Deploy Azure environments. Configure and maintain equipment. Experience required for the Lead Service Desk Engineer: Experience within a managerial/lead IT support role, administering KPI’s and SLA’s. Experience across the Microsoft technology stack – Defender, Intune, M365, Windows servers ect. Previous experience administering More ❯

Lead Service Desk Engineer London Up to £50,000 per annum VIQU have partnered with a growing construction company who are seeking a Lead Service Desk Engineer to lead a team of support engineers and provide technical second- and third-line support. The role requires the candidate to work three – four days a week … in the office whilst occasionally travelling to customer sites when required. Duties of the Lead Service Desk Engineer: Provide second and third line IT support. Lead a team of two IT support engineers, ensuring tickets are being completed in a timely manner and KPI’s/SLA’s are adhered to. Independently manage IT projects. Utilise Microsoft … Defender for security monitoring. Manage Windows Servers, Intune, O365, and Azure infrastructure. Deploy Azure environments. Configure and maintain equipment. Experience required for the Lead Service Desk Engineer: Experience within a managerial/lead IT support role, administering KPI’s and SLA’s. Experience across the Microsoft technology stack – Defender, Intune, M365, Windows servers ect. Previous experience administering More ❯

Our well established client is looking to expand their Service Desk with a Tier 2 Engineer. You must have experience working with a Managed Service Provider. Are you an experienced tier 2 Service Desk Engineer who is looking for an exciting new opportunity to join our client who are continuing to grow with progression … take pride in a strong company culture, investment in technology, and commitment to supporting their team's professional growth. The Role: We are looking for an experienced Tier 2 Service Desk Engineer to join a growing team. The successful candidate must have experience working in a Managed Service Provider (MSP) environment and be comfortable dealing with … access to cutting-edge VR, digital displays, tills, hospitality, venue technology etc. West Bromwich hospitality box access for employees. Community and Charity Involvement Key Responsibilities for the Tier 2 Service Desk Engineer: Provide Tier 2 technical support, troubleshooting issues and resolving complex IT queries. Support a diverse range of customers across multiple industries. Work closely with Tier More ❯

Senior Service Desk Engineer – London Based | £40,000–£52,000 Location & Hours Location: Central London Hybrid Working: 3 days in the office (Mon, Wed, Fri) and 2 days working from home (Tues, Thurs) Hours: Full-time, 37.5 hours/week (Monday to Friday) Are you a tech-savvy problem solver with a passion for delivering outstanding customer … service? Do you thrive in dynamic environments where no two days are the same? If so, my client is looking for you! We’re excited to offer a fantastic opportunity to join my client's Information Systems (IS) Operations team as a Service Desk Engineer . Based at their modern offices in Central London , you’ll … play a key role in supporting their internal users, ensuring seamless IT service delivery and contributing to the continuous improvement of their systems. The Role As a Service Desk Engineer , you’ll be the first point of contact for technical support, providing both remote and desk-side assistance. You’ll troubleshoot issues, escalate where necessary More ❯

Service Desk Engineer The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk … always ensuring that written and verbal communication is professional and meets our standards. Ensure appropriate adherence to performance targets including KPIs and SLAs. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation. Work with Team Managers, Team Leaders and Account Managers to More ❯

Service Desk Engineer The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk … always ensuring that written and verbal communication is professional and meets our standards. Ensure appropriate adherence to performance targets including KPIs and SLAs. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation. Work with Team Managers, Team Leaders and Account Managers to More ❯

Third Line Service Desk Engineer Annual Salary: £30,000 - £35,000 Location: Cardiff Job Type: Full-time - Shift Pattern Applies We are seeking a Third Line Service Desk Engineer to provide advanced technical support, manage infrastructure and security requirements, and ensure system availability across various platforms. This role is ideal for someone who is … Proactive & Continuous Upgrade Management: Monitor the client estate rigorously, identifying potential upgrades and efficiencies. Participate in technical projects and monthly client meetings to demonstrate expertise and support client development. Service Desk Ticketing & Service Requests: Handle, categorise, and prioritise tickets. Investigate and diagnose issues, escalate/reassign tickets, and develop knowledge base solutions. Required Skills & Qualifications: Bachelor’s … Manager). Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Strong analytical and reporting skills. To apply for the Third Line Service Desk Engineer position, please apply online or for more information please contact me on More ❯

Service Desk Engineer - Public Sector Hybrid (Central London - 2/3 days on site) £37,000-£43,000) Permanent Harvey Nash have partnered with a leading public sector organisation to recruit a Service Desk Engineer to join their London-based IT team. This role is a blend of traditional service desk and … and collaborative IT function working across multiple sites, with direct exposure to modern tooling and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN … MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (Windows Server 2016/2019) advantageous What's in it for you: 30 days annual leave + buy/sell More ❯

Service Desk Engineer - Public Sector Hybrid (Central London - 2/3 days on site) | £37,000-£43,000) | Permanent Harvey Nash have partnered with a leading public sector organisation to recruit a Service Desk Engineer to join their London-based IT team. This role is a blend of traditional service desk and … and collaborative IT function working across multiple sites, with direct exposure to modern tooling and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN … MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (Windows Server 2016/2019) advantageous What's in it for you: 30 days annual leave + buy/sell More ❯

Service Desk Engineer - Public Sector Hybrid (Central London - 2/3 days on site) | £37,000-£43,000) | Permanent Harvey Nash have partnered with a leading public sector organisation to recruit a Service Desk Engineer to join their London-based IT team. This role is a blend of traditional service desk and … and collaborative IT function working across multiple sites, with direct exposure to modern tooling and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN … MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (Windows Server 2016/2019) advantageous What’s in it for you: 30 days annual leave + buy/sell More ❯

Service Desk Engineer - Public Sector Hybrid (Central London - 2/3 days on site) | £37,000-£43,000) | Permanent Harvey Nash have partnered with a leading public sector organisation to recruit a Service Desk Engineer to join their London-based IT team. This role is a blend of traditional service desk and … and collaborative IT function working across multiple sites, with direct exposure to modern tooling and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN … MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (Windows Server 2016/2019) advantageous What’s in it for you: 30 days annual leave + buy/sell More ❯

Service Desk Engineer - Public Sector Hybrid (Central London - 2/3 days on site) | £37,000-£43,000) | Permanent Harvey Nash have partnered with a leading public sector organisation to recruit a Service Desk Engineer to join their London-based IT team. This role is a blend of traditional service desk and … and collaborative IT function working across multiple sites, with direct exposure to modern tooling and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN … MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (Windows Server 2016/2019) advantageous What’s in it for you: 30 days annual leave + buy/sell More ❯

Service Desk Engineer - Public Sector Hybrid (Central London - 2/3 days on site) | £37,000-£43,000) | Permanent Harvey Nash have partnered with a leading public sector organisation to recruit a Service Desk Engineer to join their London-based IT team. This role is a blend of traditional service desk and … and collaborative IT function working across multiple sites, with direct exposure to modern tooling and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN … MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (Windows Server 2016/2019) advantageous What’s in it for you: 30 days annual leave + buy/sell More ❯

Service Desk Engineer - Insurance Up to £60,000 London 5 days on-site A leading (re)insurer experiencing rapid growth is looking for an experienced Service Desk Engineer to join their London IT team. This is a business that moves fast, with technology central to everything they do. The environment suits engineers who thrive … under pressure, take ownership, and deliver consistently high standards of support. The Role You'll join a close-knit, high-performing service desk supporting a demanding London Market user base. The role covers both BAU and project-related work, spanning 1st and 2nd line responsibilities. Expect variety, pace, and daily interaction with senior stakeholders. Key responsibilities include: Delivering … and leavers processes Mobile device management (MDM/MAM) Escalation, incident, and change management support Providing structured updates and feedback to senior IT and business leaders Skills & Experience Proven service desk experience within financial services or insurance Strong technical skills across Windows 10, O365, Active Directory, Exchange Online Understanding of DNS, DHCP, and Group Policy Exposure to Microsoft More ❯

Service Desk Engineer - Insurance Up to £60,000 | London | 5 days on-site A leading (re)insurer experiencing rapid growth is looking for an experienced Service Desk Engineer to join their London IT team. This is a business that moves fast, with technology central to everything they do. The environment suits engineers who thrive … under pressure, take ownership, and deliver consistently high standards of support. The Role You'll join a close-knit, high-performing service desk supporting a demanding London Market user base. The role covers both BAU and project-related work, spanning 1st and 2nd line responsibilities. Expect variety, pace, and daily interaction with senior stakeholders. Key responsibilities include: Delivering … and leavers processes Mobile device management (MDM/MAM) Escalation, incident, and change management support Providing structured updates and feedback to senior IT and business leaders Skills & Experience Proven service desk experience within financial services or insurance Strong technical skills across Windows 10, O365, Active Directory, Exchange Online Understanding of DNS, DHCP, and Group Policy Exposure to Microsoft More ❯

Service Desk Engineer - Insurance Up to £60,000 | London | 5 days on-site A leading (re)insurer experiencing rapid growth is looking for an experienced Service Desk Engineer to join their London IT team. This is a business that moves fast, with technology central to everything they do. The environment suits engineers who thrive … under pressure, take ownership, and deliver consistently high standards of support. The Role You'll join a close-knit, high-performing service desk supporting a demanding London Market user base. The role covers both BAU and project-related work, spanning 1st and 2nd line responsibilities. Expect variety, pace, and daily interaction with senior stakeholders. Key responsibilities include: Delivering … and leavers processes Mobile device management (MDM/MAM) Escalation, incident, and change management support Providing structured updates and feedback to senior IT and business leaders Skills & Experience Proven service desk experience within financial services or insurance Strong technical skills across Windows 10, O365, Active Directory, Exchange Online Understanding of DNS, DHCP, and Group Policy Exposure to Microsoft More ❯

Service Desk Engineer - Insurance Up to £60,000 | London | 5 days on-site A leading (re)insurer experiencing rapid growth is looking for an experienced Service Desk Engineer to join their London IT team. This is a business that moves fast, with technology central to everything they do. The environment suits engineers who thrive … under pressure, take ownership, and deliver consistently high standards of support. The Role You'll join a close-knit, high-performing service desk supporting a demanding London Market user base. The role covers both BAU and project-related work, spanning 1st and 2nd line responsibilities. Expect variety, pace, and daily interaction with senior stakeholders. Key responsibilities include: Delivering … and leavers processes Mobile device management (MDM/MAM) Escalation, incident, and change management support Providing structured updates and feedback to senior IT and business leaders Skills & Experience Proven service desk experience within financial services or insurance Strong technical skills across Windows 10, O365, Active Directory, Exchange Online Understanding of DNS, DHCP, and Group Policy Exposure to Microsoft More ❯

Job summary We are looking to recruit a Senior Service Desk engineer to support the Digital Services department. The Digital Service Desk represents the front door to Digital Services and so is a highly customer focussed interface seeking to resolve many of our user issues at the time when they first call. Where a first … time fix is not possible the digital service desk will manage the handover of the call to one of the IT services group or to the correct third-party organisation. Main duties of the job The primary role of the post holder is to interact with the user, identify and record the problem, where possible provide advice such … or upset. The post holder will also fully document the call ensuring that sufficient information is recorded to allow the incident to be resolved by other members of the Service Desk, any of the WSH IT Engineering Team or by the allocated third party service provider. This role will require you to be onsite at our Bury More ❯

Second Line Service Desk Engineer - Bodmin Onsite ! Salary up to £32,500 A Second Line Service Desk Engineer is needed in Bodmin, Cornwall to deliver technical support across various businesses and industries. Responsibilities include managing the helpdesk, troubleshooting issues, performing repairs or upgrades, assisting First Line Engineers, escalating cases to Third Line, and supporting … on-site. The ideal candidate is proactive, collaborative, results-driven, and skilled at working in fast-paced environments with strong interpersonal abilities. Keys skills and responsibilities, Previous Support/Service Desk Experience Demonstrates knowledge of Microsoft 365, including email concepts, SharePoint, OneDrive, and Azure AD. Has an understanding of network concepts such as LAN, WAN, VLAN, WIFI, IPSEC … across various sizes and industries. Manages and monitors the helpdesk, identifies issues, troubleshoots problems, and performs repairs or upgrades as needed. Serves as an escalation point for first line service desk engineers, assisting with technical challenges. Escalates support issues to third line when required, ensuring timely resolution. Supports field engineers by offering expertise and providing on-site assistance More ❯

Second Line Service Desk Engineer – Bodmin Onsite!!!!! Salary up to £32,500 A Second Line Service Desk Engineer is needed in Bodmin, Cornwall to deliver technical support across various businesses and industries. Responsibilities include managing the helpdesk, troubleshooting issues, performing repairs or upgrades, assisting First Line Engineers, escalating cases to Third Line, and supporting … on-site. The ideal candidate is proactive, collaborative, results-driven, and skilled at working in fast-paced environments with strong interpersonal abilities. Keys skills and responsibilities, Previous Support/Service Desk Experience Demonstrates knowledge of Microsoft 365, including email concepts, SharePoint, OneDrive, and Azure AD. Has an understanding of network concepts such as LAN, WAN, VLAN, WIFI, IPSEC … across various sizes and industries. Manages and monitors the helpdesk, identifies issues, troubleshoots problems, and performs repairs or upgrades as needed. Serves as an escalation point for first line service desk engineers, assisting with technical challenges. Escalates support issues to third line when required, ensuring timely resolution. Supports field engineers by offering expertise and providing on-site assistance More ❯