1 to 25 of 35 Permanent Service Desk Engineer Jobs in the UK

Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will … Azure/Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility ...

Line IT Service Desk Engineer - Gloucester- £25,000 I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The right IT Service Desk Engineer … will work across the spectrum of IT support in this role, getting involved in infrastructure project work as well as basic 1st line service desk queries. This is a great opportunity for the right person to take a step up into a Service Desk role ...

Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work … across diverse client environments. If youve also worked in the following roles, wed also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite ...

Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: £26,000 - £30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part … Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency ...

Service Desk Engineer - Multilingual When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English, Portuguese, Spanish) Work location: Nottingham (Hybrid) Salary: Up to £28,500 Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism ...

recruiting for a Service Desk Engineer to join a growing IT services team based in Waterlooville. This role sits at the heart of the service delivery function, providing first-line technical support and ensuring customers receive a structured, reliable and professional IT support experience. This … excellent opportunity for someone with 1-3 years' experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues. As Service Desk Engineer, you will act as a primary point of contact ...

medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving … issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team to troubleshoot issues, escalate when required, and ensure systems remain reliable, secure ...

have an excellent opportunity for a Service Desk Engineer to join a supportive IT team for a highly respected and well established educational organisation in Cambridgeshire, renowned for its outstanding facilities, collaborative culture, and strong investment in technology where your work will have a direct impact … students. You’ll benefit from a forward-thinking environment, exposure to modern technologies, and a strong focus on work-life balance. As a Service Desk Engineer , you will provide high-quality, customer-focused IT support across multiple sites, acting as the first point of contact for technical ...

Join a Leading IT Support Team as a Service Desk Engineer - Be the First Point of Contact! Are you passionate about delivering exceptional IT support? Our client, a trusted provider of managed IT services, is seeking a dedicated Service Desk Engineer to join their … Follow established incident, request, and escalation processes confidently Keep customers informed of progress, actions taken, and expected resolution times Log, categorise, and document all service activities accurately for visibility and control Escalate complex issues to technical teams with clear handover information Maintain service quality, meet defined performance levels ...

Service Desk Engineer (1st Line Support) Nottingham (Hybrid) - with travel to Birmingham (1 day per week) Up to £28,000 SF are exclusively working with a Nottingham-based client who is looking to add a Service Desk Engineer to their growing IT team. This … support experience. This role is primarily office based but will require travel to a Birmingham city centre office once a week to provide onsite, desk-side support to end users. The Role -You'll be responsible for providing first-line technical support, managing incidents and service requests ...

client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your … teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities ...

Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We're on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. … teams tailor our services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities ...

seeking an experienced 3rd line IT Engineer to join a well-established MSP on a full time, permanent basis. The Service Desk Team are responsible for delivering a high level of support to clients, covering a wide variety of packages and platforms. As the Service Desk Engineer, you will be responsible for: Manage and assist with IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Provide 2nd and 3rd line technical support to clients ...

seeking an experienced 3rd line IT Engineer to join a well-established MSP on a full time, permanent basis. The Service Desk Team are responsible for delivering a high level of support to clients, covering a wide variety of packages and platforms. As the Service Desk Engineer, you will be responsible for: Manage and assist with IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Provide 2nd and 3rd line technical support to clients ...

Service Desk Engineer St Neots (PE19) Perm Full-Time on site Salary £28,000 to £33,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical … Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Continuous Professional development support Annual Wellness Allowance At MASS, service excellence is central to our mission. We deliver dependable, high-quality services that support national security, drive efficiency, and continuously evolve, fostering innovation ...

Service Desk Engineer Hybrid working following successful completion of 3 month induction. We are seeking a proactive Service Desk Engineer to join our Service Delivery Team, delivering top-tier IT support both remotely and on-site. Responsibilities: Respond to technical requests via phone … Stay updated on technology and cyber-security developments; pursue relevant certifications. Requirements: Minimum 2 years IT support experience, in an MSP environment. Strong customer service and client-facing skills. Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/DR solutions, and cyber-security ...

client relationships, with a focus on reliability, innovation, and long-term partnerships. Working with diverse SME environments, they provide the perfect setting for an engineer looking to broaden their technical depth and take real ownership of their work. Senior Service Desk Engineer (2nd–3rd Line) – Take … Must be a driver with your own transport) Salary: £35,000 – £40,000 DOE Hours: Monday – Friday, 09:00 – 17:30 As a Senior Service Desk Engineer , you will handle complex technical escalations, deliver projects, and play a key role in maintaining client infrastructure. ...

Freightserve recruitment are looking for a Service Desk Engineer for a well-established IT Company. The role is based in London Docklands. About the Department/Team: This role will report directly to the Service Desk Manager. The Service Desk Team are responsible … packages and platforms. We aim to get it right first time, to meet the expectations of our clients, whilst meeting SLA’s. Responsibilities: The Engineer role encompasses elements of 2nd and 3rd line support within a customers location based in Dockside E16, London. You will need ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: £27,625 Location: Sheffield (Hybrid) Must be eligible … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, youll be the friendly, knowledgeable voice our customers rely on when somethings not working. Youll learn a huge amount ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: £27,625 Location: Nottingham (Hybrid) Must be eligible … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, youll be the friendly, knowledgeable voice our customers rely on when somethings not working. Youll learn a huge amount ...

Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week – 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months … outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP—formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk—owning the most complex technical incidents across our diverse SME client ...

Service Desk Engineer - Multilingual When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English, Portuguese, Spanish) Work location: Nottingham (Hybrid) Salary: Up to £28,500 Here at Littlefis click apply for full job details ...

Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: £26,000 - £30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part … Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance click apply for full job details ...

South-East. They are passionate about technology, teamwork, and personal development – an environment where you can truly grow your skills and advance your career. Service Desk Engineer (1st–2nd Line) – Develop Your IT Career! Location: Horsham (Must be a driver with your own transport) Salary … Hours: Monday – Friday, 09:00 – 17:30 As a Service Desk Engineer (1st–2nd Line) , you will be the friendly, knowledgeable first point of contact for clients. You’ll solve technical issues, maintain systems remotely, and support project delivery alongside experienced senior engineers. Key Responsibilities ...

South-East. They are passionate about technology, teamwork, and personal development – an environment where you can truly grow your skills and advance your career. Service Desk Engineer (1st–2nd Line) – Develop Your IT Career! Location: Horsham (Must be a driver with your own transport) Salary … Hours: Monday – Friday, 09:00 – 17:30 As a Service Desk Engineer (1st–2nd Line) , you will be the friendly, knowledgeable first point of contact for clients. You’ll solve technical issues, maintain systems remotely, and support project delivery alongside experienced senior engineers. Key Responsibilities ...