1 to 25 of 26 Permanent Service Desk Engineer Jobs in the UK

Service Desk Engineer Work Model: Remote Salary: £40k - £45k (Depending on experience to date) Time/Shifts: Between Monday to Friday OR Saturday to Monday About the Role A great opportunity for an experienced, customer-focused Senior Service Desk Engineer to join a growing … supporting a mix of on-premises and Azure customer environments. As Senior Service Desk Engineer , you'll need a genuine passion for problem-solving and a customer-first mindset, comfortable balancing hands-on troubleshooting with longer-term project and delivery work. This is a varied role - some ...

Senior Service Desk Specialist Reference: PC0726-3M Salary: £30,000 – £32,000 + Skill Development, Career Progression & Benefits Location: Manchester, M16 Working Pattern: Monday – Friday Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer – Based in Manchester- Mon – Fri, needed … provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune ...

Service Desk Team Leader - £55,000 - £65,000 + Benefits Our client is a Global market-leader and they are seeking an experienced IT Service Desk Team Leader, to lead the service desk function. Salary: £60,000 - £65,000 Benefits: Excellent Benefits/Bonus … Location: Kings Langey (WD4) Hertfordshire The ideal Support Engineer will be responsible for the day-to-day management of the Helpdesk function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support ...

client, an established IT provider, is currently recruiting a 2nd Line Service Desk Engineer to join their growing service desk team based in Shoreham. The 2nd Line Service Desk Engineer will be responsible for providing excellent customer service while responding … resolving a wide range of technical support requests in a dynamic, ever-changing environment. Key Responsibilities for the 2nd Line Service Desk Engineer: Managing multiple tickets and projects simultaneously. Assisting with technical support requests within the team. Keeping the company's IT documentation fully up to date. ...

Service Desk Engineer St Neots (PE19) Permanent Full Time Salary: £26,000 - £30,000 DOE 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days' annual leave Two pension schemes to choose from Private Medical & Dental Insurance … Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Continuous Professional Development support Annual Wellness Allowance Join our Service Desk team and build your IT career We're looking for an enthusiastic IT Service Desk Engineer to join ...

Service Desk Engineer Are you passionate about technology and delivering exceptional customer service? We're looking for a Level 1 Service Desk Engineer to join a growing Managed Services team, providing first-line IT support to a diverse range of business clients. This … within a supportive, collaborative environment. Location: Maidenhead, Berkshire Salary: £28,000-£29,000 per annum What You'll Be Doing As a Level 1 Service Desk Engineer, you'll be the first point of contact for technical support, ensuring users receive prompt, professional assistance while maintaining high ...

Field & Service Desk Engineer London/Hybrid/Up to £40,000/Full-Time/Permanent The Opportunity: We are working with a well-established and highly regarded IT Managed Service Provider serving the financial sector across London and the UK. Due to continued growth … client demand, they are seeking an experienced Field & Service Desk Engineer to join their close-knit technical team. This is a genuinely varied and hands-on role. You will spend the majority of your time on client sites, acting as a trusted face of the business, while ...

site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site FryerMiles are delighted to be working with a leading Managed Service Provider to assist with their recruitment of a Service Desk Engineer to join their team in Orpington. … successful candidate will have strong technical knowledge, excellent customer service skills, and a proactive approach to IT support. The successful candidate will be responsible for providing on-site technical support, resolving hardware and software issues, maintaining IT infrastructure, and ensuring a high standard of service delivery across customer ...

Senior Service Desk Engineer 2 nd Line Salary: Up to £35,000 per annum Location: South Tyneside My client, based in South Tyneside, is My client is a rapidly growing ITbusiness, who provide a managed service solution to organisations across the UK. Due to their continued … growth, they are seeking a Senior Service Desk Engineer (2 nd Line), with a particular focus on Networking capabilities. The Role Act as the second line of support for IT issues via phone, email, and ticketing systems. Troubleshoot hardware, software, and network problems, escalating when required Manage ...

exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. Regular travel to other office locations is expected, so having access to personal transport is beneficial but not essential. THE ROLE: As an IT Service Desk Engineer, you will be the first point of contact for IT related issues and technical support within the business. Your primary goal will be to provide first-time resolution to technical issues while ensuring the effective operation of desktops, networks, and infrastructure. This will involve troubleshooting ...

Line Service Desk Engineer Purpose of the role: Deliver high-quality IT support across Acosta Europe, ensuring reliable, secure, and efficient services that enable a positive user experience across business systems, infrastructure, and operational technology. Scope of Support Supports services across the IT landscape, including: Service Desk: Incident, Request & Problem Management Business Systems: Reapp Perform, COPS, Business Central, iTrent, Rydoo Infrastructure & EUC: Devices, Azure, Active Directory, networking Security & Access: Identity, endpoint protection, access control Operational Tech: Warehouse scanners, printers, mobile devices Key Responsibilities: Provide 2nd line support, troubleshooting hardware, software, mobile devices, and network ...

Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development … organisations IT Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers. Context of Role: IT Services underpin the operation ...

Service Desk Engineer Monday to Friday, 8:30am – 5:00pm Office based in Orpington Competitive Salary Our client is looking for a service desk engineer to join their team. they are looking for an enthusiastic and technically proficient individual to be a part … passionate about IT, love solving technical challenges, and are eager to make an impact in a company that values customer service, innovation, and collaboration, we would love to hear from you! *Braundton Consulting is a recruitment agency recruiting on behalf of a customer. ...

Advancing People Multilingual Recruitment Specialists are now recruiting for a Dutch speaking Service Desk Engineer/Service Desk Analyst for their client. This role is 100% remote As a Dutch speaking Service Desk Analyst it will be your responsibility to provide support assistance ...

Role: Service Desk Engineer Shift Pattern: Weekend Salary: £40,000 About the Company Our client is a technology services partner specialising in supporting financial sector and regulated businesses. They deliver enterprise-level support, security, strategy, and supply solutions, holding themselves to a high standard across reliability, security … world-class technologies, exciting applications, bespoke software, and a talented group of colleagues. Role Overview Our client is seeking an experienced, customer-focused IT engineer to join their weekend service desk team. The successful candidate will provide support across on-premises and Azure environments, acting ...

Temporary(12 Months Maternity Cover) Location Base: St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG Are you an experienced IT Service Desk or Support Engineer looking to take the next step in your healthcare IT career? We are looking for a tech-savvy … problem solver with strong foundational IT skills to join our Digital Service Desk team. In this role, you will provide vital 2nd-line support for the core clinical applications that keep Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust running smoothly. No prior clinical systems ...

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Global Service Desk VNOC Engineer to be a key part of our Egham team, representing proAV, taking full responsibility for maintaining high levels of Customer … service through helpdesk and remote technical support. Due to the nature of the Support Services business these roles are subject to tight SLA’s and KPI’s. The role requires developing and sustaining excellent customer relations whilst providing first class remote technical support for immediate fault resolution ...

Enable Technology · Borehamwood · Full-time · Optional WFH Fridays The role You're the engine room of our service desk: the incidents 1st line can't crack land with you, and most of them should never need to go further. You'll own problems through to root cause, deliver … help 1st line engineers become better than they were last month. This role is the bridge between keeping clients running today and engineering the desk we're building for tomorrow. Who we are We're Enable Technology, a Borehamwood-based MSP of around 20 people, supporting a diverse ...

Service Desk Engineer £27,000 – £34,000 | Fareham | Full-time Office Based There's a big difference between answering tickets... ...and actually developing as an IT engineer. If you're looking for a role where you'll work across modern Microsoft technologies, solve a wide variety … experienced engineers who'll help you grow, this could be exactly what you're looking for. You'll join a well-established Managed Service Provider supporting a diverse range of businesses, where no two days are ever quite the same. What's in it for you? Salary ...

Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management … assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service ...

About the Client Our client is an established managed service provider committed to delivering robust, high-performance IT solutions and security-focused support. Grounded in continuous improvement and excellent service standards, they foster a collaborative workplace where technical growth, quality assurance, and candidate development are highly valued. … Responsibilities Team Leadership & Supervision Lead and coordinate a team of service desk technicians to ensure incidents and service requests are logged, prioritised, and resolved promptly. Provide ongoing mentorship, guidance, and training to junior team members. Act as the primary escalation point for high-priority or complex technical ...

heading We're building an automation-first, AI-enabled MSP - proactive by design, not reactive break-fix. Our platform is HaloPSA for service management, NinjaOne for RMM, CIPP for Microsoft 365 security automation, and Hudu for documentation. Self-healing scripts, intelligent alerting and predictive maintenance aren't buzzwords here … engineers who feed it Escalating to 2nd line with full diagnostic context: what you tried, what you ruled out, what you suspect Our stack Service management: HaloPSA (PSA and ticketing), Hudu (documentation and knowledge base) Monitoring and automation: NinjaOne RMM, CIPP for multi-tenant Microsoft 365 security Microsoft cloud ...

Title: Second Line Helpdesk Engineer Location: Hybrid working, Norfolk We have an exciting opportunity with an established & growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider … customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. You must ...

resolve issues across operating systems, applications, hardware, and networks. Document all support tickets with high accuracy, contributing to knowledge base articles and self-service guides. Prioritise, escalate, and collaborate on complex issues with higher-tier IT teams to maintain SLA targets. Monitor system alerts and perform routine operational checks … ensure peak service availability. Maintain strict adherence to organizational security policies, ITIL guidelines, and secure service delivery protocols. Identify process improvements and participate in ongoing technical training and development. Deliver outstanding customer service on a 24/7/365 rotational shift pattern (including nights, weekends ...

Engineer MacOS/Apple Devices/Cloud Technologies Based onsite in Gloucester We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside … similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC/Desktop Support/Endpoint Engineering role Strong knowledge ...