1 to 6 of 6 Permanent Service Desk Manager Jobs in the UK with Remote Work Options

How would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting opportunity … for an IT Service Desk Manager to oversee and manage our IT Support team. The ideal candidate will have extensive experience in managing IT service Desk teams within an MSP environment, a strong understanding of client needs, and the ability to lead a team to … deliver high-quality IT services. Where? Join our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient more »

How would you like to work for Opus, one of the UK s largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting … opportunity for an IT Service Desk Manager to oversee and manage our IT Support team. The ideal candidate will have extensive experience in managing IT service Desk teams within an MSP environment, a strong understanding of client needs, and the ability to lead a team … to deliver high-quality IT services. Where? Join our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with more »

Service Desk Manager required for a leading financial services organisation in London who are looking for an experienced leader to line-manage a team of eight 1st to 2nd line Support Analysts and Engineers. Our client are looking for someone to be able to manage the day … to-day operations of the Service Desk function, create and report on KPIs for team and service performance, drive improvement initiatives, carry out appraisals, and support training and development opportunities for more junior team members. Operating in a Microsoft environment, our client are looking for someone with more »

Service Desk Manager Nottingham/Hybrid - £45,000 - £50,000 (including car allowance) Employee Benefits: 25 days holiday, in addition to Bank Holidays, plus extra two days off at Christmas Perkbox benefits. Hybrid - 2 days working from home Modern office environment. Flexible start times Huge opportunities for … internal and external!) Emphasis on career advancement, with a focus on promoting from within. Generous company pension plan (5%) Frequent company social events Role : Service Desk Manager Location : Nottingham, Hybrid Salary : £45,000 - £50,000 (including car allowance) Client Relationship Management Cultivate and sustain robust relationships with … fully grasp their business needs and expectations. Serve as the primary liaison between my client and its customers, swiftly addressing any concerns or issues. Service Planning and Implementation Partner with internal teams to create and execute service delivery plans and strategies. Ensure the effective execution of services, aligning more »

Service Desk Manager - Leeds Salary: £30,000- £50,000 per year (depending on experience and certifications) About Art of Cloud Established in 2018, Art of Cloud is an award-winning Crest (Gold) Salesforce practice based inLeeds. We service our client's needs through our excellent understanding … holiday Opportunities for professional growth and development. Salesforce Certifications paid for. A collaborative and inclusive work environment. Access to cutting-edge technology and resources. Service Desk Manager Role The role of a Service Desk Manager is primarily to offer operational support & solutions for our … Managed Service clients. You will work in partnership with Lead Salesforce & Lead Technical Consultants ensuring client needs are met, cases assigned, resolved and dealt with within agreed service levels. Are you working in the Salesforce Ecosystem as a Lead Support Consultant or Service Desk Manager more »

Role: Service Desk Manager (Permanent) Location: London/Hybrid (3 days per week) Start: ASAP Salary: £60-65k Our market leading household name is looking for an experienced Service Desk Manager with significant team leading experience for a major Desktop Transformation initiative. Responsbilities … Develop customer journey for user base when enaging with IT Service Managing operations of 2nd Line team Develop relationships with the business to drive forward all desktop transformation activities Key Skills Strong background as a Service Desk Manager or running modern desktop environments Team Leadership and … management skills Strong working knowledge of ITIL and ideally certified Experience with ITSM tools Strong knowledge of Modern Desktop, End User Computing (EUC) Endpoint Manager SCCM Benefits Pension of up to 12% 28 days holiday Life Assurance Private Medical Insurance Bonus scheme Please send CV in the first instance. more »