17 of 17 Permanent Service Desk Team Leader Jobs in the UK

world’s preferred choice. www.yusen-logistics.com/We are looking for an IT Service Desk Team Leader in Grange Park. The position will be based on-site during the induction and training period (6 months), after which more flexible working arrangements … available. The IT Service Desk Team Leader will guide the day-to-day operations of the Service Desk, ensuring high-quality technical support and an excellent customer experience across the organisation. The role involves supporting and developing Service ...

excited to announce an opportunity to join our IT Services department as a IT Service Desk Team Leader . In this role, you will lead an efficient, responsive, and customer-focused IT Service Desk. Main duties of the job Team … ensuring NHS services are delivered efficiently, effectively, and in a patient-centric manner. As a Service Desk Team Leader, you will be well-placed to reduce service disruption and improve the IT services that our customers rely upon. Apply today ...

role Due to internal promotions, we’re looking for an IT Service Desk Team Lead to join our End-User Services department. This is a hands-on leadership role where you’ll play a key part in shaping the day-to-day IT support … scientists, designers, and specialists from a wide range of disciplines, all relying on effective, responsive IT services to do their best work. As Service Desk Team Lead, you’ll sit at the heart of that experience by managing a small and capable team ...

looking for a Service Desk Team Leader to lead a team of Service Desk Engineers, ensuring excellent IT support across our UK & Ireland practices and central teams. You’ll play a key role in driving service … DHCP, LAN/WAN, VPN) Remote support tools Cloud technologies (Azure AD, AWS, SaaS) VoIP and telephony solutions About You A people‐focused leader who enjoys coaching and developing others Customer‐centric with a passion for delivering outstanding service Calm under pressure and comfortable managing competing priorities ...

Bristow Holland is working with a growing organisation in Ipswich that is looking to recruit an experienced Service Desk Team Lead to join its IT team. This is a great opportunity for someone who already has experience in a Service Desk … supporting other engineers and is now looking to take the next step in their career. The role offers a good balance of team leadership, technical support and service improvement, with the opportunity to take ownership of the day-to-day service desk ...

Service Desk Team Leader -2nd line Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk … related discipline. Previous experience managing technical teams within a 24/7 support environment. About You You'll be a customer-focused leader with a positive, hands-on approach to management. Comfortable making decisions in a fast-paced environment, you'll be passionate about developing people, improving service ...

Service Desk Team Lead Birmingham – Hybrid (2 days WFH) £40,000–£45,000 | Permanent VIQU have partnered with a growing MSP and telecoms business looking for a Service Desk Team Lead to join their established technical team. This … hands-on role combining senior technical support with day-to-day service desk coordination. You’ll help keep the desk running smoothly, support engineers with complex issues and take ownership of customer escalations. The business invests heavily in its people and technology, offering opportunities ...

Team Leader - IT Service Desk Location London Business Area Engineering and CTO Ref # 10054201 Description & Requirements The Role We’re looking for a London based Team Leader to lead our EMEA Service Desk, within Employee … Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistent, high-quality employee experience. You will combine strong people leadership with technical and operational expertise, demonstrating end-to-end ownership, acting early on risk and using data, learning and root ...

Description As a Service Desk Team Leader, you will be responsible for ensuring that Service Deskcalls are answered by the Service Deskteam in accordance with company policy for both response time and telephone manner. You will be part … policy is adhered to and service levels are followed. You will manage: The Service Desk Team Leader, including consultation on personal development reviews, one to one meetings, performance evaluations and disciplinary responsibilities. You will also actively provide feedback to the team. ...

apprenticeships to leading UK employers across a variety of sectors. Job Description As a Service Desk Team Leader, you will be responsible for ensuring that Service Deskcalls are answered by the Service Deskteam in accordance with company policy … policy is adhered to and service levels are followed. You will manage: The Service Desk Team Leader, including consultation on personal development reviews, one to one meetings, performance evaluations and disciplinary responsibilities. You will also actively provide feedback to the team. ...

looking for a London based Team Leader to lead our EMEA Service Desk, within Employee Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistent, high-quality employee experience. You will combine strong … risk and using data, learning and roo t cause analysis to prevent repeat issues. You will work as part of one ETS team, partnering across Support, Engineering, Infrastructure and Product to improve tools, processes and service outcomes. We’ll Trust You To Lead, coach and develop ...

Bristow Holland is partnering with a growing Ipswich organisation to recruit an experienced Service Desk Team Lead to join its IT team. The role balances team leadership with hands-on technical support and service improvement, offering ownership … service desk operations while staying engaged in complex escalations. You will lead 1st and 2nd line engineers, manage workloads, escalations and incidents, mentor the team, and help drive improvements in monitoring, tooling and processes. #J-18808-Ljbffr ...

Bloomberg L.P. in London is seeking a London-based Team Leader to head the EMEA Service Desk within Employee Technology Support. You will own team performance, service delivery and escalations while ensuring a high-quality employee experience. You will ...

LRQA seeks a senior Service Desk leader to drive global support excellence. You will manage a team of leads and analysts, act as a key escalation point for critical IT issues, and continuously improve service delivery in alignment with ITIL principles. ...

seeking a Technical Team Leader to provide senior technical oversight on the Service Desk, leading a team of Level 1 Engineers in resolving incidents, developing Analyst capability, assuring diagnostic quality, and driving continual improvement to protect service performance ...

global technology consultancy in Cambridge is seeking an IT Service Desk Team Lead to enhance IT support experiences for staff. This role combines leadership and hands-on technical skills, focusing on service improvement and incident management. Candidates should have experience … support leadership and a strong commitment to user-focused service delivery. The position requires mostly on-site work and the ability to obtain a Security Check level security clearance. #J-18808-Ljbffr ...

DataVita is seeking a Service Desk Manager to lead and mature the support team across IaaS, BaaS, DRaaS, and Network services. You will build a structured path from 1st to 3rd line, act as escalation point, and own incident outcomes while hands ...