3 of 3 Permanent Service Operations Analyst Jobs in the UK

Closing Date for Applications: 24 March 2025 What is the purpose of this job? We are looking for a Service Operations Analyst to join our Product Management service team where you will provide fares, timetable and routeing guide support to the passenger rail industry retailing, pricing and timetable communities. As well as supporting the day-to … allocated services and data to support industry objectives. Monitor the performance of the Services to ensure they are delivered in accordance with agreed contractual requirements and the quality of service is maintained. Support the day-to-day operation of the Service Desk. Operate the key processes of Event, Incident, Service Request, Access and Problem Management within the … ITIL framework, to ensure that the Service continues to meet customer requirements. Investigate and manage the resolution of incidents and service requests, using judgement and initiative to determine the most appropriate course of action or providing escalation where resolution is not possible within SLA or defined areas of responsibility. Maintain centrally owned reference data and respond to workflow More ❯

Social network you want to login/join with: IT Service Operations Technical Analyst, warrington, cheshire col-narrow-left Client: Bodycote Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Bodycote operates an international network of facilities serving a wide range of … commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed … Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service More ❯

commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed … Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service More ❯