Belfast, County Antrim, Northern Ireland, United Kingdom
Red Dot Search UK Limited
Italian Customer SupportSpecialist Belfast VR Hub | Full-time | £27,019.20 + perks Step into the world of virtual reality and help users get the best possible experience from cutting-edge VR tech. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting users across global social and digital channels. The basics Location … scheduled between 6am-7pm, Monday-Sunday Salary: £27,019.20 per year + additional perks and benefits Languages: C1 Italian + B2 English What you'll be doing: Italian Customer SupportSpecialist As part of our social support team, you'll be right at the heart of the online VR community answering questions, solving issues, and engaging with … users across multiple digital platforms. Your responsibilities will include: Helping users with general and individual support queries Spotting opportunities to reduce customer effort and improve their experience Monitoring social media, forums, and product review platforms Creating engaging, on-brand responses that encourage interaction Supporting engagement and community activity across digital channels Developing user-generated content and encouraging community involvement More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Red Dot Search UK Limited
French Customer SupportSpecialist Belfast VR Hub | Full-time | £27,019.20 + perks Step into the world of virtual reality and help users get the best possible experience from cutting-edge VR tech. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting users across global social and digital channels. The basics Location … scheduled between 6am-7pm, Monday-Sunday Salary: £27,019.20 per year + additional perks and benefits Languages: C1 French + B2 English What you'll be doing:?French Customer SupportSpecialist As part of our social support team, you'll be right at the heart of the online VR community answering questions, solving issues, and engaging with … users across multiple digital platforms. Your responsibilities will include: Helping users with general and individual support queries Spotting opportunities to reduce customer effort and improve their experience Monitoring social media, forums, and product review platforms Creating engaging, on-brand responses that encourage interaction Supporting engagement and community activity across digital channels Developing user-generated content and encouraging community involvement More ❯
Technology SupportSpecialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology SupportSpecialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology SupportSpecialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology SupportSpecialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid/Remote Options
enCircle Solutions
Infrastructure & Security SupportSpecialist | Up to £30K | 100% Remote | Relaxed Culture | Real Career Growth Grow your skills. Build your confidence. Make an impact that matters. At enCircle, we design, build, and manage secure digital services for UK Police Forces, Central Government, and Local Authorities. Since 2004, weve helped public sector organisations deliver online services that millions rely on … every day safely and reliably. Were now looking for an Infrastructure & Security SupportSpecialist perfect for someone in 1st Line Support (or similar) who wants to learn, grow, and move towards 2nd Line, cloud infrastructure, and security work. Youll join a friendly, supportive team that values balance, trust, and personal development. We dont micromanage we help you … Salary £25K£30K (depending on experience). 100% remote working we trust you to manage your time. Relaxed, down-to-earth culture with a focus on wellbeing. Home office support and company pension. Ongoing professional development and funded certifications (AWS, security, etc.). Work that makes a difference to how citizens access vital public services. Be part of a More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
RE Group
Our client, a fast-growing, marketing agency based in Cheltenham, has an exciting new opportunity for a Customer Success & SupportSpecialist to join their team on a permanent basis due to business expansion. The successful Customer Success & SupportSpecialist will be someone who: Has 1–2 years of experience in software support, client services, or … efficiently Has a genuine passion for travel, hospitality, and luxury experiences Is proactive, commercially aware, and thrives in a dynamic, fast-paced environment In this role, the Customer Success & SupportSpecialist will be responsible for: Delivering outstanding support to clients using the company's hospitality software solutions Managing and resolving support tickets promptly while following best More ❯
This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones. Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a … clear view of data, audiences, and platform behaviour. This role requires proven success with Salesforce Marketing Cloud. Global CRM SupportSpecialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency. * Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes. … how-to notes, and reference materials that help marketing teams work confidently and independently. * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features. * Support global adoption of emerging CRM practices, tools, and platform updates. Ideal Global CRM SupportSpecialist Profile: * You communicate with precision and can translate difficult technical concepts into More ❯
This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones. Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a … clear view of data, audiences, and platform behaviour. This role requires proven success with Salesforce Marketing Cloud. Global CRM SupportSpecialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency.* Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes. … how-to notes, and reference materials that help marketing teams work confidently and independently.* Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features.* Support global adoption of emerging CRM practices, tools, and platform updates. Ideal Global CRM SupportSpecialist Profile: * You communicate with precision and can translate difficult technical concepts into More ❯
IT SupportSpecialist – Join a Fast-Growing Retail Tech Team! Location: Head Office (London) + travel to Stores in Central and West London (fully paid for). Working Hours: Monday–Friday, 10:00am–6:30pm (Head Office) Additional Support: Remote support required until 9:00pm Mon–Fri and across weekends Salary: £50,000–£60,000 + … you thrive in dynamic environments and love supporting both hardware and software across multiple locations? If so, we want you on our team! We’re looking for an IT SupportSpecialist to join our vibrant and growing client's retail business, supporting 12 supermarket locations and their London Head Office . This is a fantastic opportunity to play … LAN, and Wi-Fi across all sites Configure firewalls, routers, switches, and secure VPN/SD-WAN connections Oversee hardware installations (POS, PCs, printers, CCTV, etc.) Retail Systems & POS Support and update POS/payment terminal software Ensure seamless data sync between stores and head office Troubleshoot till and payment issues for store staff Software & Cloud Systems Manage ERP More ❯
We re looking for a driven, tech-savvy problem solver to join our Software Support team. In this role, you ll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms. Whether it's logging a client issue, investigating a tricky database error, or coordinating with Development … Milton Keynes Salary: up to £30k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical Support This is more than … a helpdesk job it s a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative, learning, and customer-first thinking. If you're proactive, collaborative, and ready to take ownership in a fast-paced tech environment, we'd love to hear from you. CLICK APPLY and send through your More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
hireful
We’re looking for a driven, tech-savvy problem solver to join our Software Support team. In this role, you’ll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms. Whether it's logging a client issue, investigating a tricky database error, or coordinating with Development … Milton Keynes Salary: up to £30k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical Support This is more than … a helpdesk job — it’s a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative, learning, and customer-first thinking. If you're proactive, collaborative, and ready to take ownership in a fast-paced tech environment, we'd love to hear from you. CLICK APPLY and send through your More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid/Remote Options
Anson Mccade
Application SupportSpecialist Hybrid (Southampton) Open to candidates from operational, logistics, or trade environments with ERP experience Were hiring an Application SupportSpecialist to join our growing support team in Southampton. This hybrid role is ideal for someone with hands-on experience in operational systems such as ERP platforms used in builders merchants, plumbing suppliers … technical, systems-focused career. Youll be joining a well-established enterprise software company that delivers ERP solutions to thousands of businesses. Were looking for someone who understands how systems support day-to-day operations and is eager to grow their technical capabilities in a collaborative, customer-focused environment. What Youll Be Doing Supporting ERP customers via phone, email, and … customers and ensuring timely, professional resolution of cases What Were Looking For Experience using ERP systems (e.g. SAP, Sage, Uniplan) for inventory, order processing, or logistics Exposure to customer support, CRM systems, or operational workflows Strong communication skills and ability to explain technical issues clearly A proactive mindset and willingness to take ownership of support cases Comfortable working More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Oak Engage
wider success. Working with some of the world's biggest brands, Oak's customers are at the centre of everything we do. We are currently looking for a Technical SupportSpecialist to join our Support team. Working alongside our Technical Support Lead you will play a key role in delivering a world class support experience … to our customers. Requirements Responsibilities include: Provide technical support and guidance to customers via phone, email and chat. Troubleshoot issues reported by customers and perform root cause analysis. Resolve technical problems efficiently and effectively, escalating complex issues to 2nd Line support where necessary. Collaborate with cross-functional teams to identify and resolve customer concerns. Able to plan, prioritise … and organise workload, consistently working within service standards and agreed objectives. Identify opportunities for process improvement and contribute to the enhancement of support systems. Requirements/Experience: Proven work experience as a Technical SupportSpecialist or similar role. Strong knowledge of computer systems, hardware, and software. Excellent problem-solving and troubleshooting skills. Exceptional customer service and communication More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Leo Technology Limited
The Job: Job Title: SupportSpecialist (1st Line) Industry: Software House Working Set-Up: Remote first - Candidates must be commutable to Newcastle for occasional team meetings and social events Salary - £30,000-£35,000 per annum Interview process: 2 stages The Role: Leo Technology have partnered with an exciting business who specialise in employee app and intranet solutions. … Their award winning platform is on a mission to make communication simple and due to organic company growth, they're now looking to appoint a talented Support Specialist. This is a 1st Line Support role, where you'll be responsible for working alongside their Technical Support Lead to play a key role in delivering support to … their customers. On a day to day basis, you'll provide technical support via email, phone, and chat to resolve technical problems efficiently and effectively, escalating complex issues to 2nd Line support where necessary. This is a fantastic opportunity for someone with a couple of years of support experience behind them who is looking for an exciting More ❯
2nd Line Helpdesk SupportSpecialist Location: Onsite – London, Victoria Salary: £40,000 per annum Start Date: ASAP Employer: Global Leading IT Consultancy About the Role Chapman Tate is seeking a skilled and customer-focused 2nd Line Helpdesk SupportSpecialist to join a prestigious global consultancy working onsite across London and Guildford. This is an excellent opportunity … for an experienced IT support professional who thrives in fast-paced environments and is confident supporting diverse users within a consultancy-driven setting. You will act as a key escalation point for technical issues, ensuring high-quality support, timely resolution, and exceptional communication always. Key Responsibilities Provide 2nd line technical support for onsite users, escalating complex issues … where required. Install, configure, and maintain hardware, software, and systems. Troubleshoot and support internet protocol–related issues. Support database applications and diagnose application-related errors. Manage tickets and ensure issues are resolved within agreed SLAs. Deliver a high standard of customer service, ensuring clear communication and professional handling of all queries. Collaborate with wider IT teams across the More ❯
Application SupportSpecialist Hybrid (Southampton) Open to candidates from operational, logistics, or trade environments with ERP experience Were hiring an Application SupportSpecialist to join our growing support team in Southampton. This hybrid role is ideal for someone with hands-on experience in operational systems such as ERP platforms used in builders merchants, plumbing suppliers More ❯
Junior Application SupportSpecialist Why Join DAZN? DAZN is transforming how fans experience live sport. Streaming over 40 different sports from more than 300 leagues to millions of users in over 200 countries, we are one of the fastest-growing sports media companies in the world. Behind this delivery is our Application Support team the frontline that … ensures services are running smoothly and fans never miss a moment. As a Junior Application SupportSpecialist, youll have the opportunity to learn and grow within a global technology environment. Youll gain hands-on experience with live event monitoring, incident management, and OTT platform operations while working alongside experienced colleagues. If youre passionate about sport, eager to develop … event and health checks to ensure smooth operations. Log and escalate incidents clearly using service management tools (e.g., ServiceNow). Assist with Level 1 triage of customer-impacting issues. Support live event readiness processes, working with senior team members. Maintain accurate records of incidents and actions taken. Learn OTT platform basics, streaming architecture, and metadata workflows. Contribute to the More ❯
london, south east england, united kingdom Hybrid/Remote Options
Noda
Hi We're on the lookout for a strong Technical SupportSpecialist to join Noda, an innovative Open Banking payments platform. If you're fueled by fintech excitement and seek a global career journey, keep reading What is Noda? Noda is reshaping online payments, allowing seamless transactions from customers to merchants' bank accounts. We're seeking a talented … Technical SupportSpecialist to be part of our dynamic team. Your mission: Support for clients (companies) in the process of integration with our functionality; Quality control of integrations, testing; Maintaining an integration FAQ; Support for system operation; Assistance in the development of integration documentation. Your skills and experience: 2+ years of experience in technical supportMore ❯
Barron McCann are excited to be recruiting for a Field SupportSpecialist in the Enfield (North London Area). Barron McCann have created 8 new Field SupportSpecialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯
Barron McCann are excited to be recruiting for a Field SupportSpecialist in the Enfield (North London Area). Barron McCann have created 8 new Field SupportSpecialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯
london (city of london), south east england, united kingdom
Ashbury
Position Overview We are seeking a technically proficient Infrastructure SupportSpecialist to maintain and optimize our Dynamics 365 and Power Platform ecosystem. This role focuses on ensuring the reliability, performance, and continuous operation of Power Automate flows, Power Apps applications, and integrated Dynamics 365 solutions. Key Responsibilities Power Platform Maintenance Monitor, troubleshoot, and maintain Power Automate flows to … ensure optimal performance and reliability Support and maintain canvas and model-driven Power Apps applications across the organization Respond to and resolve incidents related to flow failures, application errors, and integration issues Perform regular health checks on Power Platform environments and solutions Dynamics 365 Support Provide technical support for Dynamics 365 applications (Customer Service) Manage and maintain … Dynamics 365 customizations, plugins, and workflows Support data integrations between Dynamics 365 and other business systems Monitor system performance and implement optimization strategies Infrastructure & Environment Management Manage Power Platform environments including development, test, and production instances Implement and maintain environment security, DLP policies, and access controls Coordinate solution deployments and manage ALM processes Maintain documentation of flows, applications, and More ❯
leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job description: To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide. You will be part of a warm, friendly and welcoming culture within the Edinburgh Office … Your key tasks: Respond to user inquiries and provide technical assistance Troubleshoot hardware, software, and network issues Manage employee onboarding/offboarding (access, devices, accounts). Provide ad-hoc support for meeting rooms Prioritize and resolve IT concerns and escalating serious issues to relevant stakeholders Documentation of systems, procedures and processes and provide accurate information and guidance on IT More ❯
Company which is open to people of all backgrounds. Our diverse and inclusive workforce makes Valneva a great place to work. We are seeking a skilled and versatile IT SupportSpecialist to join our team, providing essential technical support across our complex site. This role is a critical blend of 1st-line desktop support and 2nd … with standards like Good Manufacturing Practice (GMP) and Good 'X' Practice (GxP). You will be responsible for installing, configuring, diagnosing, and maintaining hardware, software, and network infrastructure, providing support both remotely and in person. You will also play a role in supporting the site's ongoing digitalisation efforts and assisting with project implementation. Closing date for applications is … Friday 28th November 2025. Requirements Key Responsibilities: End-User and Desktop Support (1st Line Focus) Provide initial point-of-contact support for all IT issues via ticketing system, phone, and in-person requests. Install, configure, and maintain computer hardware, operating systems (with a focus on Windows 11), and standard business applications, including the Microsoft 365 suite. Manage mobile More ❯
united kingdom, united kingdom Hybrid/Remote Options
Warner Bros. Discovery
your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role... Warner Bros. Discovery is seeking a dedicated and detail-oriented Sr. SupportSpecialist, Post & Production Services to join our Global Production Services Group as the first line of support for our productions. As the primary point of contact for … production staff, you will provide timely and effective support to ensure seamless operations and minimal downtime in our fast-paced production environment. The ideal candidate will provide essential field support, handle production staff credential management, and perform in-depth in-field repair work, ensuring smooth operations and minimal downtime in our dynamic production environment. Your Role Accountabilities... Field … Support Provide on-site technical support to production teams, addressing and resolving hardware and software issues promptly. Production Staff Credential Management Manage and execute credential-related tasks, such as password resets, ensuring security protocols are followed and minimizing disruption to production workflows. In-Field Repair Work Diagnose and repair technical issues on-site, including troubleshooting equipment failures, software More ❯
Are you an experienced MAC SupportSpecialist who thrives in a fast-paced, client-focused IT services environment? Our client — a leading IT solutions and managed services provider based in London — is seeking a talented Apple specialist to deliver exceptional support to their diverse portfolio of clients. Key Responsibilities Provide 1st and 2nd line support … configure, and maintain devices using Mobile Device Management (MDM) tools such as Jamf , Addigy,Kandji , or Mosyle . Diagnose and resolve hardware, software, and networking issues efficiently and professionally. Support system deployments, upgrades, and integrations within mixed Apple/Windows environments. Deliver outstanding customer service — both remotely and onsite — with a focus on building long-term client relationships. Collaborate … with internal teams to ensure service levels and client expectations are consistently exceeded. Skills & Experience Proven experience supporting Apple environments within an IT support or managed services setting. Apple certifications (e.g. ACSP, ACiT, or similar) highly desirable. Strong understanding of Device Management and deployment workflows. Excellent communication and client-facing skills , with the ability to explain technical issues clearly More ❯
About the Role We are seeking a reliable and customer-focused IT SupportSpecialist to join our technical support team. In this role, you will provide front-line assistance to customers, troubleshoot hardware and software issues, and ensure smooth daily operations across all of our clients IT systems. Key Responsibilities Provide Tier 12 technical support for … ticketing system Assist with onboarding/offboarding, including device setup and configuration Monitor system performance and escalate complex issues as needed Required Qualifications 13 years of experience in IT support or a related field Strong knowledge of Windows and macOS environments Familiarity with cloud services (Microsoft 365, Google Workspace, Microsoft Intune) Networking knowledge (TCP/IP, VPN, DNS, DHCP More ❯