1 to 25 of 33 Permanent Support Specialist Jobs in the UK

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯

Our client, a fast-growing, marketing agency based in Cheltenham, has an exciting new opportunity for a Customer Success & Support Specialist to join their team on a permanent basis due to business expansion. The successful Customer Success & Support Specialist will be someone who: Has 1–2 years of experience in software support, client services, or … efficiently Has a genuine passion for travel, hospitality, and luxury experiences Is proactive, commercially aware, and thrives in a dynamic, fast-paced environment In this role, the Customer Success & Support Specialist will be responsible for: Delivering outstanding support to clients using the company's hospitality software solutions Managing and resolving support tickets promptly while following best More ❯

This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones. Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a … clear view of data, audiences, and platform behaviour. This role requires proven success with Salesforce Marketing Cloud. Global CRM Support Specialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency. * Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes. … how-to notes, and reference materials that help marketing teams work confidently and independently. * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features. * Support global adoption of emerging CRM practices, tools, and platform updates. Ideal Global CRM Support Specialist Profile: * You communicate with precision and can translate difficult technical concepts into More ❯

This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones. Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a … clear view of data, audiences, and platform behaviour. This role requires proven success with Salesforce Marketing Cloud. Global CRM Support Specialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency.* Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes. … how-to notes, and reference materials that help marketing teams work confidently and independently.* Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features.* Support global adoption of emerging CRM practices, tools, and platform updates. Ideal Global CRM Support Specialist Profile: * You communicate with precision and can translate difficult technical concepts into More ❯

IT Support Specialist – Join a Fast-Growing Retail Tech Team! Location: Head Office (London) + travel to Stores in Central and West London (fully paid for). Working Hours: Monday–Friday, 10:00am–6:30pm (Head Office) Additional Support: Remote support required until 9:00pm Mon–Fri and across weekends Salary: £50,000–£60,000 + … you thrive in dynamic environments and love supporting both hardware and software across multiple locations? If so, we want you on our team! We’re looking for an IT Support Specialist to join our vibrant and growing client's retail business, supporting 12 supermarket locations and their London Head Office . This is a fantastic opportunity to play … LAN, and Wi-Fi across all sites Configure firewalls, routers, switches, and secure VPN/SD-WAN connections Oversee hardware installations (POS, PCs, printers, CCTV, etc.) Retail Systems & POS Support and update POS/payment terminal software Ensure seamless data sync between stores and head office Troubleshoot till and payment issues for store staff Software & Cloud Systems Manage ERP More ❯

We re looking for a driven, tech-savvy problem solver to join our Software Support team. In this role, you ll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms. Whether it's logging a client issue, investigating a tricky database error, or coordinating with Development … Milton Keynes Salary: up to £30k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical Support This is more than … a helpdesk job it s a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative, learning, and customer-first thinking. If you're proactive, collaborative, and ready to take ownership in a fast-paced tech environment, we'd love to hear from you. CLICK APPLY and send through your More ❯

We’re looking for a driven, tech-savvy problem solver to join our Software Support team. In this role, you’ll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms. Whether it's logging a client issue, investigating a tricky database error, or coordinating with Development … Milton Keynes Salary: up to £30k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical Support This is more than … a helpdesk job — it’s a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative, learning, and customer-first thinking. If you're proactive, collaborative, and ready to take ownership in a fast-paced tech environment, we'd love to hear from you. CLICK APPLY and send through your More ❯

Application Support Specialist Hybrid (Southampton) Open to candidates from operational, logistics, or trade environments with ERP experience Were hiring an Application Support Specialist to join our growing support team in Southampton. This hybrid role is ideal for someone with hands-on experience in operational systems such as ERP platforms used in builders merchants, plumbing suppliers … technical, systems-focused career. Youll be joining a well-established enterprise software company that delivers ERP solutions to thousands of businesses. Were looking for someone who understands how systems support day-to-day operations and is eager to grow their technical capabilities in a collaborative, customer-focused environment. What Youll Be Doing Supporting ERP customers via phone, email, and … customers and ensuring timely, professional resolution of cases What Were Looking For Experience using ERP systems (e.g. SAP, Sage, Uniplan) for inventory, order processing, or logistics Exposure to customer support, CRM systems, or operational workflows Strong communication skills and ability to explain technical issues clearly A proactive mindset and willingness to take ownership of support cases Comfortable working More ❯

The Job: Job Title: Support Specialist (1st Line) Industry: Software House Working Set-Up: Remote first - Candidates must be commutable to Newcastle for occasional team meetings and social events Salary - £30,000-£35,000 per annum Interview process: 2 stages The Role: Leo Technology have partnered with an exciting business who specialise in employee app and intranet solutions. … Their award winning platform is on a mission to make communication simple and due to organic company growth, they're now looking to appoint a talented Support Specialist. This is a 1st Line Support role, where you'll be responsible for working alongside their Technical Support Lead to play a key role in delivering support to … their customers. On a day to day basis, you'll provide technical support via email, phone, and chat to resolve technical problems efficiently and effectively, escalating complex issues to 2nd Line support where necessary. This is a fantastic opportunity for someone with a couple of years of support experience behind them who is looking for an exciting More ❯

2nd Line Helpdesk Support Specialist Location: Onsite – London, Victoria Salary: £40,000 per annum Start Date: ASAP Employer: Global Leading IT Consultancy About the Role Chapman Tate is seeking a skilled and customer-focused 2nd Line Helpdesk Support Specialist to join a prestigious global consultancy working onsite across London and Guildford. This is an excellent opportunity … for an experienced IT support professional who thrives in fast-paced environments and is confident supporting diverse users within a consultancy-driven setting. You will act as a key escalation point for technical issues, ensuring high-quality support, timely resolution, and exceptional communication always. Key Responsibilities Provide 2nd line technical support for onsite users, escalating complex issues … where required. Install, configure, and maintain hardware, software, and systems. Troubleshoot and support internet protocol–related issues. Support database applications and diagnose application-related errors. Manage tickets and ensure issues are resolved within agreed SLAs. Deliver a high standard of customer service, ensuring clear communication and professional handling of all queries. Collaborate with wider IT teams across the More ❯

Customer Support Specialist (Software) Hybrid (Sevenoaks) We're looking for a proactive, people-focused Customer Support Specialist to help our users get real value from our software. You'll be the first point of contact for customers, solving issues, guiding new users, and feeding back insights that shape our product. If you enjoy problem-solving, learning … for Field Service and Trade companies. Our platform powers scheduling, legal certificates, service reminders, quotes, invoices, and more — giving customers a smooth, efficient digital workflow. As part of the support team, you'll play a key role in ensuring customers get the most from the product and that their feedback drives continuous improvement. What You'll Do: Handle customer … questions via email, chat, and phone. Troubleshoot software issues and guide customers through solutions. Support new users with setup and onboarding. Manage account queries, including subscriptions, billing, and access. Spot recurring issues and recommend improvements to the product or documentation. Maintain and update knowledge base articles and guides. Build strong relationships with customers through clear, empathetic communication. Collaborate with More ❯

Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

based in London, with a team of doctors, researchers, developers and data scientists that bring together software engineering, machine learning expertise and medical experience to build clinical algorithms to support primary care clinicians. The team is dedicated to creating digital health software to deliver Population Health interventions individualized to patients. This involves the continuous scanning of the entire health … work with over 250 primary care practices covering 2.5 million patients. The Role We are looking for an experienced GP Practice Manager to join our team as a Practice Support Specialist; to ensure our clients achieve the best possible outcomes with our software. If you meet the following criteria, we want to hear from you: A solid understanding … skills Enthusiasm for technology in primary care The ideal candidate will bring a strategic mindset, operational expertise, and a commitment to fostering great customer relationships. We are looking Practice Support Specialist to ensure our clients achieve the best possible outcomes with our software. If you understand the workings of GP practices and have exceptional people skills, we want More ❯

leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job description: To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide. You will be part of a warm, friendly and welcoming culture within the Edinburgh Office … Your key tasks: Respond to user inquiries and provide technical assistance Troubleshoot hardware, software, and network issues Manage employee onboarding/offboarding (access, devices, accounts). Provide ad-hoc support for meeting rooms Prioritize and resolve IT concerns and escalating serious issues to relevant stakeholders Documentation of systems, procedures and processes and provide accurate information and guidance on IT More ❯

your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role... Warner Bros. Discovery is seeking a dedicated and detail-oriented Sr. Support Specialist, Post & Production Services to join our Global Production Services Group as the first line of support for our productions. As the primary point of contact for … production staff, you will provide timely and effective support to ensure seamless operations and minimal downtime in our fast-paced production environment. The ideal candidate will provide essential field support, handle production staff credential management, and perform in-depth in-field repair work, ensuring smooth operations and minimal downtime in our dynamic production environment. Your Role Accountabilities... Field … Support Provide on-site technical support to production teams, addressing and resolving hardware and software issues promptly. Production Staff Credential Management Manage and execute credential-related tasks, such as password resets, ensuring security protocols are followed and minimizing disruption to production workflows. In-Field Repair Work Diagnose and repair technical issues on-site, including troubleshooting equipment failures, software More ❯

Are you an experienced MAC Support Specialist who thrives in a fast-paced, client-focused IT services environment? Our client — a leading IT solutions and managed services provider based in London — is seeking a talented Apple specialist to deliver exceptional support to their diverse portfolio of clients. Key Responsibilities Provide 1st and 2nd line support … configure, and maintain devices using Mobile Device Management (MDM) tools such as Jamf , Addigy,Kandji , or Mosyle . Diagnose and resolve hardware, software, and networking issues efficiently and professionally. Support system deployments, upgrades, and integrations within mixed Apple/Windows environments. Deliver outstanding customer service — both remotely and onsite — with a focus on building long-term client relationships. Collaborate … with internal teams to ensure service levels and client expectations are consistently exceeded. Skills & Experience Proven experience supporting Apple environments within an IT support or managed services setting. Apple certifications (e.g. ACSP, ACiT, or similar) highly desirable. Strong understanding of Device Management and deployment workflows. Excellent communication and client-facing skills , with the ability to explain technical issues clearly More ❯

About the Role We are seeking a reliable and customer-focused IT Support Specialist to join our technical support team. In this role, you will provide front-line assistance to customers, troubleshoot hardware and software issues, and ensure smooth daily operations across all of our clients IT systems. Key Responsibilities Provide Tier 12 technical support for … ticketing system Assist with onboarding/offboarding, including device setup and configuration Monitor system performance and escalate complex issues as needed Required Qualifications 13 years of experience in IT support or a related field Strong knowledge of Windows and macOS environments Familiarity with cloud services (Microsoft 365, Google Workspace, Microsoft Intune) Networking knowledge (TCP/IP, VPN, DNS, DHCP More ❯

industry. Our mission is to transform how tradespeople run their businesses by providing them with software they can depend on. We are looking for an energetic and motivated Customer Support Specialist with strong people skills to help us achieve our goal. As the first point of contact for existing customers, you will play an integral role in our … patient, and honest support. Your contribution will make a meaningful impact on our customers' lives, ensuring their success and satisfaction with our software. If you are passionate about customer support and have a strong interest in technology, we would love to hear from you. Join us in our mission to make a difference in the lives of tradespeople On … a typical day you will; Answer inbound support queries via Zendesk, email, live chat and phone Work closely alongside our Sales and Customer Success teams to provide support assistance when required to help our trialists get over the line and to help onboard new customers. Assist our development team in finding bugs and other product related issues. Work More ❯

About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to … join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows, Office 365, and … Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. Proactively monitor systems More ❯

mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. As a Senior IT Support Specialist in the Strava group IT, you'll be on the front lines of our technical operations, ensuring a smooth and empowering technology experience for our employees in … model that translates to more than half of your time on-site in our London office — three days per week. What You'll Do: In this role, you will: Support Onboarding & Offboarding Ensure new hires are set up for success by provisioning hardware, software, tools, and access from day one. Partner with People Operations to offboard employees and handle … the secure return of assets and access revocation. Technical Support Troubleshoot and resolve hardware, software, and connectivity issues quickly and effectively. Respond to help desk requests and manage tickets with a high level of professionalism and urgency. Assist with account and password resets, access requests, and day-to-day support inquiries. Process Documentation Accurately log support activities More ❯

Our blue-chip client is recruiting an IT Customer Support specialist to provide first-line support for technical and account queries, triaging tickets based on urgency and impact, setting clear priorities and escalating more complex issues. You will maintain accurate records of technical issues, and solutions provided, as well as expanding and maintaining service documentation and client … knowledge base through guides and online demonstrations. You will aid in the advancement of our clients support infrastructure and suggest improvements in processes. As you settle into the role, you will gain the opportunity to work with Development and QA teams around testing, low code tools and DevOps support. You will have at least 2 years of IT related … experience, excellent inter-personal and customer facing skills. Have solid IT support experience using Windows, AD etc. Any exposure to SQL would be beneficial. As this role is based onsite in Hatfield, you will ideally be within commutable distance. A starting salary of up to £30,000 plus benefits is on offer to the right candidate. More ❯

relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers More ❯

be typical. We believe in challenging the status quo. We encourage our teammates to make their jobs their own. Due to further expansion, we are seeking an Technical Application Support Specialist to help us to continue to dominate one of the most buoyant, fastest-growing industries, that is changing the world and the speed at which we receive … items. The successful candidate will join the team providing support to our clients on escalated technical issues including problems relating to software, hardware and peripherals. They will be responsible for responding to, updating and resolving support tickets in a timely manner and according to SLAs. The candidate must have excellent problem-solving skills in order to diagnose, evaluate … performing testing the configuration of our products, major incident management, root cause analysis, developing checklists for typical problems and recommending procedures and controls for problem prevention. This position will support multiple bespoke applications developed in-house by LineTen and some of the hardware we provide to our clients to run these applications. This position will require independent work, sharing More ❯

over 5,000 schools and are home to Turn IT On, School ICT, SalamanderSoft, Vital York, Locker, SBM Services and GDPR Sentry.We’re now looking for an Internal Systems Support Specialist to join our team. This is a fantastic opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to make a real difference. … What you’ll be doing You’ll provide IT support services across our internal systems, ensuring everything runs smoothly and our colleagues receive prompt, professional assistance. From troubleshooting hardware and software issues to supporting onboarding and managing IT assets, you’ll play a key role in keeping our operations efficient.You’ll also work closely with the Internal Systems Support Manager to refine service desk processes, improve user experience, and maintain a secure, compliant infrastructure. What we’re looking for 3+ years’ experience in IT support or technical operations Strong knowledge of Microsoft 365, including SharePoint, Teams, OneDrive and Exchange Online Technical proficiency across hardware, software, networks and cloud services Excellent communication skills and a customer-first mindset More ❯