1 to 25 of 42 Permanent Support Specialist Jobs in the UK

Technical Support Specialist - WFH Role Overview of Technical Support Specialist My client is looking for a talented and enthusiastic Technical Support Specialist to join their fast-growing global software team. This is a pivotal role for someone who is passionate about technology, thrives … dynamic environment, and genuinely enjoys helping enterprise customers solve complex technical challenges. As a Technical Support Specialist, you will serve as the primary technical liaison for my client's customers, embodying a customer-first philosophy. You will work cross-functionally with internal teams and be trusted to handle ...

Technical Support Specialist - WFH Role Overview of Technical Support Specialist My client is looking for a talented and enthusiastic Technical Support Specialist to join their fast-growing global software team. This is a pivotal role for someone who is passionate about technology, thrives … dynamic environment, and genuinely enjoys helping enterprise customers solve complex technical challenges. As a Technical Support Specialist, you will serve as the primary technical liaison for my client's customers, embodying a customer-first philosophy. You will work cross-functionally with internal teams and be trusted to handle ...

Role: Customer Support Specialist Location: Altrincham fully office based Salary: £26,228 + bonus (up to £1200 per year) + benefits Hours: 37.5 hours per week Shift patterns: Mon-Fri between 8am-8pm + 1 weekend day every 3 weeks This is an exciting opportunity for an experienced … Customer Support Specialist to join my Altrincham based client. Do you have experience working in a contact centre team speaking to existing customers? Have you experience within billing, tech support & customer excellence? Are you naturally inquisitive and enjoy investigating? Role Responsibilities of the Customer Support Specialist ...

summary We are seeking a highly skilled and motivated Systems Support Specialist to join our New Electronic Patient Record (EPR) Programme at Norfolk and Suffolk NHS Foundation Trust. In this pivotal role, you will be instrumental in delivering major and complex projects that are central to the Trust … vision, values, and strategy. Your work will directly support the delivery of high-quality, patient-centred care by ensuring our core business and clinical systems are robust, reliable, and responsive to the evolving needs of the organisation. As a Systems Support Specialist, you will provide expert support ...

Product Support Specialist | London/Hybrid | £55,000 - £65,000 Fintech | Scaleup | Product Support | Customer Support | Saas | Insurtech | B2B I am looking for a customer facing Product Support Specialist to join a growing fintech scaleup. You will be responsible for Support Queue Ownership … team. If you’re interested please apply to the role or send your CV to adam.holmes@opusrs.com. No sponsorship is available. Fintech | Scaleup | Product Support | Customer Support | Saas | Insurtech ...

Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Job Details: IT Support & Operations Specialist Role Overview The IT Support & Ops Specialist is responsible for delivering end-to-end End User Computing (EUC), Service … Desk, and Field Support services while managing local IT infrastructure across plant environments. This role ensures reliable, responsive, and high-quality IT support for manufacturing operations, acting as the primary contact for end users and business stakeholders. The position combines remote service desk support, on-site field ...

Support Specialist Onsite Full-Time Salary: Negotiable The Role Were hiring an ERP Support & Business Process Specialist to support key ERP systems; Quantum and Pentagon. This is a highly specialised support role combining ERP system expertise, reporting, and process compliance within a regulated industry. … What Youll Do Manage and resolve ERP support tickets Provide onsite support for Quantum (in-office in Southend-on-Sea) Produce tailored reports and support data analysis Ensure process compliance and resolve workflow issues Train and guide staff on correct system usage to support them performing ...

Customer Support Specialist | Remote (UK) | SaaS Were hiring a Customer Support Specialist to join a growing SaaS business serving a specialist operational industry across the UK. This is not a ticket-closing support role. Were looking for someone who genuinely enjoys solving problems, improving … youll be doing: Supporting customers via phone, email, screen share, and ticketing systems Investigating root causes rather than applying quick fixes Creating and improving support documentation and training materials Helping reduce recurring support demand through proactive problem solving Collaborating closely with Product and Operations teams Delivering excellent customer ...

Customer Support Specialist Our client is looking for a highly energetic, confident, and engaging Customer Support Specialist to join their growing support team. This role is perfect for someone who thrives on speaking with people, brings a positive attitude to every interaction, and can confidently … handle a wide range of customer queries. The Role As a key member of the support team, you will be the first point of contact for our client's customers, speaking directly with Drivers and passengers. Your ability to communicate clearly, build rapport quickly, and take control of conversations ...

Support Specialist Onsite Full-Time Salary: Negotiable The Role Were hiring an ERP Support & Business Process Specialist to support key ERP systems Quantum and Pentagon. This is a highly specialised support role combining ERP system expertise, reporting, and process compliance within a regulated industry. … What Youll Do Manage and resolve ERP support tickets Provide onsite support for Quantum (in-o... WKCL1_UKTJ ...

TITLE: Infrastructure Support Specialist LOCATION: Client Site Onsite 5 days per week (occasional WFH), Primary location: Aldermaston SECURITY CLEARANCE: DV or willing to undergo vetting ROLE OVERVIEW: The Infrastructure Support Specialist plays a critical role within a high-performance, fast-paced Enterprise IT environment that supports … major public-sector client. The position is responsible for delivering advanced 3rd and 4th line support across a wide range of technologies including Windows Server, Enterprise storage platforms, Hyper-V, VMware, networking, and workstation environments. The role demands a deep technical understanding of On-Premise datacentre operations, as well ...

Technical Support Specialist (1st Line) Are you a natural problem-solver with a passion for emerging technology? We are currently seeking a motivated and reliable Technical Support Specialist to join our technology team during a transformative phase of growth. As we prepare to launch our next … resolutions and clear escalation paths. Conduct rigorous testing of new features, providing actionable feedback to our development team to enhance usability. Develop high-quality support documentation and user guides to empower our clients. Manage internal IT infrastructure, including workstation administration (macOS), server maintenance, and software lifecycle management. Assist with ...

Technical Support Specialist (MSP) Central Bristol | Office-Based (5 Days Per Week) Up to £43,000 + Excellent Benefits Are you an experienced MSP professional looking for more than just ticket resolution? We're recruiting a Technical Support Specialist to join a growing managed services business … trusted to see issues through to resolution whilst identifying opportunities to improve customer outcomes and service delivery. What You'll Be Doing Providing technical support and fault diagnosis across customer environments Owning customer issues and escalations through to resolution Supporting Microsoft 365, Azure and Intune environments Building strong relationships ...

Senior Technical Application Support Specialist - Creating an impact in Fintech - Up to £70k I'm currently working with a top Insurance broker in the London Market to appoint a Senior Technical Support Specialist as part of their expanding technology team. This is a key role, offering … chance to join a well-established setup and play a significant role in shaping future support, automation and AI capabilities. The Role:- Provide senior-level application support across a suite of business-critical platforms- Own and triage incidents, problems, and service requests, ensuring high-quality resolution- Support ...

Desktop Support Specialist (Belfast) The Opportunity This is an excellent opportunity for a motivated individual to further their career and gain experience working in a fast moving team. We are seeking to expand our IT Service Desk and are looking to recruit a Desktop Support Specialist … have a valued opinion and work within a supportive team then this role is for you. The role: Providing 1st/2nd level Helpdesk Support both onsite/remotely Monitor Service Desk Queue Installation, Configuration and Support of PCs, running Windows 11 Troubleshooting both hardware/software/ ...

with customers, distributors and partners across the UK and Europe. As a collaborative team, we offer a varied role with exposure across customer account support, sales administration, accounts receivable coordination and executive support. This is an excellent opportunity for an organised and proactive individual who enjoys variety, takes ownership … unrestricted right to work in the UK • We are unable to offer visa sponsorship for this position • You should have previous experience in sales support, account administration, customer service, office administration, accounts receivable, credit control or a related business support role • This is not a fully remote position ...

Your new company A progressive organisation that combines public-sector purpose with a modern, commercially minded approach, my client is looking for an Applications Support Specialist with experience in delivering support for significant business applications, websites and in-house systems. You will also be responsible for bespoke … development work relating to key business systems. What you'll need to succeed ERP support and maintenance experience WMS support and maintenance VB.NET programming (.NET development framework) RPG programming What you'll get in return Flexible working options28 days annual leave plus bank holidays (rising to 33 after ...

passionate about helping customers succeed and delivering outstanding service? Transport Exchange Group (TEG) is looking for a Customer Support & Onboarding Specialist to join our growing team. This is an exciting opportunity to work closely with customers, helping them get the most from our products while providing excellent support … looking for customer-focused individuals who enjoy solving problems, building relationships and making a positive difference every day. The Role As a Customer Support & Onboarding Specialist, you will play an important role in helping customers successfully adopt and use our platforms. You will support new customers through ...

Role: Partner Portal Support Specialist Location: Reading, UK (Hybrid) Contract: 12 months This role serves as a first line of support and point of contact for partners accessing the new partner portal. Primary objectives include managing and resolving incoming inquiries and driving an optimal partner experience. Responsibilities … persona provisioning, and facilitating demo trial orders. What the role offers Be a brand ambassador for our client to their partners First line of support and effective triage for incoming partner requests and troubleshooting Partner Portal Administration Partner Onboarding and provisioning Trial and Demo order processing Case management Partner ...

week until end of August, and 5 days a week starting from Sep. Job Description - This role serves as a first line of support and point of contact for partners accessing the new partner portal. - Primary objectives include managing and resolving incoming inquiries and driving an optimal partner experience. … includes onboarding, persona provisioning and facilitating demo trial orders. What The Role Offers - Be a brand ambassador for OpenText to partners. - First line of support and effective triage for incoming partner requests and troubleshooting - Partner Portal Administration - Partner Onboarding and provisioning - Trial and Demo order processing - Case management ...

Summary: We are seeking a dedicated IT Support Specialist to join our team in Stockton-on-Tees. This permanent, full-time role is essential for ensuring the smooth operation of our IT systems and providing exceptional support to our staff. The ideal candidate will possess a strong … background and a passion for problem-solving, contributing to the overall efficiency and effectiveness of our IT services. Outline of Responsibilities: Provide first-line support for IT-related issues, including hardware, software, and network problems. Diagnose and resolve technical issues in a timely manner, ensuring minimal disruption to business ...

must be based in the UK and have the legal right to work in the UK. Role Overview Join our team as Technical Support Specialist and work directly with our customers to customise VoCoVo systems to their needs. Provide 3rd line support, assisting our partners with advanced … based in the UK and have the legal right to work. What we're looking for You have a background in Technical Customer Support Previous experience working with linux - you're comfortable navigating a filesystem, familiar with command-line tools. Experience working with typical network and troubleshooting commands ...

Support Engineer (Pega Specialist) - You must have some previous experience support Pega. London, United Kingdom - Up to £41k - 12 Month Fixed Term Contract My client are looking for an experienced Support Engineer with Pega expertise to join their team supporting critical business systems. This … excellent opportunity for someone who enjoys troubleshooting, problem-solving, and delivering high-quality technical support while working with a leading low-code platform. Pega experience is essential for this role, candidates without clear Pega experience in their CV will be rejected. Key Responsibilities: Provide 2nd line support ...

About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview … seeking a skilled 3rd Line Support Specialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients ...

THIS ROLE IS FULLY OFFICE BASED* The Service Support Specialist II is a mid-level professional responsible for advanced incident resolution, actively participating in problem management, and leading continuous improvement efforts within the Service Desk operation. Key Responsibilities: Service Desk: Lead incident coordination for major or widespread service … lifecycle management , defining and validating standard PC/laptop images, managing vendor relations for repairs, and ensuring asset disposal compliance. Monitoring & First Line of Support: Manage and tune proactive monitoring alerts for major IT solutions. Lead the initial triage and communication during high-severity incidents, ensuring timely stakeholder updates. ...