1 to 25 of 35 Permanent Support Specialist Jobs in the UK

Technical Support Specialist will provide expert assistance to customers, ensuring the smooth operation of technical products in the industrial and manufacturing sector. This role requires a customer-focused individual with a strong understanding of technical systems and problem-solving skills. Client Details The employer is a well-established … industry. Known for its commitment to innovation and quality, the company provides specialised products and services to a diverse client base. Description Deliver technical support to customers via phone, email, and onsite visits when required. Diagnose and resolve technical issues related to industrial and manufacturing products. Collaborate with ...

Customer Support Specialist | Remote (UK) | SaaS We’re hiring a Customer Support Specialist to join a growing SaaS business serving a specialist operational industry across the UK. This is not a “ticket-closing” support role. We’re looking for someone who genuinely enjoys solving … doing: • Supporting customers via phone, email, screen share, and ticketing systems • Investigating root causes rather than applying quick fixes • Creating and improving support documentation and training materials • Helping reduce recurring support demand through proactive problem solving • Collaborating closely with Product and Operations teams • Delivering excellent customer experiences while ...

Customer Support Specialist Our client is looking for a highly energetic, confident, and engaging Customer Support Specialist to join their growing support team. This role is perfect for someone who thrives on speaking with people, brings a positive attitude to every interaction, and can confidently … handle a wide range of customer queries. The Role As a key member of the support team, you will be the first point of contact for our client’s customers, speaking directly with Drivers and passengers. Your ability to communicate clearly, build rapport quickly, and take control of conversations ...

Technical Support Specialist Customs & Freight Forwarding Experience Required Ashford, Middlesex £30,000 – £37,000 per annum We are seeking a Technical Support Specialist with experience in customs or freight forwarding to join our client’s growing team near Feltham. This is an excellent opportunity for someone … technical, customer-focused role within a supportive and collaborative environment. You will work closely with freight forwarders, customs agents, and logistics companies, providing system support and helping customers streamline their import and export processes using specialist customs software. The ideal candidate will be enthusiastic, proactive, and confident learning ...

Application Support Specialist Bournemouth with hybrid working options Salary circa £40,000 - £45,000 Application Support, QA Test, Software Delivery An exciting opportunity has arisen for an Application Support Specialist to join a growing technology-focused team. This role is ideal for someone with … strong background in software testing, application support and problem solving who enjoys working in a collaborative and fast-paced environment. Key Responsibilities Support and maintain business-critical web applications Perform manual testing of applications using test cases and checklists Log, track, and manage software defects through to resolution ...

TITLE: Infrastructure Support Specialist LOCATION: Client Site Onsite 5 days per week (occasional WFH), Primary location: Aldermaston SECURITY CLEARANCE: DV or willing to undergo vetting ROLE OVERVIEW: The Infrastructure Support Specialist plays a critical role within a high-performance, fast-paced Enterprise IT environment that supports … major public-sector client. The position is responsible for delivering advanced 3rd and 4th line support across a wide range of technologies including Windows Server, Enterprise storage platforms, Hyper-V, VMware, networking, and workstation environments. The role demands a deep technical understanding of On-Premise datacentre operations, as well ...

Solutions Support Specialist Kent (Office-Based) We're partnering with a well-established internet and connectivity provider in Kent to find a Solutions Support Specialist for their growing technical team. This is a varied, customer-facing role that sits between technical support, solution delivery … handover. It's the kind of role that suits someone who has built strong technical foundations in a 2nd or 3rd line or advanced support environment and is ready for a step up - more customer interaction, broader scope, and real ownership of delivery. You don't need a formal ...

Title: Technical Freight Support Specialist (Customs & Freight Forwarding Experience Required) Location: Ashford, Middlesex - Hybrid Type: Full-Time Salary : £35k DOE & Neg plus excellent Benefits & hybrid working Client/Role Overview Our client is a leading provider of customs clearance software and services in the UK, assisting freight forwarders … export processes by ensuring smooth integration with HMRC systems and facilitating efficient, compliant trade operations. The Service Desk is recognised for providing industry-leading support for a well known Freight Software system, a mature client/server application in service since 2011. Having successfully navigated users through extensive functional ...

Senior Tech App Support Specialist - London - £70k Please note - this role requires you to work on-site in London a minimum of 3 days per week. To be eligible for this role you must have the unrestricted right to work in the UK, this organisation is not able … offer sponsorship. We're working with a leading London Market insurance broker to hire a Senior Technical Application Support Specialist to join their growing technology team. This is a key hire, replacing a long-standing team member, and offers the opportunity to step into a well-established environment ...

Customer Support Specialist Cardiff (On-site) | Full-time, Permanent £35,000 - £45,000 (DOE) Join a fast-growing business with a rapidly expanding customer base and modern, cloud-based technology, this is an opportunity to be part of a company delivering real impact on frontline services. The Role … provide first and second line support to customers, helping them get the most from a specialist software platform. Working in a fast-paced environment, you'll troubleshoot issues, guide users, and contribute to continuous product and service improvements. You'll also play a key role in shaping ...

looking for a kind, compassionate and resilient Specialist Support Worker to join our Homelessness Social Care Service in Hackney. £31,068.00 per annum, working 40 hours per week. Six week rolling rota including early and late shifts and some weekends. Want to feel in control of your career … Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly ...

TITLE: Infrastructure Support Specialist LOCATION: Client Site Onsite 5 days per week (occasional WFH), Primary location: Aldermaston SECURITY CLEARANCE: DV or willing to undergo vetting ROLE OVERVIEW: The Infrastructure Support Specialist plays a critical role within a high-performance, fast-paced Enterprise IT environment that supports ...

Support Specialist At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search … best talent to place, now. The role: In this role you will make a difference by providing IT support to internal customers, ensuring systems are maintained and supported to the highest standards. You will ensure that all support calls and requests are dealt with appropriately and in accordance ...

Technical Support Specialist | Guildford | Onsite Salary: £32k - £40k I’m currently working with a well-established professional services organisation that’s looking to add an experienced Service Desk Analyst to their growing IT team. This is a great opportunity for someone with strong Microsoft support experience … Azure Virtual Desktop (AVD) • Exchange Online • Teams/SharePoint/OneDrive • ITSM platforms (ServiceNow, Halo, FreshService etc.) The Role: • Providing 1st & 2nd Line support • Troubleshooting across Microsoft environments • Supporting users in an ITIL-driven environment • Working closely with infrastructure teams and third parties • Contributing to process improvements and documentation ...

friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours … work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. Manage ...

Your new company A progressive organisation that combines public-sector purpose with a modern, commercially minded approach, my client is looking for an Applications Support Specialist with experience in delivering support for significant business applications, websites and in-house systems. You will also be responsible for bespoke … development work relating to key business systems. What you'll need to succeed ERP support and maintenance experience WMS support and maintenance VB.NET programming (.NET development framework) RPG programming What you'll get in return Flexible working options28 days annual leave plus bank holidays (rising to 33 after ...

Your new company A progressive organisation that combines public-sector purpose with a modern, commercially minded approach, my client is looking for an Applications Support Specialist with experience in delivering support for significant business applications, websites and in-house systems. You will also be responsible for bespoke … development work relating to key business systems. What you'll need to succeed ERP support and maintenance experience WMS support and maintenance VB.NET programming (.NET development framework) RPG programming What you'll get in return Flexible working options28 days annual leave plus bank holidays (rising to 33 after ...

Product Support Specialist Location: GarminHounsdown Business Park, Liberty House, Bulls Copse Rd, Totton, Southampton SO40 9LR Hours: 40 hours per week, Monday to Friday, 08:30 -17:30 Salary: £28,500 per annum, increasing after probation Plus Excellent Benefits Do you like electronics and smart devices … have a passion for sport and activities? If so, then joining Garmin's Product Support team could be the role for you. We provide outstanding training so that you become one of our Product Experts. With classroom based training to begin with, you will then progress to the main ...

Support Engineer (Pega Specialist) - You must have some previous experience support Pega. London, United Kingdom - Up to £41k - 12 Month Fixed Term Contract My client are looking for an experienced Support Engineer with Pega expertise to join their team supporting critical business systems. This … excellent opportunity for someone who enjoys troubleshooting, problem-solving, and delivering high-quality technical support while working with a leading low-code platform. Pega experience is essential for this role, candidates without clear Pega experience in their CV will be rejected. Key Responsibilities: Provide 2nd line support ...

SUPPORT AND KNOWLEDGE BASE SPECIALIST FULLY REMOTE SALARY – CIRCA £30k About the Role: Our client is an innovative software company specialising in accountancy solutions. They are passionate about delivering excellent customer experiences and continuously improving their applications through user feedback and smart technology. They are now looking … motivated and technically minded individual to join their team in a customer-focused software support and AI knowledge role. The Role This position would suit someone with experience in application software support, customer support, or helpdesk environments who enjoys learning systems, solving problems, and helping users. ...

FLOW, a leading mobile game development company, is seeking a proactive Support Specialist to enhance their in-house support for the popular game, Happy Color. Responsibilities include managing user inquiries via Zendesk and coordinating communication among teams to ensure seamless user experience. Ideal candidates should have over … years of customer support experience in the gaming industry and proficiency in Russian. The role offers flexible working options, a competitive salary, and professional growth opportunities. #J-18808-Ljbffr ...

Position: Regional Change Management Specialist -Technical Support (Contractor) Role Description This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners. Location – Remote, UK Duration -6 months The ideal candidate will have valid work … roll up your sleeves" and participate in various capacities to deliver success. In this role, you will report to the Senior Executive Assistant to support C-level executives and drive day-to-day administrative operations. You are expected to handle all duties with a high degree of integrity, professionalism ...

Production Specialist/Support Belfast, UK/Onsite Permanent/FTE Salary- GBP 70-75k/Annum End Client- CITI (Do not disclose) Key Responsibilities Own 24x7 application production support operations ensuring uptime performance and stability Lead and manage L2L3 application support teams including staffing … govern Root Cause Analysis RCA and ensure permanent fixes are implemented Collaborate with Development QA Infra and Vendor teams for issue resolution and release support Oversee release deployment and production validation activities Identify and drive automation opportunities to reduce manual effort and improve efficiency Ensure applications meet security compliance ...

Your Responsibilities · Provide 2nd level IT support to end users · Use basic analysis techniques to troubleshoot and resolve incidents as well as assisting in performing root cause analysis on problems · Use remote control software and provide onsite and remote support · Conduct regular interaction with IT users using basic … customer service skills and communication skills · Work collaboratively with project team members and other support functions on activities related to IT · Liaise with partners and vendors on IT related user support · Conform with ITIL processes and ensuring that all incidents are addressed efficiently and proper system logging ...

experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside a solid understanding of networking and cloud platforms. Key Responsibilities Provide end-user support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint … management solutions Troubleshoot hardware, software, connectivity, and user-related issues Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity Work with cloud technologies including Microsoft 365, Azure, Google Workspace, or similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure ...