1 to 25 of 87 DemandTrendPermanent Support Specialist Jobs in the UK

Customer Support Specialist/Technical Support Specialist/Customer Service Representative required to join a growing company based in Marietta, GA. Customer Support Specialist/Technical Support Specialist/Customer Service Representative will be responsible for providing exceptional customer service and technical support across multiple channels. Customer Support Specialist/Technical Support Specialist/Customer Service Representative will be proactive, detail-oriented, and thrive in a fast-paced, team-oriented environment. Package & Location $45k - $56k Based in Marietta, GA - On-site, Full-Time Benefits package including health, dental, and vision insurance 401(k) retirement plan Customer Support Specialist/Technical Support Specialist/Customer Service Representative Responsibilities Provide timely and professional support to customers via phone, email, chat, and in-person. Analyze customer feedback to identify recurring issues and suggest improvements. Collaborate with sales, product, and technical teams to address customer needs effectively. Maintain strong knowledge of company products and services to deliver accurate guidance. Follow up with customers to More ❯

Customer Support Specialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer Support Specialist … to join a supportive, forward-thinking team and gain experience in the exciting world of digital print and software.You’ll play a key role in providing high-quality technical support to customers across the globe, using your excellent communication skills and German language abilities to resolve queries and help customers get the best from the company’s software and … provided. All we ask is that you bring a positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and training More ❯

Sponsorship not available - UK right to work required | Weekend rota with remote working included We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech … driven team. You don't need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided. We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your … technical know-how. Key Responsibilities As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues. Troubleshoot issues, resolve escalations, and deliver clear technical guidance. Develop, maintain, and improve internal software applications and tools. Work on vehicle/ECU mapping and reading projects (full training provided). Analyse data and outputs More ❯

A client of ours in the Harlow area are recruiting an IT Support Specialist to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm and paying £26,000 - £30,000 per annum depending on experience. Please note you must be able to drive for this position and within an easy commutable distance … due to on-call duties. Key Duties include but are not limited to: Act as first-line IT support, responding to Helpdesk tickets promptly. Prioritised and escalated complex issues as needed. Resolved issues with Windows/macOS, networks, and business applications. Provided support for desktops, laptops, mobile devices, printers, and other peripherals. Handled onboarding/offboarding, including hardware … cybersecurity systems. Supported Microsoft 365 and maintained IT asset inventory. Documented technical issues and ensured compliance with IT policies. Skills and Experience required to be considered for this IT Support Specialist position: 1 -3 years in a technical support role. Experience in Microsoft 365 Administration, Microsoft Exchange Online and Microsoft Office applications. Strong knowledge of Windows and More ❯

Application Support Specialist * Exciting opportunity for an Application Support Specialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology. * Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience. * Immediate start available - ideal for candidates with strong SQL, application support … and pain management. The company fosters a culture rooted in innovation, teamwork, and a strong commitment to enhancing patient outcomes. What will you be doing? This client-facing technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and … contribute to software quality through testing and feedback. Key responsibilities include: * Taking incoming support calls and providing timely, effective assistance * Monitoring and managing support tickets within agreed SLAs * Diagnosing and resolving customer issues independently or via development team escalation * Installing and customising applications for new clients * Delivering user training sessions * Testing bug fixes and updates before client release More ❯

L2/L3 Customer Support Specialist Edinburgh/Hybrid I am currently working with a rapidly growing SaaS company that is making a real impact in its sector. Theyre looking to bring on board a talented L2/L3 Customer Support Specialist This is an excellent opportunity for someone who thrives in a fast-paced environment … pension scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The Role: Provide second- and third-line support for customers using cloud WiFi systems and captive portals Resolve complex networking issues involving controllers, access points, routers, VLANs, and firewalls Guide partners and customers through setup, configuration, and … optimisation of WiFi solution Support onboarding of new customers with product walkthroughs, best practices, and configuration guidance Assist in the development of training materials and contribute to product knowledge bases To be considered, you will have: 2+ years in a Level 2 or Level 3 technical support or network engineering role Hands-on with cloud-managed network controllers More ❯

L2/L3 Customer Support Specialist Edinburgh/Hybrid I am currently working with a rapidly growing SaaS company that is making a real impact in its sector. They're looking to bring on board a talented L2/L3 Customer Support Specialist This is an excellent opportunity for someone who thrives in a fast-paced … pension scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The Role: Provide second- and third-line support for customers using cloud WiFi systems and captive portals Resolve complex networking issues involving controllers, access points, routers, VLANs, and firewalls Guide partners and customers through setup, configuration, and … optimisation of WiFi solution Support onboarding of new customers with product walkthroughs, best practices, and configuration guidance Assist in the development of training materials and contribute to product knowledge bases To be considered, you will have: 2+ years in a Level 2 or Level 3 technical support or network engineering role Hands-on with cloud-managed network controllers More ❯

Application Support Specialist 6 Month Fixed Term Contract | £40,000 - £45,000 per annum | Remote Based We're seeking an Application Support Specialist to provide technical expertise and support across our application environment. Key Responsibilities Application support and troubleshooting Develop and maintain automation scripts Document processes and technical solutions System performance monitoring and improvements More ❯

Graduate Web Support Specialist Salary: £28,000 - £30,000 Location: Northamptonshire Hours: 9am - 5pm, Monday to Friday (Hybrid after Probation) The Role We're seeking a Graduate Web Support Specialist to provide technical support and excellent customer service across our web services. You'll assist with troubleshooting, DNS and domain management, email administration, and website … setup, while working closely with the Web Team Leader on client projects. Key Responsibilities Provide technical support for website and email issues Set up/manage DNS records and domains Assist with email account setup and migrations Support website setup, configuration, and monitoring Log support tickets and maintain technical records Liaise with clients to gather feedback and More ❯

Telco Support Specialist Newcastle Up to £37,000 The Telco Support Specialist will be responsible for providing expert-level technical support for complex telecommunications issues, performing advanced diagnostics, and collaborating with other support teams to ensure the highest levels of service reliability and performance. This role requires deep technical knowledge, strong problem-solving skills … critical projects. Requirements Education Bachelor's degree in Telecommunications, Computer Science, Information Technology, or related field, or equivalent experience. Experience Minimum of 5 years of experience in a telecommunications support role, with at least 2 years in a 3rd line or similar expert-level position. Technical Skills Proficiency in telecom network infrastructure, including routers, switches, firewalls, and other telecom More ❯

Product Support Specialist Opportunity, Chester based office! Were looking for a Technical Product Support Specialist to join a growing Customer Experience team in Chester. This role is perfect for someone who enjoys problem-solving, learning about different products, and supporting business customers with technical queries.This is a fantastic opportunity to join a collaborative team, support business partners across the UK, and make a real impact in improving peoples experiences with innovative hearing technology. About the Role Title: Technical Support Advisor Role: Permanent, full time Location: Chester, Office based Salary: up to £35K per annum Benefits: 26 days holiday plus bank holidays, pension, life assurance, flexible working hours, growth opportunities What youll be doing … Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯

IT Support Specialist – Nottingham/Hybrid £36,000 - £40,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced IT Support Specialist, who has a background in providing high-level IT Support in a professional environment. Your role will see you contribute to the transformation of the … digital experience for end-users, actively shaping and modernising the tools, systems, and processes of the business. As an internal IT Engineer, you will provide 2nd line support to end-users both remotely and on-site, whilst also having the opportunity to undertake 3rd line and project work. You could take the lead on projects like transitioning to Windows … holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Proven track record of 2nd line support Microsoft 365 Active Directory Windows deployments Endpoint Management Laptop and mobile hardware. Incident, Change and Problem Management processes. Excellent communication and problem-solving skills Relevant technical certifications are desirable More ❯

Senior Application Support Specialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: London (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application Support Specialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯

Senior Application Support Specialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: Manchester (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application Support Specialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯

The Role uMotif's Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours.The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this … role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts,investigating and solving technical issues and supporting your team and the wider business … to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you More ❯

IP Support Specialist – London A leading IP firm is seeking an experienced IP Support Specialist to join its busy and growing IT & Engineeringgroup based in Cambridge. This firm is known for its collaborative culture, strong values and progressive approach, offering a fantastic opportunity to develop your career in a supportive and dynamic environment.You will play a … EP and international) Handling WIP charges and overseeing monthly billing, including e-billing platforms Maintaining document accuracy and data integrity within internal systems Liaising with attorneys and clients to support matter progression Assisting with file opening, case monitoring and general IP administrative tasks Requirements: Previous experience in a patent support or formalities role, ideally within a professional services More ❯

IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯

IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯

IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯

IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯

IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯

Currently recruiting for a IT Support Specialist role in Leeds City Centre for one of our clients. Role is paying up to £30k and is on site looking for candidates with strong IT support or helpdesk experience from a finance or legal background. IT Support Specialist Up to £30k On Site - (5 days on Site … Leeds City Centre 8.00am - 5.30pm rota - 35 hour working week 1 in 5 weeks on call during work hours Responsibilities Need experience of 1st and 2nd line support on either a service desk or helpdesk Knowledge of building PCs, imaging tech, and troubleshooting 2+ years' previous IT work experience. Manage and support of desktop and laptop computers Manage … and support IOS devices. Experience in Legal or Finance is required for this role If interested in this role please apply or email jack.metcalf@thebridg More ❯

ERP Systems Support Specialist St Albans, Hertfordshire £45,000 + Excellent Benefits An experienced ERP Systems Support Specialist is required for a leading retail business based in Hertfordshire. With a salary of £45,000 and excellent benefits, this is a fantastic opportunity to join a well-established company with an envied reputation. The business has recently … a new NetSuite ERP system and re-platformed its eCommerce website, creating an exciting role for someone who can manage small IT projects and provide day-to-day ERP support in a hybrid working environment (3 days in the office). Duties & Responsibilities Lead internal projects across ERP and eCommerce platforms, managing timelines and deliverables Act as first-line … support for ERP issues, providing solutions and user guidance Collaborate with internal teams and third-party providers to scope and deliver system improvements Maintain accurate documentation, configure system settings, and manage user access Create basic reports and enhancements to reduce external development reliance What Experience is Required? Experience supporting or managing ERP systems (ideally NetSuite or similar) Strong Excel More ❯

Customer Support Specialist - Accounting Sector Location: Hybrid – must be able to travel to our Poole office at least twice a week Employment Type: Full-time Salary: Competitive + Equity + Benefits Awards: The Times Top Place to Work – 3 Years Running We’re looking for a Customer Support Specialist with a strong finance or accounting background … for customer queries (phone and email) Troubleshoot and resolve issues with accounting software (technical and functional) Guide customers through system setup and day-to-day usage Log and manage support tickets, escalating when needed Work closely with our product and implementation teams to resolve complex cases Support customers during onboarding and live implementations Contribute to user guides, FAQs … and process documentation Spot opportunities to improve our product and share insights with the team What we’re looking for: Previous customer support or client-facing experience A background in accounting, bookkeeping, or finance administration (e.g. experience as an accounts assistant, finance officer, bookkeeper, or similar) Hands-on experience using accounting software Excellent written and verbal communication skills Ability More ❯

The Opportunity: Avantor is looking for a proactive and self-driven Innovation Support Specialist to join our team supporting customer sites across the UK. In this dynamic role, you'll support leading the deployment of digital tools and IoT technologies, support innovation trials, train onsite teams, and collaborate with stakeholders to build and present business cases … include travel across Europe. Working hours: Monday to Friday, core hours The Team You'll be part of a small, agile Innovation Team consisting of anInnovation Project Managerand anInnovation Support Specialist(you!). Together, you'll work closely with internal stakeholders, site managers, and the Smart Lab Manager Product Manager to deliver impactful, tech-enabled solutions that enhance … Experience: Proven experience inproject coordination or management, ideally within a scientific, technical, or innovation-focused environment Strong background indigital tools,IoT technologies, anddata-driven solutions, with the ability to support and troubleshoot new systems Excellentcommunication and stakeholder engagement skills, with confidence presenting to and collaborating across all organisational levels Demonstrated ability tolead innovation trials, build and presentbusiness cases, and More ❯