Washington, Tyne and Wear, North East, United Kingdom
Rise Technical Recruitment Limited
TechnicalSupport Advisor £26,000 - £30,000 + Training + Progression + Early Friday Finish + Company Benefits Washington, Tyne and Wear (Commutable from: Sunderland, Newcastle upon Tyne, Durham Are you experienced in customer support and have an interest in engineering or construction? Are you looking to … receive full specialist training to move into a technicalsupport role? On offer is a rare opportunity to learn from industry experts within a growing business; you will be given the opportunity to progress while having a great work life balance. This company are rapidly expanding and as … a result, are looking for an enthusiastic individual with previous experience working with customers to join their close-knit, and highly knowledgeable team of technicalsupport personal. In this role you will work Monday to Friday 8:30am to 5pm with a 1pm Finish on a Friday, supporting more »
often need to be digitally enhanced in a whole range of ways, including the addition of apps, remote access, predictive and preventive maintenance, online technicalsupport services and other digital solutions that can be integrated into existing and evolving ecosystems. Our work focuses on developing innovative, connected, customer … Be accountable: Be innovative and data driven. Transform bold ambitions into reality. Be agile and responsive in the face of change. Job Purpose The technical department is primarily responsible for supporting existing business needs that arise from the installation of our systems. The role will be responsible for providing … direct first level assistance to customers for all front engineering, fault finding and general technical requirements. The role will provide first level assistance to customers in the field and remotely by trouble shooting and fact finding to solve problems related to the incorrect use of the products. The role more »
Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
Job Title : TechnicalSupport Engineer (2nd Line support) Location : Shipley Salary : £30,000 - £35,000 per annum Job type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years. Our document … service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and imports into Watermark developed products … Assist with the support and administration of production hosted environments Create and maintain training and knowledgebase material Serve as a liaison between the customer and internal development for escalated product issues such as bug resolution and product enhancements Assist and cover 1st line support when required Assist with more »
Worcester, England, United Kingdom Hybrid / WFH Options
Talent
Job Title: M365 TechnicalSupport Level 3 Location: West Midlands (Hybrid) Type: Permanent Salary: £42,005 Are you a skilled technicalsupport professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you … The Role: You will be a vital part of our Specialist TechnicalSupport Team, providing top-notch technicalsupport to internal and external customers. You'll ensure the delivery of high-quality ICT services, applications, and equipment. Additionally, you will guide and supervise colleagues to maintain … excellent service standards. Key Responsibilities: Provide advanced technicalsupport for diverse user issues, both hardware and software. Utilize your expertise in Power Apps Automate, M365, and Blue Prism. Handle complex issue triage, problem investigation, and major incident resolution. Support Microsoft Products, Network, VMware, Storage and Back-up more »
Watford, Hertfordshire, South East, United Kingdom
Revorec Recruitment Solutions
Field Service Engineer - Trained To TechnicalSupport Engineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you looking for … an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent staff benefits … as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technicalsupport engineer and join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers with more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Enterprise Recruitment Limited
This TechnicalSupport Engineer role offers a unique opportunity to work in a growing and innovative company within a traditionally archaic industry. While big players in the market are slow to innovate, this company is committed to bringing groundbreaking products to market. Over the past three years, the … stands apart from typical corporate roles. Employees enjoy the freedom to shape their roles, contribute ideas, and see their suggestions implemented. In addition to technicalsupport, you will be responsible for the development, testing, and integration of new camera systems, IoT (4G Routers), and software products, resolving faults … with industry trends and onboarding new hardware products. Additionally, you will manage helpdesk tickets from initiation to resolution, provide fault-finding assistance, and general technicalsupport to customers. You will also create and deliver technical training for engineers and customers, provide onboarding guidance, and ensure effective communication more »
TechnicalSupport Manager Location: United Kingdom (Flexible with travel to sites as necessary. Head office is in Loughborough, so it may be advantageous for the candidate to be Midlands-based). Salary: £25,000 to £30,000 DOE + Great Benefits Position Overview: As the TechnicalSupport Manager, your mission is to ensure all technical elements required to show movies are flawlessly executed, providing unforgettable experiences for our clients customers. Reporting directly to the Head of Technology, you will play a pivotal role in maintaining and advancing our technical infrastructure. Your responsibilities will include … overseeing projection systems, ensuring the smooth operation of all technical equipment, and managing digital content delivery. Your role will be critical in ensuring the highest standards of technical performance across all sites. Key Responsibilities: Provide timely and effective technicalsupport to ensure seamless movie screenings and more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Jefferson Wells
TechnicalSupport Specialist Cambridgeshire £49K-£58K (D.O.E) Permanent Are you an expert in Electron Microscopes looking to take the next step in your career with a pioneering global technology company as a TechnicalSupport Specialist? Look no further! The Company: As a leading manufacturer of Electron … unparalleled expertise, cutting-edge technology, and a commitment to excellence that is shaping the future of the industry. What You'll Do: As a TechnicalSupport Specialist , you will provide high-level technicalsupport and training for Electron Microscopy systems. Key Responsibilities include: Provide technicalsupport via phone, email, and remote diagnostics. Deliver global service instruction and training on SEMs. Manage technical queries, escalations, and complaints using 2nd Level ticketing. Write and update support bulletins, field instructions, and technical manuals. Travel internationally to assist field engineers and maintain training materials. more »
A great opportunity has arisen for a TechnicalSupport Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into … projects. TechnicalSupport Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technicalsupport and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with … project managers, engineers, and construction teams to coordinate and optimise installation processes. Troubleshoot complex technical issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start more »
A great opportunity has arisen for a TechnicalSupport Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into … projects. TechnicalSupport Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technicalsupport and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with … project managers, engineers, and construction teams to coordinate and optimise installation processes. Troubleshoot complex technical issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start more »
Fantastic entry-level role to join a thriving product development company as a TechnicalSupport Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This TechnicalSupport Engineer role will involve supporting … from initial concept through to delivery. This role provides an exciting opportunity to work with industry-leading companies and showcase innovative products and services. TechnicalSupport Engineer essential requirements: Solid IT skills. Technical problem-solving. Excellent communication skills. Ideally, a driving license or learning to drive. TechnicalSupport Engineer desirable skills: IT support/helpdesk experiance ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Position : TechnicalSupport Engineer Location : Southampton Salary more »
Job Title: Support Engineer – Sports & Enterprise Customers Company: Personar Location: London, UK, Hybrid role Company Overview Personar is at the forefront of leveraging AI and machine learning technologies to revolutionize sports decision making using with our award-winning technology TrackSwift. We partner with elite sports teams around the world … cutting-edge solutions to enhance team performance, strategic decision-making, and fan engagement. Job Description: Position Overview: Personar is seeking a talented and proactive Support Engineer to join our team. As a Support Engineer, you will provide top-tier technicalsupport to our sports team clients … internal teams and clients to resolve issues, optimize system performance, and contribute to the continuous improvement of our products and services. Key Responsibilities: 1. TechnicalSupport: - Diagnose, troubleshoot, and resolve technical problems to ensure minimal disruption to client operations. - Provide efficient and effective technicalsupportmore »
TechnicalSupport Engineer - 3 month contract to Permanent up to £60,000- Cambridgeshire * We're working with one of the worlds leading entertainment brands who are looking for a TechnicalSupport Engineer to join the team on an initial 3 month contract, to then move into … a permanent position, offering up to £60,000. As TechnicalSupport Engineer, you'll be supporting the engineers with technical problems, which can be anything from password resets, to internet issues and setting up new user accounts in Windows and Mac. This role is ideal for someone … with 2nd line experience who has touched networking. What's in it for the successful TechnicalSupport Engineer: Equity shares once moving into a permanent employee. Work with a well-established organisation and collaborative team. Essential Skills: Proven experience working with; Office 365, Intune, JAMF Experience with two more »
Sunbury-on-Thames, Surrey, United Kingdom Hybrid / WFH Options
Mulberry Recruitment
German Speaking TechnicalSupport Location: Sunbury-on-Thames Salary: £27,500 - £29,500 + Bonus + Benefits Hours: Mon - Thu 8am - 5pm, Fri 8am - 3pm (HYBRID: Working from home Mondays and Fridays) My client based in Sunbury on Thames is looking for a TechnicalSupport Specialist … assisting customers with product questions and problems via phone, email and live chat. Duties: Handle customer requests from distributors, resellers and end users regarding technical issues and product questions. Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments. … These are to be dealt with in a professional, courteous, and timely manner. Manage the TechnicalSupport CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests. Resolve customer queries by gathering appropriate information from the customer more »
Stamford, Essendine, Rutland, United Kingdom Hybrid / WFH Options
ACS Staffing Solutions
Junior/Trainee IT Support/TechnicalSupport Stamford Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT Support/TechnicalSupport candidate to join our Client's growing business. You will be responsible for handling technicalsupport queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge with an interest in … technical systems A strong work ethic, happy to work in a team environment You may be working in a TechnicalSupport Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest more »
that stands out from the crowd and are looking for your next challenge, then we want to hear from you! About the Role: The technicalsupport engineer is a customer-facing role that ensures customers enjoy long term satisfaction with our products and services. You will work with … to understand their evolving needs and will help to introduce continuous improvements through modifications and minor design changes to existing products and services. The technicalsupport engineer is concerned with the redesign, redevelopment, and engineering necessary for preserving an equipments capabilities in accordance with the requirements at the … performance level the customer expects and includes the work necessary to maintain the design and manufacturing data and reference equipment. The technicalsupport engineer may also be used for minor enhancements such as meeting new/safety legislation, reducing in-service support costs, or addressing obsolescence. Whilst more »
Ross-On-Wye, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
AWD online
TechnicalSupport Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment is required for a well-established company based in Ross-on-Wye, Herefordshire. SALARY: up to £45,000 per annum (depending … to the office in Ross-on-Wye, Herefordshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a TechnicalSupport Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within … an ITIL environment. Working as a TechnicalSupport Engineer/IT Systems Technician/Infrastructure Engineer you will join the Companys international team of IT Specialists who support more than 20,000 employees at 170 locations worldwide. As the TechnicalSupport Engineer/IT Systems more »
Redditch, Worcestershire, West Midlands, United Kingdom
Ernest Gordon Recruitment
Graduate TechnicalSupport (Engineering/Lighting) Redditch - Birmingham £23,000 - £28,000 + Progression Opportunities + Training + Company Pension + Performance Based Bonus + Life Insurance Are you a Graduate from an Engineering or Electrical background that wants to join a continually growing company with unparalleled progression … profitable business, founded nearly 100 years ago they are industry leaders operating in a variety of sectors. In this role you will be providing technicalsupport and dealing with escalated tickets from suppliers, customers and employees. You will be dealing with customer queries and give advice on the … products. The ideal Graduate TechnicalSupport will hold a qualification in the engineering or electrical industry. The role: Providing technicalsupport Giving product advice and dealing with customer queries Dealing with suppliers, customers and employees The person: Qualification in engineering or electrics Commutable to Redditch Reference more »
TechnicalSupport Analyst 5 days a week - Wolverhampton Competitive Salary with bonus We are currently looking for an experienced TechnicalSupport Analyst to help provide technicalsupport across an entire IT estate, for a company that are morally green and looking to make an … complex hardware, software, and network issues reported Collaborate with other IT teams, such as infrastructure, business applications and the data team to resolve complex technical issues and ensure smooth delivery. Document all support activities, including incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the … development and maintenance of knowledge base articles and support documentation, adopting ITIL processes and procedures The successful applicant will have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in a 2nd or 3rd line technicalsupport role. Significant experience more »
Leeds, LS18, Horsforth, West Yorkshire, United Kingdom
Headway Recruitment
IT TechnicalSupport Consultant – Leeds We are supporting our client, a global organisation specialising in Consultancy Services to the natural resources, infrastructure, and property markets worldwide, who due to expansion of their TechnicalSupport provision, are looking to recruit a TechnicalSupport Consultant to … work within their globally distributed IT team, to provide IT technicalsupport from their Leeds office to all their users across the global business. Essential Skills: Excellent interpersonal and PC support skills, User & Server Administration, Active Directory & Azure AD, MS Windows 10 & 11 Enterprise, MS365 including Exchange … control responsibilities may be part of this role, which are to be adhered to where applicable. Responsibilities will include: Provide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds. Support of more »
Stockport, Greater Manchester, North West, United Kingdom
HSB Technical Ltd
Position: TechnicalSupport Engineer Job ID: 2190/43 Location: Manchester Rate/Salary: To Be Confirmed Upon Application (Good Salary) Type: Permanent, Full Time Benefits: LOTS OF IMPRESSIVE BENEFITS WITH THIS ROLE HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy … a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: TechnicalSupport Engineer Typically, this person will accurately identify engine spare parts for customer RFQs using engine build records and drawings. You will also … answer technical enquiries for sales managers and customers. HSB Technicals client is a very established and well-regarded business entity. Duties and responsibilities of the TechnicalSupport Engineer: Experience of process improvement & digitalisation projects Good engineering knowledge of internal combustion engines and rotating equipment Able to read more »
currently seeking a confident and responsible person to join our clients team in Bristol BS15. The primary role will be to work alongside the TechnicalSupport Engineer to create costings, drawings, BOMs and production routes for the manufacture of technical brush strip products, and provide technicalsupport to ensure all customers or potential customers have a satisfactory experience when dealing with the Company. We are looking for a dedicated individual who can contribute to the success of the Technical Sales team, ensuring excellent customer service whilst maintaining high-quality standards. If you embody … flexi days per month Free Parking Private Health Care cash plan Job Description: Convert customer enquiries into manufacturing routes using company software Provide technicalsupport services including product costing, route planning, master production details and product drawings; Estimate the cost of producing the product to allow Sales to more »
TechnicalSupport Manager (Global) Remote, UK or EMEA circa £55k + SaaS B2B scale up I am looking for a TechnicalSupport Manager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in-housing TechnicalSupport as it has been previously outsourced; the initial triage of issues, ensuring timely resolution, managing engineering bugs in line with their internal processes, and overseeing and working initially in collaboration with the current outsourced support team. In time, the plan is to build a global team … Proactive Alignment: Ensure all relevant teams are proactively aligned and updated on progress and resolution. Maintain clear and consistent communication to keep everyone informed. ● Support Team Management: Manage the support team, ensuring they are aligned with existing and new internal process requirements and customer service standards. ● Maintain Supportmore »
Broadstairs, Kent, South East, United Kingdom Hybrid / WFH Options
New Appointment Group
TechnicalSupport Specialist (& Trainee TechnicalSupport Specialist) required. Join a world class team working at the forefront of print technology! This is a hybrid role, which also requires extensive travel overseas (including India, USA and Europe), and one week per month in East Kent. 37.5 hours … above annual leave entitlement Training & development opportunities Eye-care vouchers and GP & Occupational Health on site Cycle to work scheme As part of the TechnicalSupport team, you will be responsible for the testing and validation of inkjet products and systems performance, including hardware, software and ink. You … a flexible approach and will develop relationships with our client and its suppliers in order to achieve excellent product knowledge. You will deliver timely support professionally and in accordance with service level agreements, research new technologies to develop procedures and training materials to assist product training activity, and be more »
winning AV client, a world-class developer and manufacturer of video conversion, content manipulation, and AV signal distribution technology. We are seeking a talented TechnicalSupport Engineer to join their esteemed team in Margate. Main Purpose of the Role: We are seeking a TechnicalSupport Engineer … assistance to our customers. In this role, you will diagnose and troubleshoot hardware and software problems, helping our clients resolve a wide range of technical issues. You will be responsible for diagnosing and repairing customer returns (RAs) and must share our customers’ sense of urgency in problem-solving, especially … solving computer hardware issues Updating proprietary firmware and software as well as Windows and PC drivers Documenting repairs and reporting test results in our support help desk system Providing 1st line technicalsupport via email and telephone Tracking RMA repairs and demo unit maintenance through to completion more »