Technical Support
UK
The median Technical Support salary in the UK is £33,500 per year according to job vacancies posted during the 6 months to 9 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 9 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 271 | 503 | 578 |
| Rank change year-on-year | +232 | +75 | +6 |
| Permanent jobs requiring a Technical Support | 1,076 | 570 | 851 |
| As % of all permanent jobs advertised in the UK | 1.09% | 0.56% | 0.54% |
| As % of the Job Titles category | 1.15% | 0.62% | 0.56% |
| Number of salaries quoted | 887 | 273 | 508 |
| 10th Percentile | £24,000 | £26,234 | £19,750 |
| 25th Percentile | £27,000 | £29,750 | £24,750 |
| Median annual salary (50th Percentile) | £33,500 | £37,500 | £32,500 |
| Median % change year-on-year | -10.67% | +15.38% | +4.00% |
| 75th Percentile | £43,750 | £47,500 | £42,500 |
| 90th Percentile | £52,500 | £56,800 | £57,500 |
| UK excluding London median annual salary | £32,500 | £36,000 | £29,500 |
| % change year-on-year | -9.72% | +22.03% | +2.61% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,776 | 92,678 | 150,788 |
| % of permanent jobs with a recognized job title | 94.62% | 91.45% | 96.10% |
| Number of salaries quoted | 67,209 | 58,362 | 84,200 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Salary Trend
3-month moving average salary quoted in jobs citing Technical Support.
Technical Support
Salary Histogram
Salary distribution for jobs citing Technical Support over the 6 months to 9 May 2024.
Technical Support
Top 18 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +253 | 977 | £33,500 | -10.67% | 206 |
| UK excluding London | +152 | 943 | £32,500 | -9.72% | 181 |
| South East | +98 | 243 | £32,500 | -23.53% | 45 |
| North of England | +112 | 222 | £32,500 | -1.52% | 57 |
| Work from Home | +98 | 199 | £33,250 | -13.79% | 54 |
| Midlands | +133 | 191 | £30,000 | -5.37% | 27 |
| South West | +14 | 127 | £34,000 | -15.00% | 22 |
| North West | +102 | 126 | £32,500 | +8.56% | 39 |
| London | +149 | 107 | £41,250 | +3.13% | 36 |
| West Midlands | +82 | 104 | £35,000 | +12.90% | 15 |
| East Midlands | - | 87 | £28,000 | - | 12 |
| East of England | +43 | 84 | £34,250 | -2.14% | 26 |
| Yorkshire | +65 | 81 | £32,500 | -27.78% | 10 |
| Scotland | -68 | 36 | £30,000 | -33.33% | 8 |
| Wales | +14 | 19 | £32,500 | -18.75% | 4 |
| North East | +9 | 15 | £30,000 | -35.14% | 8 |
| Northern Ireland | +34 | 13 | £37,250 | +6.43% | 5 |
| Isle of Man | - | 8 | £45,000 | - |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 9 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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