1 to 25 of 68 Permanent WFM Jobs in the UK

with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforce management tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all More ❯

bottom up and then reporting on the weekly performance top down. Weekly reconciliation of our wage control balance sheets – reconciling weekly pay postings against monthly payroll. Working alongside our workforce management and IT department to analyse wage performance and improve wage reporting. What’s needed: Qualified (or part) accountant Strong analytical skills and a inquisitive nature Competent in use of More ❯

pivot tables, complex formulas, data analysis techniques) - essential.Proven ability to analyse large data sets, spot trends, highlight risks, and translate findings into clear insights.Any experience in Resource Planning or Workforce Management would be a significant advantage.Strong communication skills with the ability to explain data-driven insights to stakeholders at all levels.High level of accuracy, attention to detail, and the ability More ❯

complex formulas, data analysis techniques) - essential. Proven ability to analyse large data sets, spot trends, highlight risks, and translate findings into clear insights. Any experience in Resource Planning or Workforce Management would be a significant advantage. Strong communication skills with the ability to explain data-driven insights to stakeholders at all levels. High level of accuracy, attention to detail, and More ❯

complex formulas, data analysis techniques) - essential. Proven ability to analyse large data sets, spot trends, highlight risks, and translate findings into clear insights. Any experience in Resource Planning or Workforce Management would be a significant advantage. Strong communication skills with the ability to explain data-driven insights to stakeholders at all levels. High level of accuracy, attention to detail, and More ❯

Preferred technical and professional experience Oracle Cloud certifications (Oracle Cloud HCM Payroll Essentials, Oracle Cloud HCM Functional Implementation Specialist, etc.). Experience with other HR modules (e.g., Talent Management, Workforce Management, Core HCM, Oracle Time and Labour, Absence Management). Familiarity with Agile development methodologies. Contribution to open-source projects or community involvement. About Business Unit IBM Consulting is IBM More ❯

and delivering reports, dashboards, and analytics for leadership teams. Supporting user training, troubleshooting issues, and ensuring colleagues get the best from the system. Identifying opportunities for automation and smarter workforce management within Dimensions. Required Experience Proven experience as a UKG Dimensions Workforce Systems Analyst. Strong skills in configuration, implementation, and testing within Dimensions. Knowledge of Scheduling and Forecasting modules is More ❯

and delivering reports, dashboards, and analytics for leadership teams. Supporting user training, troubleshooting issues, and ensuring colleagues get the best from the system. Identifying opportunities for automation and smarter workforce management within Dimensions. Required Experience Proven experience as a UKG Dimensions Workforce Systems Analyst. Strong skills in configuration, implementation, and testing within Dimensions. Knowledge of Scheduling and Forecasting modules is More ❯

Overview Swissport is undertaking one of its most complex global transformations through several strategic initiatives around productivity, workforce management and commercial areas. Regions have local delivery teams working in close collaboration with the central team to drive implementation of global software solutions and value release after solution is in place. The programme requires strong global coordination across regions and suppliers More ❯

driven environment. Strong expertise with HubSpot CRM and marketing automation platforms including custom integrations and advanced reporting plus API and development tools . Background in managing VoIP systems, diallers, workforce management software, and omnichannel support tools. Experience overseeing system migrations, integrations, and cloud-based infrastructure. Exceptional leadership and communication skills with the ability to collaborate across departments. Ideally you will More ❯

driven environment. Strong expertise with HubSpot CRM and marketing automation platforms including custom integrations and advanced reporting plus API and development tools . Background in managing VoIP systems, diallers, workforce management software, and omnichannel support tools. Experience overseeing system migrations, integrations, and cloud-based infrastructure. Exceptional leadership and communication skills with the ability to collaborate across departments. Ideally you will More ❯

priorities in a fast-paced environment Why Join? Work in a collaborative, supportive environment where accuracy and organisation are valued Gain exposure to data-driven recruitment operations and contractor workforce management Opportunity to shape processes and contribute to building long-term contractor communities Interested Connect with Ryan Quinn on LinkedIn or apply directly with your CV. OCHO - Building Teams More ❯

and Technical Escalation teams to resolve issues and deliver continuous service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforce management, shift patterns, and holiday cover. Support the onboarding of new clients and services into the helpdesk function. Manage vendor and tool relationships relevant to the helpdesk platform (e.g., ticketing More ❯

customer success, account management, or related roles. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the market share position for workforce management and the position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG More ❯

CS, Operations, and Compliance. Exceptional written and verbal communication. Desirable Experience: Experience working within the Healthcare industry. Experience working for organisations that offer SaaS solutions in HR, Recruitment and Workforce Management Software AI/ML product experience involving classification, matching, summarisation, or copilots, including exposure to pricing and monetising AI-driven features. Strong technical fluency (APIs, data models, constraints). More ❯

CS, Operations, and Compliance. Exceptional written and verbal communication. Desirable Experience: Experience working within the Healthcare industry. Experience working for organisations that offer SaaS solutions in HR, Recruitment and Workforce Management Software AI/ML product experience involving classification, matching, summarisation, or copilots, including exposure to pricing and monetising AI-driven features. Strong technical fluency (APIs, data models, constraints). More ❯

CS, Operations, and Compliance. Exceptional written and verbal communication. Desirable Experience: Experience working within the Healthcare industry. Experience working for organisations that offer SaaS solutions in HR, Recruitment and Workforce Management Software AI/ML product experience involving classification, matching, summarisation, or copilots, including exposure to pricing and monetising AI-driven features. Strong technical fluency (APIs, data models, constraints). More ❯

and Technical Escalation teams to resolve issues and deliver continuous service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforce management, shift patterns, and holiday cover. Support the onboarding of new clients and services into the helpdesk function. Manage vendor and tool relationships relevant to the helpdesk platform (e.g., ticketing More ❯

prevention, utilising billions of rows of data and the learnings from your previous successes in designing and building advanced Machine Learning based systems for topics like personalisation, demand forecasting, workforce management, detection systems. We're talking about Deep Learning, Graph neural networks, transformers - you'll have space to design the architecture that will help us take our real time systems More ❯

accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a consulting or professional services environment. Strong strategic thinking and planning capabilities. Expertise in workforce management, resource planning, and operational delivery. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams and influence at all levels. More ❯

accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a consulting or professional services environment. Strong strategic thinking and planning capabilities. Expertise in workforce management, resource planning, and operational delivery. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams and influence at all levels. More ❯

accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a consulting or professional services environment. Strong strategic thinking and planning capabilities. Expertise in workforce management, resource planning, and operational delivery. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams and influence at all levels. More ❯

accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a consulting or professional services environment. Strong strategic thinking and planning capabilities. Expertise in workforce management, resource planning, and operational delivery. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams and influence at all levels. More ❯

accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a consulting or professional services environment. Strong strategic thinking and planning capabilities. Expertise in workforce management, resource planning, and operational delivery. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams and influence at all levels. More ❯

of business strategy to inform dialler planning Willingness to flex working hours to meet operational demands Ability to manage expectations from agents to senior leadership Desirable: Familiarity with Teleopti WFM (Web and Local versions) Experience managing hybrid contact centres (home and office-based) Strong project management skills Why choose Agria Pet: Agria Pet Insurance is one of the UK's More ❯