2ndLineSupport Engineer – Are you an experienced 2ndLineSupport Engineer who is looking for a new challenge? A leading independent IT Managed Service Provider based in Norwich is looking for a 2ndLineSupport … holiday plus birthday off, plus Christmas shut down (from holiday entitlement). Free Parking Company Health Insurance Plan About the role: As an experienced 2ndLineSupport Engineer , you will work as part of a dedicated helpdesk team. You will be responsible for the handling … relevant hardware. Remote support of networking infrastructure. Reporting software licensing changes to management for accurate billing updates. About you: As the ideal 2ndLineSupport Engineer you will be driven, pro-active, customer focused and approachable. You will ideally have a minimum of more »
2ndLineSupport Engineer - Are you an experienced 2ndLineSupport Engineer who is looking for a new challenge? A leading independent IT Managed Service Provider based in Norwich is looking for a 2ndLineSupport … holiday plus birthday off, plus Christmas shut down (from holiday entitlement). Free Parking Company Health Insurance Plan About the role: As an experienced 2ndLineSupport Engineer , you will work as part of a dedicated helpdesk team. You will be responsible for the handling … relevant hardware. Remote support of networking infrastructure. Reporting software licensing changes to management for accurate billing updates. About you: As the ideal 2ndLineSupport Engineer you will be driven, pro-active, customer focused and approachable. You will ideally have a minimum of more »
2ndLineSupport Engineer Manchester - Hybrid 3 Days a week on-site, 2 from home £27,000 + Progression + Training + Package Excellent opportunity for a 2ndLineSupport Engineer with a good understanding of Linux to join a … progression, upskilling and training, and a good work/life balance. This company are at the forefront of their industry looking to expand their 2ndLine in order to keep up with ever increasing demand. This is a permanent, full-time position. In this role you will … provide 2ndLineSupport across a Windows Stack. You'll provide support Active Directory, IoT Devices, and across the Linux Platform. You'll be office based in the Manchester Office 3 times a week, with the other 2 from home. The ideal candidate more »
2ndLine AV Support Manchester - Hybrid 3 Days a week on-site, 2 from home £27,000 + Progression + Training + Package Excellent opportunity for a 2ndLineSupport Engineer with a good understanding of Audio/Visual products … work/life balance. This company are at the forefront of the AV industry and due to continued growth are looking to expand their 2ndLine in order to keep up with ever increasing demand. This is a permanent, full-time position. In this role you will … provide 2ndLineSupport across a Windows-focus product range. You'll also provide support to clients with problems with their Active Directory, IoT Devices, and across Linux Platforms. You'll be office based in the Manchester Office 3 times a week, with more »
Skelmersdale, Lancashire, North West, United Kingdom
Coaction Recruitment Limited
2ndLineSupport Engineer £27,000 to £30,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. We are looking for an enthusiastic 2ndLineSupport Engineer to … join our leading client, a very successful and ambitious IT support and solutions provider, on a permanent basis. The 2ndLineSupport Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities. The … 2ndLineSupport Engineer will be based at this organisations head office, in Skelmersdale, and will focus on escalated support cases. The successful 2ndLineSupport Engineer will have been in IT support for at least more »
M365 2ndLineSupport Engineer Work for a leading Microsoft Partner as a M365 2ndLineSupport Engineer in the UK and get career development, certifications and progression in your IT career! Key Responsibilities for an M365 2ndLineSupport Engineer: Provide 2ndlinesupport and deployments for Microsoft 365 and Azure technologies. Manage support tickets and handle escalations. Support projects and visit client sites for deployments. Requirements for an M365 2ndLineSupport Engineer: 2+ years in IT 2nd/3rd linesupport Strong knowledge of Office 365, Microsoft Teams, Exchange, Intune, and Azure. Excellent communication and customer service skills. Full UK Driving License. Get Career progression into consultancy roles, training and Microsoft more »
Bicester, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 2ndLineSupport Engineer Location: Bicester (hybrid) Type: Full-time, Permanent Industry: Managed Service Provider (MSP) Salary: £25,000- 28,000 per annum About the Role: We are currently recruiting for an experienced 2ndLineSupport Engineer to … of clients across multiple sectors, handling more complex technical issues, and playing a key role in supporting day-to-day IT operations. As a 2ndLineSupport Engineer, you will be responsible for resolving escalated service desk tickets and troubleshooting a variety of hardware and … the ability to work effectively in an onsite environment, where direct interaction with clients will be key. Key Responsibilities: Escalated Support: Provide 2ndline technical support, resolving escalated tickets from the 1st linesupport team. Troubleshooting: Diagnose and resolve more »
Job Title: Senior 2ndLineSupport Engineer Location: Basildon, Essex (onsite) Reports to: Service Desk Manager Salary: £30,000-33,000 per annum (DOE) Company Overview: We are a fast-growing, customer-centric Managed Service Provider (MSP) specialising in telecommunications and IT services. Based in … we deliver tailored voice, data, and managed IT solutions to businesses across Essex and London. We are looking for a skilled and experienced Senior 2ndLineSupport Engineer to join our dynamic team and help deliver exceptional technical support to our clients. Job … Overview: As a Senior 2ndLineSupport Engineer, you will be a critical part of our technical support team, responsible for troubleshooting and resolving complex issues escalated from the 1st Line Support. You will work with a range of telecommunications and more »
2ndLine Application Support/Service Desk Analyst - £32,000 - £42,000 - Bury St. Edmunds (Fully Onsite) Are you a skilled problem-solver with a passion for providing top-notch application support? We are seeking a dedicated 2ndLine Application … and growth opportunities. Collaborative and inclusive work culture. Annual Bonus Family Owned Business Company Socials Health Insurance Life Insurance If you're a motivated 2ndLine Application Support professional with a passion for delivering exceptional service, apply today to join this exciting team and help … provide top-tier support for their innovative products! Key words: 2ndLineSupport, Service Desk, 2ndLine Application Support, Application Support Engineer, 2ndLineSupport Engineer, Service Desk Analyst, Ticketing Systems more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
2ndLine Application Support/Service Desk Analyst - £32,000 - £42,000 - Bury St. Edmunds (Fully Onsite) Are you a skilled problem-solver with a passion for providing top-notch application support? We are seeking a dedicated 2ndLine Application … and growth opportunities. Collaborative and inclusive work culture. Annual Bonus Family Owned Business Company Socials Health Insurance Life Insurance If you're a motivated 2ndLine Application Support professional with a passion for delivering exceptional service, apply today to join this exciting team and help … provide top-tier support for their innovative products! Key words: 2ndLineSupport, Service Desk, 2ndLine Application Support, Application Support Engineer, 2ndLineSupport Engineer, Service Desk Analyst, Ticketing Systems more »
Job Title: 2ndLine IT Support Engineer Location: Chorley Salary: £26,000 - £32,000 We have an exciting opportunity for a 2ndLine IT Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of 2ndLine IT Support Engineer Providing 2ndline technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's … needs of the project. Attend customer sites and committing repairs/new installations of equipment such as Firewalls, Servers, Workstations. Person Specification for the 2ndLine IT Support Engineer The successful candidate will be comfortable working as part of a team and on their own more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Andy File Associates Ltd
2ndLineSupport Engineer - Sheffield Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Job Title : 2ndLineSupport Engineer Location : Sheffield (Hybrid working available) Salary : Up to … Our Client is a fast-growing IT services provider specialising in cloud solutions and modern IT infrastructure. Job Description : We are looking for a 2ndLineSupport Engineer to join our clients team. The ideal candidate will have solid experience in IT support … who can efficiently handle technical issues, assist with service delivery, and contribute to the continuous improvement of support processes. Key Responsibilities : Provide 2ndline technical support for a wide range of client issues, including troubleshooting, resolving incidents, and managing service requests. Supportmore »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Circle Group
2ndLineSupport/Desktop Support - Law Firm Guildford Keywords: 1st Line, 2ndLine, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS … Solicitors, Law I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 2ndLineSupport Engineer. The company is always expanding, after doubling their IT and Solution Delivery Team last year, they are … it would be great if you have experience in the Legal Sector but it's not essential. You'll be stepping in to a 2ndLine role, with your HQ as Guildford with travel to Reading and sometimes London so it would be preferable if you have more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
2ndLineSupport Engineer Swindon £32,000-£37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package Excellent opportunity for a 2ndLineSupport Engineer with a strong experience of … 5pm, and then 9:30am-6pm. This is a fully on-site position with no home working. The ideal candidate will be an experienced 2ndLineSupport Engineer with excellent communication skills. Candidates must be familiar with Windows 10 and 11, Intune, Defender, O365, Azure … opportunity to join an established business offering a collaborative and welcoming team environment, a technically fascinating work-load, and a great package! The Role: *2ndLineSupport *On-phone and email-based support *Working with a ticketing system *Shifts: 7:30am-3:30pm more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Job Title: 2ndLine IT Support Engineer Location: Cardiff (Hybrid - 3 days in office) Salary: Up to £32,000 per annum About the Role: We are looking for a talented 2ndLine IT Support Engineer to join a dynamic team … offers a balance of home working and office-based support, with 3 days per week spent at the Cardiff office. As a 2ndLine IT Support Engineer , you will be a key part of our technical support team, providing top-notch … IT operations. This is an excellent opportunity for someone looking to advance their skills in a supportive and growth-focused environment. Key Responsibilities: Provide 2ndlinesupport for a range of hardware and software issues. Troubleshoot and resolve technical issues, both remotely and on-site. more »
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
CNS IT Limited
2ndLineSupport Engineer Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT Support … kitchen facilities Onsite parking available immediately outside our offices Our engineers have received a pay rise & bonus every year for the last 18 years! 2ndLineSupport Engineer - The Role: The role involves the support of a wide range of IT systems, site … s and Laptops Onsite, network maintenance and installation of network equipment, routers, switches, wireless access points etc. Onsite, site assessment and auditing current equipment 2ndLineSupport Engineer - Candidate Requirement: UK Driving Licence Experience dealing with multiple companies, providing IT infrastructure support Proven more »
IT Support Officer (1st/2ndLineSupport) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2ndline IT assistance across all aspects of … the SME business. As IT support administrator you will support the companies user base at a 1st and 2ndlinesupport level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining … Windows 10 and Windows 11 desktop environment. Provide 1st and 2ndline IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all more »
2ndLine IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role : 2ndLine IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2ndlinesupport engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com (phone number removed) Interviewing Immediately - Please apply ASAP! Built on a more »
Job Title: 2ndLineSupport Engineer Salary: up to £34,000 Location: Durham Northern Recruitment Group is delighted to partner with a leading North East IT Consultancy in their search for a talented 2ndLineSupport Engineer. This is an … new challenges, and progress in the ever-evolving world of IT, this role could be the perfect fit for you! Role Overview: As a 2ndLine IT Support Engineer, you will be responsible for providing advanced technical support to our clients customers, troubleshooting … team, escalating more challenging issues where necessary, and collaborate with senior engineers on project delivery and continuous service improvement. Key Responsibilities: Provide 2ndline technical support to clients across a variety of industries, both remotely and onsite. Diagnose and resolve issues related to more »
Livingston, West Lothian, Scotland, United Kingdom Hybrid / WFH Options
GMA Consulting
2NDLINESUPPORT - WEST LOTHIAN THIS ROLE IS HYBRID - 1 DAY PER WEEK IN THE OFFICE - EXCELLENT CAREER OPPORTUNITIES THE COMPANY This business is a Scottish based successful IT Consultancy organisation that designs, installs and supports Microsoft and Infrastructure solutions across the UK. THE ROLE … The 2ndLineSupport Engineer provides advanced technical support to clients, resolving incidents, fulfilling service requests, or supporting the problem and change management functions. This role handles advanced cases requiring technical support, alongside escalations or overflow from the 1st LineSupport Team. Alongside their advanced technical capability, the 2ndLineSupport Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any SLA obligations. The role holder will be required to achieve and maintain more »
2ndLineSupport Analyst - Dorset - Consultancy - £30,000 - £37,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2ndLineSupport Analyst to work withone of their key clients. Role & Responsibilities: Taking … ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £30,000 - £37,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - Dorset - Consultancy - £30,000 - £37,000 + Excellent Benefits more »
2ndLineSupport Analyst - Dorset - Consultancy - £30,000 - £37,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2ndLineSupport Analyst to work with one of their key clients. Role & Responsibilities … Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £30,000 - £37,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - Dorset - Consultancy - £30,000 - £37,000 + Excellent Benefits more »
Are you an experienced 1st/2ndLineSupport Engineer ? We have an exciting opportunity for you to be a part of our dynamic and supportive team at Antar Information Technology. Join us and benefit from a competitive salary, regular social events, and cake Fridays … 1st/2ndLineSupport Engineer Manchester, M33 Full time, Monday – Friday (9am – 5:30pm) Permanent position Salary up to £26,000 per annum depending on experience Full UK driving licence with your own vehicle is essential Please Note: Applicants must be authorised to work … individual with a passion for technology and excellent problem-solving skills. You will have: Minimum of 2 years of experience in a 1st/2ndlinesupport role Good knowledge of networking protocols (TCP/IP, Ethernet, HTTPS) Understanding of Windows OS and server administration more »
Role: IT Support Engineer (1st/2ndLineSupport) Location: Bromyard Salary: Up to £30,000 (DOE) My client based in Bromyard is currently seeking a skilled IT Support Engineer to join there well established IT support team providing … 1st line and some 2ndline support. This is a great opportunity for someone looking to take their next step in IT with further training and career progression as a standard. The Role Provide 1st and some 2ndlinesupport to 400 users for all issues related to desktop and laptop support Manage Active Directory accounts both activating and deactivating Manging tickets end to end in line with SLA Update and maintain all software and asset registers Support with ongoing projects Skills more »
2ndline Application Specialist Aldershot/Ash £30-35k Do you have experience in providing exceptional support to clients within a 2ndline Application Specialists? The ideal candidate will have previous experience in delivering support and advice to customers … within a technical setting in a 2ndLineSupport title. Key skills required by the successful candidate: 2 + years Application experience Proven track record in 2ndlineSupport Understanding of Networking with SQL Good experience within a customer service more »