1 to 25 of 546 Permanent Incident Management Jobs in the UK excluding London

Ready to take your career globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. Ready to take your career globally … Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. What you’ll own Enterprise Incident Leadership Lead the Enterprise Incident ...

Security Incident Management Analyst Contract | 3 Positions Available Location: Inverness or Preston (5 Days Onsite) Rate: £440 - £480 per day (Inside IR35 Contract Duration: 6 months Clearance Required: Active SC Clearance About the Opportunity A leading consultancy is seeking three experienced Security Incident Management Analysts … Working within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, you will play a key role in coordinating and governing security incident management activities across multiple service providers. This position focuses on ensuring incidents are effectively tracked, reported, escalated, and evidenced throughout their lifecycle, while ...

Senior Manager/Associate Director - Cyber Incident Response Advisory & Incident Management This is a senior opportunity within a leading Cyber Risk & Security practice, working with major organisations to strengthen their ability to prepare for, manage and recover from complex cyber incidents. The role sits across both proactive … cyber incident response advisory and live incident management, helping clients improve resilience while supporting them through high-impact security events. You will work closely with senior stakeholders and C-suite leaders, advising on cyber incident preparedness, crisis and incident management, response strategies and organisational ...

About the role: As a Cyber Incident Manager at Tesco, you will lead the coordinated response to cyber incidents, protecting the integrity of the retail ecosystem that serves millions of customers every day. Acting as a central orchestrator, you will ensure swift, structured, and effective incident resolution, minimising … support your mental wellbeing. The above information is a shortened summary, refer to our policies for full detailsYou will be responsible for: Lead Incident Orchestration: Direct end-to-end cyber incident management activities, coordinating cross-functional technical teams to ensure rapid containment, eradication, and recovery. Drive Effective ...

relevant six technical skills for Infrastructure Engineer:Development and ImplementationSystems Development Systems design (DESN) - Level 3 Testing (TEST) - Level 2 Delivery and OperationTechnology Management Systems installation and removal (HSIN) – Level 2 IT infrastructure (ITOP) – Level 2 Service Management Incident management (USUP) - Level 2 People and SkillsPeople … Management Organisational facilitation (OFCL) - Level 3 Technical skillsWe'll assess you against these technical skills during the selection process:Incident Management (USUP) - Level 2IT Infrastructure (ITOP) – Level 2Systems Design (DESN) - Level 3Organisational Facilitation (OFCL) - Level 3Testing (TEST) – Level 2System Installation/Decommissioning (HSIN) – Level 2We only ...

relevant six technical skills for Infrastructure Engineer:Development and ImplementationSystems Development Systems design (DESN) - Level 3 Testing (TEST) - Level 2 Delivery and OperationTechnology Management Systems installation and removal (HSIN) – Level 2 IT infrastructure (ITOP) – Level 2 Service Management Incident management (USUP) - Level 2 People and SkillsPeople … Management Organisational facilitation (OFCL) - Level 3 Technical skillsWe'll assess you against these technical skills during the selection process:Incident Management (USUP) - Level 2IT Infrastructure (ITOP) – Level 2Systems Design (DESN) - Level 3Organisational Facilitation (OFCL) - Level 3Testing (TEST) – Level 2System Installation/Decommissioning (HSIN) – Level 2We only ...

Lead shifts throughout 24/7 SOC service delivery Provide oversight and management to Junior Analysts Monitor systems for security alerts, intrusions, or unauthorised, unexpected, or illegal activity Respond to incidents using a catalogue of playbooks Escalate complex incidents to Tier 2 Incident Response Teams Review and develop … threats and trends Research and develop understanding of security as a discipline Requirements Previous experience in Security, SOC or related technical field Focus on Incident Management Focus on Vulnerability Management Relevant qualification(s) in Cyber Security, or other related technical roles Knowledge of key concepts of Cloud ...

operations has become a board level issue. You will provide our clients with a full spectrum of services, covering proactive and reactive Cyber Incident Response (CIR) Services. The proactive arm of our business covers a breadth of propositions, including playbook development, wargaming, readiness assessments, post-breach assessments, managed threat … fundamentally enhance their preparedness to respond, via targeted capability uplift, C-Suite awareness campaigns and training.Our technical response team support our clients in live incident responses by working to identify root causes and evict threats. Our professionals apply their experience and imagination to find the most advanced threats, hiding ...

operations has become a board level issue. You will provide our clients with a full spectrum of services, covering proactive and reactive Cyber Incident Response (CIR) Services. The proactive arm of our business covers a breadth of propositions, including playbook development, wargaming, readiness assessments, post-breach assessments, managed threat … fundamentally enhance their preparedness to respond, via targeted capability uplift, C-Suite awareness campaigns and training.Our technical response team support our clients in live incident responses by working to identify root causes and evict threats. Our professionals apply their experience and imagination to find the most advanced threats, hiding ...

into the products, content and services millions of people love. And we do it all right here at Sky. Team Overview The Sky Group Incident Management team sits at the heart of service reliability, leading the coordination and resolution of major technology incidents across Sky Group. The team … leadership teams and external partners during high-pressure situations, ensuring incidents are managed consistently, communications remain clear, and business priorities are understood throughout the incident lifecycle. Beyond managing live incidents, the team plays a significant role in continual service improvement. Group Incident Managers analyse incident trends, identify ...

clients transform critical IT services into resilient, high-performing experiences that deliver measurable business value. As a Senior Service Delivery Manager specialising in Major Incident Management and Problem Management, you'll shape how complex services perform, lead teams through continual improvement, and build trusted relationships with senior … this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will take ownership of service delivery across Major Incident Management (MIM) and Problem Management, ensuring engagements deliver against client expectations, commercial objectives and service commitments. You'll build trusted relationships with ...

resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem, and change management processes Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence Drive improvements in knowledge management … risks, and opportunities for improvement including those involving AI Requirements Proven leadership experience across software or application support teams Strong understanding of IT service management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills ...

green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs The Head of Security Incident and Response provides operational leadership of the Defra Group Security Incident Response Management (SIRM) capability, ensuring the organisation is prepared … able to respond effectively to, security incidents ranging from routine events to significant security incidents. As the senior lead for security incident management, the role oversees incident response policy, governance and operational coordination, directs the response to complex and high-impact incidents, and provides authoritative advice ...

Clearance Required: SC cleared/eligible for SC sole UK national Duration: 6 months Location: Inverness or Preston | 5 days onsite The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management … manage security incidents consistently, effectively, and in accordance with client policy, regulatory obligations, and operational risk requirements. Acting as the primary OI lead for incident governance, the consultant provides a consolidated view of incident risk, drives supplier accountability, and supports continual improvement across the incident management ...

ensures technology services are secure, resilient, reliable and cost-effective, enabling business operations and growth. Accountable for end-to-end IT service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services … missions and results Develop and maintain Infrastructure and Operations strategies and technology roadmaps aligned to business objectives, growth plans and investment priorities. Lead the management and continuous improvement of enterprise infrastructure services, ensuring the availability, performance, resilience and security of network, compute, storage, backup and cloud platforms. ...

enablement role, focused on ensuring new suppliers can successfully operate within an established security operating model. You'll work closely with security, service management, and transition teams to align suppliers to existing processes, controls, governance requirements, and operational standards. This role is ideal for someone with a strong background … security governance, GRC, supplier management, and security process integration. Key Responsibilities Supplier Onboarding & Process Integration Develop structured onboarding packs covering security processes, policies, governance requirements, and reporting obligations. Define supplier roles, responsibilities, and interaction models. Act as the central point for integrating suppliers into an established security framework. Ensure ...

enablement role, focused on ensuring new suppliers can successfully operate within an established security operating model. You'll work closely with security, service management, and transition teams to align suppliers to existing processes, controls, governance requirements, and operational standards. This role is ideal for someone with a strong background … security governance, GRC, supplier management, and security process integration. Key Responsibilities Supplier Onboarding & Process Integration Develop structured onboarding packs covering security processes, policies, governance requirements, and reporting obligations. Define supplier roles, responsibilities, and interaction models. Act as the central point for integrating suppliers into an established security framework. Ensure ...

role responsible for delivering a high-performing, ITIL-aligned Service Desk capability, providing the central Single Point of Contact (SPOC) for end users across Incident Management, Service Request Fulfilment, workplace support, and user experience. You will lead the Service Desk Operations function, driving operational excellence, governance, service maturity … role is to transform the Service Desk from a reactive support function into a proactive Managed Services capability through process improvement, automation, knowledge management, shift-left initiatives, and data-driven operational insight. Working closely with Service Delivery Management, Technical Operations, Service Management functions, resolver teams, and customers ...

summaryWe are currently seeking an IT Service Asset & Configuration Lead to join the Tech IT Service Management team.The IT Service Asset & Configuration Lead ensures that accurate configuration data is available to support key IT Service Management (ITSM) processes including Change, Incident, Problem and Release Management. Acting … organisational subject matter expert, they will drive adoption of Service Asset & Configuration Management (SACM) standards across internal teams and suppliers, improving service reliability, risk management and decision-making capability.Main duties of the jobDesign, implement and manage the ServiceNow Configuration Management Database (CMDB) using automated discovery and manual ...

summaryWe are currently seeking an IT Service Asset & Configuration Lead to join the Tech IT Service Management team.The IT Service Asset & Configuration Lead ensures that accurate configuration data is available to support key IT Service Management (ITSM) processes including Change, Incident, Problem and Release Management. Acting … organisational subject matter expert, they will drive adoption of Service Asset & Configuration Management (SACM) standards across internal teams and suppliers, improving service reliability, risk management and decision-making capability.Main duties of the jobDesign, implement and manage the ServiceNow Configuration Management Database (CMDB) using automated discovery and manual ...

summaryWe are currently seeking an IT Service Asset & Configuration Lead to join the Tech IT Service Management team.The IT Service Asset & Configuration Lead ensures that accurate configuration data is available to support key IT Service Management (ITSM) processes including Change, Incident, Problem and Release Management. Acting … organisational subject matter expert, they will drive adoption of Service Asset & Configuration Management (SACM) standards across internal teams and suppliers, improving service reliability, risk management and decision-making capability.Main duties of the jobDesign, implement and manage the ServiceNow Configuration Management Database (CMDB) using automated discovery and manual ...

Major Incident Manager Belfast Up to £70,000 + On-Call Payments Location: Belfast On-site Salary: £60,000 £70,000 depending on experience Clearance: Must be eligible for SC Clearance Were looking for an experienced Major Incident Manager to join a growing Major Incident Management … develop best practice and drive continuous improvement. What youll be doing Taking ownership of major and business-critical incidents through to resolution Leading Major Incident bridge calls and coordinating technical and operational teams Managing escalations and communicating effectively with senior stakeholders Driving improvements across Major Incident Management ...

Technical Support Manager to lead the operational support, maintenance and resilience of high-availability operational technology (OT) systems, with a focus on incident response, service delivery, patching and vulnerability remediation. This is a hands‐on operational leadership role covering the day‐to‐day support and operational management of core OT platforms, including DMS, SCADA, data historians, telemetry and communications systems. The successful candidate will own incident management, fault diagnosis and recovery within a high‐availability environment, lead OT patching and vulnerability remediation activity, and manage resourcing, capability and development across a technical team. This ...

problems to resolution. Provide step-by-step guidance and training to users on technical matters. Install, configure, and update software applications and operating systems. Incident Management: Monitor the incident management system, log and update incidents, and ensure timely resolution.Escalate complex issues to higher-level support when … problems to resolution. Provide step-by-step guidance and training to users on technical matters. Install, configure, and update software applications and operating systems. Incident Management: Monitor the incident management system, log and update incidents, and ensure timely resolution. Escalate complex issues to higher-level support ...

diverse workstreams, adapting agile methodologies to fit project needs and coaching teams on best practices.You will manage team finances with precision, including forecasting, budget management (for both clients and Deloitte), and navigating consulting nuances such as schemes of work and benefits realisation.You will lead and inspire cross-functional teams … reporting requirements in line with laws, client policies, Deloitte standards, and programme expectations.You will manage risks comprehensively, including proactive identification, mitigation strategies, and effective incident management and resolution.You will oversee the full project lifecycle, from inception through to transition and closure (of teams, projects, capabilities, and processes), enacting ...