Incident Management Jobs in the UK excluding London

Incident Management
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 210 204 197
Rank change year-on-year -6 -7 +45
Permanent jobs citing Incident Management 972 1,027 1,429
As % of all permanent jobs advertised in the UK excluding London 1.36% 1.74% 1.99%
As % of the Processes & Methodologies category 1.63% 1.82% 2.12%
Number of salaries quoted 676 570 1,032
10th Percentile £27,000 £26,250 £23,513
25th Percentile £31,250 £31,250 £30,000
Median annual salary (50th Percentile) £43,500 £45,000 £42,500
Median % change year-on-year -3.33% +5.88% -5.56%
75th Percentile £57,500 £65,188 £55,000
90th Percentile £72,500 £75,000 £64,675
UK median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -9.52%

All Process and Methodology Skills
UK excluding London

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,784 56,422 67,505
As % of all permanent jobs advertised in the UK excluding London 83.60% 95.60% 94.12%
Number of salaries quoted 41,279 29,104 41,046
10th Percentile £27,250 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

Incident Management
Job Vacancy Trend in the UK excluding London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Incident Management in the UK excluding London

Incident Management
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Incident Management in the UK excluding London.

Salary trend for Incident Management in the UK excluding London

Incident Management
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Incident Management in the UK excluding London over the 6 months to 17 May 2024.

Salary histogram for Incident Management in the UK excluding London

Incident Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK excluding London region over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England -18 269 £43,500 -8.42% 46
South East +9 229 £43,500 -3.33% 43
South West +55 158 £50,000 +38.89% 26
North West -13 125 £44,274 -6.79% 21
Midlands -10 114 £46,500 +24.00% 53
West Midlands +18 92 £45,001 +5.88% 36
Yorkshire -37 90 £44,274 -1.61% 15
Wales +20 66 £65,000 +136.36% 4
East of England -24 55 £32,000 -41.82% 36
North East +25 54 £32,500 -17.72% 12
Scotland -41 50 £50,000 -21.91% 9
Northern Ireland - 25 £35,000 - 3
East Midlands -18 21 £55,357 +70.33% 17
Isle of Man - 6 £36,000 -
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (7.10%) WebLogic
2 62 (6.38%) Microsoft Exchange
3 52 (5.35%) SharePoint
4 43 (4.42%) Oracle Service Bus
5 20 (2.06%) SAS
6 16 (1.65%) Skype for Business
7 9 (0.93%) IIS
8 8 (0.82%) Confluence
9 3 (0.31%) IBM Notes
10 2 (0.21%) CMS
10 2 (0.21%) Liferay
10 2 (0.21%) Magnolia
10 2 (0.21%) Sitecore CMS
10 2 (0.21%) WordPress
11 1 (0.10%) Oracle Spatial
Applications
1 126 (12.96%) Microsoft Office
2 79 (8.13%) Microsoft Excel
3 52 (5.35%) MS Visio
4 16 (1.65%) Microsoft PowerPoint
5 4 (0.41%) Microsoft Project
6 3 (0.31%) Spreadsheet
Business Applications
1 50 (5.14%) Remedy ITSM
2 5 (0.51%) Oracle ERP
3 4 (0.41%) Dynamics CRM
3 4 (0.41%) Dynamics NAV
3 4 (0.41%) SAP S/4HANA
4 3 (0.31%) SAP MM
5 2 (0.21%) SAP HCM
6 1 (0.10%) SAP PP
6 1 (0.10%) SAP SCM
6 1 (0.10%) SAP SD
6 1 (0.10%) SAP WM
Cloud Services
1 193 (19.86%) Azure
2 186 (19.14%) Microsoft 365
3 67 (6.89%) AWS
4 38 (3.91%) Entra ID
5 31 (3.19%) SaaS
6 13 (1.34%) Power Platform
7 12 (1.23%) Cloud Computing
7 12 (1.23%) Mimecast
7 12 (1.23%) PaaS
8 9 (0.93%) GCP
9 8 (0.82%) IaaS
9 8 (0.82%) OneDrive
10 6 (0.62%) Amazon EC2
10 6 (0.62%) AWS CloudFormation
10 6 (0.62%) Twilio
10 6 (0.62%) Virtual Private Cloud
11 5 (0.51%) Dynamics 365
12 4 (0.41%) Amazon GuardDuty
12 4 (0.41%) Azure DevOps
12 4 (0.41%) Slack
Communications & Networking
1 81 (8.33%) Firewall
2 73 (7.51%) DNS
3 48 (4.94%) LAN
4 43 (4.42%) SAN
5 40 (4.12%) DHCP
6 39 (4.01%) WAN
7 38 (3.91%) Network Security
8 36 (3.70%) Wireless
9 30 (3.09%) VPN
10 19 (1.95%) TCP/IP
11 18 (1.85%) Remote Desktop
12 17 (1.75%) Internet
12 17 (1.75%) VoIP
13 14 (1.44%) IP Telephony
14 12 (1.23%) Wi-Fi
15 11 (1.13%) Cisco ASA
16 10 (1.03%) Intrusion Detection
17 9 (0.93%) Cisco ISE
18 8 (0.82%) Cisco Wireless
18 8 (0.82%) VLAN
Database & Business Intelligence
1 45 (4.63%) Oracle Database
2 43 (4.42%) Oracle Database 10g
2 43 (4.42%) Oracle Database 11g
2 43 (4.42%) VLDB
3 35 (3.60%) SQL Server
4 26 (2.67%) Elasticsearch
5 22 (2.26%) MySQL
6 17 (1.75%) RDBMS
6 17 (1.75%) Relational Database
7 13 (1.34%) Amazon RDS
8 10 (1.03%) Power BI
9 3 (0.31%) SAP HANA
10 2 (0.21%) Crystal Reports
10 2 (0.21%) DB2
10 2 (0.21%) DTS
10 2 (0.21%) SQL Server Integration Services
10 2 (0.21%) SQL Server Reporting Services
11 1 (0.10%) Azure SQL Database
11 1 (0.10%) GIS
11 1 (0.10%) Redis
Development Applications
1 20 (2.06%) JIRA
2 5 (0.51%) HP UFT
2 5 (0.51%) JMeter
2 5 (0.51%) LoadRunner
2 5 (0.51%) MSTest
2 5 (0.51%) Selenium
2 5 (0.51%) Team Foundation Server
3 4 (0.41%) GitLab
4 3 (0.31%) Burp Suite
4 3 (0.31%) Git
4 3 (0.31%) Metasploit
4 3 (0.31%) Sonatype Nexus
4 3 (0.31%) sqlmap
5 2 (0.21%) Bower
5 2 (0.21%) gulp
5 2 (0.21%) Moq
5 2 (0.21%) Visual Studio
6 1 (0.10%) Jenkins
6 1 (0.10%) Postman
General
1 358 (36.83%) Social Skills
2 199 (20.47%) Analytical Skills
3 132 (13.58%) Finance
4 58 (5.97%) Organisational Skills
5 57 (5.86%) Telecoms
6 42 (4.32%) Military
7 36 (3.70%) Public Sector
8 33 (3.40%) Retail
9 30 (3.09%) Inclusion and Diversity
10 29 (2.98%) Legal
10 29 (2.98%) Manufacturing
11 28 (2.88%) Police
12 22 (2.26%) Electronics
13 20 (2.06%) Law
13 20 (2.06%) Marketing
14 18 (1.85%) Documentation Skills
15 12 (1.23%) Aerospace
16 10 (1.03%) French Language
16 10 (1.03%) Influencing Skills
16 10 (1.03%) Presentation Skills
Job Titles
1 255 (26.23%) Analyst
2 126 (12.96%) Support Analyst
3 115 (11.83%) Senior
4 100 (10.29%) Support Engineer
5 90 (9.26%) IT Support
6 89 (9.16%) Lead
7 86 (8.85%) Service Manager
8 81 (8.33%) Applications Support
9 77 (7.92%) Applications Support Analyst
10 76 (7.82%) Service Analyst
11 64 (6.58%) Service Desk Analyst
12 63 (6.48%) Incident Manager
13 53 (5.45%) IT Engineer
14 48 (4.94%) Consultant
15 47 (4.84%) Infrastructure Engineer
15 47 (4.84%) IT Analyst
15 47 (4.84%) Team Leader
16 45 (4.63%) IT Support Engineer
17 43 (4.42%) Oracle Analyst
17 43 (4.42%) SQL Support Analyst
Libraries, Frameworks & Software Standards
1 28 (2.88%) CSS
2 27 (2.78%) Web Services
3 26 (2.67%) J2EE
3 26 (2.67%) Java EE
3 26 (2.67%) Spring
4 24 (2.47%) HTML
5 22 (2.26%) AngularJS
6 20 (2.06%) Twitter Bootstrap
7 15 (1.54%) .NET
8 14 (1.44%) .NET Framework
9 11 (1.13%) Elastic Stack
10 6 (0.62%) JSON
10 6 (0.62%) XML
11 5 (0.51%) Middleware
11 5 (0.51%) Oracle Fusion
12 3 (0.31%) .NET Core
12 3 (0.31%) ASP.NET MVC
12 3 (0.31%) Entity Framework
12 3 (0.31%) Node.js
12 3 (0.31%) WPF
Miscellaneous
1 103 (10.60%) Management Information System
2 60 (6.17%) Data Centre
3 33 (3.40%) Driving Licence
4 30 (3.09%) Enterprise Storage
5 24 (2.47%) Self-Motivation
6 20 (2.06%) CMDB
6 20 (2.06%) Legacy Systems
7 19 (1.95%) Security Operations Centre
8 16 (1.65%) Cyber Kill Chain
9 15 (1.54%) Security Posture
10 10 (1.03%) Cyber Threat
10 10 (1.03%) iPhone
11 8 (0.82%) Cyberattack
12 7 (0.72%) Hybrid Cloud
12 7 (0.72%) SCADA
12 7 (0.72%) Smartphone
13 6 (0.62%) Operational Technology
13 6 (0.62%) Product Ownership
13 6 (0.62%) Public Cloud
14 5 (0.51%) Onboarding
Operating Systems
1 268 (27.57%) Windows
2 124 (12.76%) Linux
3 111 (11.42%) Unix
4 103 (10.60%) Windows Server
5 70 (7.20%) Windows 10
6 43 (4.42%) Solaris
7 22 (2.26%) Windows Server 2019
8 18 (1.85%) Mac OS X
8 18 (1.85%) Windows Server 2016
9 10 (1.03%) Android
9 10 (1.03%) Apple iOS
9 10 (1.03%) Windows Server 2003
10 8 (0.82%) Ubuntu
10 8 (0.82%) Windows 7
11 5 (0.51%) Kali Linux
12 4 (0.41%) Windows 8
13 3 (0.31%) Amazon Linux
13 3 (0.31%) CentOS
13 3 (0.31%) Windows Server 2008
13 3 (0.31%) Windows Server 2012
Processes & Methodologies
1 389 (40.02%) ITIL
2 240 (24.69%) Problem-Solving
3 209 (21.50%) Service Management
4 171 (17.59%) Customer Service
5 166 (17.08%) Problem Management
6 165 (16.98%) Change Management
7 160 (16.46%) Service Delivery
8 147 (15.12%) Cybersecurity
8 147 (15.12%) ITSM
9 146 (15.02%) Actionable Insight
10 131 (13.48%) Incident Response
11 126 (12.96%) Continuous Improvement
12 118 (12.14%) Mentoring
13 106 (10.91%) Information Security
14 105 (10.80%) Security Operations
15 98 (10.08%) Root Cause Analysis
16 83 (8.54%) Major Incident Management
17 76 (7.82%) Capacity Planning
18 70 (7.20%) Infrastructure Engineering
19 69 (7.10%) Project Management
Programming Languages
1 87 (8.95%) SQL
2 59 (6.07%) PowerShell
3 43 (4.42%) PL/SQL
4 39 (4.01%) Java
5 32 (3.29%) Python
6 28 (2.88%) Shell Script
7 21 (2.16%) C#
8 19 (1.95%) JavaScript
9 10 (1.03%) Bash
10 8 (0.82%) MATLAB
10 8 (0.82%) VB.NET
10 8 (0.82%) VBA
11 4 (0.41%) VB
12 2 (0.21%) C
12 2 (0.21%) Go
12 2 (0.21%) Kotlin
12 2 (0.21%) PHP
12 2 (0.21%) T-SQL
12 2 (0.21%) TypeScript
12 2 (0.21%) XAML
Qualifications
1 210 (21.60%) Security Cleared
2 185 (19.03%) Degree
3 165 (16.98%) SC Cleared
4 68 (7.00%) CISSP
5 60 (6.17%) ITIL Certification
6 57 (5.86%) DV Cleared
7 56 (5.76%) CISM
8 52 (5.35%) Microsoft Certification
9 39 (4.01%) Azure Certification
10 34 (3.50%) Cisco Certification
11 23 (2.37%) CCNP
12 19 (1.95%) Computer Science Degree
12 19 (1.95%) CRISC
13 17 (1.75%) CISA
14 16 (1.65%) A+ Certification
14 16 (1.65%) CCNA
14 16 (1.65%) ITIL Foundation Certificate
15 15 (1.54%) GCIH
15 15 (1.54%) MCSE
16 14 (1.44%) GCIA
Quality Assurance & Compliance
1 191 (19.65%) SLA
2 60 (6.17%) ISO/IEC 27001
3 35 (3.60%) NIST
4 21 (2.16%) GDPR
5 20 (2.06%) JSP 440
6 18 (1.85%) Cyber Essentials
7 14 (1.44%) PCI DSS
8 12 (1.23%) PMO
9 9 (0.93%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 9 (0.93%) QA
10 8 (0.82%) Accessibility
11 5 (0.51%) ISO 22301
11 5 (0.51%) SOC 2
12 4 (0.41%) HMG Security Policy Framework
12 4 (0.41%) ISO 9001
13 3 (0.31%) Data Quality
13 3 (0.31%) NCSC
14 2 (0.21%) Cyber Essentials PLUS
14 2 (0.21%) NEBOSH
14 2 (0.21%) Sarbanes-Oxley
System Software
1 214 (22.02%) Active Directory
2 65 (6.69%) Hyper-V
3 63 (6.48%) VMware Infrastructure
4 43 (4.42%) Oracle RAC
5 28 (2.88%) vSphere
6 12 (1.23%) Firmware
7 11 (1.13%) VMware ESXi
8 5 (0.51%) VMware NSX
9 4 (0.41%) Virtual Machines
10 2 (0.21%) Docker
10 2 (0.21%) Terminal Services
10 2 (0.21%) Virtual Desktop
10 2 (0.21%) VMware Workstation
11 1 (0.10%) BitLocker
11 1 (0.10%) Virtual Servers
Systems Management
1 56 (5.76%) SCCM
2 43 (4.42%) Data Guard
2 43 (4.42%) Oracle RMAN
3 39 (4.01%) Microsoft Intune
4 26 (2.67%) OpenSSO
4 26 (2.67%) Single Sign-On
5 23 (2.37%) vCenter Server
6 12 (1.23%) SCOM
7 10 (1.03%) Terraform
8 9 (0.93%) Ansible
9 7 (0.72%) NetBackup
9 7 (0.72%) WSUS
10 6 (0.62%) Cisco Prime
10 6 (0.62%) NetCrunch
10 6 (0.62%) VxRail
11 5 (0.51%) Opsview
11 5 (0.51%) Suricata
12 3 (0.31%) CSIRT
13 2 (0.21%) CASB
13 2 (0.21%) QRadar
Vendors
1 349 (35.91%) Microsoft
2 119 (12.24%) VMware
3 113 (11.63%) Cisco
4 104 (10.70%) ServiceNow
5 91 (9.36%) Oracle
6 85 (8.74%) Remedy
7 50 (5.14%) Dell
8 43 (4.42%) Sun
9 35 (3.60%) Citrix
10 28 (2.88%) SAP
11 21 (2.16%) Mitel
12 17 (1.75%) HP
12 17 (1.75%) SolarWinds
12 17 (1.75%) Splunk
13 16 (1.65%) Palo Alto
14 15 (1.54%) Meraki
15 14 (1.44%) Avaya
16 12 (1.23%) Apple
16 12 (1.23%) BMC
17 11 (1.13%) NetApp