Cambridge, England, United Kingdom Hybrid / WFH Options
TechNET IT Recruitment Ltd
or permanent placement at the end of the project. This role will be pivotal in the development and implementation of the company’s new knowledgemanagement system which will be used globally by the entire workforce. Some of what you will be doing: Collaborate with the Data Architect … to shape and execute the organisation's knowledge architecture strategy, aligning it with overarching goals. Engage stakeholders to pinpoint knowledgemanagement needs and aid in crafting tailored solutions. Establish and uphold standards for taxonomy, metadata, and ontology to uphold the integrity and consistency of knowledge assets. … Contribute to the creation and deployment of knowledgemanagement systems and tools, guided by the Knowledge Architect. Provide teams with guidance on leveraging knowledge resources and adopting best practices. Assist in tracking and analysing knowledge usage metrics to unearth areas for enhancement, in collaboration with more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
AQA
Knowledge Support Manager London or Milton Keynes Permanent £70,000 - £74,000 Hybrid working Can you shape a newly created role in KnowledgeManagement , lead change and make it your own? Do you want to be part of a forward focused, digitally diversifying organisation that strives to … embed these methodologies across our Examiner (internally known as Associates) Community. Purpose Leading a team of two Training Subject Matter Experts, you will bring knowledgemanagement to the forefront of what we do, providing a high-quality level of support to our Associates. What's in it for … you? Shape and roll out KnowledgeManagement across the organisation. Strategic influence and impact. Professional and personal development at your fingertips . Supportive and driven peer group and senior leadership team. Access to a pension which would see you paying in 7% and AQA contributing 11.5%. Life more »
product. Solutions Solution Development: Collaborate closely with the Solutions Specialist to make sure our proposed solutions fit what the client needs. Use their technical knowledge to help create strong bids that show why our solutions are the best choice. Collaborating Content Research: Collaborate with the proposition lead to leveraging … effectiveness. Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, Legal, and Subject Matter Experts, to gather input and insights for bid responses. Bid Management Deadline Management: Manage bid timelines, ensuring that all content is completed, reviewed, and submitted within specified deadlines. Continuous Improvement: Collect feedback and insights … from bid outcomes to continuously improve bid content, processes, and win rates, feeding these into our KnowledgeManagement system. Quality Assurance: Ensure that all bid content meets the highest standards of quality, compliance, and accuracy. KnowledgeManagement: Ensuring all bid responses and feedback are recorded in more »
KnowledgeManagement Lead Plymouth/Devonport Based (Mainly remote) up to £70 an hour Umbrella Inside IR35 12 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based in Plymouth/Devonport (Mainly remote with travel to site … a couple of days per month) Key Responsibilities Responsible for driving knowledgemanagement within major infrastructure projects at Devonport Able to help shape and map out the knowledgemanagement strategy Responsible for interfacing with members of the knowledgemanagement community outside of Major Infrastructure … Projects to assure alignment with the wider business and sharing of knowledge as appropriate. You will be expected to facilitate workshops, conduct after action reviews and write up the findings in a way that enables sharing of knowledge. Key Skills A STEM related degree or demonstrable experience An understanding more »
install requests, co-ordinate with 3rd party supplies, and ensure all requests for service are fulfilled. Some of the general responsibilities will include: Incident management Request management Asset managementKnowledgemanagement Daily system checks The role will require the following: A technical background, including: Active more »
LNG Trading and Operations. Develop your portfolio regression testing skills to support the testing part of the release process. To assist with the environment management function as needed. Typical requirements include making the proper requests, keeping track of the environment provisioning team, conducting smoke tests, and/or installing … EOD qualitative summary of test progress using the test tool to guide test execution and assist automated test reporting. Attend daily defect and test management meetings and provide QA viewpoint updates on bugs. QA KnowledgeManagement: Contribute to knowledgemanagement by keeping a QA learning … ETRM - QA: Regression, SIT, and UAT software testing experience spanning at least 3 years is required. Test experience in commodity/energy trading. working knowledge of the Agile and Waterfall delivery models. Experience with SQL querying, scripting, and backend testing. Candidates should have good analytical, problem-solving, communication, and more »
They're looking for a Technical Lead to serve as the primary technical authority and expert within the development team, providing guidance, direction, resource management, and support to ensure the successful delivery of high-quality software solutions. This role is responsible for technical decision-making, architecture design, coding, code … and guidelines to ensure consistency, readability, and maintainability of code. Conduct code reviews and provide constructive feedback to team members, promoting code quality and knowledge sharing. Implement tools and processes for code quality monitoring, automated testing, and continuous integration to maintain a high level of code quality. Actively contribute … technical and non-technical stakeholders, fostering a shared understanding and facilitating decision-making. Foster a collaborative and supportive environment within the development team, promoting knowledge sharing, learning, and innovation. Technical Mentorship and Coaching: Provide mentorship and coaching to mid and junior developers, helping them develop their technical skills, problem more »
and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing … documents or please click Apply now to view in Trac. Person Specification Qualifications Essential Degree level of education or equivalent level of experience and knowledge Desirable Technical ICT qualification ITIL V3 Foundation in Service Management Experience Essential Significant understanding of mobile phone/Smart phone technology and MDM … Mobile Device Management) Systems Relevant experience in a mobility support or ICT support environment Good knowledge of mobile apps and app store from multiple vendors and device types Good knowledge and experience of mobile devices & their configuration via MDM Good knowledge and experience of securing mobile more »
including process, tools and people skills) Responsible for the delivery of engineering milestones across projects and components (specially aerospace heat exchangers) Load and capacity management Planning of design activities Risk management Build, lead and develop a team of design engineers with the appropriate level of skills and experience … and innovation Responsible for defining and applying the adequate processes and methods for product design, and ensuring process compliance within the team, including: Requirements management Change management Design optimization Systems engineering DFMEA Expertise in CAD tools (NX), PLM (Teamcenter) Robust Design, Tolerance Design, Design for Six Sigma Design … for manufacturing Design validation Model Based Definition Knowledgemanagement (lessons learnt, design guides) Create a culture that promotes innovation and continuous improvement Develop and deliver design capability road map and contribute to the Company’s product strategy Contribute to Research and Development projects This role is for you more »
our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of … Work on L2 and L3 incidents and report progress Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledgemanagement databases Support path to live release management and deployment Required Technical and Professional Expertise Supports the global foundation more »
legacy of national security for decades to come. So come and join us. We are recruiting for a Configuration Manager to deliver a configuration management service in accordance with Configuration Management Plans (CMP) that supports AWE, delivering Licence Condition (LC) 22 compliance. Location - Reading area Salary from … deliver team & personal objectives safely & securely to meet our operational plans. Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Implementing AWE CM strategy across AWE. Quorate membership of Change Boards (CB). Drive quality into Change Request submissions. Assess the … security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Managementmore »
legacy of national security for decades to come. So come and join us. We are recruiting for a Configuration Manager to deliver a configuration management service in accordance with Configuration Management Plans (CMP) that supports AWE, delivering Licence Condition (LC) 22 compliance. Location - Reading area Salary from … deliver team & personal objectives safely & securely to meet our operational plans. Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Implementing AWE CM strategy across AWE. Quorate membership of Change Boards (CB). Drive quality into Change Request submissions. Assess the … security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Managementmore »
london, south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
all tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledgemanagement and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT … Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and … products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of Windows Server Operating Systems, Windows and MacOS. In-depth knowledge of laptop/desktop hardware troubleshooting. Practical knowledge of troubleshooting TCP/IP, DNS, DHCP, Active Directory, Exchange, and WDS. Practical Knowledgemore »
our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of … your unique skills and experience. Your Role and Responsibilities • Monitoring and administering Oracle databases • Provide daily/weekly reporting on availability, capacity and demand management • Work on L2 and L3 incidents and report progress • Update systems with progress on incidents • Work with third parties to resolve incidents • Update config … management and knowledgemanagement databases • Support path to live release management and deployment Required Technical and Professional Expertise • Creates and maintains Oracle databases and Oracle Enterprise Applications like, but not limited to, EBusiness, Peoplesoft, JDEdwards, Hyperion, OBIEE, Weblogic and Retek. • Performs the capacity planning required to more »
information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: • Provide comprehensive support for Document Management and KnowledgeManagement applications issues, collaborating with the infrastructure team, other IT teams, project teams and suppliers. • Own the management of more »
Orama policies and procedures, including Health & Safety, ISO Quality Standards, Information Security, GDPR, HR Policies & Procedure and Customer codes of practice. continuous communication and knowledge to the business about Digital and Technology strategic and tactical objectives. necessary support to the IT Service Desk. best use of the Orama Enterprise … architecture model. Functional Accountabilities Promote the successful implementation of the digital transformation strategy. Provide Project Management and Technical Lead function for all group Business System implementations. Mentor the Business Analysis function in realising business requirements into actionable deliverables. Manage vendor relationships related to Business Systems. Identify, develop and implement … Technology team has a deep understanding of performance of its Business Systems. Drive digital adoption of Business Systems to ensure operational excellence. Support the KnowledgeManagement System with the required business processes and process mapping. Continue to look externally for best practice and technological advancements in business systems. more »
role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your responsibilities will include incident management, problem resolution, knowledgemanagement, and ensuring exceptional customer service. Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service … Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution. Complete service requests such as software installations and hardware setups. Escalate complex issues to the relevant teams and coordinate external technical support when necessary. Qualifications & Experience: Previous more »
role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your responsibilities will include incident management, problem resolution, knowledgemanagement, and ensuring exceptional customer service. Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service … Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution. Complete service requests such as software installations and hardware setups. Escalate complex issues to the relevant teams and coordinate external technical support when necessary. Qualifications & Experience: Previous more »
health and safety practices, and providing technical leadership and training to customers and colleagues Job Description Essential Responsibilities Reliability, Availability and Maintainability Studies and Management (RAMS) • Defining RAMS study structure and processes; • Monitoring the performance of RAMS processes; • Tracking and reporting to the Project Directorate the status of the … respect to own safety and systems and product integrity. Qualifications/Requirements • Bachelor of Engineering degree or equivalent from an accredited institution • Proven substantial knowledge and practical experience in performing reliability engineering in different industries Education Preferably educated with a Master of Engineering degree or above from an accredited … institution or equivalent knowledge or professional experience. Technical Domain Competencies At least proficient in the following areas: • HVDC domain knowledge • Reliability, availability and maintainability (RAM) assessment and management • Reliability Block Diagrams (RBD • Failure Mode & Effects Analysis (FMEA) Knowledgeable in the following areas: • Reliability Centred Maintenance • Systems Engineering more »
london, south east england, United Kingdom Hybrid / WFH Options
Sereno IT Support
the time but will need to attend client sites when needed, work from the office or attend company training and events. • Keep the Service KnowledgeManagement System up to date. • Have the opportunity to work on various client and proactive projects. 3. What you will need: The successful … verbal communication skills • Prioritising and managing many open cases at one time. • Able to work autonomously and use initiative, with a proactive attitude. • Good knowledge of internet security and data privacy principles is a MUST • Knowledge of Windows 10/11, MacOS and Active Directory, and experience with … Microsoft Azure • Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams • Desirable: Knowledge of Google Gsuite, Box, Dropbox and VoIP systems • Must be eligible to work in the UK • Must live in London or have easy/multiple commutable links into the city. 4. Who are we more »
in Ocean Winds’ portfolio, focusing initially on the Moray West Offshore Wind Farm. As an Electrical Engineer, you’ll be responsible for providing technical knowledge required to manage the integrity of operational assets within your area of expertise, where failure would have a major impact on safety, environmental, and … of Offshore Windfarm operations from turbine to grid connection. Core Main Accountabilities: Support the Asset Integrity Lead in defining and implementing an Asset Integrity Management Strategy. Qualified Senior Authorised Person (SAP) to 66kV as a minimum with Sanction for Test preferred, or demonstration of working towards qualification. Ensure proactive … any changes to scheduled maintenance plans. Action and/or prepare processes and procedures to support O&M Provide technical support to commercial asset management activities where required, such as in respect to provision of ancillary services. Working with procurement, engage specialist technical consultancy support where required, including preparing more »
problem-solving and analytical skills and contributing to the development of best practice, procedures and policies within the company. Providing daily contributions to the Knowledge Base. Actively supporting and training users in ways of working (best practice). Required skills and attributes: Principal responsibilities of the Deskside Support Engineer … for users, VIPs. Backup media management. Manage meeting rooms and videoconferencing. Assistance for operations in server/rooms where physical intervention is required. User Management Manage users’ access rights. Manage the Joiners/Leavers/Movers process (rights and materials). Incident Management Receive customer contacts and resolve … incidents or provide information professionally. Create, edit, assign and close related tickets. Change Management Provide input to CM process when appropriate based on actions dictated by resolving a customer contact. KnowledgeManagement Document common solutions to common problems and communicate them to the Level 1 support. Document more »
paisley, central scotland, United Kingdom Hybrid / WFH Options
Venesky Brown
and reporting support and production of necessary materials - Work closely with 2nd line to ensure a streamlined approach to support and product awareness building knowledgemanagement capability within EIS as a whole - Implement standard fixes to enable 2nd line or, in some cases, 1st line to resolve customer … resolved at 1st or 2nd Line Essential Skills: - Demonstrable work-based IT experience equivalent to SCQF level 7, or be educated to HNC level - Knowledge and experience in Active Directory, Azure AD, PowerShell, Exchange Online, SharePoint Online, Azure, Office products, Security and Compliance Centre, RMS, Intune and Teams - Good … to be innovative especially when looking for solutions taking value for money into account - Flexible and proactive Desirable Skills: - Relevant Microsoft Certification - ITIL Foundation - Knowledge and experience of System Centre Configuration Manager (SCCM) - Desire to widen area of expertise and to look for personal development opportunities If you would more »
Wrexham, Abergele or Llanfairfechan, United Kingdom Hybrid / WFH Options
Betsi Cadwaladr University Health Board
the successful candidate will be provided with full training in relation to the area of work, and benefit from a wealth of experience and knowledge which the team hold. You will develop and demonstrate positive values, whilst working towards the organisations purpose to improve health and deliver excellent care. … meeting minutes/notes and ensuring all project documentation , actions plans and templates are up to date. Develop and maintain an effective and efficient knowledgemanagement system to contain all the raw data capture, relevant project paperwork, training materials, benefits realisation, lessons learnt reporting, evaluations to create intelligence … Evidence of continual professional and personal development. Desirable Experience in the delivery of training. CIPD/Studying towards Foundation Prince2 Qualification or appropriate Project Management qualification. Advanced Microsoft or Analytical qualification. Experience within a workforce and OD field, administrative processes and human resources planning. Skills Essential Excellent analytical and more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
First Central Insurance & Technology Group
the best customer service and outcome is given? This could be you! Youll be great in this role if you have: Strong motor insurance knowledge Good attention to detail A drive for continuous improvement Heres a glimpse of what we can offer: Generous starting salary of … to any ad hoc projects or policy updates as required Our most valuable asset is you, youll be responsible for your personal development and knowledgemanagement, updating 121/appraisal documentation within required timeframes Your experience: Providing coaching to employees Working in a quality assurance environment including risk … and controls principles, focusing on customer outcomes Problem solving and continuous improvement principles Data analysis and translation of management information to tangible actions Private motor vehicle insurance industry, ideally in both policy and claims environments Working in a financial services regulated environment Sound knowledge of insurance policy and more »