1 to 25 of 33 Permanent Performance Improvement Jobs in the UK excluding London

data, and industry expertise to enhance our services and continuously innovate our technology to meet the needs of the job market. Job Description Actively manage a prioritised backlog of performance improvement initiatives, driving investment cases from discovery to scale Run experiments to validate SEO performance hypotheses, including SEO A/B tests and custom frameworks Leverage your … technical and analytical expertise to identify performance improvement opportunities, acquiring data where necessary and combining datasets to generate new insights Coordinate the delivery of SEO initiatives, liaising with Product, Tech, and other stakeholders Collaborate with Analysts, Data Scientists, and Data Engineers as needed Maintain SEO performance awareness by monitoring and reporting on relevant indicators, using insights to More ❯

to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support … availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a mix … collaboration at our Solihull location, specifically, working in-office 3 days per week. Impact you will make in the role: Own daily support execution for your region, ensuring consistent performance against operational goals and SLAs Manage and optimize staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning Ensure each team member is accountable More ❯

outstanding client outcomes, we'd love to hear from you! Key Responsibilities Lead and inspire the Consultancy and Customer Support teams, fostering collaboration, innovation, and a culture of continuous improvement Streamline and enhance business processes to boost operational efficiency and service quality Oversee the planning and delivery of consultancy projects—ensuring they're completed on time, within budget, and … services with commercial goals and exploring new service opportunities Partner closely with the Sales, Project Management, and Support teams to deliver a seamless customer journey. Define and track key performance indicators, utilisation, and revenue forecasts, ensuring continuous performance improvement Provide strategic leadership for the Customer Support function, ensuring exceptional service and consistent client experiences Champion collaboration, knowledge … approach, resilience, and strong problem-solving ability Customer-focused, passionate about delivering value and excellence at every stage of the client journey High integrity, professional, and committed to continuous improvement and team development Degree-level education or equivalent experience; project management certification (PRINCE2, PMP, etc.) and leadership/consultancy training are advantageous About the company At this company, you More ❯

with Microsoft Office applications (Word, Excel, PowerPoint Passion for quality. Credibility in front of clients. Excellent time management and task management skills. Significant subject matter experience. Experience in the Performance Improvement arena. Experience in working with technology and systems i.e., websites. Experience in working with data. More ❯

with Microsoft Office applications (Word, Excel, PowerPoint Passion for quality. Credibility in front of clients. Excellent time management and task management skills. Significant subject matter experience. Experience in the Performance Improvement arena. Experience in working with technology and systems i.e., websites. Experience in working with data. More ❯

Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following Partner with Client internal teams to ensure that decisions made by Vendor … s content moderation staff are being regularly audited for accuracy and that performance feedback is being shared with the responsible teams Support every aspect of internal audit quality from audit planning, implementation, feedback and re-audit as required. Complete all audits in the required timeframe and provide timely and usable feedback to 'Agents' to drive improved performance. Proactively identify … our content policies/operational guidelines requiring training and coordinate findings with training partners to bridge knowledge gaps Collaborate with relevant Operations team(s) and Quality Manager(s) for performance enhancement of personnel not meeting effectiveness metrics. Become and remain knowledgeable about Client products and community standards, and serve as the expert to ensure awareness and understanding of Content More ❯

dashboards that help clients understand and act on their data. Supporting the refinement of internal data processes for greater efficiency and scalability. Providing expert advice on data handling and performance improvement. About You You’ll have proven experience in a data-focused role, ideally involving large or complex datasets. You’re confident using Excel (including advanced formulas and Power More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Machine Learning Engineer to join our Data Science Operations team and drive the future of AI technologies within our organisation. At Ageas, data and analytics are key enablers for performance improvement and growth. As part of our Enterprise Data Services function, you’ll have the opportunity to work on diverse challenges across the organisation, driving real-world impact … as Senior Machine Learning Engineer: Collaborate with internal and external teams to bring cutting-edge business AI/ML solutions to life in scalable cloud environments. Build robust, high-performance systems that seamlessly productionise both real-time and batch models. Tackle traditional tech challenges with fresh thinking and creative collaboration, driving continuous improvement. Design and implement AI/ML … solutions with best MLOps/LLMOps practice that meet demanding performance and functionality standards. Lead the way in developing streamlined operational processes, ensuring smooth deployment, monitoring, and governance of models. Write clean, well-documented code backed by thorough testing and proactive production monitoring, while resolving issues with precision and care. Skills and experience you need as Senior Machine Learning More ❯

all levels. Experience with Power BI or SQL would be beneficial but not essential. Why Apply? Join a stable, well-respected organisation where your analysis directly supports operational and performance improvement. Opportunity to modernise and automate legacy reporting processes. A genuinely autonomous role, ideal for someone who enjoys ownership and can make an immediate impact. More ❯

for an experienced Infrastructure Manager to work with a Midlands based business. We are seeking an experienced Infrastructure Manager to lead and unify the businesses infrastructure functions, driving the performance, reliability, and scalability of their IT systems. This role will be responsible for managing a team of approximately 12 engineers and specialists across various infrastructure domains, including cloud, on … with stability, efficiency, and forward-thinking innovation. Key Responsibilities: Team Leadership & Development Lead, mentor, and develop a multidisciplinary infrastructure team of 12 professionals. Foster a collaborative, accountable, and high-performance culture across infrastructure functions. Set clear objectives, provide ongoing feedback, and conduct performance reviews. Unifying Infrastructure Functions Align and integrate disparate infrastructure teams into a single, cohesive unit. … for infrastructure services within the organisation. Strategic Planning & Execution Develop and execute infrastructure strategies that support organisational growth and technology objectives. Identify and implement opportunities for automation, cost savings, performance improvement, and scalability. Own capacity planning, infrastructure budgeting, and vendor management. Operational Excellence Ensure high availability, performance, and security of all infrastructure services. Oversee incident response and More ❯

for an experienced Infrastructure Manager to work with a Midlands based business. We are seeking an experienced Infrastructure Manager to lead and unify the businesses infrastructure functions, driving the performance, reliability, and scalability of their IT systems. This role will be responsible for managing a team of approximately 12 engineers and specialists across various infrastructure domains, including cloud, on … with stability, efficiency, and forward-thinking innovation. Key Responsibilities: Team Leadership & Development Lead, mentor, and develop a multidisciplinary infrastructure team of 12 professionals. Foster a collaborative, accountable, and high-performance culture across infrastructure functions. Set clear objectives, provide ongoing feedback, and conduct performance reviews. Unifying Infrastructure Functions Align and integrate disparate infrastructure teams into a single, cohesive unit. … for infrastructure services within the organisation. Strategic Planning & Execution Develop and execute infrastructure strategies that support organisational growth and technology objectives. Identify and implement opportunities for automation, cost savings, performance improvement, and scalability. Own capacity planning, infrastructure budgeting, and vendor management. Operational Excellence Ensure high availability, performance, and security of all infrastructure services. Oversee incident response and More ❯

Finance Director to join their team. Reporting to the MD, this role will be a key member of the Senior Leadership Team and will be responsible for driving financial performance and business growth as well as managing and developing the finance team. This role requires an experienced commercially minded, hands-on finance professional who can operate independently in a … and growth opportunities. Lead and develop the finance team with a focus on capability building. Manage relationships with external stakeholders including banks, auditors, investors, and regulatory bodies. Drive continuous improvement in financial systems and month end reporting. Oversee monthly payroll processing and HR finance interface. Support M&A activity, joint ventures, and strategic investments as part of the group … Finance Controller or Finance Director in a SME environment preferably within a telecoms, IT, technology, software, or tech-enabled business. Strong strategic and commercial acumen and experience driving financial performance improvement and margin enhancement. Experience implementing and scaling financial systems in growing businesses. Excellent stakeholder management, communication, and leadership skills. Personal Attributes: Strategic thinker with hands-on execution More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

you will learn: How to shape the future of marketing re-invention, working with our clients to develop a roadmap of change that helps them to drive growth, brand performance and new ways of working How to combine human ingenuity with technology to make change happen in practice, supporting the people who work in our client businesses to navigate … clients and winning new clients Contribute to client projects to shape and co-create Capability Strategies, Operating Models, Transformational Roadmaps and Change Management programmes to drive organisational growth and performance improvement in teams to deliver tangible results Partner with other capability areas across Accenture to deliver end-to-end business transformation Assess organisation capability gaps in areas such More ❯

matching, GR/IR, and invoice posting. Work with technical teams (ABAP, Workflow, OCR, ArchiveLink) for issue resolution and system tuning. Utilise VIM Analytics to identify processing bottlenecks and performance trends. Support user enablement and knowledge transfer to BAU support teams. Log and manage incidents through the agreed ITSM tool (e.g., ServiceNow), maintaining clear documentation. Core VIM Modules and … integration SAP MM (Materials Management): PO-based invoice matching, GR/IR processing SAP Workflow/Fiori: Workflow tasks, approvals, and user notifications SAP BASIS/ABAP: Collaboration for performance, error logs, and interface issues Required Skills & Experience: Minimum 3–5 years of hands-on experience with OpenText VIM in SAP environments Strong understanding of SAP S/4HANA … post go-live or hypercare context In-depth knowledge of exception handling, workflow troubleshooting, and indexing processes Ability to interpret VIM Analytics and system logs to drive resolution and performance improvement Solid grasp of integration between VIM, SAP FI, and SAP MM modules Strong stakeholder engagement skills, with experience supporting AP and Procurement users Experience using ITSM tools More ❯

good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across a Service Desk Ideally, a … Desk? Do you have a track record of pushing through change and making improvements? Some of the Key Responsibilities: Lead and manage the Service Desk team, ensuring staff development & performance improvement across the team Oversee the daily operations of the service desk to ensure timely resolution of incidents, problems, requests, and change-related activities. Drive improvements to the … best practices for incident management. Analysing feedback, where the backlogs occur, change management data to identify trends & recurring issues, and identify areas for service and change management improvement. Regular performance reports to senior management, highlighting success but also areas for improvement. Lead initiatives to enhance efficiency across the service desk team Own the incident and problem management process, ensuring More ❯

Design Engineer — Next-Generation AI ASICs Cambridge or Edinburgh An innovative fabless semiconductor start-up is developing cutting-edge AI accelerator chips designed to deliver an order-of-magnitude performance improvement while dramatically reducing power consumption. Join a team tackling one of the most significant challenges in computing designing the hardware foundation for the next era of artificial … You will work closely with a highly skilled cross-functional team to ensure robust, efficient, and timely delivery of advanced AI ASIC designs. Key Responsibilities Design and implement high-performance digital microarchitectures for AI processing cores, memory hierarchies, and interconnects. Collaborate with architecture, verification, and software teams to define features, develop specifications, and make informed design trade-offs between … performance, power, and area. Ideal Qualifications Bachelor’s or Master’s degree in Electrical or Computer Engineering (or related discipline). Proven experience in digital IC design, ideally within AI accelerators, NPUs, GPUs, or high-performance ASICs. Strong RTL design skills using SystemVerilog/Verilog and familiarity with EDA tools for simulation, synthesis, and timing analysis. Knowledge of More ❯

Digital Delivery Date: Oct 28, 2025 Location: Harlow, United Kingdom, CM20 2FB Job Id: 64661 The Business Excellence function supports the UK business in executing its strategy and driving performance improvement. This newly created role, part of the Business Excellence LT, will lead the Commercial Insights and Digital Delivery activities within the UK, reporting into the Senior Director, Business … Excellence. We are looking for a strategic and innovative leader to support each of the franchises drive performance. You will be responsible for driving business performance using commercial, data driven market and competitor intelligence and digital products that enhance customer engagement, marketing effectiveness, and operational efficiency. On the commercial side, you will work collaboratively with the franchise leads to … develop GTM strategies, annual operating plans (budgets) and support the wider business improve performance through the use of KPIs that drive action and insight. On the digital side, you will be expected to work strategically and collaboratively with the business leads across GX, IX and Medical to agree how best to drive their strategies through digital channels. This would More ❯

the heart of transformation and innovation. The Role You will play a key part in supporting business effectiveness and efficiency by: Coordinating the development, production, and ongoing management of performance reports and dashboards. Producing regular reports and statistical insights using tools such as Power BI, SQL, SSRS, and SSIS. Monitoring internal business data to ensure accuracy, consistency, and relevance … while updating associated data dictionaries. Analysing performance trends and making evidence-based recommendations for process improvements and predictive analytics adoption. Maintaining a catalogue of Key Performance Indicators (KPIs), clearly defining each and supporting consistency across the business. Scheduling and monitoring all external data returns, including submissions to partners such as Welsh Government and Housemark. About You We're … You will be confident working across teams to gather requirements, improve processes, and deliver insights that make a difference. Essential Skills and Experience: Proven experience in data analysis and performance reporting. Strong proficiency in data manipulation and visualisation tools such as SQL, Power BI, SSRS, and SSIS. Experience using KPIs and SLAs to drive performance improvement. Ability to More ❯