76 to 100 of 574 Permanent Service Delivery Jobs in the UK excluding London

Identify and research significant "Major Projects" through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques … and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's more »

to appoint an Information Security Officer to join the Business Design and Assurance (BDA) Department where you will embrace the concept of collaboration, driving service excellence and continuous service improvement. As Information Security Officer you will lead the Information Security team ensuring the delivery of high quality … ensure interdependencies across all Information Management are aligned whilst delivering an excellent customer experience. Working with the Information Management Lead and in partnership with service users you will contribute to the design of the service catalogue and associated key performance indicators (KPIs) to inform ongoing performance measurement and … improvement of service delivery. As such we are looking for an individual who has a drive to demonstrate real value to front line services through data and results. Key responsibilities: Lead, manage and develop the Information Security team to ensure full capability across all activities, delivering excellent customer service. more »

deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview The Service Manager is responsible for managing all product line services and field operations. Day to day t he job holder will manage the Customer Key … Accounts and KPIs from a Service perspective and strive to continuously improve our Customer Experience. Reporting to the Director of Service - Europe, the job holder will work closely with all internal and external stakeholders from point of sale, product deployment and aftermarket support. Primarily a office-based role … regular travel to customer sites in UK and overseas will be required at short notice. Responsibilities Interface with Projects, Product line, Engineering, Sales and Service Administration taking ownership of all aspects of Services. Communicate to Senior Management through Service Reviews or other means, updates of the service more »

professional to support applications used by our Engineering and Manufacturing functions. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to UK based divisions to successfully enable business operations. This role is responsible for supporting and maintaining the full … out of hours working. Ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »

of accelerated and sustained growth, both nationally and internationally. As a pivotal team member, you will play a vital role in ensuring the seamless delivery of our services. Innovation and continuous improvement are at the core of our business. We work closely with academia & industry professionals on R&D … projects to leverage the latest technologies and enhance our business processes, improving the service offering for our customers and making us leaders in our market sector. The ideal candidate possesses a strong commercial understanding, demonstrates adaptability to rapid changes, and keen attention to detail. A strong foundation in administration … Time to Unwind: Enjoy generous annual leave of 23 days plus 8 bank holidays , with an extra day for the first 2 years of service, allowing you to recharge and explore life beyond work. Roles and Responsibilities: Scheduling, planning and coordination of resources such as but not limited to more »

Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead and develop a team of engineers ensuring 1st class support to … their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working arrangements are available to customer requirements for 24/… support and ensure that service delivery performance measurements such as SLAs and KPIs are met. Report on service level performance and identify areas for improvement. Manage and maintain the call handling and ticketing processes Work closely with the Senior Leadership team and Project Managers ensuring that the more »

Enterprise Technology working collaboratively with suppliers, technical and business colleagues. The post holder will be expected to work independently to support the Head of Service Delivery and their peers, by analysing and maintaining data for further analysis through regular reporting and control logs while also providing proactive stakeholders … in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week more »

Service Delivery Manager Andover Role Overview : The role of a service delivery Manager is to manage and support the engineers out in the filed. They will manage their service visits, monitor the completion on both service, callouts and minor and small repairs. They will … well in a close team and have the desire and passion to want to succeed. Have to work sometimes under pressure and meet deadlines. Service Deliver Manager (Elevators) Andover The Field Manager is responsible for directing and supervising all service routes delegated to him in a safe, quality more »

role is a hybrid mix of regular site and office attendance, alongside agile home working. Within this role, you will be part of the Service Delivery Team dedicated to depot capitol delivery in the Midlands. This role plays a pivotal part in supporting the local economy making … we manage and the way it connects millions of lives every year. What Youll Be Leading On: Managing the development of the design and delivery of Capitol delivery projects, developing and establishing project plans, and reporting on project health, progress and variances at appropriate review points. Commissioning and … managing the performance of delivery partners, ensuring that project objectives and requirements are clearly understood. Identifying and evaluating efficiencies, risks, issues, dependencies and constraints associated with the project, escalating where appropriate and developing, agreeing and implementing solutions. Compliance with relevant health and safety legislation, including CDM Regulations 2015, and more »

specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a … travel to customers in Hampshire and the surrounding area. Skills Required: Supporting internal teams and knowledge sharing Reacting quickly to escalations and communications from Service team Managing your daily assigned workload effectively and efficiently Resolving or progressing incidents Maintain service delivery against Key Performance Indicators. Strong knowledge more »

which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a … analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department … as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! This role would suit anyone working in IT, Telecoms or the Technology sector may be as helpdesk, 1 st line or 2 nd line operators, Customer Service Administrators, network Administrators, Technical Administrators or more »

BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the … Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. The Junior Client Delivery Manager will have overall responsibility for the delivery of high quality … independent reviews of annual service charge expenditure for a specific client. They will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPIs, and our offering is tailor-made to suit the client's needs. The Junior Client Delivery more »

trends and products. Clearly articulate the features and benefits of their offerings to potential clients. Collaboration: Work closely with internal teams to ensure seamless service delivery and customer satisfaction. Provide valuable input into product development based on client feedback. The Ideal Candidate: Are you a motivated and customer more »

Digital Services Manager Operational Technology Hybrid - Birmingham/Manchester/Leeds/Bristol with some travel The Digital Service Manager - Operational Technology is accountable for the service strategy, design, operation, and continuous improvement for nominated National Highways Digital Services with overall accountable across all aspects to operate the … nominated Digital Service and employed Capabilities (people, process, technology, suppliers, and data/information). You will lead a team of service delivery professional and work with Service Managers, Portfolio and Capability Owners, Centres of Excellence and Suppliers to ensure that the digital service business … goals are met and will authorise changes to service provision, strategy and contribute to audit, risk evaluation and adherence to standards. This is a hybrid role which can be based from one of the following National Highways offices - Birmingham, Manchester, Leeds or Bristol (40% office based) and will include more »

role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention more »

We have a great opportunity for an IT Managed Service Engineer based in or around Cambridgeshire to come and join us here at EMIS on a permanent basis. This is a great time to join our organisation as we continue our journey of growth and transformation. Everyone here plays … a crucial role in the delivery of technology solutions to the healthcare industry, and you will be no different. Working as part of our Managed Service Engineering team, you will report directly to our Managed Service Delivery Manager and you will provide hardware, software and network … a job, but an opportunity to add value and develop yourself further, then apply today! What youll do As one of our IT Managed Service Engineers, you will be responsible for the installation and commissioning of new systems, upgrade of existing systems to latest software and/or hardware more »

ll be a subject matter expert in Zellis processes and solutions and must have excellent stakeholder management and relationship building skills. You may lead delivery directly or will work closely with the Project or Programme Manager and other Implementation Consultants. As well as this, you'll manage a pool … will include: Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services. Delivery of tasks against the agreed project plan and scope, following the Zellis standard project implementation methodology. Completing testing of any deliverables or supporting activities … including performance management of individuals and managing against team KPIs and objectives (i.e. engagement, chargeability, recruitment, lead times etc). Proactively and reactively resourcing delivery against the required customer demand, including looking ahead at demand to build and scale the team to meeting revenue, chargeability and lead time targets. more »

team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their Merseyside … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »

Vacancy: Operational IT Service Manager Location: Chilton Job Family: Service Management and ITIL As the Operational IT Service Manager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented within agreed KPIs … and Service Levels. The OSM has responsibility for the day-to-day management and service delivered by the Support Services team at assigned locations. Your responsibilities: Deliver services within the JM IT Service Management Framework, ensuring adherence to established processes and procedures to maintain efficient and effective … IT service delivery. Build and maintain strong working relationships with business stakeholders, acting as a vital liaison between the business and IT Operations to ensure alignment of IT services with business needs and objectives. Take responsibility for the overall IT service delivery within managed locations, consistently meeting more »

OAS) and Oracle WebLogic Server. Key Responsibilities: Implement, maintain and support server and storage infrastructure, operating systems, databases and applications software and web-based service delivery. Installation, configuration and upgrades to server and database systems and applications software as required, including server virtualisation. Monitoring and management of systems performance … agreed standards, services, access arrangements and security measures. Testing and implementation of new technologies and services in accordance with agreed strategic development priorities and service requirements. Planning and testing of systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams and action scripts. Effective liaison with more »

IT Service Desk Manager - Newcastle IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have been a senior IT service desk analyst, looking to … IT assets, and IT workflows and experience working in an IT technical environment Experience as an IT Helpdesk Team Leader or Manager/IT Service Desk Team Leader or Manager/Senior Service Desk Analyst Experience in managing IT assets and developing IT workflows, automation and processes This … will manage the IT Helpdesk team, developing and assisting members of the IT team Involved in the change management process and develop + deliver Service Level Agreements (SLAs) Have a huge impact on the overall IT strategy at a senior level including the development of increased technical standards and more »

targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall service delivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »

Manager You Will Have: * Technical background in Data Centre management * Flexibility to travel between sites * Mechanical or Electrical qualifications * Great technical knowledge coupled with service delivery skills * Be willing to travel between sites in and outside of Manchester when required *NOTE - Do not need to be based in … Manchester to apply! If you have any questions on the role please call Dea on 07458163032 . Keywords: Technical Contracts Manager, Data Centre, Service delivery manager, data centre contract manager, Hard technical facilities, contract manager, senior contracts manager, senior data centre contract manager, lead contract engineer, interior contracts … manager, head of data centre contracts, commercial manager, service delivery engineer, senior data centre manager, Key accounts service delivery, data centre engineering operations, chief engineer, data centre engineering manager, engineering supervisor, critical engineering leader, electrical engineer, mechanical engineer, Manchester, Greater Manchester, Castlefield, London, Kent, Crawley, Birmingham more »

to peoples lives, we have a fantastic range of benefits: Flexible hours & a competitive salary 33 days of annual leave increasing with length of service (inc bank holidays) Preferential dental/health contributory rates Comprehensive induction/training & development opportunities Reward Opportunities including Refer a Friend Empathy/wellbeing … Pay - access to your pay before payday Workplace pension through NEST or option to join SHPS Pension membership including life assurance About you: Previous service manager, registered manager or deputy manager level experience. Previous experience of developing excellent relationships with local authorities and maintaining high standards of compliance with … be responsible for leading a portfolio of services for customers. Ensure consistency and safety are assured, whilst promoting high quality, person centred, standards of service to our customers which are also in line with our regulatory bodies. Provide strong and effective commercial and financial leadership and insight, ensuring budgets more »

interpersonal skills Knowledge of student needs and learning styles Good understanding of educational resources and technologies Proactive and innovative approach to supporting in enhancing service delivery Continuous learning and professional development mindset Flexibility and adaptability to meet evolving student needs Commitment to creating inclusive and accessible learning environments … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run … Administrator, Senior Administrative Assistant, Senior Business Support Administrator, Senior Business Administrator, Education Supervisor, Education Administrator, Learning Support Administrator, Exam Assessment, Exam Assessment Administrator, Customer Service Administrator may also be considered for this role. more »