between customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire ServiceDelivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The successful … commercial acumen and effective negotiation skills Strong leadership skills with the ability to drive performance within their team. An effective communicator with exceptional customer service and influencing skills. Proven analytical skills and proficient in completing supplier agreements. Knowledge of the hire/construction industry would be a distinct advantage. more »
Northampton, Hardingstone, Northamptonshire, United Kingdom
VIQU Limited
their client base, managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment, and preferably experience working in an MSP. Responsibilities of the Technical Account Manager: - Oversee and regulate the collective inbox … management or relevant stakeholders as needed. - Maintain meticulous records of client engagements and resolutions to ensure transparency and answerability. - Collaborate with the Head of ServiceDelivery to devise and implement superior standards for client support and service delivery. - Proactively spot avenues for process enhancement and augmenting the … client journey. - Engage in training and development activities to improve proficiency in servicedelivery and client relations. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (url removed). If you refer someone ideal for more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Henderson Scott
market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client ServiceDelivery and Controls Deliver high-quality client service. Adhere to Client ServiceDelivery agreements and standard operating models. Build strong relationships … profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Henderson Scott
market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client ServiceDelivery and Controls Deliver high-quality client service. Adhere to Client ServiceDelivery agreements and standard operating models. Build strong relationships … profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration more »
opportunity in our Workforce Systems Team for a full-time, permanent Workforce Information Analyst. Working closely with the wider team you will support the delivery of the HR/OD Strategy, possess an understanding and awareness of national NHS reporting requirements, data standards, and definitions, information data flows, and … you will be responsible for the data quality held in the Trust's HR systems, and be responsible for ensuring the day to day delivery of all statutory and ad-hoc reporting. You will have previous experience of working flexibly, under pressure and to conflicting deadlines, and be adaptable … produce workforce intelligence derived from a range of locally held systems, and deliver succinct reporting that supports stakeholder requirements that may be used for servicedelivery, service improvement, business planning and commissioning. You will possess good technical, analytical, communication and organisational skills with a flair for improvement. more »
Grimsby, South Humberside, North East, United Kingdom
Lincolnshire Housing Partnership
Are you passionate about IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital Support Analyst to join our existing team in our Grimsby office . As Digital Support Analyst you will be providing 1st … systems within the organisation in a customer effective manner. To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. What is Lincolnshire Housing partnership like to work for? Were a local housing … holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, lets be there for each other! Career Development more »
a crucial role in ensuring the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients. It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important … process and day-to-day support Taking leadership in ensuring project timelines and updates are accurate Building skills to foster good client relationships. 2) ServiceDelivery Analyst: Focus on mastering onboarding clients and client support Develop expertise in the onboarding process and day-to-day use and support … of the systems 3) Lead ServiceDelivery Analyst: Provide mentorship and support to peers. Assist in training new team members. Serve as an immediate escalation point for complex issues before involving Senior Analysts. 4) Senior Analyst: Take a leadership role in managing a team of analysts across different more »
in the continued commitment to further support the wider community here in the city of Bristol. Your new role Your new role of Facilities ServiceDelivery Manager will see you reporting to the Facilities Estate Manager. While the ... APCT1_UKTJ more »
organisation and management of the instrumentation and ensure that it delivers internationally competitive nano and micro fabrication resource. To provide information and advice on servicedelivery and experimental design to all current and prospective users of the facility. Co-ordinating and managing the daily activity of the instruments … charging and to monitor utilisation and performance. Maintaining data to demonstrate the future pipeline of work including both existing and pending projects. Develop a service level agreement that will meet the user group expectations through establishing key performance indicators which will measure staff performance. Develop and maintain effective user … relations both internal and external customers, acting as the key user or customer contact in meeting their servicedelivery requirements andtechnology expectations. Provide advice and information for current and prospective users on the use of the technology and experimental design. Conduct and oversee specified research work with the more »
Job summary Previous candidates need not to apply IM&T service Desk Agent The post holder will be a member of a team providing a customer sensitive and responsive support, fault resolution and advice service, which ensures the maximum availability, performance and utilisation of information systems by the … also participate in an on-call rota with other members of the team Main duties of the job To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and email. Offering advice to end users … equivalent relevant experience Relevant IT specialist course Desirable Obtained or working towards EDCL qualifications ITIL qualifications Experience Essential experience working in a busy ICT Service Desk environment Problem solving within a mixed computing environment Experience of working in a servicedelivery function Influencing the application of IT more »
Account Manager with an Air Conditoning biased. This role offers an exciting opportunity to manage key client accounts, oversee health and safety compliance, ensure servicedelivery excellence, and take ownership of the P&L, WIP and debt. Responsibilities: Manage a portfolio of client accounts, serving as the main … point of contact and building strong, long-term relationships. Understand client requirements and objectives, proactively identifying opportunities to add value and enhance service offerings. Oversee health and safety standards, ensuring compliance with regulations and company policies. Managing a team of air conditioning engineers throughout the central belt. Collaborate with … internal teams and external partners to coordinate servicedelivery, resolving any issues or challenges that arise. Take ownership of the profit and loss (P&L), WIP and debt for assigned accounts, managing budgets, analysing financial performance, and implementing strategies to drive profitability. Provide regular reports and updates to more »
enhance a number of key systems in both clinical and administrative areas. The PA will also champion quality and improvement programmes, confidentiality, collaborative working, servicedelivery, learning and development, promoting a positive working environment. Main duties of the job Supporting the practice manager as required with projects, systems … and advice to our patients, with the resources available to us. We have a team approach to patient care and endeavour to monitor the service provided to patients, to ensure that it meets current standards of excellence. We are dedicated to ensuring that Practice staff and Doctors are trained … enhance a number of key systems in both clinical and administrative areas. The PA will also champion quality and improvement programmes, confidentiality, collaborative working, servicedelivery, learning and development, promoting a positive working environment Person Specification Experience Essential Experience of working with the general public Experience of administrative more »
organization. This role involves administrative and operational tasks, with opportunities for involvement in improvement initiatives and projects. Key Responsibilities: Collaborate with Marketing, Talent, Client Delivery, ServiceDelivery, Finance, HR, and other teams to streamline operations. Assist in social media input, event coordination, candidate management, client communication, contract more »
organization. This role involves administrative and operational tasks, with opportunities for involvement in improvement initiatives and projects. Key Responsibilities: Collaborate with Marketing, Talent, Client Delivery, ServiceDelivery, Finance, HR, and other teams to streamline operations. Assist in social media input, event coordination, candidate management, client communication, contract more »
Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. … a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly … work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers more »
Bolton, Greater Manchester, Little Lever, United Kingdom
Jobwise Ltd
s convenience. Duties will include: · Working on projects for the installation of IT equipment at customers across the UK, dealing with the whole of servicedelivery from receiving an order to handover with on-site system sign off with the client · Acting as a single point of contact … completion to achieve a correct and completed installation · Confirming dates and details with clients for each project, ensuring the clients are updated regularly · Managing servicedelivery and Engineers' calendar/scheduling in projects, surveys, training, snagging, etc We would LOVE to hear from you if you have the more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
1st Executive Limited
support on category queries and liaising with preferred suppliers. Supplier Management: Proactively manage category suppliers, developing strong performance cultures through effective working relationships. Value Delivery: Identify opportunities to deliver value through supplier contract management, competitive tenders, and procurement savings. Data Analytics: Use data analytics to assess supplier data, improving … Project Support: Assist with change or transformation project activities as needed. Stakeholder Collaboration: Engage and collaborate with internal stakeholders to ensure alignment in category servicedelivery, share lessons learned, and generate new ideas. Governance and Assurance: Ensure adherence to and promotion of governance and assurance activities related to … between internal stakeholders and Indirect Procurement Services, you'll drive procurement efforts across all business units. Your role will involve agile collaboration, ensuring effective servicedelivery, and building strong relationships with internal teams. Travel may be necessary to support stakeholders, and you'll also contribute to broader business more »
Data Analyst – Service Desk Operations ManageEngine, SQL, Tableau, Service Desk, ServiceDelivery A large managed IT service provider is looking for are a skilled Data Analyst to join their end client, to support their Service Desk operations. The ideal candidate will analyse ticket data … response times and issue resolution. Key Skills and Experience: Proven experience as a Data Analyst or in a similar role, preferably within an IT Service Desk environment. Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau). Strong analytical skills with the ability to interpret complex data … convey findings and recommendations to stakeholders. Detail-oriented with strong organizational skills to manage and prioritize multiple tasks. Familiarity with ManageEngine or similar IT service management software is a plus. 3 months initially Circa £300 per day inside IR35 Peterborough - on site more »
is a great opportunity for a experienced MR radiographer to join our team. The MR Clinical/Team lead will support the trust wide delivery of the MR service including the CDC scanning facility. The MR Clinical/Team lead will support the delivery of the MR … service against established key performance indicators, working with multidisciplinary teams to ensure service provision meets the needs of our patients. With significant experience as a senior MR radiographer you will need to be able to provide advice and guidance to junior staff about protocols, pathways and MR safety. … You will be responsible for the day-to-day running of the MR service, providing clinical leadership and training to support the team. You should hold, or be willing to work towards a post graduate certificate in medical imaging (MR). Reporting to the Lead/Principal Radiographer/ more »
Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/ServiceDelivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to end, updating works, assisting with client queries and … involve liaising with technical managers Collate all instances of planned and reactive works that are not able to be completed and escalate to the ServiceDelivery & Mobilisation Manager Ensure data for monthly reports are issued to CM Update WIP reports weekly for WIP meeting Upkeep of shared drive more »
Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/ServiceDelivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to end, updating works, assisting with client queries and … involve liaising with technical managers Collate all instances of planned and reactive works that are not able to be completed and escalate to the ServiceDelivery & Mobilisation Manager Ensure data for monthly reports are issued to CM Update WIP reports weekly for WIP meeting Upkeep of shared drive more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Flat Fee Recruiter
new Mobile Key Technician . Responsible for key programming, cutting, and vehicle entry services, this role involves both on-the-road and head office servicedelivery and ensuring exceptional customer satisfaction. Mobile Key Technician Nottingham, NG15 0EB On-the-road plus head-office servicedelivery … Technician, Mobile Key Technician, Automotive Key Technician, Key Assist Technician, Mobile Auto Locksmith, Automotive Locksmith, Key Programming, Key Cutting, Key Programmer, Key Cutter, Field Service Engineer, Vehicle Key Technician. more »
of Job Digital Workplace Analyst/2nd Line Support Analyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio-visual/teleconferencing) including providing technical support for offices … and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents and service requests, ensuring delivery of timely and quality end … user IT services through consistent application of internal processes and clear communications. Key Accountabilities IT ServiceDelivery • Provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the UK IT department • Ensure that all calls are logged in the IT more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
DAC Beachcroft LLP
Job Introduction DACBeachcroft has an exciting opportunity for an IT Resource & Delivery Analyst to join our IT ServiceDelivery team on a full-time, permanent, hybrid basis, ideally in our Bristol office. This role would suit someone with experience in a similar role, and extensive knowledge of … data and analytics methods, with successful track record in developing and presenting management information. This role is key to the successful delivery of IT services to our firm, by ensuring that we continually have a consistent and actionable view of our people capacity related to current and upcoming demand. … teams and ensure that our colleagues don't become over utilised, that we can make informed resourcing decisions, and that we can provide sound delivery expectations to our stakeholders. Furthermore, this role will where required take a lead on coordinating the delivery of the more complex IT initiatives more »
aim to continuously improve the services we deliver and develop those who work for us. Looking to join one of the fasting growing clinical servicedelivery companies in the UK? Do you: Want to join an organisation and team that believes in putting the patient first and focuses … on improving the lives of individuals through innovation and service development? Want to join a team that focuses on staff and people development? Have access to innovative and emerging orthotic 3D print technologies? We are currently seeking an experienced Orthotist who is looking for an opportunity to be develop … Physiotherapists, NHS Doctors and other members of the interdisciplinary team as appropriate, they then provide orthotic treatment based on best practice. To advance the delivery of the Opcare orthotic service by embracing evidence-based medicine and the result of Clinical audit in line with the requirements of clinical more »