Birmingham, England, United Kingdom Hybrid / WFH Options
THOMAX
Canada, Singapore, and New Zealand. This is your opportunity to be a part of a global success story. We are actively seeking an experienced ServiceDeskAnalyst - Application Support in England who can join our global ServiceDesk team to provide top tier service to our clients. This role will be working from home and reports into the ServiceDesk Lead, and would work very closely with our customers, product development and Implementation teams across the globe. You are required to be based in Birmingham Area. Why us? As part of … team you will enjoy the following benefits: Career development and learning opportunities Company bonus/incentive Flexible working arrangements Access to wellbeing and safety support services On your first day, you should be able to: Support multiple client engagements simultaneously, Responsible for resolving all support tickets received more »
Customer Support Specialist, ServiceDeskAnalyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/ServiceDeskAnalyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support … resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »
Basingstoke, Hampshire, South East, United Kingdom
Corriculo Ltd
SupportAnalyst, ServiceDesk, 1st line, COR5802A An excellent, award winning company seeks a SupportAnalyst/ServiceDeskAnalyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and … highly-visible role, the SupportAnalyst/ServiceDeskAnalyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in … and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The SupportAnalyst/ServiceDeskAnalyst will be based full-time in the office in Basingstoke. The Company The Supportmore »
SupportAnalyst, ServiceDesk, 1st line, COR5802 An excellent, award winning company seeks a SupportAnalyst/ServiceDeskAnalyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and … highly-visible role, the SupportAnalyst/ServiceDeskAnalyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in … and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The SupportAnalyst/ServiceDeskAnalyst will be based full-time in the office in Luton. The Company The Supportmore »
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
SR2
IT SupportAnalyst Up to £35,000 On-site near Salisbury (with occasional remote working) What You'll Do: Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. … Resolve IT incidents and service requests promptly and effectively, keeping users informed every step of the way. Utilize troubleshooting and fault diagnosis skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote IT Service Management … processes, guiding colleagues on optimal interactions with the IT Service Desk. Collaborate with other IT Support Analysts and offer support and guidance within the IT department. Deliver on-site support as needed in various regions. Educate users on IT policies and procedures, ensuring compliance, especially in more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:
Salary Guide
Service Desk Support Analyst the UK excluding London