5 of 5 Permanent Service Desk Technician Jobs in the UK excluding London

1st Line Service Desk Technician Network, IP, DNS, DHCP, NAT, VPN, VOIP, Router, Modem, Security, CompTIA. My client is a fast growing Internet/IT services provider that have an immediate requirement for a 1st Line Service Desk Technician. As 1st Line Service Desk Technician you'll be of a technical predisposition … problems, and ensure a high level of client service. This role is critical in maintaining client satisfaction and ensuring smooth operations for our product and services. The 1st Line Service Desk Technician will have basic understanding of networking concepts (e.g., IP addressing, DNS, DHCP, NAT, VPN), Knowledge of Service Desk tools, such as monitoring platforms … a benefit. The role will involve working across various shift patterns covering 7 days per week so flexibility is essential. The role will offer some home working. 1st Line Service Desk Technician Network, IP, DNS, DHCP, NAT, VPN, VOIP, Router, Modem, Security, CompTIA.Network, IP, DNS, DHCP, NAT, VPN, VOIP, Router, Modem, Security, CompTIA. Network, IP, DNS, DHCP More ❯

The role of Service Desk Technician L3 is 5 days a week on site and involves providing advanced technical support and ensuring efficient resolution of IT issues within the technology department. This position requires a strong understanding of IT systems and the ability to provide solutions effectively in a public sector environment. Client Details This organisation operates … within the public sector and is committed to delivering exceptional service through its technology department. Based in Quedgeley, it is a mid-large sized entity focused on maintaining reliable IT systems to support its operations. Description Provide advanced technical support for IT systems and applications, ensuring timely resolutions. Monitor and manage service desk tickets, escalating when necessary. … needs and projects. Maintain and update IT documentation, ensuring accuracy and accessibility. Assist with the deployment and configuration of hardware and software. Support the team in delivering excellent customer service to end-users. Ensure compliance with IT policies and procedures within the public sector framework. Profile A successful Service Desk Technician L3 should have: Proven expertise More ❯

IT Service Desk Technician Gloucester (on site) Salary: £32 - 34K + a range of UK Employee Benefits including excellent Pensions scheme Key skills: Active Directory, Exchange, Windows 10/11, Intune, MS Office 2016 and 365, Outlook, SharePoint, ITIL Our client is a high-profile organisation with a successful Service Desk team delivering first class … frontline support service to their Users. This is a hands-on role providing first and second-line technical support to users across a wide range of systems and services. You'll be responsible for resolving incidents and service requests, supporting hardware and software issues, and ensuring a high standard of customer service, within SLA's. Key Responsibilities … Provide front-line IT support to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool More ❯

ICT Team, no matter what the issue their determination is to fix the problem and continuously improve the service. Due to internal promotion, were looking for a Senior ICT Service Desk Technician to support our team. Were a progressive company, theres never a dull moment so youll be putting the skills gained in your career so far More ❯

Futures Recruitment is partnering with a fast-growing client on the outskirts of Hull to recruit an experienced Service Desk Engineer. This role is perfect for someone with proven 1st and 2nd line IT support experience who enjoys solving problems, improving systems, and working closely with people across a business. You’ll be the go-to person for More ❯