51 to 75 of 195 Permanent Service Management Jobs in the UK excluding London

7JR Salary : Competitive based on experience Contract : Permanent, Full Time Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Profit Related Pay, Employee Assistance Programme, incentive scheme. You've probably not heard of ABC Mobility Group, but we are the holding … developing themselves alongside the business and IT objectives set by senior management. The role To support the IT team in providing a comprehensive IT service for The ABC Mobility Group to enable it to meet its company objectives and business targets. As IT Support Technician, you'll be responsible … time within work hours to develop their IT skills to upskill themselves alongside the growing use of technology in the organisation. Job Duties Jira Service Management - Investigating/Diagnosing/Resolving new & existing requests raised, Logging and management of problems/incidents and upkeep and creation of more »

are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. As an ICT Senior Service Delivery Analyst, you will play a crucial role in ensuring the smooth functioning of our ICT infrastructure and providing technical assistance to our staff. … growth and technological change, there has never been a better time to join! The Role: We are seeking an experienced IT Procurement/Contracts Management professional to join our busy ICT Department at South Wales Police. The successful candidate will report to the Businesses Services Manager and is responsible … for areas of Business Management including procurement, contract management, and supplier relations. The role's purpose is to ensure the delivery of IT Commercial Services to support business and project delivery, internal customers, external agencies/partners, and suppliers, to pursue efficient and effective solutions in line with more »

The Role The key areas that the role will be responsible for delivering and owning are below: Data Manipulation Forecast Validation Analysis Forecasting Process Service Level Accuracy Management The role will also have exposure to additional activities which are important to the running of the team. Self Service … and external key stakeholders to be informed with accurate. Will be part of a team supporting the delivery of new services into a live Service Operational function - testing process, design, service, and system changes against expected functionality. Will champion operational and customer requirements creating an environment of challenge … support, knowledge transfer and continuous improvement. Will build strong and productive working relations across the company with but not limited to Service Transition, Service Operations, Technical Operations and Service Management to ensure process alignment is in place. Will work closely with the Hypercare Team, Service more »

being part of that growth. IT Support Technician Salary and Benefits £25,000 37.5 hours per week, Monday - Friday 23 days holiday, increasing with service, plus statutory, Life Assurance, Profit related pay Commutable From: Derby, Nottingham, Leicester, Chesterfield, Sheffield IT Support Technician Role Function The IT Support Technician will … support the IT team in providing a comprehensive IT service for the company to enable it to meet its company objectives and business targets. As IT Support Technician, youll be responsible for supporting and maintaining the company's IT network, servers, client devices and security systems, including investigating, diagnosing … usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. Candidate Requirements Jira Service management or any other ITSM solution. Windows Operating Systems including 7/10/11 Microsoft Office Suite. Windows Server 2016/ more »

client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating … our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service … the organisation. Moreover, your hands-on technical expertise will be invaluable for managing a range of platforms and tools, from Microsoft suites to asset management and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous improvement mindset. Reporting to the Group IT more »

BI & AI) role is integral to the Trust's mission of delivering high-quality healthcare services. By leveraging data and AI, you will drive service improvements, enhance operational efficiencies, and support strategic decision-making. This is an exciting opportunity for a visionary leader with a passion for data-driven … Deputise for the Deputy CDIO as and when required and take the lead on selected strategic initiatives within the scope of Deputy CDIO responsibilities. Service Delivery Partner with senior leads within the organisation in the development of strategy and accompanying performance culture through the provision of a robust business … constant monitoring and review of processes under the post holders control to assess function effectiveness. Promote an environment of excellence for data quality and service delivery within the Trust, as the Trusts data quality lead. Support the Deputy CDIO in ensuring a prompt and accurate response to requests for more »

Technical Service Architect | Up to £70k (DOE) + Bonus | Staffordshire | MSP | ITIL| SC Clearance (Only SC Eligibility is Essential) Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to be gain SC and … market. They are always on top of the latest changes and developments within the tech industry, enabling them to offer the highest standard of service and security. Despite their successes to date, they have plenty of ambitious goals to achieve in the coming years, with the team expected to … least 90% hands off and has a strong client facing element to it. You'll need to have previous experience in some form of Service Management/Delivery role, ideally but not essentially from a Managed Service Provider background. You'll need to have a strong understanding more »

loyal customer-base of nearly 2m members.A well-supported and ever-improving technology base is therefore critical to our continued success. Working within IT Service this role provides the required level of Technical, Business and Process knowledge to undertake and effect important tasks in their domain of expertise. Tasks … to peers, junior team members, colleagues and various key stakeholders within CBS and external parties. A 24x7 onsite presence that will be responsible for service monitoring; service assurance; event management and basic user support outside of core hours. To maintain the smooth operation of batch processing on … the Societys core applications and monitoring the performance of core computer systems according to business service levels. Our benefits include: 28 days holiday a yearplus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with matched contributions Life assurance (6 times annual salary more »

Change Administrator £28,500 + Benefits below Pension contribution. 24 days holiday increasing with service + Bank Holidays. Discretionary bonus scheme and regular contribution awards. Social gatherings for those that want to enjoy a more social element. Perkbox incentives. Cycle to work Scheme. Charitable Giving. Flexibility with regard to … work for a UK market leader in secure managed services. A Change Administrator is required to fill a key role in an existing Change Management Team, to oversee the progress of Change Requests for multiple customers and to assist the Change Manager and Change Coordinator in maintaining and improving … the Change Management function overall. What you'll be doing: A typical breakdown of your role would be: Gain in-depth knowledge of the Change and processes for each Contract. Day-to-day ticket management - Ensure tickets are kept up to date and customers are communicated with efficiently. more »

for scoping, installing, configuring, supporting, and optimizing our databases (predominantly Microsoft SQL) of Local and National policing services within Wales and the UK police service and delivering applications to various clients. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring … reports to the Database Team Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. Benefits Include: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment Flexible more »

join a successful team and innovative team based in Shrivenham, theChange Administrator will be required to fill a key role in a busy Change Management function. TheChange Administrator will oversee the progress of numerous Change Requests for multiple customers and assist the Change Manager and Coordinator in maintaining and … improving the Change Management function as a whole. Experience in using a Service Management Toolset e.g. Remedy, Cherwell etc. Basic understanding of ITIL best practices and ISO9001, ISO20000 & ISO27001 Previously worked within a service management function dealing with multiple customer needs simultaneously Excellent communication skills more »

EMBL-EBI is embarking on a transformative mission to enhance its IT services through the implementation of the IT Service Management (ITSM) framework using the ServiceNow platform. We are currently seeking an enthusiastic and motivated individual to join our implementation team, actively participating in the green-field deployment … platform. This initiative involves the utilisation of ITIL best practices, aiming to optimise IT services through automation, standardisation, and the introduction of transparency in service quality. As a ServiceNow developer at EMBL-EBI, you will play a crucial role in the development, design, and support of technical solutions on … tools, and technology. Assist in the design, configuration, customisation, development, and testing of ServiceNow applications, specifically focused on ITSM, integrations, Employee Center, workspaces. Build Service Catalog items as per stakeholder requirements. Build logic using Workflows and Flow designers. You have Overarching understanding of ServiceNow Enterprise product suite, with in more »

Job summary The IT Service Centre provides single point of contact and liaison for all internal and external IM&T Incidents, Requests and enquiries. As a member of the IT Triage team reporting to the IT Service Desk Manager, the post holder will provide a responsive, customer focussed … service, providing extensive 2nd Level IT Support to trust users and stakeholders as directed. Much of the work required of this position requires triaging incidents, owning escalations and managing incoming problems from an early stage through to completion. The post holder will provide 2nd line support to all users … of NCRS systems and all other nominated core patient or other non-clinical applications. Main duties of the job * Day to day management and monitoring of ITBM support queue within agreed Service Level Agreements, including Service Centre Self-Serve Portal logged incidents and requests, updating and/ more »

problems in defence and security organisations. TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home. Details: Salary £40,000 to £55,000 DOE … 17+) Build and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1stand 2ndline IT support (inc. use and administration of Jira Service Management) Administer MDM and EDR tools and agents (e.g., Intune, Jumpcloud, Qualys VMDR and Microsoft Defender) Administer Microsoft365 Administer SaaS corporate tools (e.g. … Afi, Xoralia, 1Password Business and Exclaimer) Maintain IT asset register (in Jira Service Management) Administer Atlassian tools (e.g., Confluence, Jira Software, BitBucket and Access) Maintain VPNs (IPSec and OpenVPN) Administer Cloud subscriptions (AWS Organisations, Accounts and limited IaaS, and Azure Tenants, Subscriptions, Entra ID and limited IaaS) Maintain more »

problems in defence and security organisations. TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home. Details: Salary £40,000 to £55,000 DOE … and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1st and 2nd line IT support (inc. use and administration of Jira Service Management) Administer MDM and EDR tools and agents (e.g., Intune, Jumpcloud, Qualys VMDR and Microsoft Defender) Administer Microsoft365 Administer SaaS corporate tools (e.g. … Afi, Xoralia, 1Password Business and Exclaimer) Maintain IT asset register (in Jira Service Management) Administer Atlassian tools (e.g., Confluence, Jira Software, BitBucket and Access) Maintain VPNs (IPSec and OpenVPN) Administer Cloud subscriptions (AWS Organisations, Accounts and limited IaaS, and Azure Tenants, Subscriptions, Entra ID and limited IaaS) Maintain more »

Vacancy: Operational IT Service Manager Location: Chilton Job Family: Service Management and ITIL As the Operational IT Service Manager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented within agreed KPIs … and Service Levels. The OSM has responsibility for the day-to-day management and service delivere... more »

problems in defence and security organisations. TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. The business is headquartered in Cheltenham with teams working both on-site with clients and remotely from home. What’s on … and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1st and 2nd line IT support (inc. use and administration of Jira Service Management) Administer Microsoft365 Administer SaaS corporate tools (e.g., Afi, Xoralia, 1Password Business and Exclaimer) Maintain IT asset register (in Jira Service Management more »

for a European-headquartered mid-sized services vendor with strong propositions in the Telecommunications space. The client is working with many OEM and Telco Service Provider customers and they are looking for a Sales Director to hunt for new business in the UK and grow some of their existing … is selling transformation services that include the development of solutions for: Delivering Dynamic Network Analytics (NWDAF) Automating Security Apps on Open RAN rApp Lifecycle Management Virtualised Network Function Onboarding and Validation Fully Automated Network-as-a-Service Service Management Orchestration Backup and Restore Large-Scale Migration … CNFs We are looking for someone with experience selling ideally OSS or Network software and services who are excellent relationship builders within the Telecommunication Service Provider space. Please ignore the salary levels mentioned on the job board, the package is flexible depending on the background of the candidates #J more »

is a key role in the business, very much 'hands on' with responsibilityfortheidentification,implementation,managementandongoingdevelopmentof relevantbusiness processes and procedures in respect to design, deployment, service delivery, information and data governance, business continuity and health & safety matters. Central to the role is responsibility for obtaining and maintaining formal accreditation to … international standards for quality management, data and information security, environmental management and service management, maintaining approved N3 Supplier status, ensuring compliance to other required industry standards, and the development, education, promotionandadherencetogoodbusinesspractice. The role will lead on all aspects of the continuous improvement cycle drawing on colleagues … business. Therolewillreportdirectlytoamemberoftheboard,ensuringtheboardremainsinformedand up to date on the compliance status within the Company. It will work alongside and have the support of the senior management team to design and implement required processes and procedures into different areas of the business. The role will involve some out of hours working more »

projects as required, such as a current laptop build and deployment project Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool. Respond to service requests … including resetting passwords, unlocking user accounts, managing access permissions from the O365 admin portal and installing software Maintain Active Directory including management of end-user accounts Perform basic security administration tasks Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly Skills required: Previous experience working … IP) will be highly beneficial. Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured Possess excellent communication skills with the ability to explain technical concepts to non more »

chance to work on innovative projects and make a significant impact in a collaborative environment. Key Responsibilities: Develop Cutting-Edge Systems: Create and enhance service management administration and planner systems using Node.js, Angular, and React. Technical Design: Produce detailed technical designs that meet business requirements and adhere to … tools. API Design: Solid understanding of API design using SOAP and REST. Source Control: Proficiency with source control systems, especially GIT. Desirable Skills: Database Management: Knowledge of RDBMS, ideally Oracle and/or SQL Server. Automated Testing: Experience with automated testing tools such as Selenium or Cypress. Containerisation: Familiarity … an organisation that values innovation, quality, and teamwork. If you are ready to elevate your career, apply now and help shape the future of service management systems more »

frontline hero of IT support for our Bridgwater site, making a tangible impact on Refrescos employee satisfaction every day. Join us as an IT Service Desk Analyst at Refresco, where you'll play a pivotal role as the first point of contact for all IT-related inquiries and issues. … initiated through various channels including email, phone, and in-person interactions, your focus on exceeding expectations will be the cornerstone of our success. IT Service Desk Analyst Bridgwater Permanent Hybrid Monday Thursday 8:30 am 5 pm and Friday 8:30 am 4 pm Reward & Benefits: Annual bonus and … leave + bank holidays Purchase additional holidays Life assurance Employee referral scheme - earn a bonus for referring your friends or family GroceryAid a support service offering financial, legal, wellbeing and practical support, advice and counselling Cheers a benefits platform offering discounts, free perks, and well-being tools for all more »

General Hospital. Reporting to the Collaborative H&N Joint Directorate Manager, the Assistant Directorate Manager's key role is provide day to day operational management to the services within the directorate, providing expert leadership to ensure National waiting times standards are met, alongside line management responsibilities to the … duties of the job You will work within the senior leadership team in H&N working in close partnership with the clinical and divisional management team. You will support the H&N service and performance which includes service management, achievement of access targets and support capacity … You should be able to demonstrate a commitment to improving patient experience and have the ability to communicate ideas clearly to both professionals and service users. Please refer to the JD and PS for full details. About us Kettering General Hospital provides acute health care services to an ever more »

Job summary Working on the ICT Service Desk providing 1st line ICT support to all CWP staff via the telephone or email, logging all Incidents or Service Requests on to the call management system. The role is based in Ellesmere Port with some remote working as part … ensuring that all KPIs are achieved using agreed escalation paths for issues which need further investigation.Experience supporting Microsoft products is essential. Knowledge of Ivanti Service Manager call management system (or equivalent), use of remote management tools, Cisco Jabber and Finesse. About us CWP provides health and care … ideally A level or equivalent Graduate level, MCSE or equivalent level of knowledge Evidence of continuous personal and professional development Understanding of an ITIL service management framework and application to multiple organisations ECDL qualified Knowledge and Expertise Essential Minimum 1 years experience of first line technical support or more »

Service Manager Critical Refrigeration/Cooling Contracts Location: Southeast - Kent Company Profile: Join a leading service contractor who also manufacturer r efrigeration systems for the process, food and beverage sector, with over 100 years specializing in industrial-scale cooling, refrigeration, and chiller systems. Position Overview: We are seeking … a Service Manager to oversee a skilled team of technicians , lead growth of the service unit and ensure contract s are ran efficiently and smoothly , the branch has a long standing and stable team with a lot of growth opportunity to grow the team and resources available to … assisting in gaining more contracts. Key Responsibilities: Lead and manage a team of service technicians, ensuring timely and effective completion of service contracts. Maintain strong relationships with clients, ensuring customer satisfaction and retention. Grow the service division to achieve personal and business goals, with resources available to more »