Service Management Jobs in the UK excluding London

Service Management
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 18 May 2025, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 193 145 139
Rank change year-on-year -48 -6 +8
Permanent jobs citing Service Management 639 1,403 1,473
As % of all permanent jobs advertised in the UK excluding London 1.60% 1.96% 2.50%
As % of the Processes & Methodologies category 1.73% 2.35% 2.61%
Number of salaries quoted 333 983 959
10th Percentile £29,500 £25,000 £28,000
25th Percentile £33,703 £31,250 £32,500
Median annual salary (50th Percentile) £49,887 £45,000 £50,000
Median % change year-on-year +10.86% -10.00% +5.26%
75th Percentile £61,098 £61,250 £62,500
90th Percentile £72,500 £70,000 £75,000
UK median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% +6.28%

All Process and Methodology Skills
UK excluding London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 37,041 59,787 56,423
As % of all permanent jobs advertised in the UK excluding London 92.90% 83.60% 95.60%
Number of salaries quoted 18,101 41,279 29,105
10th Percentile £26,875 £27,250 £30,500
25th Percentile £37,500 £36,250 £40,000
Median annual salary (50th Percentile) £51,645 £50,000 £55,000
Median % change year-on-year +3.29% -9.09% +4.76%
75th Percentile £65,000 £65,000 £70,000
90th Percentile £78,750 £77,500 £82,500
UK median annual salary £57,500 £55,000 £61,000
% change year-on-year +4.55% -9.84% +1.67%

Service Management
Job Vacancy Trend in the UK excluding London

Job postings citing Service Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Management in the UK excluding London

Service Management
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Management in the UK excluding London.

Salary trend for Service Management in the UK excluding London

Service Management
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Management in the UK excluding London over the 6 months to 18 May 2025.

Salary histogram for Service Management in the UK excluding London

Service Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the UK excluding London region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +3 215 £55,000 +4.76% 212
North of England -114 131 £45,000 +0.81% 156
South West +54 117 £52,500 +11.16% 89
North West -84 102 £52,500 +16.67% 102
Midlands -81 69 £43,750 +21.53% 98
East of England +24 62 £43,000 +22.86% 62
West Midlands -57 42 £51,624 +3.25% 60
Scotland +51 29 £57,500 +6.98% 39
East Midlands -37 27 £32,250 +13.16% 34
Yorkshire -51 23 £38,500 -14.44% 43
Wales +21 9 £38,094 -31.73% 15
Northern Ireland +33 7 £52,500 +75.00% 9
North East -12 6 £39,250 -7.44% 12
Isle of Man - 2 £38,750 -
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (11.74%) Oracle Application Server
2 54 (8.45%) SharePoint
3 22 (3.44%) IIS
4 13 (2.03%) Microsoft Exchange
5 7 (1.10%) Confluence
6 6 (0.94%) Apache
7 5 (0.78%) nginx
8 1 (0.16%) CICS
8 1 (0.16%) OpenStack
Applications
1 47 (7.36%) Microsoft Office
2 9 (1.41%) Microsoft Excel
3 8 (1.25%) MS Visio
4 7 (1.10%) Microsoft PowerPoint
5 3 (0.47%) Microsoft Project
6 1 (0.16%) Weka
Business Applications
1 16 (2.50%) OpenText VIM for SAP
1 16 (2.50%) SAP FI
2 4 (0.63%) Dynamics CRM
2 4 (0.63%) PeopleSoft Financials
2 4 (0.63%) Remedy ITSM
3 2 (0.31%) Dynamics AX
3 2 (0.31%) Infor M3
4 1 (0.16%) Dynamics NAV
4 1 (0.16%) iTrent
4 1 (0.16%) Oracle ERP
Cloud Services
1 138 (21.60%) Azure
2 111 (17.37%) Microsoft 365
3 73 (11.42%) AWS
4 57 (8.92%) Power Platform
5 56 (8.76%) SaaS
6 45 (7.04%) Power Automate
7 33 (5.16%) Entra ID
8 30 (4.69%) IaaS
9 29 (4.54%) PowerApps
10 27 (4.23%) PaaS
11 19 (2.97%) Azure ExpressRoute
12 16 (2.50%) Azure DevOps
12 16 (2.50%) Azure Monitor
12 16 (2.50%) Azure Service Bus
13 14 (2.19%) Azure AI
13 14 (2.19%) Azure Key Vault
14 8 (1.25%) Amazon CloudWatch
15 7 (1.10%) Dynamics 365
15 7 (1.10%) Nutanix
16 6 (0.94%) Azure Sentinel
Communications & Networking
1 42 (6.57%) DNS
2 39 (6.10%) Firewall
3 36 (5.63%) WAN
4 28 (4.38%) VPN
5 24 (3.76%) SD-WAN
6 16 (2.50%) Remote Desktop
7 15 (2.35%) TCP/IP
8 14 (2.19%) LAN
9 13 (2.03%) VLAN
10 10 (1.56%) Wi-Fi
11 9 (1.41%) Wireless
12 7 (1.10%) DHCP
13 5 (0.78%) VoIP
14 4 (0.63%) Cisco IOS
14 4 (0.63%) HTTP
14 4 (0.63%) Network Security
14 4 (0.63%) SSH
15 3 (0.47%) MPLS
15 3 (0.47%) SAN
15 3 (0.47%) Unified Communications
Database & Business Intelligence
1 83 (12.99%) Data Warehouse
2 75 (11.74%) Enterprise Data Warehouse
2 75 (11.74%) Oracle Reports
3 50 (7.82%) Power BI
4 41 (6.42%) Data Lake
5 30 (4.69%) SQL Server
6 27 (4.23%) Big Data
7 26 (4.07%) Tableau
8 14 (2.19%) MySQL
9 7 (1.10%) Relational Database
10 5 (0.78%) Amazon RDS
10 5 (0.78%) Azure SQL Database
10 5 (0.78%) MariaDB
11 3 (0.47%) BusinessObjects
11 3 (0.47%) GIS
11 3 (0.47%) SQL Server Integration Services
12 2 (0.31%) Oracle Database
13 1 (0.16%) Data Mining
13 1 (0.16%) SQL Server Analysis Services
Development Applications
1 58 (9.08%) JIRA
2 21 (3.29%) Git
General
1 341 (53.36%) Social Skills
2 177 (27.70%) Finance
3 144 (22.54%) Analytical Skills
4 84 (13.15%) Law
5 81 (12.68%) Organisational Skills
6 77 (12.05%) Military
7 55 (8.61%) Manufacturing
8 35 (5.48%) Retail
9 20 (3.13%) Marketing
10 18 (2.82%) Public Sector
11 17 (2.66%) Inclusion and Diversity
12 15 (2.35%) Banking
12 15 (2.35%) Legal
13 14 (2.19%) Local Government
14 8 (1.25%) Welsh Language
15 7 (1.10%) Private Banking
16 6 (0.94%) Automotive
16 6 (0.94%) Back Office
17 4 (0.63%) Police
17 4 (0.63%) Telecoms
Job Titles
1 102 (15.96%) Analyst
2 87 (13.62%) Lead
3 51 (7.98%) Service Analyst
3 51 (7.98%) Service Manager
4 46 (7.20%) IT Manager
5 45 (7.04%) Technical Manager
6 32 (5.01%) Senior
7 28 (4.38%) IT Analyst
8 27 (4.23%) Support Analyst
9 25 (3.91%) Database Engineer
10 24 (3.76%) Administrator
11 22 (3.44%) IT Support
11 22 (3.44%) Service Desk Analyst
12 21 (3.29%) Financial Analyst
12 21 (3.29%) IT Services Manager
13 20 (3.13%) Architect
14 19 (2.97%) Senior Analyst
14 19 (2.97%) Service Desk Manager
15 17 (2.66%) Applications Support
15 17 (2.66%) Product Manager
Libraries, Frameworks & Software Standards
1 20 (3.13%) .NET
2 7 (1.10%) SOAP
2 7 (1.10%) Web Services
3 6 (0.94%) React
3 6 (0.94%) REST
3 6 (0.94%) XML
4 5 (0.78%) JSON
4 5 (0.78%) LDAP
5 4 (0.63%) AngularJS
5 4 (0.63%) Node.js
6 3 (0.47%) ARM Templates
6 3 (0.47%) CSS
6 3 (0.47%) HTML
6 3 (0.47%) RESTful
7 2 (0.31%) EDI
7 2 (0.31%) Elastic Stack
7 2 (0.31%) Leaflet
8 1 (0.16%) ADO
8 1 (0.16%) Ajax
8 1 (0.16%) SailPoint
Miscellaneous
1 45 (7.04%) Management Information System
2 37 (5.79%) Product Ownership
3 24 (3.76%) Data Centre
4 21 (3.29%) CMDB
5 20 (3.13%) Client/Server
6 18 (2.82%) Self-Motivation
7 17 (2.66%) FMCG
7 17 (2.66%) PMI
8 15 (2.35%) Private Cloud
9 14 (2.19%) NHS
10 13 (2.03%) IoT
11 12 (1.88%) Onboarding
12 10 (1.56%) Driving Licence
13 9 (1.41%) Data Structures
14 6 (0.94%) Enterprise Software
15 4 (0.63%) Blackberry
15 4 (0.63%) Data Protection Act
15 4 (0.63%) Mainframe
15 4 (0.63%) Mobile App
15 4 (0.63%) Video Conferencing
Operating Systems
1 109 (17.06%) Windows
2 34 (5.32%) Windows Server
3 24 (3.76%) Linux
4 23 (3.60%) Windows 10
5 9 (1.41%) Apple iOS
6 8 (1.25%) Android
6 8 (1.25%) Windows Server 2019
7 7 (1.10%) Windows Server 2012
8 5 (0.78%) Windows Server 2016
9 4 (0.63%) Unix
9 4 (0.63%) VMS
10 3 (0.47%) Mac OS
10 3 (0.47%) Mac OS X
10 3 (0.47%) Red Hat Enterprise Linux
11 1 (0.16%) AIX
11 1 (0.16%) Solaris
11 1 (0.16%) Windows 7
11 1 (0.16%) Windows 8
Processes & Methodologies
1 370 (57.90%) ITIL
2 262 (41.00%) ITSM
3 198 (30.99%) Problem-Solving
4 183 (28.64%) Agile
5 151 (23.63%) Continuous Improvement
6 150 (23.47%) Service Delivery
7 144 (22.54%) DevOps
8 134 (20.97%) Analytics
9 127 (19.87%) Customer Service
10 119 (18.62%) Data Integration
11 118 (18.47%) Data Management
12 114 (17.84%) Customer Experience
13 109 (17.06%) Project Management
14 97 (15.18%) Coaching
15 86 (13.46%) Business Analysis
15 86 (13.46%) Stakeholder Management
16 80 (12.52%) Data Modelling
17 77 (12.05%) Process Improvement
18 71 (11.11%) Mentoring
19 62 (9.70%) Change Management
Programming Languages
1 44 (6.89%) PowerShell
1 44 (6.89%) SQL
2 23 (3.60%) Python
3 16 (2.50%) JavaScript
4 14 (2.19%) Bicep
5 8 (1.25%) C#
6 3 (0.47%) Bash
6 3 (0.47%) RPG
6 3 (0.47%) TypeScript
7 2 (0.31%) Perl
7 2 (0.31%) R
Qualifications
1 105 (16.43%) DBS Check
2 97 (15.18%) Degree
3 52 (8.14%) Microsoft Certification
4 43 (6.73%) NVQ Level 3
4 43 (6.73%) NVQ Level 4
5 39 (6.10%) Azure Certification
5 39 (6.10%) ITIL Certification
6 37 (5.79%) Security Cleared
7 20 (3.13%) PMI Certification
7 20 (3.13%) SC Cleared
8 19 (2.97%) DV Cleared
9 17 (2.66%) A+ Certification
10 11 (1.72%) ITIL Foundation Certificate
10 11 (1.72%) Network+ Certification
11 10 (1.56%) CISSP
11 10 (1.56%) Computer Science Degree
12 9 (1.41%) CISM
12 9 (1.41%) MCITP
12 9 (1.41%) MCSE
13 8 (1.25%) MCSA
Quality Assurance & Compliance
1 61 (9.55%) SLA
2 28 (4.38%) Data Quality
3 19 (2.97%) QA
4 13 (2.03%) GDPR
5 12 (1.88%) ISO/IEC 27001
6 7 (1.10%) COBIT
7 6 (0.94%) ISO/IEC 20000
7 6 (0.94%) NIST
7 6 (0.94%) PCI DSS
8 4 (0.63%) Accessibility
8 4 (0.63%) Government Security Classifications
8 4 (0.63%) ITGC
8 4 (0.63%) Sarbanes-Oxley
9 3 (0.47%) Cyber Essentials
10 2 (0.31%) NCSC
11 1 (0.16%) COSHH
11 1 (0.16%) GRC
11 1 (0.16%) ISO/IEC 19770
11 1 (0.16%) PMO
System Software
1 68 (10.64%) Active Directory
2 24 (3.76%) VMware Infrastructure
3 22 (3.44%) Virtual Machines
4 18 (2.82%) Virtual Desktop
5 8 (1.25%) VMware ESXi
6 5 (0.78%) Hyper-V
7 4 (0.63%) VMware NSX
7 4 (0.63%) vSphere
8 2 (0.31%) pfSense
9 1 (0.16%) BitLocker
9 1 (0.16%) Firmware
9 1 (0.16%) NFS
9 1 (0.16%) vCloud
Systems Management
1 19 (2.97%) Single Sign-On
2 17 (2.66%) Microsoft Intune
3 9 (1.41%) Ansible
4 8 (1.25%) Terraform
5 6 (0.94%) vCenter Server
6 5 (0.78%) Progress Chef
6 5 (0.78%) Puppet
6 5 (0.78%) SCCM
6 5 (0.78%) ZABBIX
7 3 (0.47%) Avamar
7 3 (0.47%) NetBackup
7 3 (0.47%) Opsgenie
7 3 (0.47%) SCOM
7 3 (0.47%) VxRail
8 2 (0.31%) Autotask
8 2 (0.31%) cPanel
8 2 (0.31%) Kubernetes
8 2 (0.31%) Prometheus
8 2 (0.31%) SmoothWall
9 1 (0.16%) vRealize
Vendors
1 220 (34.43%) Microsoft
2 107 (16.74%) ServiceNow
3 106 (16.59%) Oracle
4 30 (4.69%) VMware
5 29 (4.54%) Cisco
6 18 (2.82%) SAP
7 15 (2.35%) Meraki
8 14 (2.19%) Databricks
9 10 (1.56%) Apple
9 10 (1.56%) Citrix
9 10 (1.56%) SolarWinds
10 9 (1.41%) Workday
10 9 (1.41%) Zscaler
11 8 (1.25%) Intapp
12 7 (1.10%) Avaloq
13 6 (0.94%) Avaya
13 6 (0.94%) IFS
14 5 (0.78%) EMC
14 5 (0.78%) Google
14 5 (0.78%) Okta