101 to 125 of 177 Permanent Technical Support Jobs in the UK excluding London

will include work at the companies site, some UK and some overseas travel to visit customers - please ask for further information. The role includes technical challenges and customer interaction, working as part of a customer facingengineering team. Full product training is available. THE ROLE: The successful candidate will provide … technical support to customers fromthe office/workshop base as well as factory acceptance testing, installation, commissioning, diagnostic and service work. This will include: - Customer technical support by phone,email and video. - Off site and on site faultfinding/diagnosis,problem solving and service work. - Preparation … installation,commissioning and on-going support of equipment and bespoke turn-key projects. - Providing responsiveadvice and trainingto customers on equipment operation and maintenance (after product training). CANDIDATE: To apply you will need: - A good electro-mechanical electrical background with hands-on experience of industrial electrical systems and able more »

Technical Support Consultant – BI/Reporting/ERP BI Tools – Reporting/Relational Databases - Data Warehousing Have you ever wanted to work for a top organisation providing business intelligence solutions for industries such as Aerospace & defence, financial, pharmaceutical, Healthcare and government bodies around the world? The company based … after a training and bedding in period. ***They will also consider fully remote for Cyberquery or Cyberscreen experience*** The successful candidate will be: - Providing support to customers and assisting with software installations and configurations across various platforms. - Managing the full life cycle of business intelligence and reporting projects for … this sounds like the role for you then send your CV through now for more information and a chance at interviewing for this role. Technical Support Consultant – BI/Reporting/ERP more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support … equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service more »

Sun Chemical, the world's largest printing inks and pigments producer, has a unique opportunity for a Technical Support Engineer to join their dynamic team in Midsomer Norton! Technical Support Engineer Midsomer Norton, BA3 4RT Full time, permanent Competitive salary dependent on experience Excellent benefits package more »

2nd Line Technical Support | £35,000 | Hull | On-site My client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by … such as telephone or ticketing systems. Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond … to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear more »

Technical Customer Support | Wadhurst, East Sussex | 9am – 5:30pm, Monday to Friday| £27,000 - £29,000 pa depending on experience We are a company that provides wholesale distribution of specialist lighting components and lighting solutions/designs to the sign and lighting industries. Our dedicated and compact team … team and engaging with people. The ideal candidate will be practical, willing to learn, and eager to develop new and existing skills. As a Technical Customer Support, you will be the first point of contact for technical matters and will liaise with suppliers on technical questions. more »

FRENCH SELECTION UK German speaking 3rd line Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection … more efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support and fault diagnosis, and assist with case escalations. The Role: To provide remote fault diagnosis and resolution of software and network … log cases in the database and update customers appropriately To assist with troubleshooting of escalated cases and provide resolutions, following the SLA To improve technical knowledge and keep up to date with new product launches To monitor trends in software and networking faults in order to aid early detection more »

Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their award winning software. Would you like a role with a mixture of office and site based … work? Based out of their office In Lancashire,you will provide technical support and remote/on-site training for their products and services.This includes, but not limited to resolving technical issues and providing training as needed for their pharmacy customers. Could this be your next role … joining a Chorley based teamwith modern open plan offices and the opportunity to work from home every Friday. You'llprovide remote and site based support to a UK wide client base so a driving license is essential. Day to day duties will include: Resolvingcustomer incidents and training support more »

Technical Support Engineer - Stonehouse Context Recruitment is excited to be working with a leading Telecommunications company. The company, who offers a wide range of services including Connectivity, Communications and IT services to their customers are going through a significant growth trajectory including a round of investment. Working in … a fast paced yet rewarding environment you'll be responsible for providing 2nd Line support to a variety of different customers across the UK. You'll be working alongside an experienced and technically driven team where service levels are a priority; you'll need be posses excellent relationship building … skills with the ability to resolve issues inline with SLAs. Further responsibilities: Provide 1st and 2nd Line support, resolving issues or escalating when required Provisioning of new services or managing requests for moves/adds/changes Delivering IT estate and quality audits to ensure customers are compliant Constantly more »

Role Overview: As a Commercial Administrator, you will be r esponsible for the provision of day to day support of technical contact from meter technicians (e.g. faulty/lost/damaged equipment, polling and configuration of meters, smart meter scheming issues, etc.) and for related back-office activity … e.g. remote updates to smart meters, managing task lists, etc.). Working on a variety of Administrative tasks as required to support the day to day operations and to provide excellent customer service, to both internal and external customers. Key Responsibilities: Act as a focal point for key internal …/external stakeholders, providing responses to their queries, directing/escalating these to the technical support team leader when needed. Ensure key tasks from management are completed against agreed timescales and escalate as appropriate. Assist in the integration of new processes and initiatives and deliver continual improvement. Maintain more »

Technical Customer Support Agent Competitive plus bonus Wigan, UK Permanent, Full Time The internal Job Title for this role is Customer Services Associate - 1st Line (Payroll) Are you ready to dive into the world of technical support? We're looking for enthusiastic individuals to join our … team and support customers with their queries. What will you be doing? As a Customer Service Associate, you'll be at the frontline, providing top-class support to our valued customers. Here's what your day-to-day will look like: Responding to customer queries and providing assistance more »

Siemens Energy AGT (Aeroderivative Gas Turbines) are excited to be hiring for a Regional Technical Supports Engineer to join our friendly and knowledgeable team. A Snaspshot of Your Day Working with Siemens Energy aero-derivative gas turbines (AGT) based at our facility in Warwick,as a technical support … well as supporting the development and implementation of longer term solutions alongside your engineering colleagues. How Youll Make an Impact Take ownership for the technical matters relating to the support of the customers you are assigned to, including scheduled and un-scheduled activities and issues. Investigate and resolve … technical issues in a timely yet safe manner, supporting the return to service of critical infrastructure equipment. Engage with a range of functions across the business to deliver excellent support to your customers. Identify opportunities for business development with customers, and provide technical leadership on such matters. more »

Our client are looking for a Technical Support Manager to ensure the delivery of exceptional customer service and technical assistance for their research portfolio. The ideal candidate will have experience of managing support operations, developing support strategies and collaborating with cross-functional teams to enhance more »

Technical Customer Support Agent Competitive plus bonus Wigan, UK Permanent, Full Time The internal Job Title for this role is Customer Services Associate - 1st Line (Payroll) Are you ready to dive into the world of technical support? We're looking for enthusiastic individuals to join our … team and support customers with their queries. What will you be doing? As a Customer Service Associate, you'll be at ... more »

Technical Support Specialist - Construction Equipment - Based Kent - Global Company Excellent Package 45K Basic + Progression Plan, 25 Days, 10% Pension + Much More Company Instantly recognisable in the industry my client is a global manufacturer of construction and agricultural machinery and attachments Role Based at one of their … UK branches in Kent (Maidstone) this exciting and varied role will play an integral part in the business, supporting the UK network with technical assistance, warranty aspects, dealer management, customer service, aftersales and parts aspects, general administration and more. It is envisaged that the successful applicant would progress from … ideal candidate for this position would be a seasoned plant fitter/engineer or similar, who is looking for career progression into management, products support, sales or other areas of commercial aftermarket. It is a great career opportunity! We would also be keen to look at capable service controllers more »

Technical Support Specialist - Construction Equipment - Based Kent - Global Company Excellent Package 45K Basic + Progression Plan, 25 Days, 10% Pension + Much More Company Instantly recognisable in the industry my client is a global manufacturer of construction and agricultural machinery and attachments Role Based at one of their more »

Technical Support Engineer Offering £26,000 - £28,000 Basic Salary based at Harrogate Office. Our client is an established IT company that focusses on delivering Broadband and Wi-Fi services to the leisure industry throughout the UK, utilising a business model that has established itself as an acknowledged more »

offerings). Excellent learning & development opportunities. As an ILS Manager in the Systems Engineering capability, you will be tasked with evolving the current logistic support function to create and sustain a robust Integrated Product/Logistic Support system. This includes implementing Design for Support and addressing all … key aspects of ILS, with a particular emphasis on Logistic Support Analysis, maintenance policy and planning, technical documentation, training, and comprehensive Through-Life support modeling. You will manage various ILS work packages, ensuring our products and services are robust, reliable, and cost-effective, thereby instilling confidence in … throughout the product lifecycle, from business acquisition to contract logistics support. Key Responsibilities: Capture and analyze ILS requirements for new projects, including Design for Support, Supply Support (including LSAR), maintenance, repair, technical documentation, disposal, and training. Provide ILS analysis for specific projects and products (e.g., RAM, FMEA more »

Technical Support Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to more »

Technical Support Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to more »

Spanish speaking Technical Support . Fully remote position ‘WFH’. Do you have a passion for Electronics and Technology , inc IT , in general? An understanding of electrical components and circuits? Do you enjoy diagnosing and fixing issues with electrical or electro-mechanical devices? Fluent in Spanish ? Great customer … skills? If so, I’d love to hear from you! Spanish-speaking Helpdesk support – the role: Contrary to the above, this is not a ‘hands-on’ role; it is a fully remote (you can work from home), ‘service desk’ position providing support to clients who are using my … customer’s systems – advanced 3D imaging machines , together with the IT support surrounding these networked devices. It’s a permanent career opportunity – a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to a position with a more more »

White Label are excited to be working with a specialist engineering business in their search for a Technical Support Engineer to join their busy team during an exciting period of growth. As the Technical SupportEngineer, you will support the sales team in identifying Compressors, Vacuums & Blowers … for projects and prepare technical proposals for installation and commissioning. The Role: Prepare compr... more »

Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will be responsible … for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and tickets Regular …/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with more »

provider of specialist EPoS systems to the independent retail sector. Their dominant position in the industry is largely down to their best-in-class support, delivered by the passionate, talented in-house support team. Scout Recruiting is now recruiting on their behalf for a Technical Support … Linux (Debian) and MySQL and this is a great opportunity for those with skills or an interest in these areas. Every member of the support team also receives direct support from their colleagues, supervisors and management, so a problem for you can be solved by all. They are … software systems You will need to learn applications and seek ways to improve the reliability and performance of the systems Responsible for the customer support of systems Remotely connecting to customer sites to repair problems Telephone customers and talk through certain functions, and explain the causes and solutions to more »

New Role The iSeries Support Administrator will be supporting critical live services and will be expected to get incidents resolved in a timely manner. Tickets will originate from the Service Desk for the key Custom business systems across the IBM estate. The key purpose of this role is to … smooth and simple process when dealing with live system issues, maintaining visibility, tracking live issues and working closely with key internal stakeholders. The iSeries Support Analyst must also ensure that the team adhere to all agreed service level agreements and highlighting capacity and service issues early. Responsibilities Incident Management … All support requests raised to the support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is easy to understand and usable by junior more »