TechnicalSupportEngineer Required : Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for a Commissioning Engineer. If you are a TechnicalSupportEngineer, please do read on: Summary The Aura TechnicalSupportEngineer (TSE) will be the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position requires excellent … and interpersonal skills Ability to balance multiple tasks with changing priorities Excellent structured problem-solving skills Time management skills and attention to detail Demonstrate Technical Training and Mentorship Ability to troubleshoot basic to intermediate AV and video teleconferencing issues Demonstrated understanding of AV room schematics as well as floor more »
An excellent opportunity has arisen to work for our established client in Harlow as a Biomedical TechnicalSupport Engineer. As the TechnicalSupportEngineer, you will be responsible for: Providing technicalsupport across all departments Managing spare parts data including the quality of … suppliers to acquire accurate descriptions and pricing Perform data mining activities Occasionally assist on site engineers with Biomed equipment repairs and testing. The successful TechnicalSupportEngineer will have the following related skills/experience: BSc/HND/HNC in Engineering, electronics, or medical technologies Biomedical more »
Leiston, England, United Kingdom Hybrid / WFH Options
G4S
About the Role We have an exciting new opportunity to join our TechnicalSupport Team. As a TechnicalSupportEngineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both … Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving faults and meeting response/fix SLA’s. Provide support to G4S engineers and contractors. Follow support procedures and policies, maintain and adapt documentation to reflect system and operational changes. Be responsible for … To monitor real time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. To provide technical expertise and support during the setup, commissioning and testing of a pre-production and production head end system. To support and maintain more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical Customer SupportEngineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and … specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer SupportEngineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer SupportEngineer candidate more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Rise Technical Recruitment Limited
Internal Sales/TechnicalSupportEngineer £35,000 - £40,000 + Bonus + Excellent Company Benefits Bradford Do you have compressed air/vacuum systems experience, looking to work for a rapidly expanding market leader, where you will be the go to technical expert, dealing with … strength, and have exciting plans in place to ensure they continue to be the leader within their market. The role would require you to support the sales team, helping to prepare technical qualifications as well providing technical support. This position would suit someone with compressed air/… vacuum systems experience, looking for a highly varied technical role, working with a range of clients. Specialist product training will be given to ensure your development. The Role: Supporting the sales team Providing technicalsupport/quotations Full specialist training The Person: Compressed Air . Vacuum Systems more »
TechnicalSupportEngineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking TechnicalSupportEngineer Duties for this … position will include :- Providing technicalsupport/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual more »
diversity and releases potential to advance humanity. Overview The role will be based in our offices at Chandlers Ford, Hampshire. As a Tech Services SupportEngineer, you will assist with technicalsupport via the telephone, upload software via production, evaluate and repair laptops and also RMA … can expect: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months). A flexible working environment. Support and training. Before you go: We believe that diversity and inclusion bring benefits to the business and that people work better when they can … zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. You may also have experience in the following: Engineer, Desktop Support Technician, Network SupportEngineer, Field Service Technician, Solutions Support Specialist, Support Operations Engineer, Application Supportmore »
currently seeking a confident and responsible person to join our clients team in Bristol BS15. The primary role will be to work alongside the TechnicalSupportEngineer to create costings, drawings, BOMs and production routes for the manufacture of technical brush strip products, and provide technicalsupport to ensure all customers or potential customers have a satisfactory experience when dealing with the Company. We are looking for a dedicated individual who can contribute to the success of the Technical Sales team, ensuring excellent customer service whilst maintaining high-quality standards. If you embody … flexi days per month Free Parking Private Health Care cash plan Job Description: Convert customer enquiries into manufacturing routes using company software Provide technicalsupport services including product costing, route planning, master production details and product drawings; Estimate the cost of producing the product to allow Sales to more »
Greater Cardiff Area, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
Lead TechnicalSupportEngineer - £60,000 - £70,000 – Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level TechnicalSupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I’m working with an … exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is … what you’ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
yolk recruitment
Lead TechnicalSupportEngineer - £60,000 - £70,000 - Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level TechnicalSupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an … exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is … what you'll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an more »
TechnicalSupportEngineer Our IT systems are an essential supporting service for the wider business that the Head of IT is responsible for delivering with the support of the IT Systems Engineer, IT Network Administrator and Dynamics Analyst. Core services are being moved to Microsoft … Digital Transformation implementing Microsoft Dynamics. This role is highly visible across all internal areas of the business, as well as interacting with external parties. Support the delivery of effective day to day operational IT and communications services across the organisation. Key Accountabilities Day to day fault analysis and troubleshooting … new hardware Network patching Determining requirements for joiners and completing the full new user set up, including user induction. Closing down leaver accounts Providing technicalsupport to ESPUG staff in the use of their computers, mobile devices and installed software Logging and responding to IT support requests more »
Job Title: TechnicalSupportEngineer- Diesel Generators and Energy Storage Systems Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to … increase parts & service sales. Key Responsibilities: To provide customers with technicalsupport for generators and Energy Storage Systems Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and … when required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Perpetual Engineering
Job Title: TechnicalSupportEngineer- Diesel Generators and Energy Storage Systems Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to … increase parts & service sales. Key Responsibilities: To provide customers with technicalsupport for generators and Energy Storage Systems Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and … when required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Perpetual Engineering
Job Title: TechnicalSupportEngineer- Dewatering Pumps and Light Towers Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase … parts & service sales. Key Responsibilities: To provide customers with technicalsupport for Dewatering Pumps and Lighting Towers Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when … required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as more »
Gloucester, Gloucestershire, South West, United Kingdom
SER (Staffing) Ltd
I am looking for a TechnicalSupportEngineer who will be essential in ensuring that the company operates in the correct manner with future progression into more senior roles available for the right candidate. My client is a well-established telecommunications company based in the Gloucestershire area … and deal with markets such as Military, Government, Transport and Utilities and are looking to add a TechnicalSupportEngineer to enhance an already strong and capable team. Based in Gloucestershire £33,000-£44,000 basic salary dependant on experience 20 days plus bank holidays and birthday more »
Sun Chemical, the world's largest printing inks and pigments producer, has a unique opportunity for a TechnicalSupportEngineer to join their dynamic team in Midsomer Norton! TechnicalSupportEngineer Midsomer Norton, BA3 4RT Full time, permanent Competitive salary dependent on experience Excellent more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Finder
TechnicalSupportEngineer | Work from home with occasional travel to our Basingstoke office | Full Time | £33,000 per annum Are you a self-motivated, enthusiastic individual with a keen desire to develop your IT knowledge and skills? Our client, a distinguished Microsoft Solutions Partner, has an exciting … opportunity for you to join their small, but growing, Managed Service team as a TechnicalSupport Engineer. Our client specialises in providing transformative services focused on Microsoft Cloud solutions, including Office 365, Business Apps, Mobile Device Management, Operations Management, and Azure. They are dedicated to enacting change, achieving … of Microsoft Cloud Technologies, M365, Azure and Windows operating system. Qualifications in these technologies would be desirable, but not required, although experience in IT Support for at least 4 years is a key requirement. You will be a highly motivated, well organised with a ‘can do' attitude, have a more »
TechnicalSupportEngineer - £35,000 - Bristol with WFH flexibility (2 days per week) Yolk Recruitment are working with an innovative FinTech organisation based in Bristol to expand on their IT Support team. They have already helped over a million people by giving them the tools they … to be available to come to the Bristol office 2-3 times a week. This is what you'll be doing: First line desktop support to all remote and office-based staff Provide access to systems and software on an as needed basis Provision and onboard new staff with … and access Retrieve, retire or recommission leaver's equipment and accounts Maintain an inventory of high-value equipment Maintain our domainless directory system Provide technicalsupport and guidance to internal end customers The experience/knowledge you'll bring to the team: Working knowledge of operating systems (Windows more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
Company Overview Our client is the market leader in Print Management software and they're growing their TechnicalSupport team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers … diverse working environment Tailored career development plan Position Overview… You will join a team of passionate trouble-shooters who love to take on complex technical issues, share knowledge with peers and go above and beyond for customers! Our client's customer base has a wide range of technical ability and you will be responsible for solving escalated technical issues from our associate team and taking on some of our most complex and tricky technical cases. There is no technical ceiling on this position as you will deal with a variety technical cases, facing more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 3rd Line TechnicalSupportEngineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will … be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and …/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced SupportEngineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond more »
in your IT career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technicalsupport to a range of industry customers. What you’ll be doing: 1st-2nd line technicalsupport to customers in line … with SLAs and KPIs. Monitor ticket queues and escalate issues to senior members of the team as necessary. Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email. Take ownership and prioritise workloads to ensure customers are kept up to … date with the status of their cases. What you’ll bring to the role: 2+ years in IT – with experience in customer-facing technicalsupport roles. Strong ability to empathise and build relationships with customers. Good knowledge in IT with exposure to Networking, Storage solutions (NAS), Client Desktops more »
We are proud to be partnering with Lava Group , based in Belfast, who are looking to recruit an experienced TechnicalSupport Engineer. Check out their WHY and more about this exciting opportunity. Our Purpose: At our core, we are dedicated to putting people at the forefront of technology. … supporting Lava Group systems at customer sites. Your dedication to customer service will shine through as you provide top-notch on-site and remote technicalsupport, ensuring that customer issues are resolved promptly and satisfactorily. Your proactive mindset will drive you to implement contingency procedures, constantly striving to … a BTEC/HNC in Electronic and Electrical Engineering with a keen interest in IT. With at least 1+ years of experience in a technicalsupport/installation role, preferably within electronics or Fire & Security service industries, you should be adept at using PC-based support tools. more »
Dartford, England, United Kingdom Hybrid / WFH Options
Tiro Associates - Executive Search & Selection
As a Telematics SupportEngineer with this established, rapidly expanding business, you will play a crucial role in the development and enhancement of the company's telematics products. This challenging role requires an experienced Support/Applications Engineer degree qualified in computing or IT. Our client … market leading business has an employee centric culture offering ongoing personal development and great career prospects coupled with employment stability. Your responsibilities as Telematics SupportEngineer: -- Provide Project Support: Actively participate in project meetings and new product introduction processes, contributing to effective planning and execution -- Supplier Collaboration more »
sponsorships can be offered for this position. Who We Are: As the global leader in third party maintenance, our 2500 Park Place Associates provide support to 21,000+ customers in more than 154+ countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes … scheme Health cash plan and private medical insurance including dental 4x Life assurance Fitness reimbursement Access to Employee Assistance Program The HPE Senior Advanced Engineer provides level three technicalsupport on data center equipment and possesses specific original equipment manufacturer (OEM) product knowledge of server, storage, or … while regularly consulting and troubleshooting with field engineers, internal employees, and customers to solve issues escalated to Advanced Engineering. In addition, the senior advanced engineer is responsible for completing research reviewing and approving all relevant documentation and leading an NPI process for the release and support of new more »
Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The … technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »